View Full Version : Infected Computer
crmorgan
2009-03-15, 22:29
I accidentally clicked a strange screen saver yesterday. Immediately my Spybot program (1.6.0.30) began requesting registry changes which I denied. Now I am unable to run Spybot and my Foxfire browser re-directs me at certain times and downloads advertising. Especially at spyware information sites. I un-installed and re-installed Spybot but it still won't open. I downloaded and ran ERUN successfully. I downloaded HTJ install but it will not start the installation. I am running Mc Afee Virus Scan 7.0. My Windows XP firewall was not running. I have a 6 month old Dell desktop. Any suggestions?
Hi,
Download DDS and save it to your desktop from here (http://www.techsupportforum.com/sectools/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt
Save both reports to your desktop. Post them back to your topic.
crmorgan
2009-03-17, 17:15
If I posted these incorrectly please advise.. Here are the Logs:
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-03-16.01)
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 9/30/2008 3:38:02 PM
System Uptime: 3/17/2009 6:39:13 AM (3 hours ago)
Motherboard: Dell Inc. | | 0RY007
Processor: Intel(R) Pentium(R) Dual CPU E2180 @ 2.00GHz | Socket 775 | 1995/200mhz
==== Disk Partitions =========================
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-03-16.01)
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 9/30/2008 3:38:02 PM
System Uptime: 3/17/2009 6:39:13 AM (3 hours ago)
Motherboard: Dell Inc. | | 0RY007
Processor: Intel(R) Pentium(R) Dual CPU E2180 @ 2.00GHz | Socket 775 | 1995/200mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 298 GiB total, 272.981 GiB free.
D: is CDROM ()
E: is FIXED (NTFS) - 466 GiB total, 402.434 GiB free.
==== Disabled Device Manager Items =============
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Intel(R) 82562V-2 10/100 Network Connection
Device ID: PCI\VEN_8086&DEV_10C0&SUBSYS_020D1028&REV_02\3&2411E6FE&0&C8
Manufacturer: Intel
Name: Intel(R) 82562V-2 10/100 Network Connection
PNP Device ID: PCI\VEN_8086&DEV_10C0&SUBSYS_020D1028&REV_02\3&2411E6FE&0&C8
Service: e1express
==== System Restore Points ===================
No restore point in system.
==== Installed Programs ======================
Acrobat.com
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 9
Apple Software Update
AutoUpdate
Browser Address Error Redirector
Compatibility Pack for the 2007 Office system
Conexant D850 PCI V.92 Modem
Dell Driver Reset Tool
Dell Support Center (Support Software)
Digital Line Detect
DivX Codec
DivX Converter
DivX Player
DivX Web Player
ERUNT 1.1j
GoToAssist 8.0.0.514
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows XP (KB952287)
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
Java(TM) 6 Update 11
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Lexmark 1200 Series
Lexmark 510 Series
McAfee VirusScan Enterprise
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Edition 2003
Microsoft Works
Mobile Broadband Drivers
Modem Diagnostic Tool
Mozilla Firefox (2.0.0.17)
Mozilla Firefox (3.0.6)
Mozilla Thunderbird (2.0.0.19)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser (KB933579)
NetWaiting
Photo Explosion Special Edition
PowerDVD
Propel Accelerator
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Seagate Manager Installer
SearchAssist
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Spybot - Search & Destroy
TaxACT 2008
Turbo Lister 2
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VZAccess Manager
WebFldrs XP
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows XP Service Pack 3
==== Event Viewer Messages From Past Week ========
3/14/2009 2:32:09 PM, error: Print [19] - Sharing printer failed + 1722, Printer Lexmark 510 Series share name Printer.
3/16/2009 8:06:24 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
3/16/2009 8:07:22 AM, error: Service Control Manager [7001] - The Fax service depends on the Print Spooler service which failed to start because of the following error: The dependency service or group failed to start.
3/16/2009 8:07:22 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Fips intelppm
==== End Of File ===========================
C: is FIXED (NTFS) - 298 GiB total, 272.981 GiB free.
D: is CDROM ()
E: is FIXED (NTFS) - 466 GiB total, 402.434 GiB free.
==== Disabled Device Manager Items =============
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Intel(R) 82562V-2 10/100 Network Connection
Device ID: PCI\VEN_8086&DEV_10C0&SUBSYS_020D1028&REV_02\3&2411E6FE&0&C8
Manufacturer: Intel
Name: Intel(R) 82562V-2 10/100 Network Connection
PNP Device ID: PCI\VEN_8086&DEV_10C0&SUBSYS_020D1028&REV_02\3&2411E6FE&0&C8
Service: e1express
==== System Restore Points ===================
No restore point in system.
==== Installed Programs ======================
Acrobat.com
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 9
Apple Software Update
AutoUpdate
Browser Address Error Redirector
Compatibility Pack for the 2007 Office system
Conexant D850 PCI V.92 Modem
Dell Driver Reset Tool
Dell Support Center (Support Software)
Digital Line Detect
DivX Codec
DivX Converter
DivX Player
DivX Web Player
ERUNT 1.1j
GoToAssist 8.0.0.514
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows XP (KB952287)
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
Java(TM) 6 Update 11
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Lexmark 1200 Series
Lexmark 510 Series
McAfee VirusScan Enterprise
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Edition 2003
Microsoft Works
Mobile Broadband Drivers
Modem Diagnostic Tool
Mozilla Firefox (2.0.0.17)
Mozilla Firefox (3.0.6)
Mozilla Thunderbird (2.0.0.19)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser (KB933579)
NetWaiting
Photo Explosion Special Edition
PowerDVD
Propel Accelerator
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Seagate Manager Installer
SearchAssist
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Spybot - Search & Destroy
TaxACT 2008
Turbo Lister 2
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VZAccess Manager
WebFldrs XP
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows XP Service Pack 3
==== Event Viewer Messages From Past Week ========
3/14/2009 2:32:09 PM, error: Print [19] - Sharing printer failed + 1722, Printer Lexmark 510 Series share name Printer.
3/16/2009 8:06:24 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
3/16/2009 8:07:22 AM, error: Service Control Manager [7001] - The Fax service depends on the Print Spooler service which failed to start because of the following error: The dependency service or group failed to start.
