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View Full Version : Removing Refpron + Win32.Delf.rtk



Revseven
2009-03-08, 20:27
This computer was very unprepared for faster internet.
Spybot S&D usually lists two infections, Refpron and Win32.Delf.RTK. One of those seems to like to shut down services like Automatic Updates and Windows Firewall.

What I've done so far-
1. Attempted to remove the infections with SS&D maybe 16 times, a few times in safe mode. My thoughts were that doing it again after a reboot might help. Call it superstition.
2. Attempted to clean everything with Malwarebytes Anti-Malware. It seemed to work, but only temporarily. At that point we also had WinSpywareProtect 2009, I don't know if that matters.

There's another Windows computer on our home network, if that makes a difference. We ran SS&D ther and it seems to be fine for now. It's running TeaTimer. This one isn't.

That's all I can think of at the moment. Thanks in advance for your time.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:11:15 PM, on 3/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\NCH Software\Fling\fling.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ps2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
C:\Program Files\NCH Software\Fling\fling.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Smith Micro\StuffIt 12.0.1\ArcNameService.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroDist.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.contestcook.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.peoplepc.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 195.245.119.131 browser-security.microsoft.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: PeoplePC ScamGuard - {7E3659A6-4BC5-4d93-B3FD-8B5ACC2FEDED} - (no file)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [VirusScannerPro] C:\PROGRA~1\AVANQU~1\Fix-It\MemCheck.exe
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Fling] "C:\Program Files\NCH Software\Fling\fling.exe" -logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - file:///F:/Installers/AuthorwareWebPlayer/awswax.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093212097750
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1145986912937
O16 - DPF: {BE153019-DCDB-479E-827B-C2AAB8CDCA64} (OSDetect Control) - http://test4.msisurvey.com/images/osdetect.ocx
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/lobby/searchsettings.cab
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Fix-It Task Manager - Avanquest North America, Inc. - C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Fling File Transfer (FlingService) - NCH Software - C:\Program Files\NCH Software\Fling\fling.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: sopidkc Service (sopidkc) - Unknown owner - C:\WINDOWS\system32\sopidkc.exe
O23 - Service: Stuffit Archive Name Service - Smith Micro Software, Inc. - C:\Program Files\Smith Micro\StuffIt 12.0.1\ArcNameService.exe
O24 - Desktop Component 1: (no name) - http://www.smunch.com/jgp
O24 - Desktop Component 2: (no name) - http://www.smunch.com/choco

--
End of file - 8635 bytes

pskelley
2009-03-10, 10:35
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Pinned (sticky) to the top of this forum, and posted above are the directions, make sure you have read and followed them, then post the requested logs, please mention any recent symptoms.

You do have some bad malware on this computer, see this:
O23 - Service: sopidkc Service (sopidkc) - Unknown owner - C:\WINDOWS\system32\sopidkc.exe
http://www.google.com/search?hl=en&q=sopidkc.exe&btnG=Google+Search&aq=f&oq=
and there is likely more junk hidden. Tell me if you had anything to do with placing this item in your hosts file:
O1 - Hosts: 195.245.119.131 browser-security.microsoft.com
http://whois.domaintools.com/195.245.119.131 <<< see this

If you still need help, I need more information and we will start like this:

1) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.

2) http://siri.geekstogo.com/SmitfraudFix.php <<< download Smitfraudfix from here and follow ONLY these directions.

Search:
Double-click SmitfraudFix.exe
Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive, usually at C:\rapport.txt

Note: process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/processutil/processutil.htm

Post only the C:\rapport.txt

3) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

Thanks

Revseven
2009-03-10, 17:29
Thank you.
I have read that information at least once, but I'll read it again for comprehension.
Like I say, one symptom is that apparently Automatic Updates was shut down for a month. Yet when we go to the Windows Update site, it doesn't find any urgent updates. Does this virus modify the system to think it's up to date?

We haven't added anything to the hosts list ourselves. Anything there was added by a program, I think.

