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Search engine redirection

S

slocsin

New member
Hi,

I hope you can help me. I have the search engine redirection thingy...

Thanks
Susan

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:09:25 AM, on 3/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\WISPTIS.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Microsoft Firewall Client 2004\FwcAgent.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\WINDOWS\System32\tabbtnu.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\Toshiba\CrossMenu\CrossMenu.exe
C:\Program Files\Toshiba\TapButton\TapButt.exe
C:\Program Files\TOSHIBA\Acceleration Utilities\TAcelMgr\TAcelMgr.exe
C:\Program Files\TOSHIBA\Acceleration Utilities\Shaker\TSkrMain.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Rotation Utility\TRot.exe
C:\Program Files\Toshiba\TAudEffect\TAudEff.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\TOSHIBA\TME3\TMETEMNU.EXE
C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://msw/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = itgproxy.redmond.corp.microsoft.com:80
O1 - Hosts: 128.95.198.85 uwcps_rainiers.uwcps.pubserv.washington.edu
O1 - Hosts: 128.95.198.87 uwcps_libr_ps.uwcps.pubserv.washington.edu
O1 - Hosts: 128.95.198.88 uwcps-art-sci.uwcps.pubserv.washington.edu
O1 - Hosts: 128.95.198.86 uwcps-dept-ps.uwcps.pubserv.washington.edu
O1 - Hosts: 128.95.198.85 uwcps_rainiers
O1 - Hosts: 128.95.198.87 uwcps_libr_ps
O1 - Hosts: 128.95.198.88 uwcps-art-sci
O1 - Hosts: 128.95.198.86 uwcps-dept-ps
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [TabletWizard] C:\WINDOWS\help\SplshWrp.exe
O4 - HKLM\..\Run: [TabletTip] "C:\Program Files\Common Files\microsoft shared\ink\tabtip.exe" /resume
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [CrossMenu] C:\Program Files\Toshiba\CrossMenu\CrossMenu.exe
O4 - HKLM\..\Run: [TapButt] C:\Program Files\Toshiba\TapButton\TapButt.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TAcelMgr] C:\Program Files\TOSHIBA\Acceleration Utilities\TAcelMgr\TAcelMgr.exe
O4 - HKLM\..\Run: [TSkrMain] C:\Program Files\TOSHIBA\Acceleration Utilities\Shaker\TSkrMain.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TosRotation] "C:\Program Files\TOSHIBA\TOSHIBA Rotation Utility\TRot.exe"
O4 - HKLM\..\Run: [TAudEffect] C:\Program Files\Toshiba\TAudEffect\TAudEff.exe /run
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Snippet] "C:\Program Files\Microsoft Experience Pack\Snipping Tool\SnippingTool.exe" /i
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKUS\S-1-5-19\..\Run: [TabletWizard] %windir%\help\wizard.hta (User '?')
O4 - HKUS\S-1-5-20\..\Run: [TabletWizard] %windir%\help\wizard.hta (User '?')
O4 - HKUS\S-1-5-21-3152203350-2061883428-537077709-1020\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - S-1-5-21-3152203350-2061883428-537077709-1020 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User '?')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O14 - IERESET.INF: START_PAGE_URL=http://msw
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} - https://components.viewpoint.com/MT.../prius/key_features/int360.html?noreloadredir
O16 - DPF: {0BCADE60-1E93-11D8-ABDA-0004759647B3} (FastBid1 Class) - http://www.bxwa.com/fastbid/fastbidx1.cab
O16 - DPF: {32322460-3E7D-11D7-ABD8-0001029A9BA6} (FastBid2 Class) - http://www.bxwa.com/fastbid/fastbidx2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1129246586905
O16 - DPF: {8C63DABA-CBA8-4B5D-A0F7-AE00F2920929} (Bridge Installer) - http://cdn2.zone.msn.com/Bingame/BRDG/dataFiles/heartbeat.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://chill.comcast.net/Gameshell/GameHost/1.0/OberonGameHost.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/popcaploader_v10.cab
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = redmond.corp.microsoft.com
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pharos Systems ComTaskMaster - Pharos Systems International - C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: IT Connection Manager (SRUserService) - Unknown owner - C:\Program Files\IT Connection Manager\SRUserService.exe (file missing)
O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe

--
End of file - 12126 bytes
 
Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.
Click to expand...
Hi slocsin and welcome to Safer Networking :)

I'm Dakeyras and I am going to try to assist you with your problem. Please take note of the below:
  • I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine!.
  • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
Next:

Lets carry out a more in-depth scan of your computer first before any proactive measures OK as follows:

  • Please download Random's System Information Tool by random/random from here and save it to your desktop.
Please make sure that RSIT.exe is on the your Desktop before running the application.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open:
    • log.txt will be opened maximized.
    • info.txt will be opened minimized.
  • Please post the contents of both log.txt and info.txt.

When completed the above, please post back the following:

  • Any problems encountered and or further symptoms?
  • Both RSIT logs. <-- Post them individually please.
 
unable to run RSIT

Hi,

I downloaded rsit.exe to my desktop. After starting the application, I accept the disclaimer. I then receive the following error message "Line -1: Error: Variable used without being declared." and then the application quits.

I hope you can help me...

Thanks,
Susan
 
Hi :)

Hi,

I downloaded rsit.exe to my desktop. After starting the application, I accept the disclaimer. I then receive the following error message "Line -1: Error: Variable used without being declared." and then the application quits.