3/16/2009 8:07:22 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Fips intelppm
==== End Of File ===========================
Hi
Otherwise fine but you posted attach.txt twice while leaving dds.txt off your post. Please post dds.txt too :)
crmorgan
2009-03-18, 18:20
I apologize for the error and thank you for your time. Here is the DDS Log
DDS (Ver_09-03-16.01) - NTFSx86
Run by Courtney at 9:07:43.54 on Tue 03/17/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1294 [GMT -7:00]
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Lexmark 1200 Series\lxczbmon.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Propel Accelerator\PropelAC.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Seagate\SeagateManager\Sync\MaxSync.exe
E:\Agent\agent.exe
E:\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\CRM\A3\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uStart Page = about:blank
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2080922
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyServer = http=localhost:8080
uInternet Settings,ProxyOverride = <local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\twext.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Accelerator Plugin: {656ec4b7-072b-4698-b504-2a414c1f0037} - c:\progra~1\propel~1\PRPL_I~1.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {AA58ED58-01DD-4d91-8333-CF10577473F7} - No File
BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - No File
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Lexmark 1200 Series] "c:\program files\lexmark 1200 series\lxczbmgr.exe"
mRun: [Propel Accelerator] "c:\program files\propel accelerator\trayctl.exe" /STARTUPLAUNCH
mRun: [WordPerfect Office 1215] c:\program files\wordperfect office 12\programs\Registration.exe /title="WordPerfect Office 12" /date=120608 serial=WA12WRX-0000002-HMD lang=EN
mRun: [McAfeeUpdaterUI] "c:\program files\network associates\common framework\UpdaterUI.exe"
mRun: [ShStatEXE] "c:\program files\network associates\virusscan\SHSTAT.EXE" /STANDALONE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
StartupFolder: c:\docume~1\courtney\startm~1\programs\startup\vzacce~1.lnk - c:\program files\verizon wireless\vzaccess manager\VZAccess Manager.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Refresh Pa&ge with Full Quality - c:\program files\propel accelerator\pac-page.html
IE: Refresh Pi&cture with Full Quality - c:\program files\propel accelerator\pac-image.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: c:\program files\propel accelerator\prplsf.dll
DPF: {41564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/A/9/0A9F8B32-9F8C-4D74-A130-E4CAB36EB01F/wmvadvd.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
TCP: {73674A58-D3DC-4B73-8B73-E0B6D3758B82} = 66.174.92.14 69.78.96.14
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
================= FIREFOX ===================
FF - ProfilePath - c:\docume~1\courtney\applic~1\mozilla\firefox\profiles\l0g4iauw.default\
FF - prefs.js: browser.search.selectedEngine - Amazon.com
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
============= SERVICES / DRIVERS ===============
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2008-10-28 156968]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\network associates\common framework\FrameworkService.exe [2008-10-9 106586]
R2 McShield;Network Associates McShield;c:\program files\network associates\virusscan\Mcshield.exe [2003-3-6 233595]
R2 McTaskManager;Network Associates Task Manager;c:\program files\network associates\virusscan\VsTskMgr.exe [2003-3-6 127050]
R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2003-3-6 84448]
S2 0007511223519928mcinstcleanup;McAfee Application Installer Cleanup (0007511223519928);c:\docume~1\courtney\locals~1\temp\000751~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\courtney\locals~1\temp\000751~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]
=============== Created Last 30 ================
2009-03-17 06:41 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-03-16 15:35 <DIR> --d----- C:\!KillBox
2009-03-16 15:26 <DIR> --d----- C:\VundoFix Backups
2009-03-16 13:25 200 a------- c:\windows\WININIT.INI
2009-03-16 11:28 4,044 a------- c:\windows\system32\tmp.reg
2009-03-16 07:57 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Applications
2009-03-03 15:05 57 a------- c:\windows\TaxACT08.ini
2009-03-03 15:05 <DIR> --d----- c:\program files\2nd Story Software
2009-02-28 11:09 47 a------- c:\windows\Taxact07.ini
2009-02-26 13:17 <DIR> --d----- c:\program files\common files\xing shared
==================== Find3M ====================
2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 04:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-01-16 22:35 3,594,752 -------- c:\windows\system32\dllcache\mshtml.dll
2009-01-15 07:55 410,984 a------- c:\windows\system32\deploytk.dll
2008-12-19 02:10 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2008-12-19 02:10 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-12-18 22:25 634,024 -------- c:\windows\system32\dllcache\iexplore.exe
2008-12-18 22:23 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2008-10-02 15:52 60 a------- c:\docume~1\courtney\applic~1\wklnhst.dat
============= FINISH: 9:09:09.51 ===============
Hi
Uninstall these vulnerable Javas:
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Uninstall also Mozilla Firefox (2.0.0.17) since it's not supported anymore and contains vulnerabilities.
Please visit this webpage for download links, and instructions for running ComboFix tool:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first.
The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
Once installed, you should see a blue screen prompt that says:
The Recovery Console was successfully installed.
Please continue as follows:
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link (http://www.bleepingcomputer.com/forums/topic114351.html)
Remember to re-enable them afterwards.
Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.
Please include the following reports for further review, and so we may continue cleansing the system:
C:\ComboFix.txt
New dds log.
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
crmorgan
2009-03-19, 23:58
Thank you. I followed instructions and successfully loaded The Recovery Console. I uninstalled the Java programs and Mozilla 2.0 I downloaded ComboFix.exe to my desktop and it will not run. An hourglass appears and nothing happens. Also, I re-started my computer and it froze 3 times while starting before I was able to start it using a selection on the F12 key menu. I'm reluctant to turn it off again. Meanwhile my Thunderbird e-mail program sent 500 phony e-mails last night. I un-installed it. and my Mozilla 5.0 browser is using google to send me to various sites. Spybot still not working. I'd appreciate any advice.
Hi
Rename ComboFix.exe file -> CombFxx.exe and try running it again.
crmorgan
2009-03-20, 18:10
Thank you but unfortunately that didn't work. Please let me know any other suggestions short of formatting my hard disk.
Hi
Try once more with this set of instructions.
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
Download Combofix*from any of the links below. You must*rename it before saving it. Save it to your desktop.
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)
http://i266.photobucket.com/albums/ii277/sUBs_/combofix/CF_download_FF.gif
http://i266.photobucket.com/albums/ii277/sUBs_/combofix/CF_download_rename.gif
--------------------------------------------------------------------
Double click on Combo-Fix.exe*& follow the prompts.
When finished, it will produce a report for you.
Please post the C:\ComboFix.txt along with a dds log*so we can continue cleaning the system.
Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
crmorgan
2009-03-21, 19:17
Ok. Thank you. That worked. Here is the CombFix log followed by the new DDS log:
ComboFix 09-03-19.02 - Courtney 2009-03-21 10:58:25.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1678 [GMT -7:00]
Running from: c:\documents and settings\Courtney\Desktop\CombbFxx.exe
* Resident AV is active
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\documents and settings\Courtney\Application Data\AntispywareBot
c:\documents and settings\LocalService\Application Data\twain_32
c:\documents and settings\LocalService\Application Data\twain_32\user.ds
c:\windows\system32\drivers\UAClrqhkdui.sys
c:\windows\system32\tmp.reg
c:\windows\system32\twain_32
c:\windows\system32\twain_32\local.ds
c:\windows\system32\twain_32\user.ds
c:\windows\system32\twext.exe
c:\windows\system32\UACdpasrsip.dll
c:\windows\system32\UACensgumii.dll
c:\windows\system32\UACfuwntjko.dll
c:\windows\system32\uacinit.dll
c:\windows\system32\UACjeypnwmd.log
c:\windows\system32\UACltptnkro.dll
c:\windows\system32\UACqebxuboy.log
c:\windows\system32\UACqrrvdylk.dll
c:\windows\system32\UACtudpglsq.dat
c:\windows\system32\UACwannoygf.log
c:\windows\system32\x64
E:\Autorun.inf
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\Service_UACd.sys
((((((((((((((((((((((((( Files Created from 2009-02-21 to 2009-03-21 )))))))))))))))))))))))))))))))
.
2009-03-19 15:26 . 2009-03-21 10:58 <DIR> d-------- C:\QUARANTINE
2009-03-18 09:43 . 2008-04-13 17:11 96,256 --a------ c:\windows\system32\ci.dll
2009-03-17 06:41 . 2009-03-19 14:38 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2009-03-16 15:35 . 2009-03-16 15:35 <DIR> d-------- C:\!KillBox
2009-03-16 15:26 . 2009-03-16 15:26 <DIR> d-------- C:\VundoFix Backups
2009-03-16 13:25 . 2009-03-16 13:25 200 --a------ c:\windows\WININIT.INI
2009-03-16 10:08 . 2009-03-16 10:08 <DIR> d-------- c:\documents and settings\Home
2009-03-16 07:57 . 2009-03-16 07:57 <DIR> d-------- c:\documents and settings\All Users\Application Data\Applications
2009-03-16 07:39 . 2009-03-16 11:49 <DIR> d-------- c:\program files\Windows Live Safety Center
2009-03-15 13:44 . 2009-03-15 13:44 <DIR> d-------- c:\program files\ERUNT
2009-03-03 15:05 . 2009-03-03 15:05 <DIR> d-------- c:\program files\2nd Story Software
2009-03-03 15:05 . 2009-03-03 15:05 57 --a------ c:\windows\TaxACT08.ini
2009-02-28 11:09 . 2009-02-28 11:09 47 --a------ c:\windows\Taxact07.ini
2009-02-26 13:17 . 2009-02-26 13:17 <DIR> d-------- c:\program files\Common Files\xing shared
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-19 21:37 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-03-19 20:35 --------- d-----w c:\program files\Java
2009-03-19 20:14 --------- d-----w c:\program files\Mozilla Thunderbird
2009-03-16 20:24 --------- d-----w c:\program files\Common Files\Roxio Shared
2009-03-16 17:16 --------- d-----w c:\program files\Google
2009-03-16 17:08 --------- d-----w c:\program files\GetRight
2009-02-26 20:17 --------- d-----w c:\program files\Common Files\Real
2009-02-09 11:13 1,846,784 ----a-w c:\windows\system32\win32k.sys
2009-02-09 11:13 1,846,784 ------w c:\windows\system32\dllcache\win32k.sys
2009-02-06 18:30 --------- d-----w c:\documents and settings\All Users\Application Data\Dell
2009-01-17 05:35 3,594,752 ------w c:\windows\system32\dllcache\mshtml.dll
2009-01-15 14:55 410,984 ----a-w c:\windows\system32\deploytk.dll
2008-10-02 22:52 60 ----a-w c:\documents and settings\Courtney\Application Data\wklnhst.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{B709835C-2AFC-43C2-8E3E-F71C68B27657}]
2008-04-13 17:11 96256 --a------ c:\windows\system32\ci.dll
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-07-16 142104]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-07-16 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-07-16 138008]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2007-09-17 124200]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"Lexmark 1200 Series"="c:\program files\Lexmark 1200 Series\lxczbmgr.exe" [2006-07-12 57344]
"Propel Accelerator"="c:\program files\Propel Accelerator\trayctl.exe" [2008-07-16 69632]
"McAfeeUpdaterUI"="c:\program files\Network Associates\Common Framework\UpdaterUI.exe" [2003-02-25 139347]
"ShStatEXE"="c:\program files\Network Associates\VirusScan\SHSTAT.EXE" [2003-03-06 90182]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"MaxMenuMgr"="c:\program files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" [2008-10-28 181544]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-02-26 198160]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-15 136600]
"RTHDCPL"="RTHDCPL.EXE" [2007-07-16 c:\windows\RTHDCPL.EXE]
c:\documents and settings\Courtney\Start Menu\Programs\Startup\
VZAccess Manager.lnk - c:\program files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe [2008-10-01 1738032]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-09-22 50688]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-09-22 11:42 10536 c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"="0x00000000"
"UpdatesDisableNotify"="0x00000000"
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\Seagate\SeagateManager\Sync\FreeAgentService.exe [2008-10-28 156968]
S2 0007511223519928mcinstcleanup;McAfee Application Installer Cleanup (0007511223519928);c:\docume~1\Courtney\LOCALS~1\Temp\000751~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\Courtney\LOCALS~1\Temp\000751~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service [?]
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{b0bfaba3-8fca-11dd-99a4-00219b08495b}]
\Shell\AutoRun\command - F:\LaunchU3.exe -a
.
- - - - ORPHANS REMOVED - - - -
HKCU-Run-swg - c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
HKLM-Run-WordPerfect Office 1215 - c:\program files\WordPerfect Office 12\Programs\Registration.exe
.
------- Supplementary Scan -------
.
uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
LSP: c:\program files\Propel Accelerator\prplsf.dll
FF - ProfilePath - c:\documents and settings\Courtney\Application Data\Mozilla\Firefox\Profiles\l0g4iauw.default\
FF - component: c:\program files\Real\RealPlayer\browserrecord\components\nprpbrowserrecordplugin.dll
.
**************************************************************************
catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-21 11:00:43
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'winlogon.exe'(544)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
- - - - - - - > 'lsass.exe'(600)
c:\program files\Propel Accelerator\prplsf.dll
.