TeaTimer is off.
Here are the SmitfraudFix report and the HJT uninstall list. I think I saw an error when SmitFraudFix began, but it ran. You nailed that IP address.

SmitFraudFix v2.401

Scan done at 12:20:49.10, Tue 03/10/2009
Run from C:\Documents and Settings\Owner\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process


»»»»»»»»»»»»»»»»»»»»»»»» hosts

hosts file corrupted !

195.245.119.131 browser-security.microsoft.com

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Owner


»»»»»»»»»»»»»»»»»»»»»»»» C:\Temp


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Owner\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»»


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\1]
"Source"="http://www.smunch.com/jgp"
"SubscribedURL"="http://www.smunch.com/jgp"
"FriendlyName"=""
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\2]
"Source"="http://www.smunch.com/choco"
"SubscribedURL"="http://www.smunch.com/choco"
"FriendlyName"=""

»»»»»»»»»»»»»»»»»»»»»»»» o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



»»»»»»»»»»»»»»»»»»»»»»»» Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» 404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» RK



»»»»»»»»»»»»»»»»»»»»»»»» DNS



»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End




3D Virtual Reality Architect
Add or Remove Adobe Creative Suite 3 Master Collection
Adobe Acrobat 5.0
Adobe After Effects CS3 Presets
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe BridgeTalk Plugin CS3
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Creative Suite 3 Master Collection
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Dreamweaver CS3
Adobe Encore CS3 Codecs
Adobe ExtendScript Toolkit 2
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Flash CS3
Adobe Flash Player 9 ActiveX
Adobe Flash Player 9 Plugin
Adobe Flash Player ActiveX
Adobe Flash Video Encoder
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator 10
Adobe Illustrator CS3
Adobe InDesign CS3
Adobe InDesign CS3 Icon Handler
Adobe Linguistics CS3
Adobe MotionPicture Color Files
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Reader 8.1.3
Adobe Setup
Adobe Setup
Adobe Setup
Adobe SING CS3
Adobe Stock Photos CS3
Adobe SVG Viewer 3.0
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe Video Profiles
Adobe WAS CS3
Adobe WinSoft Linguistics Plugin
Adobe XMP DVA Panels CS3
Adobe XMP Panels CS3
AHV content for Acrobat and Flash
ArcSoft Greeting Card Creator
ArcSoft Software Suite
Body Tracker
Bookshop Classics
Burpee 3D Garden Designer
Classic FTP
Coloreal
Computer Coercion Tool 1.1a
Cosmi's Photo Editor
CreataCard Special Edition - Canon 2
Danere StyleMaker v1.4
doPDF 6.1 printer
Easy! CompuDiary
ERUNT 1.1j
Fitness Trainer
Fix-It Utilities 8 Professional
Fling File Transfer
FoxyTunes for Firefox
Game Maker 6.0
greenstreet CalendarMaker
Greeting Card Magic
GTK+ Runtime 2.12.1 rev b (remove only)
HijackThis 2.0.2
Hot Wheels® Mechanix
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
HP Image Zone 4.7
hp instant support
HP Memories Disc
HP PSC & OfficeJet 4.7
HP Software Update
InCD
Indeo® Software
Intel(R) 82845G Graphics Driver Software
Java 2 Runtime Environment, SE v1.4.0_01
Java Web Start
Macromedia Dreamweaver 8
Macromedia Extension Manager
Malwarebytes' Anti-Malware
Medical Terminology Made Incredibly Easy - Pronunciation Guide
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Standard
Microsoft Office Professional
Microsoft Report Viewer Redistributable 2005
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft Works 7.0
Mozilla Firefox (3.0.7)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Muscles
Nero OEM
NVIDIA Windows 2000/XP Display Drivers
PaperPort 9.0
PC-Doctor for Windows
PDF Settings
Performance Diet
PhotoFiltre
Pidgin
PS2
QuickTime
QuickVerse 7.0
QuickVerse Library
QuickVerse Library Book Manager
RealPlayer
S3Display
S3Gamma2
S3Info2
S3Overlay
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB960715)
Sibelius Scorch (Firefox, Opera, Netscape only)
Sierra Utilities
SimCity 2000® Special Edition
Simple Installer - Multilanguage Version
Spybot - Search & Destroy
StuffIt 12
TaxCut Premium + Efile 2008
TaxCut Premium 2007
TeamTalk 3.4
Tetris Adventure
Tetris Worlds
The Motion Pixels Player
The Sims
Time Sheet Magic
TopStyle Lite (Version 1.5)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
USAPuzzle!
Web Weaver 98
Windows Defender Signatures
Windows XP Service Pack 3

