myway.mywebsearch

[Smirnoff]

XP Pro, SP3

Spybot finds myway.mywebsearch but cannot delete it because "The file may be in use... can Spybot run again at start up?"

I allow Spybot to run again but get the same message.

When looking at the details after a scan, it reports:

myway.mywebsearch PUPSC

(SBI $OEEF2CA2)

Program directory C:Program files\Ask TBar\

Have looked at similar threads but cannot find a complete answer.

I believe that PUP stands for Possibly Unwanted Program, however, I cannot find Ask TBar listed in Add/Remove Programs.

Could it be Ask Jeeves Toolbar? Even if it is, I cannot see that listed in Program Files either.

Help please.

[Smirnoff]

Sorry to reply to my own post but I seem to have found the solution.

As Ask TBar did not appear in Add/Remove Programs, I did a search for it.

I made sure that I included "Look in hidden files and folders".

Sure enough, up it came. It included two sub-folders, PopSwatter and History.

Looked in Ask TBar folder properties and noticed that it had a "Read only" attribute.

Removed this and "Applied". I then deleted the folder along with sub-folders.

Re-booted and ran Spybot. This time it didn't find any problems. Sorted.

[mavchen]

Hello,

It seems that there are subfolders that are not being detected and therefore the main folders can't be deleted.
Please have a look at your folders and if possible tell us all the file paths you have left on your system. These are part of it, but there should be more.

C:\Program Files\FunWebProducts\
C:\Program Files\MyWebSearch\
C:\WINDOWS\wt\
C:\Program Files\funwebproducts\Shared

If possible please delete the folder and its whole content manually.

Best regards
Meik
Team Spybot