View Full Version : browser hijacked
When I use search engines and click links I am diverted to pay sites, store search sites and all sorts of other locations. I click back and click the link again and get diverted to a different site. After clicking back several times I will eventually get to the site i want to go to.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:49:56 PM, on 3/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us.mcafee.com/apps/mpfplus/en-us/mpfplus7/default.asp?affid=105-72&dtag=hfkq1b1&langid=1
R3 - URLSearchHook: (no name) - - (no file)
O1 - Hosts: 221.135.111.121 Download.McAfee.com
O1 - Hosts: 221.135.111.121 Download.McAfee.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Digital Line Detect.lnk.disabled
O4 - Global Startup: Extender Resource Monitor.lnk.disabled
O4 - Global Startup: Service Manager.lnk.disabled
O4 - Global Startup: Status Monitor.lnk.disabled
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O20 - AppInit_DLLs: karna.dat
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: byXrppQH - C:\WINDOWS\
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\system32\Brmfrmps.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
--
End of file - 7566 bytes
Hello and welcome to the Forums :)
You're infected.
At first you need to disable a few realtime protections. These may interfere with our cleaning process.
We'll enable these when you're clean...
Disable Spybot S&D Teatimer.
Run Spybot-S&D in Advanced Mode
If it is not already set to do this, go to the Mode menu select "Advanced Mode"
On the left hand side, click on Tools
Then click on the Resident icon in the list
Uncheck "Resident TeaTimer" and OK any prompts.
Restart your computer
We will begin with ComboFix.
Please download ComboFix from one of these locations:
Link 1 (http://subs.geekstogo.com/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
* IMPORTANT !!! Save ComboFix.exe to your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
http://img.photobucket.com/albums/v706/ried7/RcAuto1.gif
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
http://img.photobucket.com/albums/v706/ried7/whatnext.png
Click on Yes, to continue scanning for malware.
When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper
If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
I disabled spybot and turned off mcafee. downloaded combofix on to the desktop and ran it. A message popped up saying "errors encountered while performing the operation. Look at the information window for more details." However no such window came up. the combofix progress bar stayed on screen but the program never opened. What should I do?
Thanks
Hi :)
Okay. Please check if a file C:\ComboFix.txt exists and post that to here.
I could not find a combofix.txt file even with search function. I don't think it was able to run for some reason. should i try running it in safe mode?
Hi :)
Ok let's try safe mode.
Restart your computer to the safe mode:
Restart your computer
Start tapping the F8 key when the computer restarts.
When the start menu opens, choose Safe mode
Press Enter. The computer then begins to start in Safe mode.
Run ComboFix.
Restart to normal mode and post the log to here :bigthumb:
I was able to run combofix in safe mode. Was not able to install windows recovery console due to lack of internet connection. Also when combofix restarted the computer it booted back up in normal mode and mcafee came on. Just wanted you to be aware in case this influences anything. Here are the logs:
ComboFix 09-04-01.01 - Administrator 2009-04-02 11:21:05.1 - NTFSx86 NETWORK
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.801 [GMT -4:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
AV: McAfee VirusScan *On-access scanning disabled* (Updated)
FW: McAfee Personal Firewall *enabled*
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\documents and settings\Michael Thoerig\Application Data\inst.exe
c:\documents and settings\Mike 2\Cookies\ekihisasa.bin
c:\documents and settings\Mike 2\Local Settings\Temporary Internet Files\ebacazicev._sy
c:\documents and settings\Mike 2\Local Settings\Temporary Internet Files\inulefobah.dll
c:\program files\SelectRebates
c:\program files\SelectRebates\SelectRebatesDownload.exe
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\Legacy_TDSSSERV
-------\Service_TDSSserv
((((((((((((((((((((((((( Files Created from 2009-03-02 to 2009-04-02 )))))))))))))))))))))))))))))))
.
