PDA

View Full Version : Help With Virus


imfromthepast
2009-03-23, 17:43
I run spybot and let it scan for problems. If I let it do this without stopping the scan, windows will eventually crash. So I run spybot and stop it's scan after finding some problems. I fix these problems and run the scan again. Since windows crashes if I ever let the scan get too far, I always stop it after finding a couple of problems.
Because of this, I still have a virus that won't go away.
I am new to this so I read the post about new posts, and I think I did everything right. I ran ERUNT and made a backup of my Registry, and I ran HiJackThis, and here is the log I got:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:32:33 AM, on 3/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18372)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\Pen_Tablet.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WTablet\Pen_TabletUser.exe
C:\WINDOWS\system32\Pen_Tablet.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Nitro PDF\Professional\NitroPDFPrinterMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\reader_s.exe
C:\WINDOWS\system32\frmwrk32.exe
C:\Documents and Settings\jimb.CRITICALSYSTEMS\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\WINDOWS\TEMP\jg434n.exe
C:\Documents and Settings\jimb.CRITICALSYSTEMS\reader_s.exe
C:\WINDOWS\TEMP\jg434n.exe
C:\DOCUME~1\JIMB~1.CRI\LOCALS~1\Temp\1230933812.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Belkin\Nostromo\nost_LM.exe
C:\Documents and Settings\jimb.CRITICALSYSTEMS\Local Settings\Application Data\Google\Google Talk, Labs Edition\GoogleTalkLabsEdition.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE
C:\Documents and Settings\jimb.CRITICALSYSTEMS\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\jimb.CRITICALSYSTEMS\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\jimb.CRITICALSYSTEMS\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\jimb.CRITICALSYSTEMS\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\jimb.CRITICALSYSTEMS\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\jimb.CRITICALSYSTEMS\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\jimb.CRITICALSYSTEMS\My Documents\Downloads\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
O2 - BHO: {53f5e1c2-f0a0-2bf8-67e4-4346b5208451} - {1548025b-6434-4e76-8fb2-0a0f2c1e5f35} - C:\WINDOWS\system32\nnxnha.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ORBta - {ADA8C222-95D2-47B5-950B-AEBC0A508839} - C:\WINDOWS\system32\spria.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: (no name) - {d157e1e0-af95-4dfa-9072-35e03beecbfc} - C:\WINDOWS\system32\wanubuji.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [IntelAudioStudio] "C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" TRAY
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Nitro PDF Printer Monitor] "C:\Program Files\Nitro PDF\Professional\NitroPDFPrinterMonitor.exe"
O4 - HKLM\..\Run: [huganogepa] Rundll32.exe "C:\WINDOWS\system32\muguwezo.dll",s
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe_ID0ENQBO] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
O4 - HKLM\..\Run: [000000af] rundll32.exe "C:\WINDOWS\system32\bezuyiza.dll",b
O4 - HKLM\..\Run: [Gdese] rundll32.exe "C:\WINDOWS\Bmipohunirumec.dll",e
O4 - HKLM\..\Run: [reader_s] C:\WINDOWS\System32\reader_s.exe
O4 - HKLM\..\Run: [Framework Windows] frmwrk32.exe
O4 - HKLM\..\Run: [Xkenufoqiwu] rundll32.exe "C:\WINDOWS\eledivoduke.dll",e
O4 - HKLM\..\Run: [CPM27f04ddb] Rundll32.exe "c:\windows\system32\lopivasa.dll",a
O4 - HKLM\..\Run: [24c37e47] rundll32.exe "C:\WINDOWS\system32\bezuyiza.dll",b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\jimb.CRITICALSYSTEMS\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [] C:\WINDOWS\TEMP\jg434n.exe
O4 - HKCU\..\Run: [reader_s] C:\Documents and Settings\jimb.CRITICALSYSTEMS\reader_s.exe
O4 - HKCU\..\Run: [Windows Resurections] C:\WINDOWS\TEMP\jg434n.exe
O4 - HKCU\..\Run: [Diagnostic Manager] C:\DOCUME~1\JIMB~1.CRI\LOCALS~1\Temp\1230933812.exe
O4 - HKCU\..\Run: [CPM27f04ddb] Rundll32.exe "c:\windows\system32\lopivasa.dll",a
O4 - HKCU\..\Run: [Gdese] rundll32.exe "C:\WINDOWS\Bmipohunirumec.dll",e
O4 - HKCU\..\Run: [Xkenufoqiwu] rundll32.exe "C:\WINDOWS\eledivoduke.dll",e
O4 - HKCU\..\Run: [24c37e47] rundll32.exe "C:\WINDOWS\system32\bezuyiza.dll",b
O4 - HKCU\..\Run: [huganogepa] Rundll32.exe "C:\WINDOWS\system32\muguwezo.dll",s
O4 - HKUS\S-1-5-19\..\Run: [huganogepa] Rundll32.exe "C:\WINDOWS\system32\muguwezo.dll",s (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [huganogepa] Rundll32.exe "C:\WINDOWS\system32\muguwezo.dll",s (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-1417825747-2503980914-1841644044-1610\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'ollie')
