krnpl
2009-02-07, 23:25
Hi
Looking for some help!
I have updated and run the latest Spybot SD and keep getting 3 or 4 items that need removal - one of which is win32.agent.jg.
The others have a similar name and Spybot tells me it can fix these, but not the Agent.jg.
It tells me to resart my computer and the runs spybot again - but fails to remove it again, and also findas all the other items it had 'fixed'!!!
I am trying to do a manual removal of the scary files or malware or trojans or whatever they are!!!
But keep getting bogged down in jargon!!
I installed Spyhunter to try and help, and it found the same things but didn't fix them either!!
Please HELP!!!
Looking for some help!
I have updated and run the latest Spybot SD and keep getting 3 or 4 items that need removal - one of which is win32.agent.jg.
The others have a similar name and Spybot tells me it can fix these, but not the Agent.jg.
It tells me to resart my computer and the runs spybot again - but fails to remove it again, and also findas all the other items it had 'fixed'!!!
I am trying to do a manual removal of the scary files or malware or trojans or whatever they are!!!
But keep getting bogged down in jargon!!
I installed Spyhunter to try and help, and it found the same things but didn't fix them either!!
Please HELP!!!