pskelley
2009-03-10, 17:55
Does this virus modify the system to think it's up to date?
Not a virus, a trojan worm and the junk does what ever the hackers write them to do, and that is constantly changing. We are now dealing with organized crime.


Thanks for returning your information, Smitfraudfix found the infection and it also found this:
»»»»»»»»»»»»»»»»»»»»»»»» hosts
hosts file corrupted !
After we clean, in the next C:\rapport.txt, there may be a very large hosts file (items starting with 127.0.0.1) and I do not need to see it. Edit (remove) it from the C:\rapport.txt before you post it.

1) Clean:
Reboot your computer in Safe Mode (before the Windows icon appears, tap the F8 key continually)
Double-click SmitfraudFix.exe
Select 2 and hit Enter to delete infected files.
You will be prompted: Do you want to clean the registry ? answer Y (yes) and hit Enter in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found): Replace infected file ? answer Y (yes) and hit Enter to restore a clean file.
A reboot may be needed to finish the cleaning process. The report can be found at the root of the system drive, usually at C:\rapport.txt

Optional:
To restore Trusted and Restricted site zone, select 3 and hit Enter.
You will be prompted: Restore Trusted Zone ? answer Y (yes) and hit Enter to delete trusted zone.
Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

2) A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

Download ComboFix from here:

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See this Link (http://www.bleepingcomputer.com/forums/topic114351.html) for programs that need to be disabled and instruction on how to disable them.
Remember to re-enable them when we're done.


Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


http://i24.photobucket.com/albums/c30/ken545/RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

http://i24.photobucket.com/albums/c30/ken545/whatnext.jpg

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Tutorial if needed
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Post the C:\rapport.txt, the log from combofix and a new HJT log.

Thanks

This can be done as time permits, but it is important, and may be why you are infected.
Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Flash Player 9 ActiveX
Adobe Flash Player 9 Plugin
Adobe Flash Player ActiveX
Adobe recommends all users of Adobe Flash Player 10.0.12.36 and earlier versions upgrade to the newest version 10.0.22.87
http://www.adobe.com/support/security/bulletins/apsb09-01.html

Adobe Reader 8.1.3 <<< out of date and unsate, see this:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://www.filehippo.com/download_adobe_reader/
(if you want a smaller program, look at this one)
Foxit Reader 2.3 for Windows (make sure to uncheck any toolbars)
http://www.foxitsoftware.com/pdf/rd_intro.php

Java 2 Runtime Environment, SE v1.4.0_01 <<< out of date and VERY old, see this:
http://forums.spybot.info/showpost.php?p=12880&postcount=2
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsoft-does-msn-toolbar-distribution-deal-with-java-15413.php
http://raproducts.org/ <<< this program will help if you have trouble uninstalling old Java version.

If I found that many, you can bet PSI will find many for, and it is only a matter of time before hackers start using them to exploit you.

Revseven
2009-03-10, 19:12
Sorry, I don't think I quite understand the instructions.
Do I run ComboFix in Safe Mode?
When it reboots, should I press anything to make sure it boots back into Safe Mode?

I ask because I already ran ComboFix in Safe Mode, it rebooted normally, but seemed to stall when programs automatically started up.

pskelley
2009-03-10, 19:44
There is no need to run combofix in safe mode.

Revseven
2009-03-10, 20:09
Thanks. Here we are. I did get the AV turned off once I remembered, whatever ComboFix says.

