:(I cannot seem to remove Surfsidekick from my machine which has multiple users. Spybot S&D can only remove some of the files. It leaves the basic .exe file and two .dll's that seem to repropigate the machine once I have cleanout out the registry.
Can anyone help?
Thanks very much.
:)
geoffrey gevalt
Hello
Please follow the instructions in this sticky topic:
BEFORE you post a log, and who will advise you. Preliminary Steps (http://forums.spybot.info/showthread.php?t=288)
Start your own topic here:
Malware Forum (http://forums.spybot.info/forumdisplay.php?f=22[/url)
Someone will then take a look at the system as soon as available to do so.
Or you can post a Spybot-S&D log into this current topic:
Open SpyBot, check for and get any updates available.
Close all browsers, check for problems and fix everything found in red
Then on the toolbar menu select mode and switch to advanced mode, on the left lower down select tools, and view report, ensure all the options are selected near the bottom except
Uncheck[ ] do not report disabled or known legitimate Items.
uncheck[ ] Include a list of services in report.
Uncheck[ ] Include uninstall list in report.
Now select (near the top) view report.
Press export in the save in box choose a place such as your my documents folder, then in your next post near the bottom select the "browse" button; navigate to and attach or post that report.
Cheers.