Completion time: 2009-03-21 11:01:33
ComboFix-quarantined-files.txt 2009-03-21 18:01:31
Pre-Run: 293,340,880,896 bytes free
Post-Run: 293,477,007,360 bytes free
149 --- E O F --- 2009-03-11 22:46:49
DDS (Ver_09-03-16.01) - NTFSx86
Run by Courtney at 11:05:18.40 on Sat 03/21/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1570 [GMT -7:00]
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Seagate\SeagateManager\Sync\MaxSync.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
C:\Documents and Settings\Courtney\Desktop\dds.scr
============== Pseudo HJT Report ===============
uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {60c01892-ada7-487e-8518-5a9a7defa320} - c:\windows\system32\ci.dll
BHO: Accelerator Plugin: {656ec4b7-072b-4698-b504-2a414c1f0037} - c:\progra~1\propel~1\PRPL_I~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {AA58ED58-01DD-4d91-8333-CF10577473F7} - No File
BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - No File
BHO: {b709835c-2afc-43c2-8e3e-f71c68b27657} - c:\windows\system32\ci.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Lexmark 1200 Series] "c:\program files\lexmark 1200 series\lxczbmgr.exe"
mRun: [Propel Accelerator] "c:\program files\propel accelerator\trayctl.exe" /STARTUPLAUNCH
mRun: [McAfeeUpdaterUI] "c:\program files\network associates\common framework\UpdaterUI.exe"
mRun: [ShStatEXE] "c:\program files\network associates\virusscan\SHSTAT.EXE" /STANDALONE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\courtney\startm~1\programs\startup\vzacce~1.lnk - c:\program files\verizon wireless\vzaccess manager\VZAccess Manager.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
LSP: c:\program files\propel accelerator\prplsf.dll
DPF: {41564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/A/9/0A9F8B32-9F8C-4D74-A130-E4CAB36EB01F/wmvadvd.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
TCP: {73674A58-D3DC-4B73-8B73-E0B6D3758B82} = 66.174.92.14 69.78.96.14
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
================= FIREFOX ===================
FF - ProfilePath - c:\docume~1\courtney\applic~1\mozilla\firefox\profiles\l0g4iauw.default\
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
============= SERVICES / DRIVERS ===============
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2008-10-28 156968]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\network associates\common framework\FrameworkService.exe [2008-10-9 106586]
R2 McShield;Network Associates McShield;c:\program files\network associates\virusscan\Mcshield.exe [2003-3-6 233595]
R2 McTaskManager;Network Associates Task Manager;c:\program files\network associates\virusscan\VsTskMgr.exe [2003-3-6 127050]
R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2003-3-6 84448]
S2 0007511223519928mcinstcleanup;McAfee Application Installer Cleanup (0007511223519928);c:\docume~1\courtney\locals~1\temp\000751~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\courtney\locals~1\temp\000751~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]
=============== Created Last 30 ================
2009-03-21 10:52 161,792 a------- c:\windows\SWREG.exe
2009-03-21 10:52 98,816 a------- c:\windows\sed.exe
2009-03-21 10:52 <DIR> --d----- C:\CombbFxx
2009-03-19 15:26 <DIR> --d----- C:\QUARANTINE
2009-03-19 14:59 <DIR> --dshr-- C:\cmdcons
2009-03-19 14:59 <DIR> --d----- c:\windows\setup.pss
2009-03-19 14:59 <DIR> --d----- c:\windows\setupupd
2009-03-18 09:43 96,256 a------- c:\windows\system32\ci.dll
2009-03-17 06:41 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-03-16 15:35 <DIR> --d----- C:\!KillBox
2009-03-16 15:26 <DIR> --d----- C:\VundoFix Backups
2009-03-16 13:25 200 a------- c:\windows\WININIT.INI
2009-03-16 07:57 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Applications
2009-03-03 15:05 57 a------- c:\windows\TaxACT08.ini
2009-03-03 15:05 <DIR> --d----- c:\program files\2nd Story Software
2009-02-28 11:09 47 a------- c:\windows\Taxact07.ini
2009-02-26 13:17 <DIR> --d----- c:\program files\common files\xing shared
==================== Find3M ====================
2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 04:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-01-16 22:35 3,594,752 -------- c:\windows\system32\dllcache\mshtml.dll
2009-01-15 07:55 410,984 a------- c:\windows\system32\deploytk.dll
2008-10-02 15:52 60 a------- c:\docume~1\courtney\applic~1\wklnhst.dat
============= FINISH: 11:05:29.75 ===============
Hi again,
Uninstall old Adobe Reader versions and get the latest one here (http://www.filehippo.com/download_adobe_reader/) or get Foxit Reader here (http://www.foxitsoftware.com/pdf/reader_2/down_reader.htm). Make sure you don't install toolbar if choose Foxit Reader!
Open notepad and copy/paste the text in the quotebox below into it:
DDS::
uStart Page = about:blank
BHO: {60c01892-ada7-487e-8518-5a9a7defa320} - c:\windows\system32\ci.dll
BHO: {AA58ED58-01DD-4d91-8333-CF10577473F7} - No File
BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
File::
c:\windows\system32\ci.dll
Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{B709835C-2AFC-43C2-8E3E-F71C68B27657}]
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=-
"UpdatesDisableNotify"=-
Save this as
CFScript
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
Close all browser windows (this one included). Refering to the picture above, drag CFScript into CombbFxx.exe
Then post the resultant log.
Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.
Download ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop.
Double-click ATF Cleaner.exe to open it
Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.
If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Click Exit on the Main menu to close the program.
Please run an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/virusscanner) as instructed in the screenshot here (http://i275.photobucket.com/albums/jj285/Bleeping/KAS/KAS9.gif). If you get a message that latest Java must be installed "enable" the Java add-ons in IE7. Do that using "manage add-ons" from the IE7 toolbar.
Post back its report, a fresh dds log and above mentioned ComboFix resultant log.
crmorgan
2009-03-22, 19:43
Thank you. I uninstalled old Adobe Reader and installed the new version. I copied the designated text into Notepad and saved it to my desktop. When I dragged CFScript into the CombFix icon the program started to open and then I received the following error message; "You cannot rename ComboFix as CombbFxx. Please use another name, preferably made up of alphanumeric characters". I stopped at that point for further instructions. Thank you for your time. I really appreciate it.
Hi
Delete renamed ComboFix file and download a fresh one to your desktop. Then making sure that protection software is disabled, drag 'n' drop script file over this fresh ComboFix.exe file.
crmorgan
2009-03-23, 05:30
I prematurely posted only ComboFix scan. Here are all 3.
ComboFix 09-03-19.02 - Courtney 2009-03-22 14:22:26.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1569 [GMT -7:00]
Running from: c:\documents and settings\Courtney\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Courtney\Desktop\CFScript.txt.txt
* Created a new restore point
* Resident AV is active
FILE ::
c:\windows\system32\ci.dll
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\windows\system32\ci.dll . . . . failed to delete
.
((((((((((((((((((((((((( Files Created from 2009-02-22 to 2009-03-22 )))))))))))))))))))))))))))))))
.