SmitFraudFix v2.401

Scan done at 13:46:47.23, Tue 03/10/2009
Run from C:\Documents and Settings\Owner\My Documents\Firefox Downloads\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts
[edited]


»»»»»»»»»»»»»»»»»»»»»»»» VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


»»»»»»»»»»»»»»»»»»»»»»»» IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



»»»»»»»»»»»»»»»»»»»»»»»» Agent.OMZ.Fix

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» 404Fix

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» RK


»»»»»»»»»»»»»»»»»»»»»»»» DNS



»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End



ComboFix 09-03-06.02 - Owner 2009-03-10 14:49:07.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.991.521 [GMT -4:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
AV: Avanquest VirusScanner Pro *On-access scanning enabled* (Updated)
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
c:\windows\IE4 Error Log.txt
c:\windows\Install.txt
c:\windows\syssvc.exe
c:\windows\system32\20092041.dll
c:\windows\system32\200921158.dll
c:\windows\system32\200921647.dll
c:\windows\system32\200921818.dll
c:\windows\system32\200922115.dll
c:\windows\system32\200922816.dll
c:\windows\system32\200923420.dll
c:\windows\system32\200923425.dll
c:\windows\system32\200923432.dll
c:\windows\system32\200923539.dll
c:\windows\system32\200924042.dll
c:\windows\system32\200924557.dll
c:\windows\system32\20092465.dll
c:\windows\system32\200924948.dll
c:\windows\system32\200925131.dll
c:\windows\system32\20092553.dll
c:\windows\system32\200925656.dll
c:\windows\system32\afisicx.exe
c:\windows\system32\comsa32.sys
c:\windows\system32\Install.txt
c:\windows\system32\mabidwe.exe
c:\windows\system32\sopidkc.exe
c:\windows\system32\tmp.reg
c:\windows\system32\tpszxyd.sys
c:\windows\system32\u10243751.dll
c:\windows\system32\u102496858.dll
c:\windows\system32\u112310952.dll
c:\windows\system32\u112382853.dll
c:\windows\system32\u112476551.dll
c:\windows\system32\u112498446.dll
c:\windows\system32\u122328129.dll
c:\windows\system32\u122342129.dll
c:\windows\system32\u122415625.dll
c:\windows\system32\u122440622.dll
c:\windows\system32\u13232819.dll
c:\windows\system32\u132359310.dll
c:\windows\system32\u16235782.dll
c:\windows\system32\u16236711.dll
c:\windows\system32\u162375022.dll
c:\windows\system32\u16239320.dll
c:\windows\system32\u172348438.dll
c:\windows\system32\u172360939.dll
c:\windows\system32\u4235780.dll
c:\windows\system32\u42370358.dll
c:\windows\system32\u62334325.dll
c:\windows\system32\u62346826.dll
c:\windows\system32\u72345344.dll
c:\windows\system32\u72390644.dll
c:\windows\system32\u82418737.dll
c:\windows\system32\u82492122.dll
c:\windows\system32\u82493735.dll
c:\windows\system32\u92532810.dll
c:\windows\system32\u92546847.dll
c:\windows\system32\u92554652.dll
c:\windows\system32\u92559353.dll
c:\windows\system32\u9256094.dll
c:\windows\system32\u92560946.dll
D:\Autorun.inf

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_AFISICX
-------\Legacy_DEFAULTLIB
-------\Legacy_MABIDWE
-------\Legacy_NETMANTOW
-------\Legacy_SOFTYINFORWOW1
-------\Legacy_SOPIDKC
-------\Legacy_SOXPECA
-------\Service_afisicx
-------\Service_mabidwe
-------\Service_softyinforwow1
-------\Service_sopidkc


((((((((((((((((((((((((( Files Created from 2009-02-10 to 2009-03-10 )))))))))))))))))))))))))))))))
.