I hope you can help me...oh, the message box title was "Autolt Error"

Thanks,
Susan
Click to expand...
Not a problem and you took the correct course of action with informing myself :bigthumb: Please carry out the following:

DDS:

Please download to your desktop DDS from one of the links below:

Link1
Link2
Link3
  • Double click the tool to run it.
  • A black Screen will open, just read the contents and do nothing.
  • When the tool finish it will open 2 reports.
  • Copy/paste both reports back here and remove DDS from your desktop.

Note: Two logfiles will be generated with Notepad: DDS.txt and Attach.txt

When completed the above, please post back the following:

  • Any problems encountered and or further symptoms?
  • Both DDS logs. <-- Post them individually please.
 
Last edited:
attach.txt

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-03-16.01)


==== Disk Partitions =========================


==== Disabled Device Manager Items =============

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================


==== End Of File ===========================
 
dds.txt

DDS (Ver_09-03-16.01) - NTFSx86
Run by Susan at 20:23:33.31 on Thu 03/26/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_12

============== Running Processes ===============


============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://msw/
uInternet Settings,ProxyServer = itgproxy.redmond.corp.microsoft.com:80
uInternet Settings,ProxyOverride = <local>
uSearchAssistant = hxxp://www.google.com
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
mRun: [TabletWizard] c:\windows\help\SplshWrp.exe
mRun: [TabletTip] "c:\program files\common files\microsoft shared\ink\tabtip.exe" /resume
mRun: [CMDTOOL AUTORUN]
mRun: [Realtime Monitor] c:\progra~1\ca\etrust~1\realmon.exe -s
mRun: [<NO NAME>]
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [SoundMAXPnP] c:\program files\analog devices\soundmax\SMax4PNP.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [00THotkey] c:\windows\system32\00THotkey.exe
mRun: [CrossMenu] c:\program files\toshiba\crossmenu\CrossMenu.exe
mRun: [TapButt] c:\program files\toshiba\tapbutton\TapButt.exe
mRun: [000StTHK] 000StTHK.exe
mRun: [TPSMain] TPSMain.exe
mRun: [TAcelMgr] c:\program files\toshiba\acceleration utilities\tacelmgr\TAcelMgr.exe
mRun: [TSkrMain] c:\program files\toshiba\acceleration utilities\shaker\TSkrMain.exe
mRun: [TFNF5] TFNF5.exe
mRun: [TosRotation] "c:\program files\toshiba\toshiba rotation utility\TRot.exe"
mRun: [TAudEffect] c:\program files\toshiba\taudeffect\TAudEff.exe /run
mRun: [TMESRV.EXE] c:\program files\toshiba\tme3\TMESRV31.EXE /Logon
mRun: [TMERzCtl.EXE] c:\program files\toshiba\tme3\TMERzCtl.EXE /Service
mRun: [TouchED] c:\program files\toshiba\touched\TouchED.Exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [Snippet] "c:\program files\microsoft experience pack\snipping tool\SnippingTool.exe" /i
mRun: [CMDTOOL]
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\adobe acrobat 7.0\distillr\Acrotray.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
StartupFolder: c:\docume~1\susan\startm~1\programs\startup\onenot~2.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
IE: Convert link target to Adobe PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
LSP: c:\program files\microsoft firewall client 2004\FwcWsp.dll
DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} - hxxps://components.viewpoint.com/MTSInstallers/MetaStream3.cab?url=http://www.viewpoint.com/cgi-bin/installer.v4/vet_install_premium.pl?1&4&04.00.09.13&premium&unknown&http://www.toyota.com/vehicles/2007/prius/key_features/int360.html?noreloadredir
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {0BCADE60-1E93-11D8-ABDA-0004759647B3} - hxxp://www.bxwa.com/fastbid/fastbidx1.cab
DPF: {0DB074F0-617E-4EE9-912C-2965CF2AA5A4} - hxxp://download.microsoft.com/download/7/0/7/707a44ad-52ad-49af-b7ef-e21b6b0656e4/VirtualEarth3D.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/LegitCheckControl.cab
DPF: {32322460-3E7D-11D7-ABD8-0001029A9BA6} - hxxp://www.bxwa.com/fastbid/fastbidx2.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1129246586905
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {8C63DABA-CBA8-4B5D-A0F7-AE00F2920929} - hxxp://cdn2.zone.msn.com/Bingame/BRDG/dataFiles/heartbeat.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0014-0002-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} - hxxp://chill.comcast.net/Gameshell/GameHost/1.0/OberonGameHost.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/popcaploader_v10.cab
Notify: loginkey - c:\program files\common files\microsoft shared\ink\loginkey.dll
Notify: TabBtnWL - TabBtnWL.dll
Notify: tpgwlnotify - tpgwlnot.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath -

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-03-23 04:09 <DIR> --d----- c:\program files\Trend Micro

==================== Find3M ====================

2008-08-24 00:21 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082420080825\index.dat

============= FINISH: 20:24:31.32 ===============
 
Hi :)

I received 'not enough main memory to run sort' while running the application
Click to expand...
OK not to worry lets see what we can do to remedy the situation as follows:

A question for your good self. Is this Computer part of a network and or a business machine? Or just used for personal use only?