2009-03-22 11:27 . 2009-03-22 11:28 <DIR> d-------- c:\program files\Common Files\Adobe
2009-03-21 10:52 . 2009-03-21 11:30 <DIR> d-------- C:\CombbFxx
2009-03-19 15:26 . 2009-03-22 14:22 <DIR> d-------- C:\QUARANTINE
2009-03-18 09:43 . 2008-04-13 17:11 96,256 --a------ c:\windows\system32\ci.dll
2009-03-16 15:35 . 2009-03-16 15:35 <DIR> d-------- C:\!KillBox
2009-03-16 13:25 . 2009-03-16 13:25 200 --a------ c:\windows\WININIT.INI
2009-03-16 10:08 . 2009-03-16 10:08 <DIR> d-------- c:\documents and settings\Home
2009-03-16 07:57 . 2009-03-16 07:57 <DIR> d-------- c:\documents and settings\All Users\Application Data\Applications
2009-03-16 07:39 . 2009-03-16 11:49 <DIR> d-------- c:\program files\Windows Live Safety Center
2009-03-15 13:44 . 2009-03-15 13:44 <DIR> d-------- c:\program files\ERUNT
2009-03-03 15:05 . 2009-03-03 15:05 <DIR> d-------- c:\program files\2nd Story Software
2009-03-03 15:05 . 2009-03-03 15:05 57 --a------ c:\windows\TaxACT08.ini
2009-02-28 11:09 . 2009-02-28 11:09 47 --a------ c:\windows\Taxact07.ini
2009-02-26 13:17 . 2009-02-26 13:17 <DIR> d-------- c:\program files\Common Files\xing shared
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-19 21:37 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-03-19 20:35 --------- d-----w c:\program files\Java
2009-03-19 20:14 --------- d-----w c:\program files\Mozilla Thunderbird
2009-03-16 20:24 --------- d-----w c:\program files\Common Files\Roxio Shared
2009-03-16 17:16 --------- d-----w c:\program files\Google
2009-03-16 17:08 --------- d-----w c:\program files\GetRight
2009-02-26 20:17 --------- d-----w c:\program files\Common Files\Real
2009-02-06 18:30 --------- d-----w c:\documents and settings\All Users\Application Data\Dell
2008-10-02 22:52 60 ----a-w c:\documents and settings\Courtney\Application Data\wklnhst.dat
.
((((((((((((((((((((((((((((( SnapShot@2009-03-21_11.01.01.25 )))))))))))))))))))))))))))))))))))))))))
.
+ 2004-08-04 10:00:00 23,424 ----a-w c:\windows\system32\drivers\kbpexzak.sys
+ 2004-08-04 10:00:00 23,424 ----a-w c:\windows\system32\drivers\mqzjtnsy.sys
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{60C01892-ADA7-487E-8518-5A9A7DEFA320}]
2008-04-13 17:11 96256 --a------ c:\windows\system32\ci.dll
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-07-16 142104]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-07-16 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-07-16 138008]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2007-09-17 124200]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"Lexmark 1200 Series"="c:\program files\Lexmark 1200 Series\lxczbmgr.exe" [2006-07-12 57344]
"Propel Accelerator"="c:\program files\Propel Accelerator\trayctl.exe" [2008-07-16 69632]
"McAfeeUpdaterUI"="c:\program files\Network Associates\Common Framework\UpdaterUI.exe" [2003-02-25 139347]
"ShStatEXE"="c:\program files\Network Associates\VirusScan\SHSTAT.EXE" [2003-03-06 90182]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"MaxMenuMgr"="c:\program files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" [2008-10-28 181544]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-02-26 198160]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-15 136600]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"RTHDCPL"="RTHDCPL.EXE" [2007-07-16 c:\windows\RTHDCPL.EXE]
c:\documents and settings\Courtney\Start Menu\Programs\Startup\
VZAccess Manager.lnk - c:\program files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe [2008-10-01 1738032]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-09-22 50688]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-09-22 11:42 10536 c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=
R0 kbpexzak;kbpexzak;c:\windows\system32\drivers\kbpexzak.sys [2004-08-11 23424]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\Seagate\SeagateManager\Sync\FreeAgentService.exe [2008-10-28 156968]
S2 0007511223519928mcinstcleanup;McAfee Application Installer Cleanup (0007511223519928);c:\docume~1\Courtney\LOCALS~1\Temp\000751~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\Courtney\LOCALS~1\Temp\000751~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service [?]
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{b0bfaba3-8fca-11dd-99a4-00219b08495b}]
\Shell\AutoRun\command - F:\LaunchU3.exe -a
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: Refresh Pa&ge with Full Quality - c:\program files\Propel Accelerator\pac-page.html
IE: Refresh Pi&cture with Full Quality - c:\program files\Propel Accelerator\pac-image.html
LSP: c:\program files\Propel Accelerator\prplsf.dll
.
**************************************************************************
catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-22 14:25:00
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'winlogon.exe'(544)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
- - - - - - - > 'lsass.exe'(600)
c:\program files\Propel Accelerator\prplsf.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Network Associates\Common Framework\FrameworkService.exe
c:\program files\Network Associates\VirusScan\Mcshield.exe
c:\program files\Network Associates\VirusScan\VsTskMgr.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\progra~1\NETWOR~1\COMMON~1\naPrdMgr.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Lexmark 1200 Series\lxczbmon.exe
c:\program files\Propel Accelerator\PropelAC.exe
c:\windows\system32\wscript.exe
.
**************************************************************************
.