2009-03-10 14:01 . 2009-03-10 14:53 53,248 --a------ c:\temp\catchme.dll
2009-03-10 12:20 . 2009-03-10 13:41 <DIR> d-------- c:\documents and settings\Owner\SmitfraudFix
2009-03-08 15:03 . 2009-03-08 15:03 <DIR> d-------- c:\program files\ERUNT
2009-03-08 15:01 . 2009-03-08 15:01 <DIR> d-------- c:\program files\Trend Micro
2009-03-05 14:43 . 2009-03-05 14:43 <DIR> d-------- c:\documents and settings\Owner\Application Data\Malwarebytes
2009-03-05 14:43 . 2009-02-11 11:19 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-05 14:43 . 2009-02-11 11:19 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2009-03-05 14:42 . 2009-03-05 14:43 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-03-05 14:42 . 2009-03-05 14:42 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-03-03 19:14 . 2009-03-08 14:21 1,289 --a------ c:\windows\wininit.ini
2009-03-03 18:30 . 2009-03-03 18:30 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2009-03-03 18:30 . 2009-03-06 10:45 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-03-03 13:20 . 2009-03-03 13:21 <DIR> d-------- c:\program files\TaxCut08
2009-03-01 19:42 . 2009-03-01 19:42 54,156 --ah----- c:\windows\QTFont.qfn
2009-03-01 19:42 . 2009-03-01 19:42 1,409 --a------ c:\windows\QTFont.for
2009-02-25 10:14 . 2009-01-09 15:19 1,089,593 -----c--- c:\windows\system32\dllcache\ntprint.cat
2009-02-24 09:28 . 2009-02-24 09:28 122,880 --a------ c:\windows\system32\forx939592.exe
2009-02-23 18:30 . 2002-10-29 17:48 <DIR> d-------- c:\documents and settings\Administrator\Application Data\InterTrust
2009-02-23 18:30 . 2003-09-01 17:34 665 --ah----- c:\documents and settings\Administrator\hpothb07.dat
2009-02-23 18:29 . 2002-10-29 17:55 <DIR> d-------- c:\documents and settings\Administrator\WINDOWS
2009-02-23 18:29 . 2002-10-29 17:40 <DIR> d-------- c:\documents and settings\Administrator\Application Data\VERITAS
2009-02-23 18:29 . 2002-10-29 17:56 <DIR> d-------- c:\documents and settings\Administrator\Application Data\SampleView
2009-02-23 18:29 . 2009-02-23 18:30 <DIR> d-------- c:\documents and settings\Administrator
2009-02-23 10:54 . 2009-02-23 10:54 63 --a------ c:\windows\mdm.ini
2009-02-23 05:56 . 2009-02-23 05:56 65,536 --a------ c:\windows\system32\der239807.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-03 17:22 --------- d-----w c:\documents and settings\Owner\Application Data\TaxCut
2009-03-03 17:20 --------- d-----w c:\program files\PDF995
2009-03-03 16:58 --------- d-----w c:\documents and settings\All Users\Application Data\TaxCut
2009-03-01 10:42 --------- d-----w c:\documents and settings\Owner\Application Data\U3
2009-02-20 17:27 --------- d-----w c:\documents and settings\Owner\Application Data\.purple
2009-02-09 16:23 --------- d-----w c:\program files\BodyTracker
2009-02-05 14:50 --------- d-----w c:\program files\Reference Assemblies
2009-02-05 14:50 --------- d-----w c:\program files\MSBuild
2008-12-20 23:15 826,368 ----a-w c:\windows\system32\wininet.dll
2006-07-12 21:26 390 ----a-w c:\program files\Shortcut to Program Files.lnk
2003-09-01 21:34 665 ---ha-w c:\documents and settings\Default User\hpothb07.dat
2003-09-01 21:34 326 ---ha-w c:\documents and settings\All Users\hpothb07.dat
2003-09-01 21:34 1,423 ---ha-w c:\documents and settings\Owner\hpothb07.dat
2008-04-25 18:32 5,817,064 ----a-w c:\program files\mozilla firefox\plugins\ScorchPDFWrapper.dll
2007-04-11 13:48 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012007041120070412\index.dat
2008-11-19 16:22 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008111920081120\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\0_FlingIconOverlay]
@="{02696AD5-FF96-454b-9E00-81DA8B79B678}"
[HKEY_CLASSES_ROOT\CLSID\{02696AD5-FF96-454b-9E00-81DA8B79B678}]
2008-11-10 02:10 81920 --a------ c:\program files\NCH Software\Fling\fldll.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 52736]
"WCOLOREAL"="c:\program files\COMPAQ\Coloreal\coloreal.exe" [2002-02-20 143360]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2002-09-14 212992]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"InCD"="c:\program files\Ahead\InCD\InCD.exe" [2004-04-06 1298542]
"VirusScannerPro"="c:\progra~1\AVANQU~1\Fix-It\MemCheck.exe" [2008-08-26 173312]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2006-11-02 185896]
"Fling"="c:\program files\NCH Software\Fling\fling.exe" [2008-11-10 356356]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-02-16 282624]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2008-10-14 623992]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"PS2"="c:\windows\system32\ps2.exe" [2002-08-01 81920]
"AlcxMonitor"="ALCXMNTR.EXE" [2004-09-07 c:\windows\ALCXMNTR.EXE]
"VTPreset"="VTPreset.exe" [2004-02-24 c:\windows\system32\VTPreset.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-02-17 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.mvi1"= mvicod32.dll
"vidc.mvi2"= mvicod32.dll
"msacm.mvi2"= mviaud32.acm
"VIDC.MJPG"= jl_mjpg2.drv