Only reason asking is it appears the software firewall in use is: Microsoft Firewall Client 2004

Next:

Please download to your Desktop FixPolicies.exe, a self-extracting ZIP archive from here

  • Double-click FixPolicies.exe.
  • Click the "Install" button on the bottom toolbar of the box that will open.
  • The program will create a new Folder called FixPolicies.
  • Double-click to Open the new Folder, and then double-click the file within: Fix_Policies.cmd.
  • A black box should briefly appear and then close.
Create a System Restore Point:
  • Click on Start >> All Programs >> Accessories >> System Tools >> System Restore.
  • Check Create a restore point and click on Next.
  • Under Restore Point Description, type in SN Backup and click on Create.
  • When informed Restore point created, click on Close.
  • You now have a restore point as a backup.
Next:

Please download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.

A word of warning: Please do not run ComboFix on your own. This tool is not a toy and not for everyday use.

Link 1
Link 2
Link 3

CF_download_FF.gif


CF_download_rename.gif

--------------------------------------------------------------------

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
Right click on CA Antivirus icon near the clock (a shield).
Click on CA Anti-Virus > Snooze Anti-Virus Protection.
When prompted, enter in 30 and click on Snooze.
Click to expand...
Double click on Combo-Fix.exe & follow the prompts.
When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a HijackThis log so we can continue cleaning the system.
Note: Do not forget to re-enable your Anti-Virus application after running the above scan!

When completed the above, please post back the following in the order asked for:

  • Any problems encountered and or further symptoms ?
  • Answer to my software firewall query etc.
  • ComboFix Log.
  • A new HijackThis Log.
 
Last edited:
error message from combo fix

Parasites found !!

The following files were trying to attach to ComboFix. They shall be disabled Kindly note down on paper, the name of each file. We may need it later. C;\progra~1\PHAROS~1\core\prntrack.dll

received this before the disclaimer comes up
 
firewall

this is a laptop computer and goes between my home network and University. Don't know what firewall I should be using...
 
Hi :)

Is this your own personal Laptop or does it belong to the University?

I would like to view a list of currently installed software applications on the PC. How to provide as follows:

Run HJT and click on Open the Misc Tools section.
  • Click Open Uninstall Manager...
  • Click Save list... and save it to your Desktop.
  • Copy and paste the file uninstall_list.txt into your next reply.
 
slocsin said:
Parasites found !!

The following files were trying to attach to ComboFix. They shall be disabled Kindly note down on paper, the name of each file. We may need it later. C;\progra~1\PHAROS~1\core\prntrack.dll

received this before the disclaimer comes up
Click to expand...

also received...
Query - Recovery Console
ComboFix has detected that this machine does not have the "WINDOWS RECOVERY CONSOLE" It would be in your BEST INTEREST to have it installed. Would you like to do so now?
*Note* -This requires an active internet connection.

I selected yes
 
ComboFix log

ComboFix 09-03-26.03 - Susan 2009-03-27 15:20:47.1 - NTFSx86
Running from: c:\documents and settings\Susan\Desktop\Cbfix.exe
.
The following files were disabled during the run:
c:\progra~1\PHAROS~1\Core\PRNTRACK.DLL


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Autorun.inf
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
C:\setup.exe

----- BITS: Possible infected sites -----

hxxp://sunmicro.ht.rd.llnw.net
.
((((((((((((((((((((((((( Files Created from 2009-02-27 to 2009-03-27 )))))))))))))))))))))))))))))))
.

2009-03-24 22:22 . 2009-03-24 22:22 <DIR> d-------- C:\rsit
2009-03-23 04:09 . 2009-03-23 04:09 <DIR> d-------- c:\program files\Trend Micro
2009-03-23 03:52 . 2009-03-23 03:52 <DIR> d-------- c:\program files\ERUNT

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-22 18:24 --------- d-----w c:\program files\Google
2009-03-22 18:17 --------- d-----w c:\program files\Common Files\Adobe
2009-03-19 07:31 410,984 ----a-w c:\windows\system32\deploytk.dll
2009-03-19 07:10 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2009-02-09 11:13 1,846,784 ----a-w c:\windows\system32\win32k.sys
2009-01-27 08:55 --------- d-----w c:\program files\QuickTime
2009-01-27 08:54 --------- d-----w c:\documents and settings\All Users\Application Data\Apple Computer
2008-08-24 07:21 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008082420080825\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"NVIEW"="nview.dll" [2004-04-15 c:\windows\system32\nview.dll]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TabletWizard"="c:\windows\help\SplshWrp.exe" [2008-04-13 16384]
"TabletTip"="c:\program files\Common Files\microsoft shared\ink\tabtip.exe" [2008-04-13 271872]
"Realtime Monitor"="c:\progra~1\CA\ETRUST~1\realmon.exe" [2004-04-06 504080]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2004-04-15 4866048]
"SoundMAXPnP"="c:\program files\Analog Devices\SoundMAX\SMax4PNP.exe" [2004-04-01 1368064]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2003-07-17 159744]
"00THotkey"="c:\windows\system32\00THotkey.exe" [2004-08-10 17:21 258048]
"CrossMenu"="c:\program files\Toshiba\CrossMenu\CrossMenu.exe" [2004-02-27 798720]
"TapButt"="c:\program files\Toshiba\TapButton\TapButt.exe" [2003-10-31 176128]
"TAcelMgr"="c:\program files\TOSHIBA\Acceleration Utilities\TAcelMgr\TAcelMgr.exe" [2003-11-04 90112]
"TSkrMain"="c:\program files\TOSHIBA\Acceleration Utilities\Shaker\TSkrMain.exe" [2004-06-30 49152]
"TosRotation"="c:\program files\TOSHIBA\TOSHIBA Rotation Utility\TRot.exe" [2004-01-29 266240]
"TAudEffect"="c:\program files\Toshiba\TAudEffect\TAudEff.exe" [2004-03-08 270400]
"TMESRV.EXE"="c:\program files\TOSHIBA\TME3\TMESRV31.EXE" [2004-03-25 126976]
"TMERzCtl.EXE"="c:\program files\TOSHIBA\TME3\TMERzCtl.EXE" [2004-05-26 77824]
"TouchED"="c:\program files\TOSHIBA\TouchED\TouchED.Exe" [2003-01-21 126976]
"Synchronization Manager"="c:\windows\system32\mobsync.exe" [2008-04-13 143360]
"Acrobat Assistant 7.0"="c:\program files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe" [2008-04-23 483328]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-19 148888]
"nwiz"="nwiz.exe" [2004-04-15 c:\windows\system32\nwiz.exe]
"000StTHK"="000StTHK.exe" [2001-06-23 20:28 24576 c:\windows\system32\000StTHK.exe]
"TPSMain"="TPSMain.exe" [2004-06-01 c:\windows\system32\TPSMain.exe]
"TFNF5"="TFNF5.exe" [2003-10-15 c:\windows\system32\TFNF5.exe]
"NDSTray.exe"="NDSTray.exe" [BU]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

