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View Full Version : non techie needs help removing malware



kaxian
2009-02-10, 22:07
hello
my first time on such a site. I need help - but not very good with the technical side of stuff on my computer. (the deep nitty gritty of the jargon used on this helpful site ;-)).
Anyway I am certain my laptop is infected with malware or spyware inspite of scans on both Norton anti-virus and Spybot S&D showing up NONE.
My laptop is very slow the last few days and every time I go to Google for a search - it takes ages and then the search results that come up have the description of what was searched for but the website addresses are dubious - stuff like: best+deals+ . I clicked on these results 3 times and got totally unrelated sites and 2 of them were porn sites. I'm getting a lot of popups as well.
I would greatly appreciate any help and an explanation (that can be followed by a non-techie) of how to get rid of this malware or even find it on my computer.

thanks so much in advance
K

Blade81
2009-02-14, 13:34
Hi,

I think you missed
BEFORE you POST
(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288) topic ;)

Do as told there and post a fresh hjt log to this topic.

Blade81
2009-02-19, 17:57
Due to inactivity, this thread will now be closed.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.