Completion time: 2009-03-22 14:27:29 - machine was rebooted
ComboFix-quarantined-files.txt 2009-03-22 21:27:26
ComboFix2.txt 2009-03-21 18:01:34
Pre-Run: 295,628,656,640 bytes free
Post-Run: 295,641,923,584 bytes free
144 --- E O F --- 2009-03-11 22:46:49
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Sunday, March 22, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Monday, March 23, 2009 02:33:15
Records in database: 1953121
--------------------------------------------------------------------------------
Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes
Scan area - My Computer:
C:\
D:\
E:\
Scan statistics:
Files scanned: 158625
Threat name: 11
Infected objects: 23
Suspicious objects: 0
Duration of the scan: 01:42:05
File name / Threat name / Threats count
C:\CRM\Downloads\InstallAVg_77019105.exe Infected: Trojan-Downloader.Win32.FraudLoad.dvb 1
C:\Documents and Settings\Courtney\Application Data\Thunderbird\Profiles\wa7lj1kd.default\Mail\Local Folders\Junk Infected: Trojan.Win32.Pakes.leq 1
C:\Documents and Settings\Courtney\Application Data\Thunderbird\Profiles\wa7lj1kd.default\Mail\Local Folders\Junk Infected: Worm.Win32.AutoRun.qzg 1
C:\Documents and Settings\Courtney\Application Data\Thunderbird\Profiles\wa7lj1kd.default\Mail\Local Folders\Junk Infected: Trojan-Downloader.JS.Psyme.me 4
C:\Documents and Settings\Courtney\Application Data\Thunderbird\Profiles\wa7lj1kd.default\Mail\pop.earthlink-8.net\Inbox Infected: Trojan.Win32.Pakes.leq 1
C:\Documents and Settings\Courtney\Application Data\Thunderbird\Profiles\wa7lj1kd.default\Mail\pop.earthlink-8.net\Inbox Infected: Worm.Win32.AutoRun.qzg 1
C:\Documents and Settings\Courtney\Application Data\Thunderbird\Profiles\wa7lj1kd.default\Mail\pop.earthlink-8.net\Inbox Infected: Trojan-Downloader.JS.Psyme.me 4
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\_UAClrqhkdui_.sys.zip Infected: Rootkit.Win32.TDSS.gwh 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACdpasrsip.dll.vir Infected: Packed.Win32.Tdss.c 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACensgumii.dll.vir Infected: Trojan.Win32.Tdss.roq 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACfuwntjko.dll.vir Infected: Trojan.Win32.Tdss.ror 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACltptnkro.dll.vir Infected: Packed.Win32.Tdss.c 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACqrrvdylk.dll.vir Infected: Packed.Win32.Tdss.c 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\_ci_.dll.zip Infected: Rootkit.Win32.Podnuha.btb 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\_twext_.exe.zip Infected: Trojan-Downloader.Win32.Agent.bkyy 1
C:\QUARANTINE\Av-test.txt.Vir Infected: EICAR-Test-File 1
C:\QUARANTINE\Av-test.txt.Vir.0 Infected: EICAR-Test-File 1
The selected area was scanned.
DDS (Ver_09-03-16.01) - NTFSx86
Run by Courtney at 21:22:20.79 on Sun 03/22/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1362 [GMT -7:00]
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Lexmark 1200 Series\lxczbmon.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\Propel Accelerator\PropelAC.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Seagate\SeagateManager\Sync\MaxSync.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Courtney\Desktop\dds.scr
============== Pseudo HJT Report ===============
uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {60c01892-ada7-487e-8518-5a9a7defa320} - c:\windows\system32\ci.dll
BHO: Accelerator Plugin: {656ec4b7-072b-4698-b504-2a414c1f0037} - c:\progra~1\propel~1\PRPL_I~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Lexmark 1200 Series] "c:\program files\lexmark 1200 series\lxczbmgr.exe"
mRun: [Propel Accelerator] "c:\program files\propel accelerator\trayctl.exe" /STARTUPLAUNCH
mRun: [McAfeeUpdaterUI] "c:\program files\network associates\common framework\UpdaterUI.exe"
mRun: [ShStatEXE] "c:\program files\network associates\virusscan\SHSTAT.EXE" /STANDALONE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\courtney\startm~1\programs\startup\vzacce~1.lnk - c:\program files\verizon wireless\vzaccess manager\VZAccess Manager.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Refresh Pa&ge with Full Quality - c:\program files\propel accelerator\pac-page.html
IE: Refresh Pi&cture with Full Quality - c:\program files\propel accelerator\pac-image.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
LSP: c:\program files\propel accelerator\prplsf.dll
DPF: {41564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/A/9/0A9F8B32-9F8C-4D74-A130-E4CAB36EB01F/wmvadvd.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
TCP: {73674A58-D3DC-4B73-8B73-E0B6D3758B82} = 207.69.188.187 207.69.188.186
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
================= FIREFOX ===================
FF - ProfilePath - c:\docume~1\courtney\applic~1\mozilla\firefox\profiles\l0g4iauw.default\
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
============= SERVICES / DRIVERS ===============
P2 McShield;Network Associates McShield;c:\program files\network associates\virusscan\Mcshield.exe [2003-3-6 233595]
R0 kbpexzak;kbpexzak;c:\windows\system32\drivers\kbpexzak.sys [2004-8-11 23424]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2008-10-28 156968]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\network associates\common framework\FrameworkService.exe [2008-10-9 106586]
R2 McTaskManager;Network Associates Task Manager;c:\program files\network associates\virusscan\VsTskMgr.exe [2003-3-6 127050]
R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2003-3-6 84448]
S2 0007511223519928mcinstcleanup;McAfee Application Installer Cleanup (0007511223519928);c:\docume~1\courtney\locals~1\temp\000751~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\courtney\locals~1\temp\000751~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]
=============== Created Last 30 ================
2009-03-21 10:52 161,792 a------- c:\windows\SWREG.exe
2009-03-21 10:52 98,816 a------- c:\windows\sed.exe
2009-03-21 10:52 <DIR> --d----- C:\CombbFxx
2009-03-19 15:26 <DIR> --d----- C:\QUARANTINE
2009-03-19 14:59 <DIR> --dshr-- C:\cmdcons
2009-03-19 14:59 <DIR> --d----- c:\windows\setup.pss
2009-03-19 14:59 <DIR> --d----- c:\windows\setupupd
2009-03-18 09:43 96,256 a------- c:\windows\system32\ci.dll
2009-03-16 15:35 <DIR> --d----- C:\!KillBox
2009-03-16 13:25 200 a------- c:\windows\WININIT.INI
2009-03-16 07:57 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Applications
2009-03-03 15:05 57 a------- c:\windows\TaxACT08.ini
2009-03-03 15:05 <DIR> --d----- c:\program files\2nd Story Software
2009-02-28 11:09 47 a------- c:\windows\Taxact07.ini
2009-02-26 13:17 <DIR> --d----- c:\program files\common files\xing shared
==================== Find3M ====================
2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 04:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-01-16 22:35 3,594,752 -------- c:\windows\system32\dllcache\mshtml.dll
2009-01-15 07:55 410,984 a------- c:\windows\system32\deploytk.dll
2008-10-02 15:52 60 a------- c:\docume~1\courtney\applic~1\wklnhst.dat
============= FINISH: 21:22:45.96 ===============
Hi
Empty your junk folder in Thunderbird.