c:\documents and settings\Susan\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2007-12-07 101440]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\loginkey]
2008-04-13 17:11 47104 c:\program files\Common Files\Microsoft Shared\Ink\loginkey.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\TabBtnWL]
2002-08-29 03:41 11776 c:\windows\system32\tabbtnwl.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tpgwlnotify]
2008-04-13 17:12 32256 c:\windows\system32\tpgwlnot.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"= c:\windows\system32\..\wnlnbh.stf

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CA\\eTrust Antivirus\\Realmon.exe"=
"c:\\WINDOWS\\system32\\usmt\\migwiz.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Google\\Google SketchUp 6\\SketchUp.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\PharosSystems\\Core\\CTskMstr.exe"=
"c:\\WINDOWS\\system32\\java.exe"=
"c:\\Program Files\\eclipse\\eclipse.exe"=
"c:\\Program Files\\Java\\jre1.6.0_02\\bin\\java.exe"=
"c:\\Program Files\\Java\\jre1.6.0_02\\bin\\javaw.exe"=

R2 SRUserService;IT Connection Manager; [x]
S1 TMEI3E;TMEI3E;c:\windows\system32\Drivers\TMEI3E.SYS [2004-06-16 5888]
S2 FwcAgent;Firewall Client Agent;c:\program files\Microsoft Firewall Client 2004\FwcAgent.exe [2005-02-10 124176]
S2 Tmesrv;Tmesrv3;c:\program files\TOSHIBA\TME3\Tmesrv31.exe [2004-03-25 126976]
S3 TBtnKey;TOSHIBA Tablet PC Buttons Type N HID Driver;c:\windows\system32\DRIVERS\TBtnKey.sys [2002-09-12 8832]
S3 TEchoCan;Toshiba Audio Effect;c:\windows\system32\DRIVERS\TEchoCan.sys [2004-02-04 30720]
S3 TMicAry;Toshiba Audio Effect with MicArray;c:\windows\system32\DRIVERS\TMicAry.sys [2004-02-04 138240]
S3 WacomPen;Wacom Serial Pen HID Driver;c:\windows\system32\DRIVERS\wacompen.sys [2008-04-13 14208]


