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Ecrofirt
2006-05-19, 12:09
Turns out I opened an infected .exe file that AVG said was clean. Damn thing installed a ton of stuff on my machine, and I immiedietly tried my best to get rid of everything.

Here's my current hijackthis log after running Spybot, Ad-aware, MS Antispyware, ewido and multiple AVG scans:

I know there's something left behind as AVG just reported trojan Downloader.Generic.ZWB during my daily scan.


Logfile of HijackThis v1.99.1
Scan saved at 5:05:45 AM, on 5/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
E:\APPLIC~1\Grisoft\AVGFRE~1\avgamsvr.exe
E:\APPLIC~1\Grisoft\AVGFRE~1\avgupsvc.exe
E:\APPLIC~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
E:\Applications\Executive Software\Diskeeper\DkService.exe
E:\Applications\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\Ati2evxx.exe
E:\Applications\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\System32\svchost.exe
E:\APPLIC~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
E:\Applications\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
E:\Applications\DynDNS Updater\DynDNS.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
E:\Applications\AIM\aim.exe
E:\Applications\Winamp\winamp.exe
F:\utorrent.exe
E:\Applications\Mozilla Firefox\firefox.exe
E:\APPLIC~1\Grisoft\AVGFRE~1\avgw.exe
F:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 69.45.69.238:80
R3 - Default URLSearchHook is missing
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Applications\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: CFG32S - {7564B020-44E8-4c9b-A887-C6EC41AC67DA} - C:\WINDOWS\cfg32r.dll
O2 - BHO: Scaggy Insert - {C68AE9C0-0909-4DDC-B661-C1AFB9F59898} - C:\WINDOWS\cfg32o.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [DiskeeperSystray] "E:\Applications\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [AVG7_CC] E:\APPLIC~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [gcasServ] "E:\Applications\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [QuickTime Task] "E:\Applications\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [DynDNS Updater] "E:\Applications\DynDNS Updater\DynDNS.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\APPLIC~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Applications\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Applications\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Applications\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1126665017218
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EF709ADB-9D3D-4700-8601-AA8F64E757BC}: NameServer = 192.168.0.1
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: Run - C:\WINDOWS\system32\fssrch.dll (file missing)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - E:\APPLIC~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - E:\APPLIC~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - E:\APPLIC~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - E:\Applications\Executive Software\Diskeeper\DkService.exe
O23 - Service: ewido security suite control - ewido networks - E:\Applications\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - E:\Applications\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)

tashi
2006-05-19, 16:49
Helper note:


Previous topic:
http://forums.spybot.info/showthread.php?t=2020

Ecrofirt
2006-05-19, 22:09
Helper note:


Previous topic:
http://forums.spybot.info/showthread.php?t=2020

Sorry for not clarifying sooner, but that's not a helper note.

A friend had me looking at his computer, so that was all his stuff. I forgot to reply to the end of that thread. Sorry about that.


Here's another note:
If I click Start>Run
and type f:\hijackthis (my HJT folder), ewido pops up an infection for:
Adware.BookedSpace

LonnyRJones
2006-05-20, 00:21
You opened something downloaded with a P2P program and got infected correct ?

Start Hijackthis and place a check next to these items If there.
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: CFG32S - {7564B020-44E8-4c9b-A887-C6EC41AC67DA} - C:\WINDOWS\cfg32r.dll
O2 - BHO: Scaggy Insert - {C68AE9C0-0909-4DDC-B661-C1AFB9F59898} - C:\WINDOWS\cfg32o.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
====================================
Hit fix checked and close Hijackthis.
Restart the PC
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Manualy delete these files (if present) and folder
C:\WINDOWS\cfg32.exe
C:\WINDOWS\cfg32a.exe
C:\WINDOWS\cfg32p.dll
C:\WINDOWS\cfg32o.dll
C:\WINDOWS\cfg32r.dll
C:\WINDOWS\cfg32s.dll
c:\WINDOWS\zAbstrac <folder
Your antivirus might delete when you get close to them, thats fine.

Download and run Look2Me-Destroyer: http://www.atribune.org/content/view/28/
Post its log along with a fresh hijackthis log

Ecrofirt
2006-05-20, 12:39
Look2Me-Destroyer log:

Look2Me-Destroyer V1.0.12

Scanning for infected files.....
Scan started at 5/20/2006 5:32:07 AM


Attempting to delete infected files...

Making registry repairs.


Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{9C604F1E-752D-4AC7-8931-CF2F5F991748}"
HKCR\Clsid\{9C604F1E-752D-4AC7-8931-CF2F5F991748}

Restoring Windows certificates.