O4 - HKUS\S-1-5-21-527237240-1417001333-725345543\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-527237240-1417001333-725345543\..\Run: [jsg8jfgfdfhfhf] C:\DOCUME~1\jimb\LOCALS~1\Temp\winlogun.exe (User '?')
O4 - HKUS\S-1-5-21-527237240-1417001333-725345543-1002\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Jim')
O4 - HKUS\S-1-5-21-527237240-1417001333-725345543-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Administrator')
O4 - S-1-5-21-527237240-1417001333-725345543 Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe (User '?')
O4 - S-1-5-21-527237240-1417001333-725345543-1002 Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'Jim')
O4 - S-1-5-21-527237240-1417001333-725345543-1002 Startup: Google Talk, Labs Edition.lnk = C:\Documents and Settings\Jim\Local Settings\Application Data\Google\Google Talk, Labs Edition\GoogleTalkLabsEdition.exe (User 'Jim')
O4 - S-1-5-21-527237240-1417001333-725345543-1002 Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe (User 'Jim')
O4 - S-1-5-21-527237240-1417001333-725345543-1002 Startup: Silica CPU Meter.lnk = C:\Program Files\Stardock\Object Desktop\DesktopX\Widgets\Silica CPU meter.exe (User 'Jim')
O4 - S-1-5-21-527237240-1417001333-725345543-1002 Startup: Silica Memory Meter.lnk = C:\Program Files\Stardock\Object Desktop\DesktopX\Widgets\Silica Memory Meter.exe (User 'Jim')
O4 - S-1-5-21-527237240-1417001333-725345543-1002 Startup: Silica Picture Frame.lnk = C:\Program Files\Stardock\Object Desktop\DesktopGadgets\Silica Picture Frame.exe (User 'Jim')
O4 - S-1-5-21-527237240-1417001333-725345543-1002 Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe (User 'Jim')
O4 - S-1-5-21-527237240-1417001333-725345543-1002 User Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'Jim')
O4 - S-1-5-21-527237240-1417001333-725345543-1002 User Startup: Google Talk, Labs Edition.lnk = C:\Documents and Settings\Jim\Local Settings\Application Data\Google\Google Talk, Labs Edition\GoogleTalkLabsEdition.exe (User 'Jim')
O4 - S-1-5-21-527237240-1417001333-725345543-1002 User Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe (User 'Jim')
O4 - S-1-5-21-527237240-1417001333-725345543-1002 User Startup: Silica CPU Meter.lnk = C:\Program Files\Stardock\Object Desktop\DesktopX\Widgets\Silica CPU meter.exe (User 'Jim')
O4 - S-1-5-21-527237240-1417001333-725345543-1002 User Startup: Silica Memory Meter.lnk = C:\Program Files\Stardock\Object Desktop\DesktopX\Widgets\Silica Memory Meter.exe (User 'Jim')
O4 - S-1-5-21-527237240-1417001333-725345543-1002 User Startup: Silica Picture Frame.lnk = C:\Program Files\Stardock\Object Desktop\DesktopGadgets\Silica Picture Frame.exe (User 'Jim')
O4 - S-1-5-21-527237240-1417001333-725345543-1002 User Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe (User 'Jim')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Startup: Google Talk, Labs Edition.lnk = C:\Documents and Settings\jimb.CRITICALSYSTEMS\Local Settings\Application Data\Google\Google Talk, Labs Edition\GoogleTalkLabsEdition.exe
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AutoCAD LT Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Loadout Manager.lnk = C:\Program Files\Belkin\Nostromo\nost_LM.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\temp\ntdll64.dll
O10 - Unknown file in Winsock LSP: c:\windows\temp\ntdll64.dll
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD LT 2002\AcDcToday.ocx
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD LT 2002\InstBanr.ocx
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD LT 2002\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = CriticalSystems.local
O17 - HKLM\Software\..\Telephony: DomainName = CriticalSystems.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = CriticalSystems.local
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GO333C~1\GOEC62~1.DLL C:\WINDOWS\system32\zizeluse.dll hgajhx.dll jaebfh.dll c:\windows\system32\zedomoje.dll nnxnha.dll c:\windows\system32\lopivasa.dll
O20 - Winlogon Notify: aeaddeaaeebbc - C:\WINDOWS\system32\aeaddeaaeebbc.dll
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\lopivasa.dll
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\lopivasa.dll
O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: BCL easyPDF SDK 5 Loader (bepldr) - Unknown owner - C:\Program Files\Common Files\BCL Technologies\easyPDF 5\bepldr.exe
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FCF - Unknown owner - C:\WINDOWS\system32\svchost.exe:exe.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.8.809.23506 (GoogleDesktopManager-092308-165331) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate1c9864986c51388) (gupdate1c9864986c51388) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\WINDOWS\system32\Pen_Tablet.exe

