Unknown Issues Causing Problems [Archive]

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r4a9s

2009-03-07, 06:45

I am not sure exactly what the problem is, I spent most of the night running Spybots and Malwarebytes. Now they both say there is nothing left to find, however I still cannot change several settings. Here is the latest HJT log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:38:20 PM, on 3/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\carpserv.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\odb.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://my.netzero.net/s/sp?r=al&cf=sp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {1CB79C7E-418A-4682-AD37-64F02875E889} - (no file)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5F6E5BDB-1442-45B7-B0C9-E927035A7415} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {93335AA1-132B-4B1F-A3B6-2C51885B7F36} - (no file)
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: (no name) - {aceb1a25-273b-b4dc-5e57-746b4b2c602f} - (no file)
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Jkazirazoh] rundll32.exe "C:\WINDOWS\Lsodanugazixo.dll",e
O4 - HKLM\..\Run: [odb] C:\WINDOWS\odb.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.download.com
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1221597599665
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: fccbXqQh - C:\WINDOWS\
O22 - SharedTaskScheduler: IPC Configuration Utility - IPC Configuration Utility - (no file)
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

--
End of file - 5762 bytes

pskelley

2009-03-08, 01:47

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Pinned (sticky) to the top of this forum, and posted above are the directions, make sure you have read and followed them.

Do NOT run 'FIXES' before helpers have analyzed the HJT log
http://forums.spybot.info/showthread.php?t=16806
Post the log from that MBAM run if you still have it.

1) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.

2) A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

Download ComboFix from here:

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See this Link (http://www.bleepingcomputer.com/forums/topic114351.html) for programs that need to be disabled and instruction on how to disable them.
Remember to re-enable them when we're done.

Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

http://i24.photobucket.com/albums/c30/ken545/RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

http://i24.photobucket.com/albums/c30/ken545/whatnext.jpg

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Tutorial if needed
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

3) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

Thanks

r4a9s

2009-03-08, 17:17

Here are the logs you mentioned:

ComboFix 09-03-06.02 - Russ 2009-03-08 10:43:24.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.37 [GMT -4:00]
Running from: c:\documents and settings\Russ.RUSSTOY\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Russ.RUSSTOY\Application Data\~tmp.html
c:\program files\Microsoft Security Adviser
c:\program files\Microsoft Security Adviser\msavsc.exe
c:\program files\Microsoft Security Adviser\msctrl.exe
c:\program files\Microsoft Security Adviser\msctrl.log
c:\program files\Microsoft Security Adviser\msfw.exe
c:\program files\Microsoft Security Adviser\msiemon.exe
c:\program files\Microsoft Security Adviser\mssadv.exe
c:\program files\Microsoft Security Adviser\mssadv.log
c:\program files\Microsoft Security Adviser\mssadv_pv.log
c:\program files\Microsoft Security Adviser\msscan.exe
c:\windows\Lsodanugazixo.dll
c:\windows\odb.exe
c:\windows\runsql.exe
c:\windows\sv.exe
c:\windows\svc.exe
c:\windows\svhoster.exe
c:\windows\svw.exe
c:\windows\svx.exe
c:\windows\svzip.exe
c:\windows\system32\mkrnl.exe
c:\windows\system32\msupdate.exe
c:\windows\system32\ntos.exe
c:\windows\system32\wsnpoem
c:\windows\system32\wsnpoem\audio.dll
c:\windows\system32\wsnpoem\video.dll
c:\windows\vlc.exe
c:\windows\wdmon.exe

.
((((((((((((((((((((((((( Files Created from 2009-02-08 to 2009-03-08 )))))))))))))))))))))))))))))))
.

