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TRX450R
2009-03-27, 03:55
Hello-my name is Rick and my p.c. has been very slow lately and my ad aware does not fully run through it's cycle and gets stuck. Not sure what the problem could be, help please! I read the first post here and ran everything as described, the notepad is below. Please help.

Thank you,
Rick





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:28:04 PM, on 3/26/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\ThreatFire\TFService.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon05.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\PROGRA~1\WinFax\WFXSWTCH.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\D-Link\AirPlus G Wireless Adapter Utility\AirPlus.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Rick\Desktop\HiJackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_9993303B90FE6C1D.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\WinFax\WFXSWTCH.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\qsb.exe" /autorun
O4 - HKCU\..\Run: [BackupNotify] C:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ares ultra] "C:\Program Files\Ares Ultra\Ares Ultra.exe" -h
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\aro.exe -rem
O4 - Global Startup: D-Link AirPlus G Wireless Utility.lnk = ?
O4 - Global Startup: D-Link REG Utility.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {11818680-FCF6-11D0-9808-0800092A4865} (FormFlow Form Control) - http://jobs.spb.ca.gov/Codebase/FormCtl.cab
O16 - DPF: {224F7DEA-B7C1-11D3-AB40-00902712A5C9} (PLSAddin Class) - http://jobs.spb.ca.gov/codebase/plsspeller.cab
O16 - DPF: {A78856A6-334B-43AF-96F5-58574005910D} (CEinstaller Object) - https://secure200.ipixmedia.com/code/Einstaller.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/51/install/gtdownls.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O16 - DPF: {EF2FB80F-0975-408E-A871-B00CC863478A} (FormFlow Soft Font Installer) - http://jobs.spb.ca.gov/codebase/fontinstaller.cab
O16 - DPF: {FFFFFFFF-CAFE-BABE-BABE-00AA0055595A} - http://www.networksolutionsemailpopwizard.com/TrueSwitchEC.exe
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Littledog
O17 - HKLM\Software\..\Telephony: DomainName = Littledog
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Littledog
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_9993303B90FE6C1D.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Update Service (gupdate1c9ae283ef5e060) (gupdate1c9ae283ef5e060) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 13492 bytes

shelf life
2009-03-31, 01:01
look like a workplace computer:

(PS: That is not the official original Ares client. hope you didnt pay money for it)

"
The malware removal forum is set up to help those in need of assistance with their personal computers. This service is free and provided by volunteers.

We realise on occasion an IT person might need a second opinion. In which case please state that up-front and note the steps already taken. Our volunteers appreciate that.

If you are a computer business claiming to remove spyware for your paying customers, please ensure it is a second opinion you are seeking, and not posting your jobs for others to clean. Volunteers are not here to support such. Personal computer clients may be directed to this forum to receive free advice in the first person.

---------------------------------------------

Note:
When the infected computer in question is a company machine in the workplace, and you are an employee.


The intention of this forum is not to replace a company's IT department, nor can we anticipate alterations or configurations that may have been made to a business machine, or how it will interact with the tools commonly used in the removal of malware.

The majority of the tools used in this forum are only free for Home Users and only tested on Home machines, they may well change settings that are required for a Company network. Another consideration is that company information may show in the logs.

More than one machine could be at stake, possibly even the server. If sensitive material has been compromised by an infection, the company could be held liable.

To prevent any possible loss or corruption of company information, please inform your IT department or Supervisor when a workplace computer has been infected, immediately.

It's not that we don't want to help, but there are too many issues that could arise from a networked company machine that malware forum volunteers are not experienced in dealing with.

Thank you for your understanding.

TRX450R
2009-03-31, 01:46
This is my home laptop p.c.---I might add that I downloaded that Ares and then deleted it an hour later. I would really appreciate your help!

Thank you,
Rick

shelf life
2009-03-31, 04:18
Dont recognize any malware in the log. We will get a download to run as another check. Link and directions:

Please download Malwarebytes' Anti-Malware (MBAM) to your desktop:

http://www.malwarebytes.org/mbam.php

Double-click mbam-setup.exe and follow the prompts to install the program.
Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform FULL SCAN, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click **Remove Selected.**
**A restart of your computer most likely will be required to remove some items.**
When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt

TRX450R
2009-03-31, 19:56
Ran the program and here are my results below. I do not use the p.c.'s at my home for networking any longer if we can do some different things to perhaps make this cleanup process any better!