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Pidgin\\pidgin.exe"=

R2 FlingService;Fling File Transfer;c:\program files\NCH Software\Fling\fling.exe [2008-11-10 356356]
R2 LxrSII1d;Secure II Driver;c:\windows\system32\drivers\LxrSII1d.sys [2006-07-03 70016]
R2 mviddnt;mviddnt;c:\windows\system32\drivers\MVIDDNT.SYS [2003-03-12 7168]
R2 Stuffit Archive Name Service;Stuffit Archive Name Service;c:\program files\Smith Micro\StuffIt 12.0.1\ArcNameService.exe [2008-05-23 157016]
R2 tmpreflt;tmpreflt;c:\progra~1\AVANQU~1\Fix-It\tmpreflt.sys [2007-08-02 32528]
R3 MailScan;MailScan;c:\progra~1\AVANQU~1\Fix-It\MailScan.sys [2008-08-26 20496]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - MAILSCAN

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
eq2soft

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\G]
\Shell\AutoRun\command - G:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{a2b07ee8-7bff-11dc-955c-0040ca4a054e}]
\Shell\AutoRun\command - e:\1_programs\2_PStart\PStart.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{cdab7954-4652-11dd-982f-0040ca4a054e}]
\Shell\AutoRun\command - g:\1_programs\2_PStart\PStart.exe
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.contestcook.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uInternet Settings,ProxyOverride = *.local
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
Trusted Zone: aol.com\free
Trusted Zone: geisinger.org\www
DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: {BE153019-DCDB-479E-827B-C2AAB8CDCA64} - hxxp://test4.msisurvey.com/images/osdetect.ocx
FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\pilxhpq3.default\
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?hl=en&btnG=Search&q=
FF - plugin: c:\program files\javasoft\jre1.4\1.4.1\bin\NPJava11.dll
FF - plugin: c:\program files\javasoft\jre1.4\1.4.1\bin\NPJava12.dll
FF - plugin: c:\program files\javasoft\jre1.4\1.4.1\bin\NPJava13.dll
FF - plugin: c:\program files\javasoft\jre1.4\1.4.1\bin\NPJava32.dll
FF - plugin: c:\program files\javasoft\jre1.4\1.4.1\bin\NPJPI141_03.dll
FF - plugin: c:\program files\javasoft\jre1.4\1.4.1\bin\NPOJI610.dll
FF - plugin: c:\program files\Real\RealOne Player\Netscape6\nppl3260.dll
FF - plugin: c:\program files\Real\RealOne Player\Netscape6\nprjplug.dll
FF - plugin: c:\program files\Real\RealOne Player\Netscape6\nprpjplug.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-10 14:53:45
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-03-10 15:02:31
ComboFix-quarantined-files.txt 2009-03-10 19:01:46