--- Other Services/Drivers In Memory ---

*Deregistered* - abp480n5
*Deregistered* - Adobe LM Service
*Deregistered* - adpu160m
*Deregistered* - AFD
*Deregistered* - agpCPQ
*Deregistered* - Aha154x
*Deregistered* - aic78u2
*Deregistered* - aic78xx
*Deregistered* - ALG
*Deregistered* - AliIde
*Deregistered* - alim1541
*Deregistered* - amdagp
*Deregistered* - amsint
*Deregistered* - asc
*Deregistered* - asc3350p
*Deregistered* - asc3550
*Deregistered* - AudioSrv
*Deregistered* - audstub
*Deregistered* - Beep
*Deregistered* - Browser
*Deregistered* - cbidf
*Deregistered* - cd20xrnt
*Deregistered* - CFSvcs
*Deregistered* - CmdIde
*Deregistered* - Compbatt
*Deregistered* - Cpqarray
*Deregistered* - CryptSvc
*Deregistered* - dac2w2k
*Deregistered* - dac960nt
*Deregistered* - Dhcp
*Deregistered* - dmio
*Deregistered* - dmload
*Deregistered* - dmserver
*Deregistered* - Dnscache
*Deregistered* - dpti2o
*Deregistered* - ERSvc
*Deregistered* - EventSystem
*Deregistered* - Fips
*Deregistered* - FltMgr
*Deregistered* - Ftdisk
*Deregistered* - FwcAgent
*Deregistered* - Gpc
*Deregistered* - helpsvc
*Deregistered* - HidServ
*Deregistered* - hpn
*Deregistered* - i2omgmt
*Deregistered* - i2omp
*Deregistered* - ini910u
*Deregistered* - INO_FLPY
*Deregistered* - INO_FLTR
*Deregistered* - InoRPC
*Deregistered* - InoRT
*Deregistered* - InoTask
*Deregistered* - IntelIde
*Deregistered* - IpNat
*Deregistered* - IPSec
*Deregistered* - irda
*Deregistered* - JavaQuickStarterService
*Deregistered* - Kbdclass
*Deregistered* - KSecDD
*Deregistered* - lanmanserver
*Deregistered* - lanmanworkstation
*Deregistered* - LmHosts
*Deregistered* - mchInjDrv
*Deregistered* - mnmdd
*Deregistered* - MountMgr
*Deregistered* - mraid35x
*Deregistered* - MRxDAV
*Deregistered* - MRxSmb
*Deregistered* - Msfs
*Deregistered* - mssmbios
*Deregistered* - Mup
*Deregistered* - NDIS
*Deregistered* - NdisTapi
*Deregistered* - Ndisuio
*Deregistered* - NdisWan
*Deregistered* - NDProxy
*Deregistered* - NetBIOS
*Deregistered* - NetBT
*Deregistered* - Netdevio
*Deregistered* - Netman
*Deregistered* - Nla
*Deregistered* - Npfs
*Deregistered* - Ntfs
*Deregistered* - Null
*Deregistered* - NVSvc
*Deregistered* - PartMgr
*Deregistered* - perc2
*Deregistered* - perc2hib
*Deregistered* - Pharos Systems ComTaskMaster
*Deregistered* - PolicyAgent
*Deregistered* - PptpMiniport
*Deregistered* - ProtectedStorage
*Deregistered* - PSched
*Deregistered* - ql1080
*Deregistered* - Ql10wnt
*Deregistered* - ql12160
*Deregistered* - ql1240
*Deregistered* - ql1280
*Deregistered* - RasAcd
*Deregistered* - Rasirda
*Deregistered* - Rasl2tp
*Deregistered* - RasMan
*Deregistered* - RasPppoe
*Deregistered* - Raspti
*Deregistered* - Rdbss
*Deregistered* - RDPCDD
*Deregistered* - rdpdr
*Deregistered* - RpcSs
*Deregistered* - SamSs
*Deregistered* - Schedule
*Deregistered* - SENS
*Deregistered* - SharedAccess
*Deregistered* - ShellHWDetection
*Deregistered* - sisagp
*Deregistered* - SoundMAX Agent Service (default)
*Deregistered* - Sparrow
*Deregistered* - Spooler
*Deregistered* - sr
*Deregistered* - srservice
*Deregistered* - Srv
*Deregistered* - swenum
*Deregistered* - sym_hi
*Deregistered* - sym_u3
*Deregistered* - symc810
*Deregistered* - symc8xx
*Deregistered* - TapiSrv
*Deregistered* - TBiosDrv
*Deregistered* - Tcpip
*Deregistered* - TermDD
*Deregistered* - TermService
*Deregistered* - Themes
*Deregistered* - TMEI3E
*Deregistered* - Tmesrv
*Deregistered* - TosIde
*Deregistered* - ultra
*Deregistered* - Update
*Deregistered* - VgaSave
*Deregistered* - viaagp
*Deregistered* - ViaIde
*Deregistered* - VolSnap
*Deregistered* - W32Time
*Deregistered* - Wanarp
*Deregistered* - WebClient
*Deregistered* - winmgmt
*Deregistered* - wscsvc
*Deregistered* - wuauserv
*Deregistered* - WZCSVC

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{745158e2-2856-11dd-ae9e-00042375821c}]
\Shell\AutoRun\command - setupSNK.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{884c2550-3cd6-11da-8ce7-000e7bd33903}]
\Shell\AutoRun\command - D:\Setup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{8dd5a4c2-647b-11db-adfc-00080dc5ccce}]
\Shell\AutoRun\command - D:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{bc3bd2b0-6854-11db-adff-00080dc5ccce}]
\Shell\AutoRun\command - D:\LaunchU3.exe
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-Snippet - c:\program files\Microsoft Experience Pack\Snipping Tool\SnippingTool.exe
HKLM-Run-CMDTOOL AUTORUN - (no file)
HKLM-Run-CMDTOOL - (no file)


.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://msw/
uInternet Settings,ProxyServer = itgproxy.redmond.corp.microsoft.com:80
uInternet Settings,ProxyOverride = <local>
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
LSP: c:\program files\Microsoft Firewall Client 2004\FwcWsp.dll
FF - ProfilePath - c:\documents and settings\Susan\Application Data\Mozilla\Firefox\Profiles\hbcxmtlu.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/
FF - plugin: c:\documents and settings\Susan\Application Data\Mozilla\Firefox\Profiles\hbcxmtlu.default\extensions\OberonGameHost@OberonGames.com\platform\WINNT_x86-msvc\plugins\npOberonGameHost.dll
FF - plugin: c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\browser\nppdf32.dll
FF - plugin: c:\program files\Virtual Earth 3D\npVE3D.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-27 15:22:31
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet002\Services\mchInjDrv]
"ImagePath"="\??\c:\windows\TEMP\mc21.tmp"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-3152203350-2061883428-537077709-1020\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
@SACL=
.
Completion time: 2009-03-27 15:24:57
ComboFix-quarantined-files.txt 2009-03-27 22:24:13

Pre-Run: 19,222,863,872 bytes free
Post-Run: 19,912,790,016 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