Thank you,
Rick



Malwarebytes' Anti-Malware 1.35
Database version: 1924
Windows 5.1.2600 Service Pack 3

3/31/2009 9:32:48 AM
mbam-log-2009-03-31 (09-32-48).txt

Scan type: Full Scan (C:\|)
Objects scanned: 195914
Time elapsed: 2 hour(s), 3 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

shelf life
2009-04-01, 00:43
not a whole lot there as far as malware goes.

Please download DDS (http://download.bleepingcomputer.com/sUBs/dds.scr) and save it to your desktop.
Disable any script blocking protection Double click dds.scr to run the tool. When done, DDS.txt will open, followed by Attach.txt Save both reports
to your desktop. Copy/paste both logs in your reply.

TRX450R
2009-04-01, 01:40
Alright-followed all instructions! Please find both logs attached.

You are very kind to be helping me with this, I really appreciate your time.

Thank you,
Rick

shelf life
2009-04-02, 00:42
I have copy pasted the logs:

DDS (Ver_09-03-16.01) - NTFSx86
Run by Rick at 15:25:09.56 on Tue 03/31/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.222.75 [GMT -7:00]

AV: ThreatFire *On-access scanning disabled* (Updated)
AV: Norton AntiVirus *On-access scanning disabled* (Outdated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\ThreatFire\TFService.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\fxssvc.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\PROGRA~1\WinFax\WFXSWTCH.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\D-Link\AirPlus G Wireless Adapter Utility\AirPlus.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\WINDOWS\system32\rundll32.exe
C:\DOCUME~1\Rick\MYDOCU~1\DOWNLO~1\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=laptop
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton antivirus\NavShExt.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_9993303B90FE6C1D.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton antivirus\NavShExt.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {2DBEDDA0-6B3A-4F7E-93C4-3C0EE28775C0} - No File
uRun: [RecordNow!]
uRun: [BackupNotify] c:\program files\hp\digital imaging\bin\backupnotify.exe
uRun: [MoneyAgent] "c:\program files\microsoft money\system\mnyexpr.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ares ultra] "c:\program files\ares ultra\Ares Ultra.exe" -h
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [AROReminder] c:\program files\advanced registry optimizer\ARO.exe -rem
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [SunJavaUpdateSched] c:\program files\java\j2re1.4.2_03\bin\jusched.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [DXDllRegExe] dxdllreg.exe
mRun: [HPHUPD05] c:\program files\hp\{45b6180b-dcab-4093-8ee8-6164457517f0}\hphupd05.exe
mRun: [HPHmon05] c:\windows\system32\hphmon05.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [eabconfg.cpl] c:\program files\hpq\quick launch buttons\EabServr.exe /Start
mRun: [WFXSwtch] c:\progra~1\winfax\WFXSWTCH.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [Symantec NetDriver Monitor] c:\progra~1\symnet~1\SNDMon.exe
mRun: [ThreatFire] c:\program files\threatfire\TFTray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\qsb.exe" /autorun
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\d-link~1.lnk - c:\program files\d-link\airplus g wireless adapter utility\AirPlus.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\d-link~2.lnk - c:\program files\d-link\airplus g wireless adapter utility\Reg.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quicke~1.lnk - c:\program files\quicken\bagent.exe
IE: &ieSpell Options - c:\program files\iespell\iespell.dll/SPELLOPTION.HTM
IE: Check &Spelling - c:\program files\iespell\iespell.dll/SPELLCHECK.HTM
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Lookup on Merriam Webster - file://c:\program files\iespell\Merriam Webster.HTM
IE: Lookup on Wikipedia - file://c:\program files\iespell\wikipedia.HTM
IE: {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - res://c:\program files\iespell\iespell.dll/SPELLCHECK.HTM
IE: {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - res://c:\program files\iespell\iespell.dll/SPELLOPTION.HTM
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {11818680-FCF6-11D0-9808-0800092A4865} - hxxp://jobs.spb.ca.gov/Codebase/FormCtl.cab
DPF: {224F7DEA-B7C1-11D3-AB40-00902712A5C9} - hxxp://jobs.spb.ca.gov/codebase/plsspeller.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {A78856A6-334B-43AF-96F5-58574005910D} - hxxps://secure200.ipixmedia.com/code/Einstaller.cab
DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} - hxxp://www.linksysfix.com/netcheck/51/install/gtdownls.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45}
DPF: {EF2FB80F-0975-408E-A871-B00CC863478A} - hxxp://jobs.spb.ca.gov/codebase/fontinstaller.cab
DPF: {FFFFFFFF-CAFE-BABE-BABE-00AA0055595A} - hxxp://www.networksolutionsemailpopwizard.com/TrueSwitchEC.exe
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_9993303B90FE6C1D.dll
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2007-11-18 51472]
R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2007-11-18 39184]
R1 SAVRTPEL;SAVRTPEL;c:\program files\norton antivirus\savrtpel.sys [2005-7-18 37000]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20050217.008\NAVENG.Sys [2005-2-17 73728]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20050217.008\NavEx15.Sys [2005-2-17 631040]
R3 SAVRT;SAVRT;c:\program files\norton antivirus\savrt.sys [2005-7-18 305288]
R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2007-11-18 33040]
S3 AWINDIS5;AWINDIS5 Protocol Driver;c:\windows\system32\AWINDIS5.SYS [2007-11-11 16194]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys --> c:\windows\system32\drivers\motccgp.sys [?]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys --> c:\windows\system32\drivers\motccgpfl.sys [?]
S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2008-8-4 23680]

