Gpooj
2009-03-03, 22:21
Oh mighty malware guru's, I come to you yet again for your advice.
Background:
I'm running XP SP3, AVG Antivirus 8.0, and ZoneAlarm.
The other day my antivirus pops up telling me that horrible things have happend and 4 files were quarantined. Then ZoneAlarm pops up and tells me things are trying to communicate out of bounds, ok, so I unplug the PC from the network, and hit it with AVG's Full System Scan. It finds about 20 things, heals/virus vaults the baddies and I restart.
Ok, so I'm not satisfied, Internet goes back in, I go to TrendMicro Housecall, and I can't get it to load up in IE or FireFox. Ok, so I try SafeMode, same deal, except now I'm getting bogus browser redirects when I use IE.
There are also a few programs that claim they have failed to load on startup.
Sooo Spybot to the rescue. It finds a pile of items and kills them all. Ok, good.
I restart and try out housecall again, no such luck
I try system restore and note that there aren't any restore points available, at all... odd. So, I disable system restore and re-enable it.
I scan again with AVG and my computer shuts down halfway through. It actually goes through the sequences of shutting down too, as if software triggered.
Ok, safemode, log in, it shuts down.
Ok, safemode with command prompt, AVG CommandLine Scan. It finds similar entries as I found before and the various baddies are cleaned (I finally save a log file!).
Ok, start in normal mode, ooh, lots of files won't load on startup, including logongui which is why I guess I don't get the welcome screen anymore but instead see the classic login. Ok, everything is locked down, no desktop, not even the task manager will run because Windows is flexing its dangerous program termination muscle.
Loading in safe mode I get a little further, but svchost dies and safemode hates it when svchost dies, a countdown brings me to shutdown yet again.
Ok, back to safe mode command prompt. It works, it doesn't fail, svchost fails but the command line doesn't care unless I acknowledge the failure, so I can run AVG again. There are no issues found this time.
Windows still can't stay open to save its life. So I am at the brink I guess, and I have my XP SP3 recovery disk ready to do a recovery install.
Effectively I can only things that run from the command line, which basically is AVG.
I fear using a Knoppix LiveCD and TrendHousecall will destroy my data because it claims to not fully support write access on an NTFS hard drive.
Which brings us to my issue:
- Most of the net tells me that a recovery install is terrible and will ruin all my personal files, I didn't think this was the case, but I have a lot to learn.
- Should I be trying some kind of command line tools on my system before I do the repair install? I don't want spyware to hijack my repair install and kill everything I hold dear (maybe that's impossible, I don't know).
- Is it even safe to backup my personal files before doing the repair? What if they're infected and kill my other personal files?
I can post my AVG log file, but that's all I have and seem to be able to get. Would that be helpful or is there some other command line tool I can use?
Or do I just do the repair install and go from there?
Thanks in advance for any and all help.
I apologize for not being able to follow the standard topic procedure.
Background:
I'm running XP SP3, AVG Antivirus 8.0, and ZoneAlarm.
The other day my antivirus pops up telling me that horrible things have happend and 4 files were quarantined. Then ZoneAlarm pops up and tells me things are trying to communicate out of bounds, ok, so I unplug the PC from the network, and hit it with AVG's Full System Scan. It finds about 20 things, heals/virus vaults the baddies and I restart.
Ok, so I'm not satisfied, Internet goes back in, I go to TrendMicro Housecall, and I can't get it to load up in IE or FireFox. Ok, so I try SafeMode, same deal, except now I'm getting bogus browser redirects when I use IE.
There are also a few programs that claim they have failed to load on startup.
Sooo Spybot to the rescue. It finds a pile of items and kills them all. Ok, good.
I restart and try out housecall again, no such luck
I try system restore and note that there aren't any restore points available, at all... odd. So, I disable system restore and re-enable it.
I scan again with AVG and my computer shuts down halfway through. It actually goes through the sequences of shutting down too, as if software triggered.
Ok, safemode, log in, it shuts down.
Ok, safemode with command prompt, AVG CommandLine Scan. It finds similar entries as I found before and the various baddies are cleaned (I finally save a log file!).
Ok, start in normal mode, ooh, lots of files won't load on startup, including logongui which is why I guess I don't get the welcome screen anymore but instead see the classic login. Ok, everything is locked down, no desktop, not even the task manager will run because Windows is flexing its dangerous program termination muscle.
Loading in safe mode I get a little further, but svchost dies and safemode hates it when svchost dies, a countdown brings me to shutdown yet again.
Ok, back to safe mode command prompt. It works, it doesn't fail, svchost fails but the command line doesn't care unless I acknowledge the failure, so I can run AVG again. There are no issues found this time.
Windows still can't stay open to save its life. So I am at the brink I guess, and I have my XP SP3 recovery disk ready to do a recovery install.
Effectively I can only things that run from the command line, which basically is AVG.
I fear using a Knoppix LiveCD and TrendHousecall will destroy my data because it claims to not fully support write access on an NTFS hard drive.
Which brings us to my issue:
- Most of the net tells me that a recovery install is terrible and will ruin all my personal files, I didn't think this was the case, but I have a lot to learn.
- Should I be trying some kind of command line tools on my system before I do the repair install? I don't want spyware to hijack my repair install and kill everything I hold dear (maybe that's impossible, I don't know).
- Is it even safe to backup my personal files before doing the repair? What if they're infected and kill my other personal files?
I can post my AVG log file, but that's all I have and seem to be able to get. Would that be helpful or is there some other command line tool I can use?
Or do I just do the repair install and go from there?
Thanks in advance for any and all help.
I apologize for not being able to follow the standard topic procedure.