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View Full Version : Laptop suddenly slow, redirecting, cant download anything


TopC4T
2009-02-17, 21:02
Hello all! I'm truly impressed of what you are doing, awesome job tbh.
Anyways, this problem of mine has been around for a few weeks now and I've tried everything I know to work around it. It all began with the laptops speed, everything started to take ages. After that problem occured when I tried to download things. Right now I can't download adaware, spybot or any other program like that. Nor can I download any antivirus, I do have norton up and running though.

I managed to install anti-malware but failed to update it. I've been reading on this forum and today I decided to make a post. The problem is, I can't download hijackthis! I've tried finding a working mirror for 3 hours.

Best regards

Phew, finally managed to install it! Here's the log. Can't visit many sites now, I get riderected to google or recieve "cannot find url".

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:45:07, on 2009-02-17
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Microsoft Office\Office12

\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\rundll32.exe
C:\Users\tc\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Norton AntiVirus\Engine\16.2.0.7

\ccSvcHst.exe
C:\Windows\system32\conime.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\explorer.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\tc\Downloads\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Search Page =

http://uk.rd.yahoo.com/customize/ycomp/defaults/sp/*http

://uk.yahoo.com
R0 - HKCU\Software\Microsoft\Internet

Explorer\Main,Start Page = http://www.apberget.se/
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

http://sv.intl.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet

Explorer\Main,Start Page = http://sv.intl.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet

Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet

Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet

Explorer\SearchURL,(Default) =

http://uk.rd.yahoo.com/customize/ycomp/defaults/su/*http

://uk.yahoo.com
R1 -

HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet

Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-

11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7

-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter -

{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program

Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-

6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton

AntiVirus\Engine\16.2.0.7\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-

4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft

Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-

462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6

\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-

BA8D5E23E045} - (no file)
O2 - BHO: Windows Live inloggningshjälpen - {9030D464-

4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common

Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-

A445-435b-BC74-9C25C1C588A9} - C:\Program

Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%

\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher]

"C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SetPanel] C:\Acer\APanel\APanel.cmd
O4 - HKLM\..\Run: [WarReg_PopUp]

C:\Acer\WR_PopUp\WarReg_PopUp.exe
O4 - HKLM\..\Run: [PLFSetL] C:\Windows\PLFSetL.exe
O4 - HKLM\..\Run: [Apoint] C:\Program

Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program

Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program

Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program

Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program

Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE

C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE

C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware]

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

/install /silent
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows

Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe

oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [ehTray.exe]

C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows

Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-

84C7-88D8A56B10AA}] "C:\Program Files\Common

Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-

4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [RGSC] C:\Program Files\Rockstar

Games\Rockstar Games Social Club\RGSCLauncher.exe

/silent
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%

\Windows Sidebar\Sidebar.exe /detectMem (User 'LOKAL

TJÄNST')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter]

rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOKAL

TJÄNST')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%

\Windows Sidebar\Sidebar.exe /detectMem (User

'NÄTVERKSTJÄNST')
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] "C:\Program

Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog

(User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] "C:\Program

Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog

(User 'Default user')
O4 - Startup: Skärmurklipp och start för OneNote

2007.lnk = C:\Program Files\Microsoft Office\Office12

\ONENOTEM.EXE
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: E&xportera till Microsoft

Excel - res://C:\PROGRA~1\MICROS~2\Office12

\EXCEL.EXE/3000
O8 - Extra context menu item: Skicka bild till

&Bluetooth-enhet... - C:\Program Files\WIDCOMM\Bluetooth

Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Skicka sida till

&Bluetooth-enhet... - C:\Program Files\WIDCOMM\Bluetooth

Software\btsendto_ie.htm
O9 - Extra button: Skicka till OneNote - {2670000A-7350

-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2

\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Ski&cka till OneNote -

{2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1

\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-

3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12

\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-

46ef-9331-5C8D4460577F} - C:\Program

Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 -

{CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program

Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O16 - DPF: {210D0CBC-8B17-48D1-B294-1A338DD2EB3A}

(VatCtrl Class) - http://www.aselemarknad.se/vatdec.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B7D5E30C-708E-

4150-A04F-1B8CC735AA48}: NameServer =

85.255.112.39,85.255.112.40
O17 - HKLM\System\CS1\Services\Tcpip\Parameters:

NameServer = 85.255.112.39,85.255.112.40
O17 - HKLM\System\CS2\Services\Tcpip\Parameters:

NameServer = 85.255.112.39,85.255.112.40
O17 - HKLM\System\CCS\Services\Tcpip\Parameters:

NameServer = 85.255.112.39,85.255.112.40
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-

A375-3CB6248B04CD} - C:\Program Files\Microsoft

Office\Office12\GrooveSystemServices.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) -

Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007

\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. -

C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour-tjänst (Bonjour Service) - Apple

Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) -

Macrovision Corporation - C:\Program Files\Common

Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling

Service (LightScribeService) - Hewlett-Packard Company -

C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MobilityService - Unknown owner -

C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: Norton AntiVirus - Symantec Corporation -

C:\Program Files\Norton AntiVirus\Engine\16.2.0.7

\ccSvcHst.exe
O23 - Service: Power Manager (PowerManager) - Unknown

owner - C:\Windows\svchost.exe (file missing)
O23 - Service: Cyberlink RichVideo Service(CRVS)

(RichVideo) - Unknown owner - C:\Program

Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program

Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TwonkyMedia - PacketVideo - C:\Program

Files\TwonkyMedia\twonkymediaserverwatchdog.exe
O23 - Service: XAudioService - Conexant Systems, Inc. -

C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 9301 bytes
pskelley
2009-02-21, 00:48
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

1) Please make sure you have read and followed the "Before you Post" directions, the HJT log you posted is useless to me.

Note: In notepad under Format, uncheck "Word Wrap" Produce all HJT logs like this, single spaced.
single-spaced - (of type or print) not having a blank space between lines. Otherwise the log is hard to read.

2) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.

3) Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

http://www.besttechie.net/mbam/mbam-setup.exe <<< download

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://www.techsupportteam.org/forum/tutorials/2282-malwarebytes-anti-malware-mbam.html

4) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

Thanks