2009-03-07 02:18 . 2009-03-07 02:18 <DIR> d----c--- c:\documents and settings\Russ.RUSSTOY\Application Data\aAvgApi
2009-03-07 02:04 . 2009-03-07 02:04 40,448 -r-hsc--- c:\windows\SYSTEM32\6to4svcv.exe
2009-03-07 00:52 . 2009-03-08 10:44 58 --a--c--- c:\windows\SYSTEM32\winwp.bmp
2009-03-07 00:50 . 2009-03-07 00:50 42,496 --a--c--- c:\documents and settings\Russ.RUSSTOY\mssadv.dll
2009-03-07 00:50 . 2009-03-07 00:50 20,480 --a--c--- C:\0xf9.exe
2009-03-07 00:50 . 2009-03-07 00:50 12,800 --a--c--- c:\documents and settings\Russ.RUSSTOY\msscan.dll
2009-03-07 00:50 . 2009-03-07 00:50 12,800 --a--c--- c:\documents and settings\Russ.RUSSTOY\msiemon.dll
2009-03-07 00:50 . 2009-03-07 00:50 12,800 --a--c--- c:\documents and settings\Russ.RUSSTOY\msfw.dll
2009-03-07 00:50 . 2009-03-07 00:50 12,800 --a--c--- c:\documents and settings\Russ.RUSSTOY\msctrl.dll
2009-03-07 00:50 . 2009-03-07 00:50 12,800 --a--c--- c:\documents and settings\Russ.RUSSTOY\msavsc.dll
2009-03-06 18:03 . 2009-03-06 18:03 <DIR> d----c--- c:\documents and settings\Administrator\Application Data\Malwarebytes
2009-03-06 17:51 . 2009-03-06 17:51 <DIR> d----c--- c:\documents and settings\Administrator

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-04 23:07 --------- dc----w c:\documents and settings\All Users.WINDOWS\Application Data\avg8
2009-02-04 23:06 325,128 -c--a-w c:\windows\system32\drivers\avgldx86.sys
2009-02-04 23:06 10,520 -c--a-w c:\windows\SYSTEM32\avgrsstx.dll
2009-02-04 23:05 107,272 -c--a-w c:\windows\system32\drivers\avgtdix.sys
2008-12-20 23:15 826,368 -c--a-w c:\windows\SYSTEM32\wininet.dll
2008-04-12 15:25 692,512,091 -c--a-w c:\program files\MTGOIII.exe
2006-01-27 21:54 0 -c--a-w c:\documents and settings\Russ\ignorelist.dat
2006-01-07 01:20 205 -c--a-w c:\documents and settings\Russ\3.dat
2005-08-26 14:53 380,208,128 -c--a-w c:\program files\Magic Online.exe
2004-10-28 19:29 86,792 -c--a-w c:\documents and settings\Russ\Application Data\GDIPFONTCACHEV1.DAT
2008-09-19 20:23 32,768 -csha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\MSHist012008091920080920\index.dat
2008-09-21 17:38 32,768 -csha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\MSHist012008092120080922\index.dat
.