Pre-Run: 7,249,969,152 bytes free
Post-Run: 7,229,186,048 bytes free

232 --- E O F --- 2009-02-25 14:44:56


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:08, on 2009-03-10
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
C:\Program Files\NCH Software\Fling\fling.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Smith Micro\StuffIt 12.0.1\ArcNameService.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\NCH Software\Fling\fling.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\ps2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.contestcook.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: PeoplePC ScamGuard - {7E3659A6-4BC5-4d93-B3FD-8B5ACC2FEDED} - (no file)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [VirusScannerPro] C:\PROGRA~1\AVANQU~1\Fix-It\MemCheck.exe
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Fling] "C:\Program Files\NCH Software\Fling\fling.exe" -logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - file:///F:/Installers/AuthorwareWebPlayer/awswax.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093212097750
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1145986912937
O16 - DPF: {BE153019-DCDB-479E-827B-C2AAB8CDCA64} (OSDetect Control) - http://test4.msisurvey.com/images/osdetect.ocx
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/lobby/searchsettings.cab
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Fix-It Task Manager - Avanquest North America, Inc. - C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Fling File Transfer (FlingService) - NCH Software - C:\Program Files\NCH Software\Fling\fling.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Stuffit Archive Name Service - Smith Micro Software, Inc. - C:\Program Files\Smith Micro\StuffIt 12.0.1\ArcNameService.exe
O24 - Desktop Component 1: (no name) - http://www.smunch.com/jgp
O24 - Desktop Component 2: (no name) - http://www.smunch.com/choco

--
End of file - 7978 bytes




I'll look into PSI and those vulnerabilities, thans for the tip.

pskelley
2009-03-10, 20:51
You had a very infected computer here, let's proceed carefully and in the numbered order.

1) You may remove Smitfraudfix (delete) we are finished with that program.

2) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

3) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: PeoplePC ScamGuard - {7E3659A6-4BC5-4d93-B3FD-8B5ACC2FEDED} - (no file)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

4) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html

(no need to download again if you still have MBAM, please be sure to update to the newest database version (1832) and scan according to the directions posted)

5) Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://www.techsupportteam.org/forum/tutorials/2282-malwarebytes-anti-malware-mbam.html

How is the computer running now?

Thanks...Phil

Revseven
2009-03-10, 23:22
How is the computer running now?
Seems faster already!

The MBAM and HJT logs.

Malwarebytes' Anti-Malware 1.34
Database version: 1832
Windows 5.1.2600 Service Pack 3

2009-03-10 6:13:05 PM
mbam-log-2009-03-10 (18-13-05).txt

Scan type: Full Scan (C:\|D:\|I:\|)
Objects scanned: 293803
Time elapsed: 2 hour(s), 5 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 83

