hijacked by xxfindxx and heavy.com

[dinsdale]

please help if you can.

my ie has recently become hijacked when i use google.
clicking on search results takes me to xxfindxx.com or heavy.com
i've been told to download hjt which has scanned my system,
but i don't know what to do with the scan results?

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

I apologize for the wait, volunteers are swamped at all forums with infected computers. If you have resolved your issues, please post to let me know so I can close this topic.

If you still need help, and you have read and followed the "Before you Post" directions, post a new HJT log since it has been five days, and I will take a look, please describe any recent symptoms.

Read those directions carefully, the instructions are plainly there:
HiJackThis log - Trend Micro HijackThis 2.0.2

Thanks

[dinsdale]

thank you very much for your response.
i updated my adaware installation and found a malware entry with a tai of 10.
that gone - so has my google problem.

however when i ran symantec antivirus i found a problem with smss.exe which can neither be quarantined nor cleaned.

any ideas you have would be greatly appreciated.

[pskelley]

I posted the instructions for you:sad: if you want help, I would appreciate it if you would read and follow the directions.

Thanks

[pskelley]

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.

Everyone else please begin a New Topic.