Delete all suspicious looking messages in following mail box:
C:\Documents and Settings\Courtney\Application Data\Thunderbird\Profiles\wa7lj1kd.default\Mail\pop.earthlink-8.net\Inbox
Open notepad and copy/paste the text in the quotebox below into it:
Driver::
kbpexzak
File::
c:\windows\system32\ci.dll
c:\windows\system32\drivers\kbpexzak.sys
c:\windows\system32\drivers\mqzjtnsy.sys
C:\CRM\Downloads\InstallAVg_77019105.exe
C:\QUARANTINE\Av-test.txt.Vir
C:\QUARANTINE\Av-test.txt.Vir.0
Folder::
c:\documents and settings\CTD\Application Data\LimeWire
c:\documents and settings\CTD\Application Data\uTorrent
C:\Program Files\uTorrent
Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{60C01892-ADA7-487E-8518-5A9A7DEFA320}]
Save this as
CFScript
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
Refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log & a fresh dds log. How's the system running?
Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.
crmorgan
2009-03-23, 23:57
Thank you for the clear instructions and patient responses. I really appreciate it. My system appears to have been restored to normal. The issues I had been having: SpyBotSD (re-installed and functioning), Google search engine (not diverting to un-wanted sites), Thunderbird mail program (fine) and internet connection (working perfectly). Please let me know if you can see any other problems and do I need to keep "Restore Console", ComboFix, DDS etc. installed on my computer?
ComboFix 09-03-19.02 - Courtney 2009-03-23 10:26:42.3 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1402 [GMT -7:00]
Running from: c:\documents and settings\Courtney\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Courtney\Desktop\CFScript.txt
* Created a new restore point
* Resident AV is active
FILE ::
c:\crm\Downloads\InstallAVg_77019105.exe
c:\quarantine\Av-test.txt.Vir
c:\quarantine\Av-test.txt.Vir.0
c:\windows\system32\ci.dll
c:\windows\system32\drivers\kbpexzak.sys
c:\windows\system32\drivers\mqzjtnsy.sys
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\crm\Downloads\InstallAVg_77019105.exe
c:\windows\system32\ci.dll
c:\windows\system32\drivers\kbpexzak.sys
c:\windows\system32\drivers\mqzjtnsy.sys
E:\Autorun.inf
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\Legacy_KBPEXZAK
-------\Service_kbpexzak
((((((((((((((((((((((((( Files Created from 2009-02-23 to 2009-03-23 )))))))))))))))))))))))))))))))
.
2009-03-22 11:27 . 2009-03-22 11:28 <DIR> d-------- c:\program files\Common Files\Adobe
2009-03-21 10:52 . 2009-03-21 11:30 <DIR> d-------- C:\CombbFxx
2009-03-19 15:26 . 2009-03-23 10:29 <DIR> d-------- C:\QUARANTINE
2009-03-16 15:35 . 2009-03-16 15:35 <DIR> d-------- C:\!KillBox
2009-03-16 13:25 . 2009-03-16 13:25 200 --a------ c:\windows\WININIT.INI
2009-03-16 07:57 . 2009-03-16 07:57 <DIR> d-------- c:\documents and settings\All Users\Application Data\Applications
2009-03-16 07:39 . 2009-03-16 11:49 <DIR> d-------- c:\program files\Windows Live Safety Center
2009-03-15 13:44 . 2009-03-15 13:44 <DIR> d-------- c:\program files\ERUNT
2009-03-03 15:05 . 2009-03-03 15:05 <DIR> d-------- c:\program files\2nd Story Software
2009-03-03 15:05 . 2009-03-03 15:05 57 --a------ c:\windows\TaxACT08.ini
2009-02-28 11:09 . 2009-02-28 11:09 47 --a------ c:\windows\Taxact07.ini
2009-02-26 13:17 . 2009-02-26 13:17 <DIR> d-------- c:\program files\Common Files\xing shared
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-19 21:37 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-03-19 20:35 --------- d-----w c:\program files\Java
2009-03-19 20:14 --------- d-----w c:\program files\Mozilla Thunderbird
2009-03-16 20:24 --------- d-----w c:\program files\Common Files\Roxio Shared
2009-03-16 17:16 --------- d-----w c:\program files\Google
2009-03-16 17:08 --------- d-----w c:\program files\GetRight
2009-02-26 20:17 --------- d-----w c:\program files\Common Files\Real
2009-02-06 18:30 --------- d-----w c:\documents and settings\All Users\Application Data\Dell
2008-10-02 22:52 60 ----a-w c:\documents and settings\Courtney\Application Data\wklnhst.dat
.
((((((((((((((((((((((((((((( SnapShot@2009-03-21_11.01.01.25 )))))))))))))))))))))))))))))))))))))))))
.
+ 2005-10-21 03:02:28 163,328 ----a-w c:\windows\ERDNT\subs\ERDNT.EXE
+ 2009-03-23 17:29:26 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_650.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-07-16 142104]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-07-16 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-07-16 138008]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2007-09-17 124200]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"Lexmark 1200 Series"="c:\program files\Lexmark 1200 Series\lxczbmgr.exe" [2006-07-12 57344]
"Propel Accelerator"="c:\program files\Propel Accelerator\trayctl.exe" [2008-07-16 69632]
"McAfeeUpdaterUI"="c:\program files\Network Associates\Common Framework\UpdaterUI.exe" [2003-02-25 139347]
"ShStatEXE"="c:\program files\Network Associates\VirusScan\SHSTAT.EXE" [2003-03-06 90182]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"MaxMenuMgr"="c:\program files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" [2008-10-28 181544]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-02-26 198160]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-15 136600]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"RTHDCPL"="RTHDCPL.EXE" [2007-07-16 c:\windows\RTHDCPL.EXE]
c:\documents and settings\Courtney\Start Menu\Programs\Startup\
VZAccess Manager.lnk - c:\program files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe [2008-10-01 1738032]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-09-22 50688]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-09-22 11:42 10536 c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\Seagate\SeagateManager\Sync\FreeAgentService.exe [2008-10-28 156968]
S2 0007511223519928mcinstcleanup;McAfee Application Installer Cleanup (0007511223519928);c:\docume~1\Courtney\LOCALS~1\Temp\000751~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\Courtney\LOCALS~1\Temp\000751~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service [?]
--- Other Services/Drivers In Memory ---
*NewlyCreated* - KBPEXZAK
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{b0bfaba3-8fca-11dd-99a4-00219b08495b}]
\Shell\AutoRun\command - F:\LaunchU3.exe -a
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: Refresh Pa&ge with Full Quality - c:\program files\Propel Accelerator\pac-page.html
IE: Refresh Pi&cture with Full Quality - c:\program files\Propel Accelerator\pac-image.html
LSP: c:\program files\Propel Accelerator\prplsf.dll
FF - ProfilePath - c:\documents and settings\Courtney\Application Data\Mozilla\Firefox\Profiles\l0g4iauw.default\
FF - component: c:\program files\Real\RealPlayer\browserrecord\components\nprpbrowserrecordplugin.dll
.
