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View Full Version : SpybotSD error - Out of System Resources


ThanksForYourHelp
2009-03-20, 20:35
Symptoms -
SpybotSD.exe is blocked, can run the .scr version.
Search detects Win32.TDSS.rtk, then a few seconds later, gives "Out of system resources" errors. Then SpybotSD usually performs an illegal operation and dies.
HJTInstall.exe is blocked. Had to download and run HiJackThis.exe.
Every few minutes, the window I am using looses focus.


Sound familiar?
Any ideas?

Any help you can provide is greatly appreciated!!!!

-----------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:54:18 PM, on 3/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
E:\Program Files\SnapStream Media\Beyond TV\BTVAgent2.exe
C:\Program Files\PGP Corporation\PGP for Windows XP\PGPtray.exe
C:\Program Files\Symmetricom\SymmTime\GeTTime.exe
C:\Program Files\WallpaperToy\Wallpapertoy.Exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Brother\Brmfcmon\BrMfimon.exe
C:\PROGRA~1\APC\POWERC~1\agent\pbeagent.exe
C:\PROGRA~1\APC\POWERC~1\server\PBESER~1.EXE
C:\WINDOWS\system32\confluent_elmd.exe
E:\Program Files\SnapStream Media\Beyond TV\BTVSettingsService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\PGPserv.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe
C:\WINDOWS\System32\mqsvc.exe
C:\WINDOWS\System32\mqtgsvc.exe
E:\Program Files\SnapStream Media\Beyond TV\BTVTaskManagerService.exe
E:\Program Files\SnapStream Media\Beyond TV\BTVNetworkService.exe
E:\Program Files\SnapStream Media\Beyond TV\BTVSchedulerService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Don\Desktop\HiJackThis.exe
C:\Program Files\Internet Explorer\Iexplore.exe
E:\Program Files\SnapStream Media\Beyond TV\BTVRecordingEngine.exe
E:\Program Files\SnapStream Media\Beyond TV\BTVRecordingEngine.exe
E:\Program Files\SnapStream Media\Beyond TV\BTVRecordingEngine.exe
E:\Program Files\SnapStream Media\Beyond TV\BTVRecordingEngine.exe
E:\Program Files\SnapStream Media\Beyond TV\BTVRecordingEngine.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = dynhost.inetcam.com;register.inetcam.com;
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\twext.exe,
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~3\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {BEE9A78B-2876-4BBD-AD7C-20A745C60862} - C:\WINDOWS\system32\appmg.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [WD Drive Manager] C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Pinnacle WebUpdater] "C:\Program Files\Pinnacle\Shared Files\Programs\WebUpdater\WebUpdater.exe" -s -f=UpdatePMC45.xml -url=http://cdn.pinnaclesys.com/SupportFiles
O4 - HKCU\..\Run: [BlueIris] C:\Program Files\Blue Iris\BlueIris.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Beyond TV.lnk = E:\Program Files\SnapStream Media\Beyond TV\BTVAgent2.exe
O4 - Global Startup: PGPtray.lnk = ?
O4 - Global Startup: SymmTime.lnk = C:\Program Files\Symmetricom\SymmTime\GeTTime.exe
O4 - Global Startup: Wallpaper Changer.lnk = C:\Program Files\WallpaperToy\Wallpapertoy.Exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Open Client to monitor &1 - C:\WINDOWS\web\AOpenClient.htm
O8 - Extra context menu item: Open Client to monitor &2 - C:\WINDOWS\web\AOpenClient.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - E:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - E:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~3\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~3\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe
O23 - Service: APC PBE Agent (APCPBEAgent) - APC - C:\PROGRA~1\APC\POWERC~1\agent\pbeagent.exe
O23 - Service: APC PBE Server (APCPBEServer) - APC - C:\PROGRA~1\APC\POWERC~1\server\PBESER~1.EXE
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Confluent License Manager (ConfluentLM) - Unknown owner - C:\WINDOWS\system32\confluent_elmd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PGPserv - PGP Corporation - C:\WINDOWS\system32\PGPserv.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: WD Drive Manager Service (WDBtnMgrSvc.exe) - WDC - C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe

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End of file - 9774 bytes
pskelley
2009-03-22, 12:16
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Pinned (sticky) to the top of this forum, and posted above are the directions, make sure you have read and followed them.

I am concerned about this trojan:
C:\WINDOWS\system32\appmg.dll
http://www.systemlookup.com/CLSID/56481.html
http://www.google.com/search?hl=en&q=appmg.dll&btnG=Search

This junk is also on the computer and there is likely more that is hidden:
C:\WINDOWS\system32\twext.exe
http://www.google.com/search?hl=en&q=twext.exe%2C&btnG=Search

To err on the side of caution, I believe you need to read this information:
A Backdoor is a software program that gives an attacker unauthorized access to a machine and the means for remotely controlling the machine without the user's knowledge. A Backdoor compromises system integrity by making changes to the system that allow it to by used by the attacker for malicious purposes unknown to the user.

One or more of the identified infections is a backdoor trojan.
This allows hackers to remotely control your computer, steal critical system information and Download and Execute files
I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.
Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall
http://www.dslreports.com/faq/10063

Let us know what you have decided to do in your next post.

Thanks
ThanksForYourHelp
2009-03-23, 00:09
I will take the safest option, format and re-install everything.

I have 4 HDs, 2 with programs installed on them, 2 for video storage. Should they all be reformatted? Can these malwares hide inside benign-appearing files such as docs, mp3, jpg, etc?

And, are you aware of a checklist when performing a format and re-install? To get Windows back to its former apperance, I imagine there are settings I should record prior to formatting. Or, is there a single report that can list all customizable settings?


Wouldn't know what to do without ya,
ThanksForYourHelp
pskelley
2009-03-23, 00:16
You question about multiple drives is beyond my knowledge, I can only suggest you scan them to see if they are infected, pershps this information will answer your questions. If not, I suggest you google for answers to your questions.

http://spyware-free.us/tutorials/reformat/
http://www.cyberwalker.net/faqs/how-tos/reinstall-faq.html
http://helpdesk.its.uiowa.edu/windows/instructions/reformat.htm