--
End of file - 18299 bytes
Shaba
2009-03-24, 09:18
Hi imfromthepast

Unfortuntately I don't have very good news for you.

You have a file infector, virut, which is able to infect all your .exe, .scr and .html files.

While in theory they can be disinfected, usually it is so that not all cured files will work.

Only sensible solution here is reformatting.

If you need help with that, please let me know.
imfromthepast
2009-03-24, 14:08
if by reformatting you mean reinstalling windows, then I won't need any help. Unfortunately this will be the fourth time I've had to do that due to a virus.

I would appreciate some advice on some preventive measures, to help me not get this virus (or one like it) again. I'm getting tired of reinstalling windows!

Thanks again.
Shaba
2009-03-24, 18:38
Yes here comes some tips and reinstalling windows is needed.

You can backup before any other files than .exe, .scr and .html.

You have no antivirus installed so that would be good to start with.

Looking over your log, it seems you don''t have any evidence of an anti-virus software.

Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network. Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software from one these excellent vendors NOW:

1) Antivir PersonalEdition Classic (http://www.free-av.com/)- Free anti-virus software for Windows. Free support.
2) avast! 4 Home Edition (http://www.avast.com/eng/avast_4_home.html) - Anti-virus program for Windows. The home edition is freeware for noncommercial users.
3) AVG Anti-Virus Free Edition (http://free.grisoft.com/ww.homepage) - Free edition of the AVG anti-virus program for Windows.

You should run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and results in program conflicts and false virus alerts.

Looking over your log, it seems you don''t have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1) Comodo (http://www.personalfirewall.comodo.com/download_firewall.html) (Uncheck during installation "Install COMODO Antivirus (Recommended)"!, "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage")
2) Online Armor (http://www.tallemu.com/online_armor_free.html)
3) PC Tools (http://www.pctools.com/firewall/download/)
4) Sunbelt/Kerio (http://www.sunbelt-software.com/Kerio-Download.cfm)
5) ZoneAlarm (http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp?dc=12bms&ctry=US&lang=en&lid=nav_za) (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector (http://secunia.com/software_inspector/)
F-secure Health Check (http://www.f-secure.com/weblog/archives/00001356.html)

Visit Microsoft''s Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Install Malwarebytes'' Anti-Malware - Malwarebytes'' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

Malwarebytes' Anti-Malware Setup Guide (http://www.lognrock.com/forum/index.php?showtopic=6926)

Malwarebytes' Anti-Malware Scanning Guide (http://www.lognrock.com/forum/index.php?showtopic=6913)


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer. See also a hosts file tutorial here (http://malwareremoval.com/forum/viewtopic.php?t=22187)
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)

Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://forums.spybot.info/showthread.php?t=279)
Shaba
2009-03-29, 13:46
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.