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thehappz
2009-02-24, 02:02
Hello,
My younger brother's laptop seems to be heavily infected with a combination of malware,spyware and viruses. I have attempted repeatedly to download spybot on to his laptop, but can not seem to do so.
I have been able to get to the download, but before the file will start to download, a pop up comes up and states "Error sending request, A connection with the server could not be established".
Also, when I search on any search engine for spybot, or AVG virus protection or any other application I have been recommended to use through my past posts, when I click on the link from the search engine, it re-directs me to another website, mostly to an ad for stopzilla and other sites.
I have no idea how to go about fixing his computer.
Any ideas?
Please help, and again, thank you very much.
-Arnold Sripinyo

Blade81
2009-02-25, 18:02
Hi Arnold


Download DDS and save it to your desktop from here (http://www.techsupportforum.com/sectools/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt

Save both reports to your desktop. Post them back to your topic.

Blade81
2009-03-02, 20:23
Due to inactivity, this thread will now be closed.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.