Replaced hosts file with default windows hosts file


Restoring SeDebugPrivilege for Administrators - Succeeded


---

HijackThis:

Logfile of HijackThis v1.99.1
Scan saved at 5:37:47 AM, on 5/20/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
E:\APPLIC~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\system32\Ati2evxx.exe
E:\APPLIC~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\Explorer.EXE
E:\APPLIC~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
E:\Applications\Executive Software\Diskeeper\DkService.exe
E:\Applications\ewido anti-malware\ewidoctrl.exe
E:\Applications\ewido anti-malware\ewidoguard.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\CTHELPER.EXE
E:\APPLIC~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
E:\Applications\DynDNS Updater\DynDNS.exe
E:\Applications\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
E:\Applications\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
F:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 69.45.69.238:80
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Applications\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [DiskeeperSystray] "E:\Applications\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [AVG7_CC] E:\APPLIC~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [gcasServ] "E:\Applications\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKCU\..\Run: [DynDNS Updater] "E:\Applications\DynDNS Updater\DynDNS.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\APPLIC~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Applications\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Applications\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Applications\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1126665017218
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EF709ADB-9D3D-4700-8601-AA8F64E757BC}: NameServer = 192.168.0.1
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - E:\APPLIC~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - E:\APPLIC~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - E:\APPLIC~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - E:\Applications\Executive Software\Diskeeper\DkService.exe
O23 - Service: ewido security suite control - ewido networks - E:\Applications\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - E:\Applications\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)

Thanks for the help so far

LonnyRJones
2006-05-20, 14:04
Looks good, are there any problems ?

I suggest you uninstall Microsoft antispyware reboot then replace it with there new program, windows defender.

Ecrofirt
2006-05-20, 18:06
Thanks a million! It's working without problems now.

My understanding was that Windows Defender was missing features that Antispyware has. That's the only reason I haven't upgraded. If that's not the case, I'll definitely upgrade in a heartbeat.

Again, thanks for the help!

LonnyRJones
2006-05-21, 02:22
I would still replace it with current version, Im unsure of any feature changes.

Think Prevention:
Put in place a good hosts file
http://www.mvps.org/winhelp2002/hosts.htm
How To Download and Extract the HOSTS file:
http://www.mvps.org/winhelp2002/hosts2.htm
Repeat that proccess about once or twice a month

To help avoid reinfection see "So how did I get infected in the first place?"
http://forums.spybot.info/showthread.php?t=279

Ecrofirt
2006-05-21, 10:49
Thanks. The first thing I did after seeing the Look2Me Destroyer killed my old hosts file was to download a new one from the same site you linked to.

I'd say that about wraps it up for this thread. Thanks a bunch!

LonnyRJones
2006-05-21, 17:15
Great :)

Im Glad we could help
Since the problems are solved Im going to close the topic now, this keeps others with similar problems from posting there logs/question here, they should start a new topic.

If you should need to post another log for the same PC let Me or Tashi know.

LonnyRJones
2006-05-23, 10:37
Thread re-opened

I downloaded Windows Defender like you suggested, and while I had it running a custom scan AVG popped up a virus warning that read as follows:

Virus Detected!
While opening file: C:\Program Files\?dobe\spoolsv.exe
Trojan Horse Downloader.Generic.ZWB

Trying to heal or move the file to the Virus Vault gives the following error:
Requested action is not available for this object. An error 0x8007007b occured.

I ran HijackThis, and there's no mention of the file anywhere in there, or anything else that looks suspicious. Furthermore, that folder isn't in my Program Files folder, and I've got it set to view hidden items. I even tried typing in the folder name and going there, but it's not showing up.

Also, a regular AVG scan doesn't produce this trojan.

Is there a chance Windows Defender is somehow scanning a file that was deleted with your previous help? I haven't done anything that would have put any spy/malware back on my machine.

If you think the topic needs to be re-open, please let me know. I'll post whatever logs are needed.


The next time your are disconnected from the internet delete
C:\Program Files\Adobe\spoolsv.exe < that file at only that location
If avg interfears temporarily turn it off

Let us know if there are any problems

Ecrofirt
2006-05-24, 09:29
Ah, I found the folder now. Thanks.

Can you explain why the folder is showing up with the name Adobe even though it's ?dobe ?

LonnyRJones
2006-05-24, 11:51
It was using special character's, which look normal in windows in dos appear with a ? mark. I assume in an attempt to hinder removal.

tashi
2006-05-30, 22:10
This topic has been closed to prevent others with similar issues posting in it.
If you need it re-opened please send me or your helper a pm and provide a link to the thread.

Applies only to the original topic starter.