PDA

View Full Version : Spybot locked....help!!!



dolfan
2009-03-18, 15:12
My spybot will not work anymore. It worked fine for a month or so. I click to run it and the hour glass pops up and quickly goes away. I noticed the small spybot icon-bottom right on task bar has a little padlock on it. What does this mean and how do I unlock it so I can run Spybot. Any ideas? Thanks.

drragostea
2009-03-18, 22:30
The icon with a padlock in the taskbar is not a "lock", it is Spybot's TeaTimer (Resident Shield).

Rename Spybot's desktop icon. If that doesn't work read this thread:
http://forums.spybot.info/showpost.php?p=294582&postcount=3
-

usernam
2009-03-19, 02:52
I have the same problem!
Many thanks for your advice.
Tried them both, but to no avail..... :sad:
Couldn't even find a file with an .scr extention.
Any other ideas or options would be GREATLY appreciated! :eek:
Many thanks in advance!

Matt
2009-03-19, 10:18
Hi usernam,


Couldn't even find a file with an .scr extention.
Hhm... that's strange...
Which files can you see if you follow the instruction in the link drragostea gave you?

Do you have Sings of Malware (http://www.virusvault.us/signs1.html) ?

dolfan
2009-03-19, 18:44
Yep, that's what I got Malware. If I follow the directions with the .scr file, will it work and get rid of it? Thanks.

drragostea
2009-03-20, 03:49
Yes. The .scr (works like a .exe) is a hidden protected system file.

dolfan
2009-03-23, 18:26
Thanks for the .scr file. It got rid of the malware. My desktop spybot icon still will not run though. I tried changing it's name also. Any way to get this to start working again? If not, I will continue to use the .scr file. Thanks so much!!!!

Matt
2009-03-23, 19:28
Hi dolfan,


My desktop spybot icon still will not run though.
An explanation could be: there is still Malware on your computer :sad:

Which Anti-Malware tools did you run beside Spybot ? We can give you some suggestions if you need them. :)

Furthermore, you should run Spybot in safe mode too.

Moreover, we can give you a link to the Malware Removal Forum.

hvratski
2009-03-25, 07:05
I, too, cannot actually launch the main S&D console. I can only right-click on the system tray icon and when I click on "Run S&D" I just get the hour glass icon. I've tried removing the malware that I have (trojan:winnt/alureon.c, virtool:win32/obfuscator.dq, and trojan downloader zlob) using SmitFraudFix and Windows Live Care. I've tried using AVG 8.5 but that didn't do much and Trend Micro House call was taking ages. SmitFraud resolved the DNS hack that I encountered and apparently Windows Live Care removed trojan:winnt/alureon.c and quarantined virtool.

Please help!

Matt
2009-03-25, 10:07
Hi hvratski,

:welcome: to Safer Networking Forums. :)

If you can't get rid of theese Malware, I've the following recommendation for you:

I would like you to read the thread "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288) from tashi. After that, open your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) including an HijackThis log file. Someone will help you there. :)