Troj/Rustok-N

[latinabella429]

Hi I need help removing this trojan from my computer at work. I need help asap. I've noticed my web searches being redirected and my computer is extremely slow, besides not being able to get onto certain web sites... Please help!! What should my first step be... this is foreign to me...

Thanks,
E:sad::buried:

[Blade81]

Hi,

I guess you missed
BEFORE you POST
(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288) sticky and its post #5 (http://forums.spybot.info/showpost.php?p=25712&postcount=5):

Note:
When the infected computer in question is a company machine in the workplace, and you are an employee.

The intention of this forum is not to replace a company's IT department, nor can we anticipate alterations or configurations that may have been made to a business machine, or how it will interact with the tools commonly used in the removal of malware.

More than one machine could be at stake, possibly even the server. If sensitive material has been compromised by an infection, the company could be held liable.

To prevent any possible loss or corruption of company information, please inform your IT department or Supervisor when a workplace computer has been infected, immediately.

Thanks for your understanding.

[Blade81]

Due to inactivity, this thread will now be closed.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.