2009-03-26 09:57 . 2009-03-26 09:57 <DIR> d-------- c:\program files\ERUNT
2009-03-24 12:49 . 2009-03-24 12:49 <DIR> d-------- c:\program files\Trend Micro
2009-03-23 12:31 . 2009-03-26 11:33 54,156 --ah----- c:\windows\QTFont.qfn
2009-03-23 12:31 . 2009-03-23 12:31 1,409 --a------ c:\windows\QTFont.for
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-04-01 00:20 --------- d--h--w c:\documents and settings\Michael Thoerig\Application Data\Move Networks
2009-03-26 14:22 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP
2009-03-26 14:21 --------- d-----w c:\program files\SpywareBlaster
2009-03-26 13:53 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-03-17 01:30 --------- d-----w c:\program files\Common Files\Adobe
2009-02-28 23:43 --------- d-----w c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
2009-02-28 20:47 --------- d-----w c:\documents and settings\Administrator\Application Data\Malwarebytes
2009-02-24 16:46 --------- d-----w c:\program files\SUPERAntiSpyware
2009-02-24 16:46 --------- d-----w c:\documents and settings\Michael Thoerig\Application Data\SUPERAntiSpyware.com
2009-02-24 16:46 --------- d-----w c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-02-24 16:45 --------- d-----w c:\program files\Common Files\Wise Installation Wizard
2009-02-24 16:44 --------- d-----w c:\program files\CCleaner
2009-02-19 02:12 --------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-02-11 15:19 38,496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 15:19 15,504 ----a-w c:\windows\system32\drivers\mbam.sys
2008-10-18 21:24 17,210 -c--a-w c:\documents and settings\Mike 2\Application Data\evaj.sys
2008-10-18 21:24 13,302 -c--a-w c:\documents and settings\Mike 2\Application Data\xejybefesa.exe
2008-10-18 21:24 12,435 -c--a-w c:\documents and settings\Mike 2\Application Data\yqivyd.vbs
2008-10-18 21:24 12,257 -c--a-w c:\program files\Common Files\vupufuze._dl
2008-10-18 21:24 12,236 -c--a-w c:\documents and settings\Mike 2\Application Data\imicipevex.bat
2008-10-18 21:24 10,807 -c--a-w c:\documents and settings\All Users\Application Data\fotinavuxu.sys
2008-10-18 21:24 10,727 -c--a-w c:\documents and settings\Mike 2\Application Data\inopyw.exe
2008-10-18 21:24 10,512 -c--a-w c:\documents and settings\Mike 2\Application Data\ahelygono.com
2008-01-31 23:21 47,360 -c--a-w c:\documents and settings\Michael Thoerig\Application Data\pcouffin.sys
2006-10-03 19:14 56 -csh--r c:\windows\system32\759A8646EC.sys
2006-10-05 17:08 88 -csh--r c:\windows\system32\EC46869A75.sys
2006-10-05 17:08 6,580 -csha-w c:\windows\system32\KGyGaAvL.sys
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-22 12:05 356352 c:\program files\SUPERAntiSpyware\SASWINLO.dll
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk.disabled]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk.disabled
backup=c:\windows\pss\Adobe Reader Speed Launch.lnk.disabledCommon Startup
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk.disabled]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk.disabled
backup=c:\windows\pss\Digital Line Detect.lnk.disabledCommon Startup
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Extender Resource Monitor.lnk.disabled]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Extender Resource Monitor.lnk.disabled
backup=c:\windows\pss\Extender Resource Monitor.lnk.disabledCommon Startup
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Service Manager.lnk.disabled]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Service Manager.lnk.disabled
backup=c:\windows\pss\Service Manager.lnk.disabledCommon Startup
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Status Monitor.lnk.disabled]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Status Monitor.lnk.disabled
backup=c:\windows\pss\Status Monitor.lnk.disabledCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
--a------ 2009-02-27 17:10 35696 c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
--a------ 2008-04-13 20:12 15360 c:\windows\system32\ctfmon.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dellsupportcenter]
--a------ 2008-08-13 18:32 206064 c:\program files\Dell Support Center\bin\sprtcmd.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dscactivate]
--a------ 2007-11-15 10:24 16384 c:\program files\Dell Support Center\gs_agent\custom\dsca.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a------ 2007-04-27 11:25 257088 c:\program files\iTunes\iTunesHelper.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
-rahs---- 2008-09-16 12:16 1833296 c:\program files\Spybot - Search & Destroy\TeaTimer.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
--a------ 2009-01-15 17:17 1830128 c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"Sony Ericsson PC Suite"="c:\program files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
"ModemOnHold"=c:\program files\NetWaiting\netWaiting.exe
"Microsoft Location Finder"="c:\program files\Microsoft Location Finder\LocationFinder.exe"
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
"Aim6"=