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2775\A0271397.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2775\A0273474.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2776\A0273497.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2776\A0273498.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2776\A0273589.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2776\A0273590.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2780\A0275172.old (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2781\A0278303.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2781\A0278334.sys (Trojan.Refpron) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2781\A0278425.dll (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2781\A0279434.dll (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2781\A0279446.dll (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2781\A0279457.dll (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2781\A0280457.dll (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281457.dll (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281467.dll (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281476.dll (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281481.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281482.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281483.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281484.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281485.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281486.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281487.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281488.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281489.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281490.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281491.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281492.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281493.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281494.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281495.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281496.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281497.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281498.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281499.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281500.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281501.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281502.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281503.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281504.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281505.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281506.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281507.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281508.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281509.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281510.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281511.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281512.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281513.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281514.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281515.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281516.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281517.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281518.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281519.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281520.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281521.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281522.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281523.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281524.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281525.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281526.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281527.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281528.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281529.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281530.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281531.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281532.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281533.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281534.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281535.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281536.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281537.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281538.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281539.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281540.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281541.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP2782\A0281555.dll (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\FInstall.sys (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msrstart.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\nxtepad.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\umtcdtw.sys (Backdoor.Bot) -> Quarantined and deleted successfully.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:17, on 2009-03-10
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
C:\Program Files\NCH Software\Fling\fling.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Smith Micro\StuffIt 12.0.1\ArcNameService.exe
C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\NCH Software\Fling\fling.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ps2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroDist.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.contestcook.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [VirusScannerPro] C:\PROGRA~1\AVANQU~1\Fix-It\MemCheck.exe
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Fling] "C:\Program Files\NCH Software\Fling\fling.exe" -logon
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - S-1-5-18 Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe (User 'Default user')
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - file:///F:/Installers/AuthorwareWebPlayer/awswax.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093212097750
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1145986912937
O16 - DPF: {BE153019-DCDB-479E-827B-C2AAB8CDCA64} (OSDetect Control) - http://test4.msisurvey.com/images/osdetect.ocx
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/lobby/searchsettings.cab
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Fix-It Task Manager - Avanquest North America, Inc. - C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Fling File Transfer (FlingService) - NCH Software - C:\Program Files\NCH Software\Fling\fling.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Stuffit Archive Name Service - Smith Micro Software, Inc. - C:\Program Files\Smith Micro\StuffIt 12.0.1\ArcNameService.exe
O24 - Desktop Component 1: (no name) - http://www.smunch.com/jgp
O24 - Desktop Component 2: (no name) - http://www.smunch.com/choco

--
End of file - 8183 bytes

pskelley
2009-03-10, 23:31
Let's see if we can wrap up like this...

Remove combofix from the computer like this:

Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.

http://i189.photobucket.com/albums/z176/EPL47/CF_Cleanup.png

Clean the System Restore files like this:

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Update MBAM and scan to be sure we missed none of the junk, there is no need to post a clean scan result.
(MBAM is yours to keep if you wish, update it and run it once a month or so)

Update VirusScannerPro and scan the system, to be sure it is running right and scanning clean. If you have problems with the program, contact tech support for instructions.

If all is well at this point, let me know and I will close the topic.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

http://users.telenet.be/bluepatchy/miekiemoes/Links.html

Revseven
2009-03-10, 23:54
This is interesting... I see no System Restore tab in System Properties.

Revseven
2009-03-11, 00:00
Disregard, please, it's back.

Revseven
2009-03-11, 02:12
Sorry about that.

MBAM says clean!

Avanquest 8 (VirusScannerPro) says clean!

The problem appears to be resolved. Many thanks, Mr. Skelley! My parents use this computer for several important things, and the trojans were really, really, inconvenient. Thanks for your time and patience, from all of us.

Those pages are very helpful. May I ask one more question before you close? For a 5-year-old computer like this one, would you recommend AVG, Avira, or if we can afford it, something commercial like VIPRE or BitDefender? We currently use Avanquest Fix-It Utilities 8, but it doesn't seem to catch things very well.
I'll definitely be installing Ad-Aware, SpywareBlaster, and some kind of firewall though. I hope not to be back here again.

pskelley
2009-03-11, 12:29
Please read the links I posted from experts, they know much more than I about security. I will say I use all freeware programs on my computer:
AVG 8 free
Zone Alarm free
SpywareGuard
SpywareBlaster
Spybot (w/o TT since I run SpywareGuard)
MBAM

Thanks for your question:bigthumb:

I personally believe it is more about keeping the programs up to date, running them as suggested and maintaining good online surfing habits than it is about how much you pay for it.
http://www.microsoft.com/windows/ie/community/columns/protection.mspx

Revseven
2009-03-11, 16:36
Thank you for your answer. I think we'll try AVG Free, ZoneAlarm, Spyware Blaster, either SpywareGuard or TT, Ad-Aware, and keep Spybot and MBAM, with Secunia PSI and Automatic Updates periodically. Possibly also NoScript for Firefox.

Anyway, we'll hopefully not get caught by any of these again. Thank you for your help! I have no more questions.