------- Sigcheck -------

2006-01-13 13:07 360448 5562cc0a47b2aef06d3417b733f3c195 c:\windows\$hf_mig$\KB913446\SP2QFE\tcpip.sys
2006-04-20 08:18 360576 b2220c618b42a2212a59d91ebd6fc4b4 c:\windows\$hf_mig$\KB917953\SP2QFE\tcpip.sys
2007-10-30 12:53 360832 64798ecfa43d78c7178375fcdd16d8c8 c:\windows\$hf_mig$\KB941644\SP2QFE\tcpip.sys
2008-06-20 06:44 360960 744e57c99232201ae98c49168b918f48 c:\windows\$hf_mig$\KB951748\SP2QFE\tcpip.sys
2008-06-20 07:51 361600 9aefa14bd6b182d61e3119fa5f436d3d c:\windows\$hf_mig$\KB951748\SP3GDR\tcpip.sys
2008-06-20 07:59 361600 ad978a1b783b5719720cff204b666c8e c:\windows\$hf_mig$\KB951748\SP3QFE\tcpip.sys
2008-06-20 06:45 360320 1cc09561e21a48a7f649a40f18235860 c:\windows\$NtServicePackUninstall$\tcpip.sys
2004-08-04 03:14 359040 9f4b36614a0fc234525ba224957de55c c:\windows\$NtUninstallKB913446$\tcpip.sys
2006-01-12 22:28 359808 583e063fdc888ca30d05c2724b0d7ef4 c:\windows\$NtUninstallKB917953$\tcpip.sys
2006-04-20 07:51 359808 1dbf125862891817f374f407626967f4 c:\windows\$NtUninstallKB941644$\tcpip.sys
2008-04-13 15:20 361344 93ea8d04ec73a85db02eb8805988f733 c:\windows\$NtUninstallKB951748$\tcpip.sys
2007-10-30 13:20 360064 90caff4b094573449a0872a0f919b178 c:\windows\$NtUninstallKB951748_0$\tcpip.sys
2008-04-13 15:20 361344 accf5a9a1ffaa490f33dba1c632b95e1 c:\windows\ServicePackFiles\i386\tcpip.sys
2008-06-20 07:51 361600 9425b72f40257b45d45d24773273dad0 c:\windows\SYSTEM32\DLLCACHE\tcpip.sys
2008-06-20 07:51 361600 9425b72f40257b45d45d24773273dad0 c:\windows\SYSTEM32\DRIVERS\tcpip.sys
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-01-06 1261336]
"CARPService"="carpserv.exe" [2002-05-14 c:\windows\SYSTEM32\carpserv.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]

c:\documents and settings\All Users.WINDOWS\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
Microsoft Broadband Networking.lnk - c:\windows\Installer\{06B2B442-19FE-4398-BD4B-F5C00928DD8E}\_18be6784.exe [2006-03-25 25214]
Microsoft Find Fast.lnk - c:\program files\Microsoft Office\Office\FINDFAST.EXE [1997-07-11 111376]
Office Startup.lnk - c:\program files\Microsoft Office\Office\OSA.EXE [1997-07-11 51984]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-02-04 19:06 10520 c:\windows\SYSTEM32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
UpdateWin REG_SZ c:\windows\system32\6to4svcv.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\SYSTEM32\\java.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\SYSTEM32\DRIVERS\avgldx86.sys [2009-01-06 325128]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\SYSTEM32\DRIVERS\avgtdix.sys [2009-01-06 107272]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2009-01-06 875288]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2009-01-06 231704]
S3 cem33;Xircom CreditCard Ethernet+Modem 33.6 Network Driver;c:\windows\SYSTEM32\DRIVERS\cem33n5.sys [2006-09-12 22044]
S3 FXDRV;FXDRV;\??\d:\fxdrv.sys --> d:\Fxdrv.sys [?]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [2008-10-29 33752]
S3 MSW;Microsoft Broadband Networking Driver;c:\windows\SYSTEM32\DRIVERS\MSWNDS51.sys [2002-07-01 52224]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\G]
\Shell\AutoRun\command - G:\LaunchU3.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{605a2580-9cdb-11db-b928-0040f4f47cfb}]
\Shell\AutoRun\command - E:\LaunchU3.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{6a258dc0-50a9-11dc-b961-0040f4f47cfb}]
\Shell\AutoRun\command - F:\LaunchU3.exe
.
- - - - ORPHANS REMOVED - - - -

BHO-{1CB79C7E-418A-4682-AD37-64F02875E889} - (no file)
BHO-{93335AA1-132B-4B1F-A3B6-2C51885B7F36} - (no file)
BHO-{aceb1a25-273b-b4dc-5e57-746b4b2c602f} - (no file)
HKCU-Run-msupdate.exe - c:\windows\system32\msupdate.exe
HKLM-Run-odb - c:\windows\odb.exe
SharedTaskScheduler-IPC Configuration Utility - (no file)
Notify-fccbXqQh - (no file)