"ctfmon.exe"=c:\windows\system32\ctfmon.exe
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" /startup
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"Broadcom Wireless Manager UI"=c:\windows\system32\WLTRAY.exe
"CTSVolFE.exe"="c:\program files\Creative\Mixer\CTSVolFE.exe" /r
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe"
"igfxhkcmd"=c:\windows\system32\hkcmd.exe
"igfxpers"=c:\windows\system32\igfxpers.exe
"InstantBurn"=c:\progra~1\NOVADE~1\MEDIAN~1\INSTAN~1\Win2K\IBurn.exe
"mcagent_exe"=c:\program files\McAfee.com\Agent\mcagent.exe /runkey
"igfxtray"=c:\windows\system32\igfxtray.exe
"PaperPort PTD"=c:\program files\ScanSoft\PaperPort\pptd40nt.exe
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" -atboottime
"SetDefPrt"=c:\program files\Brother\Brmfl04b\BrStDvPt.exe
"SigmatelSysTrayApp"=stsystra.exe
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
"SunJavaUpdateSched"=c:\program files\Java\j2re1.4.2_05\bin\jusched.exe
"SynTPEnh"=c:\program files\Synaptics\SynTP\SynTPEnh.exe
"DLA"=c:\windows\System32\DLA\DLACTRLW.EXE
"DMXLauncher"=c:\program files\Dell\Media Experience\DMXLauncher.exe
"ControlCenter2.0"=c:\program files\Brother\ControlCenter2\brctrcen.exe /autorun
"{0228e555-4f9c-4e35-a3ec-b109a192b4c2}"=c:\program files\Google\Gmail Notifier\gnotify.exe
"ehTray"=c:\windows\ehome\ehtray.exe
"IndexSearch"=c:\program files\ScanSoft\PaperPort\IndexSearch.exe
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" -start
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\msncall.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3776:UDP"= 3776:UDP:Media Center Extender Service
"3390:TCP"= 3390:TCP:Remote Media Center Experience
R0 CLBStor;InstantBurn Storage Helper Driver;c:\windows\system32\drivers\CLBStor.sys [2007-06-05 10368]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2009-01-15 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2009-01-15 55024]
R2 CLBUDF;CyberLink UDF Filesystem;c:\windows\system32\drivers\CLBUDF.sys [2007-06-05 182272]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2007-05-22 24652]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2009-01-15 7408]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
QWAVE REG_MULTI_SZ QWAVE
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
\Shell\AutoRun\command - E:\setup.exe
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{73bb32f9-f28b-11da-8681-806d6172696f}]
\Shell\AutoRun\command - D:\arun.exe
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{dc8a2bb0-f13b-11db-86c8-00038a000015}]
\Shell\AutoRun\command - E:\LaunchU3.exe -a
.
Contents of the 'Scheduled Tasks' folder
2009-03-20 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-01-10 15:42]
2009-03-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2007-12-04 13:32]
2009-04-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2007-12-04 13:32]
.
- - - - ORPHANS REMOVED - - - -
Notify-byXrppQH - (no file)
SafeBoot-TDSSpqlt.sys
.
------- Supplementary Scan -------
.
uStart Page = hxxp://news.bbc.co.uk/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://us.mcafee.com/apps/mpfplus/en-us/mpfplus7/default.asp?affid=105-72&dtag=hfkq1b1&langid=1
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: musicmatch.com\online
FF - ProfilePath - c:\documents and settings\Michael Thoerig\Application Data\Mozilla\Firefox\Profiles\jugeaafs.default\
FF - prefs.js: browser.startup.homepage - hxxp://news.bbc.co.uk/
FF - plugin: c:\documents and settings\Michael Thoerig\Application Data\Mozilla\Firefox\Profiles\jugeaafs.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp071101000055.dll
FF - plugin: c:\program files\Java\j2re1.4.2_05\bin\NPJava11.dll
FF - plugin: c:\program files\Java\j2re1.4.2_05\bin\NPJava12.dll
FF - plugin: c:\program files\Java\j2re1.4.2_05\bin\NPJava13.dll
FF - plugin: c:\program files\Java\j2re1.4.2_05\bin\NPJava14.dll
FF - plugin: c:\program files\Java\j2re1.4.2_05\bin\NPJava32.dll
FF - plugin: c:\program files\Java\j2re1.4.2_05\bin\NPJPI142_05.dll
FF - plugin: c:\program files\Java\j2re1.4.2_05\bin\NPOJI610.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
.
**************************************************************************
catchme 0.3.1375 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-02 11:26:58
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'winlogon.exe'(852)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\WLTRYSVC.EXE
c:\windows\system32\BCMWLTRY.EXE
c:\windows\system32\brss01a.exe
c:\windows\system32\Brmfrmps.exe
c:\progra~1\McAfee\MSC\mcmscsvc.exe
c:\progra~1\COMMON~1\McAfee\MNA\McNASvc.exe
c:\progra~1\COMMON~1\McAfee\McProxy\McProxy.exe
c:\program files\McAfee\VirusScan\Mcshield.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
c:\program files\Dell\QuickSet\NicConfigSvc.exe
c:\windows\ehome\RMSvc.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\ehome\McrdSvc.exe
c:\program files\McAfee.com\Agent\mcagent.exe
c:\program files\McAfee\MPF\MpfSrv.exe
c:\progra~1\McAfee\MSC\mcuimgr.exe
c:\windows\system32\wscntfy.exe
c:\progra~1\McAfee\MSC\mcsvrcnt.exe
.