314 --- E O F --- 2009-03-19 07:14:59
 
hickjack this log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:28:11 PM, on 3/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\WISPTIS.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Microsoft Firewall Client 2004\FwcAgent.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\WINDOWS\System32\tabbtnu.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\Toshiba\CrossMenu\CrossMenu.exe
C:\Program Files\Toshiba\TapButton\TapButt.exe
C:\Program Files\TOSHIBA\Acceleration Utilities\TAcelMgr\TAcelMgr.exe
C:\Program Files\TOSHIBA\Acceleration Utilities\Shaker\TSkrMain.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Rotation Utility\TRot.exe
C:\Program Files\Toshiba\TAudEffect\TAudEff.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\TOSHIBA\TME3\TMETEMNU.EXE
C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\CA\eTrust Antivirus\Realmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://msw/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = itgproxy.redmond.corp.microsoft.com:80
O1 - Hosts: 128.95.198.85 uwcps_rainiers.uwcps.pubserv.washington.edu
O1 - Hosts: 128.95.198.87 uwcps_libr_ps.uwcps.pubserv.washington.edu
O1 - Hosts: 128.95.198.88 uwcps-art-sci.uwcps.pubserv.washington.edu
O1 - Hosts: 128.95.198.86 uwcps-dept-ps.uwcps.pubserv.washington.edu
O1 - Hosts: 128.95.198.85 uwcps_rainiers
O1 - Hosts: 128.95.198.87 uwcps_libr_ps
O1 - Hosts: 128.95.198.88 uwcps-art-sci
O1 - Hosts: 128.95.198.86 uwcps-dept-ps
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [TabletWizard] C:\WINDOWS\help\SplshWrp.exe
O4 - HKLM\..\Run: [TabletTip] "C:\Program Files\Common Files\microsoft shared\ink\tabtip.exe" /resume
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [CrossMenu] C:\Program Files\Toshiba\CrossMenu\CrossMenu.exe
O4 - HKLM\..\Run: [TapButt] C:\Program Files\Toshiba\TapButton\TapButt.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TAcelMgr] C:\Program Files\TOSHIBA\Acceleration Utilities\TAcelMgr\TAcelMgr.exe
O4 - HKLM\..\Run: [TSkrMain] C:\Program Files\TOSHIBA\Acceleration Utilities\Shaker\TSkrMain.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TosRotation] "C:\Program Files\TOSHIBA\TOSHIBA Rotation Utility\TRot.exe"
O4 - HKLM\..\Run: [TAudEffect] C:\Program Files\Toshiba\TAudEffect\TAudEff.exe /run
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKUS\S-1-5-21-3152203350-2061883428-537077709-1020\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-3152203350-2061883428-537077709-1020\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook (User '?')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - S-1-5-21-3152203350-2061883428-537077709-1020 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User '?')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O14 - IERESET.INF: START_PAGE_URL=http://msw
O16 - DPF: {0BCADE60-1E93-11D8-ABDA-0004759647B3} (FastBid1 Class) - http://www.bxwa.com/fastbid/fastbidx1.cab
O16 - DPF: {32322460-3E7D-11D7-ABD8-0001029A9BA6} (FastBid2 Class) - http://www.bxwa.com/fastbid/fastbidx2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1129246586905
O16 - DPF: {8C63DABA-CBA8-4B5D-A0F7-AE00F2920929} (Bridge Installer) - http://cdn2.zone.msn.com/Bingame/BRDG/dataFiles/heartbeat.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://chill.comcast.net/Gameshell/GameHost/1.0/OberonGameHost.cab
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = redmond.corp.microsoft.com
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pharos Systems ComTaskMaster - Pharos Systems International - C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: IT Connection Manager (SRUserService) - Unknown owner - C:\Program Files\IT Connection Manager\SRUserService.exe (file missing)
O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe

--
End of file - 11423 bytes
 
uninstall log

This is my own personal tablet PC that I tack from home to school...





.NET Framework Enterprise Code Access Security Policy
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Adobe Common File Installer
Adobe Creative Suite 2
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Help Center 1.0
Adobe Shockwave Player 11
Adobe Stock Photos 1.0
Alps Pointing-device Driver
CA eTrust Antivirus
Critical Update for Windows Media Player 11 (KB959772)
ERUNT 1.1j
Google SketchUp 6
Google SketchUp 6
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Intel(R) PRO Network Adapters and Drivers
InterActual Player
InterVideo WinDVD
IT Connection Manager
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment, SE v1.4.2_16
Java 2 SDK, SE v1.4.2_16
Java DB 10.2.2.0
Java(TM) 6 Update 12
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) SE Development Kit 6 Update 2
Java(TM) SE Runtime Environment 6 Update 1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Energy Blue Theme Pack
Microsoft Experience Pack for Tablet PC
Microsoft Firewall Client
Microsoft Firewall Client Service Pack 1
Microsoft Ink Crossword
Microsoft Ink Desktop
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Location Finder
Microsoft Media Transfer
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Ultimate 2007
Microsoft Office Ultimate 2007
Microsoft Office Visio Professional 2003
Microsoft Office Word MUI (English) 2007
Microsoft Snipping Tool 2.0
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Windows XP Tablet PC Edition 2005 Recognizer Pack
Mozilla Firefox (3.0.7)
MSIT Crypto Provider and Card Module Package
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser (KB933579)
NVIDIA Windows 2000/XP Display Drivers
Pharos
PL-2303 USB-to-Serial
QuickTime
SD Secure Module
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB958439)
Security Update for Microsoft Office Excel 2007 (KB958437)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB956828)
Security Update for Microsoft Office Word 2007 (KB956358)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Visio 2007 (KB947590)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
SoundMAX
Suite Specific
SyncToy
TOSHIBA Accelerometer Utilities
TOSHIBA Audio Effect
TOSHIBA ConfigFree
TOSHIBA Console
TOSHIBA Display Devices Change Utility
TOSHIBA Hotkey Utility for Display Devices
TOSHIBA Mobile Extension3 for Windows XP V3.65.00.XP
TOSHIBA Power Saver
TOSHIBA Rotation Utility
TOSHIBA SD Memory Boot Utility
TOSHIBA SD Memory Card Format
TOSHIBA Software Modem
Toshiba Tbiosdrv Driver
TOSHIBA TouchPad On/Off Utility V2.05.00
TOSHIBA Utilities
Update for Microsoft Office Outlook 2007 (KB952142)
Update for Office 2007 (KB946691)
Update for Outlook 2007 Junk Email Filter (kb962871)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
UWICK Starter Set
Virtual Earth 3D (Beta)
Windows Genuine Advantage v1.3.0254.0
Windows Imaging Component
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10 Hotfix - KB894476
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinZip
WizCom InfoScan Desktop
 