.
------- Supplementary Scan -------
.
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
Trusted Zone: download.com
DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\Russ.RUSSTOY\Application Data\Mozilla\Firefox\Profiles\rgn88oup.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.neumann.edu/
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - component: c:\program files\AVG\AVG8\ToolbarFF\components\vmAVGConnector.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPTURNMED.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-08 10:56:34
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Broadband Networking\MSBNTray.exe
c:\windows\SYSTEM32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-03-08 11:10:11 - machine was rebooted
ComboFix-quarantined-files.txt 2009-03-08 15:10:05

Pre-Run: 10,542,784,512 bytes free
Post-Run: 10,676,322,304 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

186 --- E O F --- 2009-03-01 21:43:08

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:13:17 AM, on 3/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\carpserv.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.download.com
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1221597599665
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

--
End of file - 5098 bytes

Uninstall List:
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Color Common Settings
Adobe Color Common Settings
Adobe ExtendScript Toolkit 2
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 7.0.9
Adobe Setup
Adobe Setup
Adobe Shockwave Player 11
Apple Software Update
AVG Free 8.0
Compatibility Pack for the 2007 Office system
Conexant D480 MDC V.92 Modem
Dell ResourceCD
getPlus(R) for Adobe
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
J2SE Runtime Environment 5.0 Update 11
Java(TM) 6 Update 2
Java(TM) 6 Update 3
LimeWire 4.18.8
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Broadband Networking
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office 97, Professional Edition
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft WinUsb 1.0
Mozilla Firefox (3.0.6)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB960715)
Spybot - Search & Destroy
SpywareBlaster 4.1
TBS WMP Plug-in
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Windows Defender Signatures
Windows Easy Transfer
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3

pskelley

2009-03-08, 18:05

You have a nasty backdoor trojan infection, see this:
wsnpoem
http://www.google.com/search?hl=en&q=wsnpoem&btnG=Google+Search&aq=f&oq=
ntos.exe
http://www.symantec.com/security_response/writeup.jsp?docid=2007-040208-5335-99&tabid=2

any idea where you got this infection?

I believe, before we proceed, you should view this information:
One or more of the identified infections is a backdoor trojan.
This allows hackers to remotely control your computer, steal critical system information and Download and Execute files
I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.
Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
http://www.dslreports.com/faq/10451
When Should I Format, How Should I Reinstall
http://www.dslreports.com/faq/10063

Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html

(if you still have MBAM, no need to download, but make sure you update the program and run it as instructed)

Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://www.techsupportteam.org/forum/tutorials/2282-malwarebytes-anti-malware-mbam.html

How is the computer running now?

Thanks

This can be done as time permits, but it is important, and may be why you are infected.
Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe recommends all users of Adobe Flash Player 10.0.12.36 and earlier versions upgrade to the newest version 10.0.22.87
http://www.adobe.com/support/security/bulletins/apsb09-01.html

Adobe Reader 7.0.9 <<< out of date and unsafe, see this:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://www.filehippo.com/download_adobe_reader/
(if you want a smaller program, look at this one)
Foxit Reader 2.3 for Windows (make sure to uncheck any toolbars)
http://www.foxitsoftware.com/pdf/rd_intro.php

J2SE Runtime Environment 5.0 Update 11
Java(TM) 6 Update 2
Java(TM) 6 Update 3
all out of date and unsafe:
http://forums.spybot.info/showpost.php?p=12880&postcount=2
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsoft-does-msn-toolbar-distribution-deal-with-java-15413.php

LimeWire 4.18.8 <<< all p2p programs must be uninstalled!
http://forums.spybot.info/showthread.php?t=282

If your helper detects the presence of such programs on your computer he/she will ask you to remove them. Help will be withdrawn should you not agree to their removal.

Mozilla Firefox (3.0.6) <<< needs an update to (3.0.7)

pskelley

2009-03-14, 16:17

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.

Everyone else please begin a New Topic.