**************************************************************************
.
Completion time: 2009-04-02 11:32:03 - machine was rebooted [Michael Thoerig]
ComboFix-quarantined-files.txt 2009-04-02 15:31:35
Pre-Run: 12,016,656,384 bytes free
Post-Run: 11,005,648,896 bytes free
239 --- E O F --- 2009-03-13 07:03:48
HJT:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:33, on 2009-04-02
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us.mcafee.com/apps/mpfplus/en-us/mpfplus7/default.asp?affid=105-72&dtag=hfkq1b1&langid=1
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\system32\Brmfrmps.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
--
End of file - 6316 bytes
Thanks again
Hi again :)
I must warn that one or more of the identified infections is a backdoor trojan.
This allows hackers to remotely control your computer, steal critical system information and Download and Execute files
I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.
Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:
How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud? (http://www.dslreports.com/faq/10451)
When Should I Format, How Should I Reinstall (http://www.dslreports.com/faq/10063)
We can attempt to clean this machine but i can't guarantee that it will be 100% secure afterwards.
Should you have any questions, please feel free to ask.
Please let us know what you have decided to do in your next post
I think it's in my best interest to go ahead and reformat. I have a few questions for you:
1. Should we attempt to clean the system before the reformat?
2. I need to get certain document off of the computer before the reformat. Is this safe, or could it potentially bring the trojan with them?
3. In a similar vein, I used a jump drive to get log files from hjt and combofix off of the computer. Is the usb flash drive compromised now? is there anything I can do about it?
Thanks again.
Hi :)
1. Should we attempt to clean the system before the reformat? Sure we can but I can't promise that it will be 100% clean.
2. I need to get certain document off of the computer before the reformat. Is this safe, or could it potentially bring the trojan with them?Text, images, sound should be safe to backup. Don't take any system/program files like exes or dlls. And scan the backups with an antivirus before restoring those.
3. In a similar vein, I used a jump drive to get log files from hjt and combofix off of the computer. Is the usb flash drive compromised now? is there anything I can do about it?Well you should scan the drive with and up-to-date antivirus before using it again.
Let me know that do you want to clean it or format it :bigthumb:
Thanks for the advice. I'd like to go ahead and reformat.
Hi again, I'll respect you decicion to do a clean install.
Please make sure that you know what to do before beginning the operation.
Here are a few links that propably help.
Reformatting Windows XP by wng_z3r0 (http://spyware-free.us/tutorials/reformat/mainnopics.html)
When should I re-format? How should I reinstall? (http://www.dslreports.com/faq/10063)
Windows XP Clean install (http://windowsxp.mvps.org/XPClean.htm)
Then there are a couple of things you should do immediately after installing Windows and before surfing the net... Install an antivirus and firewall (you should download and have those on a CD or USB drive, all ready to be installed).
These are good (free) firewalls:
- Kerio (http://www.sunbelt-software.com/Kerio.cfm)
- Sygate (http://http://www.majorgeeks.com/download.php?det=3356)
- Outpost (http://www.majorgeeks.com/download.php?det=1056)
These are good (free) antiviruses:
- Antivir (http://www.free-av.com)
- Avast (http://www.avast.com)
- AVG (http://free.grisoft.com)
Get all Windows updates installed!
Please ask me if you have any questions :)
Then here are a few things that you can do in order to make your fresh computer more secure:
Use ATF Cleaner (http://www.atribune.org/ccount/click.php?id=1)
Download and install ATF Cleaner. Clean your temporary files & folders with it regularly.
Use Spybot S&D (http://www.bleepingcomputer.com/forums/?showtutorial=43)
Download and install Spybot S&D. Update it and scan your computer regularly with it.
Install SpywareBlaster (http://www.javacoolsoftware.com/spywareblaster.html)
SpywareBlaster will prevent spyware from being installed.
Install MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm)
This prevents your computer from connecting to harmful sites.
Use Firefox browser (http://www.mozilla.org)
Firefox is faster, safer and better browser than Internet Explorer.
Keep your systen up-to-date (http://windowsupdate.microsoft.com)
Visit Windows Update regularly.
Keep your antivirus and firewall up-to-date
Scan your computer regularly with your antivirus.
Read this article by TonyKlein (http://forums.spybot.info/showthread.php?t=279)
So how did I get infected in the first place?