Hi :)

This is my own personal tablet PC that I tack from home to school...
Click to expand...
Absolutely fine then Susan :bigthumb:

Don't know what firewall I should be using...
Click to expand...
The one currently in use is fine and might be I suspect a stipulation of your University's IT Dept concerning students personal computers being attached to the LAN/WAN so we will leave that in place.

For the remaining of the malware removal process we are going to have to employ some different methodology as it appears the Pharos Systems software for connecting your computer the University's printers is causing some problems.

OK take your time with the below it may seem daunting but I have every confidence you will do just fine.

Next:

Older Java installations pose a security risk and a back-door for malware to re-infect a system.

Now please go to Start >> Control Panel >> Add/Remove Programs and remove the following (if present):

J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 12
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5

Note: Take extra care in answering questions posed by any Uninstaller. Some questions may be worded to deceive you into keeping the program.

New Java Installation:

  • Click here to visit Java's website.
  • Scroll down to Java SE Runtime Environment (JRE) 6 Update 13. Click on Download.
  • Select Windows from the drop-down list for Platform.
  • Select Multi-language from the drop-down list for Language.
  • Check (tick) I agree to the Java SE Runtime Environment 6 License Agreement box and click on Continue.
  • Click on jre-6u13-windows-i586-p.exe link to download it and save this to a convenient location.
  • Double click on jre-6u13-windows-i586-p.exe to install Java.
Next:

Please re-open HiJackThis and select Scan. Check the boxes next to all the entries listed below (if present):

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://msw/
O14 - IERESET.INF: START_PAGE_URL=http://msw

Now click on Fix Checked. Close HiJackThis.

Next click Start >> Run and type cleanmgr in the box and press OK.
  • Ensure the boxes for Temporary Files, Temporary Internet Files and Recycle Bin are checked.
  • You can choose to check other boxes if you wish but they are not required.
  • Click on OK then Yes.
  • Now Reboot(restart) your computer.
Next:

Please download Malwarebytes' Anti-Malware to your desktop.

Alternate download link.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please post that log in your next reply.
The log can also be found here:
  1. Launch Malwarebytes' Anti-Malware
  2. Click on the Logs radio tab.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

Next:

Please download GooredFix from one of the locations below and save it to your Desktop:

Download Mirror #1
Download Mirror #2
  • Double-click GooredFix.exe to run it.
  • Select 1. Find Goored (no fix) by typing 1 and pressing Enter.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called GooredLog.txt).
Note: Do not run Option #2 yet.

When completed the above, please post back the following in the order asked for:
  • Any problems encountered and or further symptoms ?
  • Malwarebytes' Anti-Malware Log.
  • GooredFix Log.
  • A new HijackThis Log.
 
latest results

1) I had problems uninstalling the java components - the exact error was erased during the reboot, but it could not uninstall - see your support personnel for further assistance. This might have been caused by me deleting the java directories last week.

I did not install the java update - i don't think I need it anymore

2) malwarebytes log
Malwarebytes' Anti-Malware 1.35
Database version: 1917
Windows 5.1.2600 Service Pack 3

3/30/2009 12:49:00 AM
mbam-log-2009-03-30 (00-49-00).txt

Scan type: Full Scan (C:\|)
Objects scanned: 146342
Time elapsed: 57 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{4D763320-E620-48A2-AE93-0154BBF05859}\RP504\A0095926.stf (Trojan.Daonol) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{4D763320-E620-48A2-AE93-0154BBF05859}\RP504\A0096071.stf (Trojan.Daonol) -> Quarantined and deleted successfully.


3) gooredfix results
GooredFix v1.92 by jpshortstuff
Log created at 01:05 on 30/03/2009 running Option #1 (Susan)
Firefox version 3.0.7 (en-US)

=====Suspect Goored Entries=====

=====Dumping Registry Values=====

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.7\extensions]
"Plugins"="C:\Program Files\Mozilla Firefox\plugins"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.7\extensions]
"Components"="C:\Program Files\Mozilla Firefox\components"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" (Folder Missing)
 
