Need help to remove win32.agent.jg - Spybot S&D didn't remove it!!

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krnpl

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Hi
Looking for some help!
I have updated and run the latest Spybot SD and keep getting 3 or 4 items that need removal - one of which is win32.agent.jg.

The others have a similar name and Spybot tells me it can fix these, but not the Agent.jg.

It tells me to resart my computer and the runs spybot again - but fails to remove it again, and also findas all the other items it had 'fixed'!!!

I am trying to do a manual removal of the scary files or malware or trojans or whatever they are!!!

But keep getting bogged down in jargon!!

I installed Spyhunter to try and help, and it found the same things but didn't fix them either!!

Please HELP!!!
 
Hello krnpl

Please see this next

Please follow the instructions in the above thread and then start a fresh topic with the logs required.

Regards.
 
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