**************************************************************************
catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-23 10:29:48
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'winlogon.exe'(548)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
- - - - - - - > 'lsass.exe'(604)
c:\program files\Propel Accelerator\prplsf.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Network Associates\Common Framework\FrameworkService.exe
c:\program files\Network Associates\VirusScan\Mcshield.exe
c:\program files\Network Associates\VirusScan\VsTskMgr.exe
c:\progra~1\NETWOR~1\COMMON~1\naPrdMgr.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\program files\Seagate\SeagateManager\Sync\MaxSync.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Lexmark 1200 Series\lxczbmon.exe
c:\program files\Propel Accelerator\PropelAC.exe
c:\program files\Dell Support Center\gs_agent\dsc.exe
.
**************************************************************************
.
Completion time: 2009-03-23 10:32:12 - machine was rebooted
ComboFix-quarantined-files.txt 2009-03-23 17:32:09
ComboFix2.txt 2009-03-21 18:01:34
Pre-Run: 295,683,600,384 bytes free
Post-Run: 295,709,192,192 bytes free
156 --- E O F --- 2009-03-11 22:46:49
DDS (Ver_09-03-16.01) - NTFSx86
Run by Courtney at 15:46:13.26 on Mon 03/23/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1391 [GMT -7:00]
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Seagate\SeagateManager\Sync\MaxSync.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe
C:\Program Files\Lexmark 1200 Series\lxczbmon.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Propel Accelerator\PropelAC.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
E:\Agent\agent.exe
E:\Mozilla Firefox\firefox.exe
C:\CRM\WINCHEN.EXE
C:\Documents and Settings\Courtney\Desktop\dds.scr
============== Pseudo HJT Report ===============
uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyServer = http=localhost:8080
uInternet Settings,ProxyOverride = <local>
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Accelerator Plugin: {656ec4b7-072b-4698-b504-2a414c1f0037} - c:\progra~1\propel~1\PRPL_I~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Lexmark 1200 Series] "c:\program files\lexmark 1200 series\lxczbmgr.exe"
mRun: [Propel Accelerator] "c:\program files\propel accelerator\trayctl.exe" /STARTUPLAUNCH
mRun: [McAfeeUpdaterUI] "c:\program files\network associates\common framework\UpdaterUI.exe"
mRun: [ShStatEXE] "c:\program files\network associates\virusscan\SHSTAT.EXE" /STANDALONE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\courtney\startm~1\programs\startup\vzacce~1.lnk - c:\program files\verizon wireless\vzaccess manager\VZAccess Manager.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Refresh Pa&ge with Full Quality - c:\program files\propel accelerator\pac-page.html
IE: Refresh Pi&cture with Full Quality - c:\program files\propel accelerator\pac-image.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: c:\program files\propel accelerator\prplsf.dll
DPF: {41564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/A/9/0A9F8B32-9F8C-4D74-A130-E4CAB36EB01F/wmvadvd.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
TCP: {73674A58-D3DC-4B73-8B73-E0B6D3758B82} = 66.174.92.14 69.78.96.14
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
================= FIREFOX ===================
FF - ProfilePath - c:\docume~1\courtney\applic~1\mozilla\firefox\profiles\l0g4iauw.default\
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
============= SERVICES / DRIVERS ===============
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2008-10-28 156968]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\network associates\common framework\FrameworkService.exe [2008-10-9 106586]
R2 McShield;Network Associates McShield;c:\program files\network associates\virusscan\Mcshield.exe [2003-3-6 233595]
R2 McTaskManager;Network Associates Task Manager;c:\program files\network associates\virusscan\VsTskMgr.exe [2003-3-6 127050]
R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2003-3-6 84448]
S2 0007511223519928mcinstcleanup;McAfee Application Installer Cleanup (0007511223519928);c:\docume~1\courtney\locals~1\temp\000751~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\courtney\locals~1\temp\000751~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]
=============== Created Last 30 ================
2009-03-23 10:44 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-03-21 10:52 161,792 a------- c:\windows\SWREG.exe
2009-03-21 10:52 98,816 a------- c:\windows\sed.exe
2009-03-19 15:26 <DIR> --d----- C:\QUARANTINE
2009-03-19 14:59 <DIR> --dshr-- C:\cmdcons
2009-03-19 14:59 <DIR> --d----- c:\windows\setup.pss
2009-03-19 14:59 <DIR> --d----- c:\windows\setupupd
2009-03-16 13:25 200 a------- c:\windows\WININIT.INI
2009-03-16 07:57 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Applications
2009-03-03 15:05 57 a------- c:\windows\TaxACT08.ini
2009-03-03 15:05 <DIR> --d----- c:\program files\2nd Story Software
2009-02-28 11:09 47 a------- c:\windows\Taxact07.ini
2009-02-26 13:17 <DIR> --d----- c:\program files\common files\xing shared
==================== Find3M ====================
2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 04:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-01-16 22:35 3,594,752 -------- c:\windows\system32\dllcache\mshtml.dll
2009-01-15 07:55 410,984 a------- c:\windows\system32\deploytk.dll
2008-10-02 15:52 60 a------- c:\docume~1\courtney\applic~1\wklnhst.dat
============= FINISH: 15:46:32.73 ===============
Hi
Keeping recovery console is recommended. Following instructions help with dds and combofix removals :)
Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.
THESE STEPS ARE VERY IMPORTANT
Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.
3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis
Now lets uninstall ComboFix:
Click START then RUN
Now type Combofix /u in the runbox and click OK
Delete dds.scr file on your desktop. You may delete related logs too.
Next we remove all used tools.
Please download OTMoveIt3 (http://download.bleepingcomputer.com/oldtimer/OTMoveIt3.exe) and save it to desktop.
Double-click OTMoveIt3.exe.
Click the CleanUp! button.
Select Yes when the
Begin cleanup Process?
prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet, please allow it to do so.
UPDATING WINDOWS AND INTERNET EXPLORER
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.
If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.
Make your Internet Explorer more secure
This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.
hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this (http://www.bleepingcomputer.com/forums/tutorial60.html) webpage out.
If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free (http://www.tallemu.com/free-firewall-protection-software.html) or Comodo Firewall Pro (http://www.personalfirewall.comodo.com/download_firewall.html#fw3.0) (If you choose Comodo: Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and install firewall ONLY!).
Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Once again, please post and tell me how things are going with your system... problems etc.
Have a great day,
Blade :cool:
crmorgan
2009-03-24, 20:01
Thank you Blade. I am so grateful to have my computer back and I promise to diligently update my security programs. Once again I must acknowledge your clear instructions and patience with a relative novice. You went way beyond mere friendliness to great humanitarianism. These computer viruses hurt people in many ways. Cheers. Courtney
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)
Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.
If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.