more details

sorry forgot the highjackthis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:11:50 AM, on 3/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\WISPTIS.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Microsoft Firewall Client 2004\FwcAgent.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\WINDOWS\System32\tabbtnu.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\Toshiba\CrossMenu\CrossMenu.exe
C:\Program Files\Toshiba\TapButton\TapButt.exe
C:\Program Files\TOSHIBA\Acceleration Utilities\TAcelMgr\TAcelMgr.exe
C:\Program Files\TOSHIBA\Acceleration Utilities\Shaker\TSkrMain.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Rotation Utility\TRot.exe
C:\Program Files\Toshiba\TAudEffect\TAudEff.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\Program Files\TOSHIBA\TME3\TMETEMNU.EXE
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = itgproxy.redmond.corp.microsoft.com:80
O1 - Hosts: 128.95.198.85 uwcps_rainiers.uwcps.pubserv.washington.edu
O1 - Hosts: 128.95.198.87 uwcps_libr_ps.uwcps.pubserv.washington.edu
O1 - Hosts: 128.95.198.88 uwcps-art-sci.uwcps.pubserv.washington.edu
O1 - Hosts: 128.95.198.86 uwcps-dept-ps.uwcps.pubserv.washington.edu
O1 - Hosts: 128.95.198.85 uwcps_rainiers
O1 - Hosts: 128.95.198.87 uwcps_libr_ps
O1 - Hosts: 128.95.198.88 uwcps-art-sci
O1 - Hosts: 128.95.198.86 uwcps-dept-ps
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll (file missing)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [TabletWizard] C:\WINDOWS\help\SplshWrp.exe
O4 - HKLM\..\Run: [TabletTip] "C:\Program Files\Common Files\microsoft shared\ink\tabtip.exe" /resume
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [CrossMenu] C:\Program Files\Toshiba\CrossMenu\CrossMenu.exe
O4 - HKLM\..\Run: [TapButt] C:\Program Files\Toshiba\TapButton\TapButt.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TAcelMgr] C:\Program Files\TOSHIBA\Acceleration Utilities\TAcelMgr\TAcelMgr.exe
O4 - HKLM\..\Run: [TSkrMain] C:\Program Files\TOSHIBA\Acceleration Utilities\Shaker\TSkrMain.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TosRotation] "C:\Program Files\TOSHIBA\TOSHIBA Rotation Utility\TRot.exe"
O4 - HKLM\..\Run: [TAudEffect] C:\Program Files\Toshiba\TAudEffect\TAudEff.exe /run
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKUS\S-1-5-21-3152203350-2061883428-537077709-1020\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-3152203350-2061883428-537077709-1020\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook (User '?')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - S-1-5-21-3152203350-2061883428-537077709-1020 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User '?')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {0BCADE60-1E93-11D8-ABDA-0004759647B3} (FastBid1 Class) - http://www.bxwa.com/fastbid/fastbidx1.cab
O16 - DPF: {32322460-3E7D-11D7-ABD8-0001029A9BA6} (FastBid2 Class) - http://www.bxwa.com/fastbid/fastbidx2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1129246586905
O16 - DPF: {8C63DABA-CBA8-4B5D-A0F7-AE00F2920929} (Bridge Installer) - http://cdn2.zone.msn.com/Bingame/BRDG/dataFiles/heartbeat.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://chill.comcast.net/Gameshell/GameHost/1.0/OberonGameHost.cab
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = redmond.corp.microsoft.com
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pharos Systems ComTaskMaster - Pharos Systems International - C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: IT Connection Manager (SRUserService) - Unknown owner - C:\Program Files\IT Connection Manager\SRUserService.exe (file missing)
O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe

--
End of file - 11293 bytes
 
Hi :)

1) I had problems uninstalling the java components - the exact error was erased during the reboot, but it could not uninstall - see your support personnel for further assistance. This might have been caused by me deleting the java directories last week.

I did not install the java update - i don't think I need it anymore
Click to expand...
OK that is fine RE Java, however just to be on the safe side there is a small application I will be asking your good self to download and run which will remove any remnants of Java.

Now Please delete both GooredFix and GooredLog.txt, then empty your Recycle Bin.

JavaRA:

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location.
Backup the Registry:

Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

Please navigate to Start >> All Programs >> ERUNT
  • Click on OK within the pop-up menu.
  • In the next menu under C:\WINDOWS\ERDNT\DD-MM-YYYY under Backup options make sure both the following are selected:
  • System registry
  • Current user registry
  • Next click on OK
  • When the Question pop-up appears click on Yes
  • After a short duration the Registry backup is complete! popup will appear
  • Now click on OK. A backup has been created.
Next:

Please download OTMoveIT3 to your Desktop.

  • Double-click OTMoveIt3.exe to start the program.
  • Copy the lines from the codebox to the clipboard by highlighting ALL of them and pressing CTRL + B (or, after highlighting, right-click and choose Copy):
Code: 
:processes
explorer.exe

:Files
c:\windows\system32\..\wnlnbh.stf

:Reg
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"C:\Program Files\Java\jre6\lib\deploy\jqs\ff"=-

:Commands
[EmptyTemp]
[Start Explorer]
[Reboot]
  • Return to OTMoveIt3, right-click in the "Paste instructions for items to be moved" window (under the yellow bar) and choose Paste
  • Then click the red MoveIt! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of it and pressing CTRL + C (or, after highlighting, right-click and choose Copy), and paste it into your next response.
  • If OTMoveIt asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
  • Close OTMoveIt3.
BitDefender Online Scan:

Please perform an online scan using Internet Explorer at this website.

Under SCANNING OPTIONS, use the following Settings:
  • BitDefenderB.gif
  • Action options - Report only
  • Second option - Report only
Once finished, click on "Click here to export the scan results"

Save the report to your desktop, then post those results in your next reply.

When completed the above, please post back the following individually if the need:
  • How is you computer performing now, any other symptoms?
  • JavaRA Log.
  • OTMoveIT3 Log.
  • BitDefender scan results.
  • A new HijackThis Log.
 
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