=============== Created Last 30 ================

2009-03-31 13:45 <DIR> --d----- c:\program files\Motorola
2009-03-31 07:12 <DIR> --d----- c:\docume~1\rick\applic~1\Malwarebytes
2009-03-31 07:12 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-31 07:12 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-31 07:12 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-03-31 07:11 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-03-26 18:20 <DIR> --d----- c:\docume~1\rick\applic~1\Sammsoft
2009-03-26 18:16 <DIR> --d----- c:\program files\Advanced Registry Optimizer
2009-03-26 08:28 <DIR> --d----- c:\program files\Norton Security Scan
2009-03-23 08:16 627 -------- c:\windows\fna00172
2009-03-23 08:16 <DIR> --d----- c:\program files\FoneSync
2009-03-23 08:15 <DIR> --d----- c:\documents and settings\rick\WINDOWS
2009-03-23 07:35 <DIR> --d----- c:\program files\Microsoft Works Suite 2001
2009-03-20 20:45 <DIR> --d----- c:\program files\Microsoft Small Business
2009-03-20 20:20 <DIR> --d----- c:\program files\Microsoft SQL Server

==================== Find3M ====================

2009-03-03 11:19 39,184 a------- c:\windows\system32\drivers\TfSysMon.sys
2009-03-03 11:19 33,040 a------- c:\windows\system32\drivers\TfNetMon.sys
2009-03-03 11:19 12,560 a------- c:\windows\system32\drivers\TfKbMon.sys
2009-03-03 11:19 51,472 a------- c:\windows\system32\drivers\TfFsMon.sys
2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys
2007-12-13 17:43 439,296 ac------ c:\documents and settings\rick\GoToAssist_phone__317_en.exe
2007-09-22 12:44 92,064 ac------ c:\documents and settings\rick\mqdmmdm.sys
2007-09-22 12:44 79,328 ac------ c:\documents and settings\rick\mqdmserd.sys
2007-09-22 12:44 9,232 ac------ c:\documents and settings\rick\mqdmmdfl.sys
2007-09-22 12:44 5,936 ac------ c:\documents and settings\rick\mqdmwhnt.sys
2007-09-22 12:44 66,656 ac------ c:\documents and settings\rick\mqdmbus.sys
2007-09-22 12:44 25,600 ac------ c:\documents and settings\rick\usbsermptxp.sys
2007-09-22 12:44 22,768 ac------ c:\documents and settings\rick\usbsermpt.sys
2007-09-22 12:44 6,208 ac------ c:\documents and settings\rick\mqdmcmnt.sys
2007-09-22 12:44 4,048 ac------ c:\documents and settings\rick\mqdmcr.sys
2008-10-18 20:22 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008101820081019\index.dat

============= FINISH: 15:27:37.11 ===============


DDS (Ver_09-03-16.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 3/12/2005 4:44:46 PM
System Uptime: 3/31/2009 9:38:06 AM (6 hours ago)

Motherboard: Quanta | | 3084
Processor: Intel(R) Celeron(R) M processor 1400MHz | U1 | 1396/100mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 37 GiB total, 9.501 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP715: 12/28/2008 2:05:11 PM - System Checkpoint
RP716: 12/30/2008 6:46:17 PM - System Checkpoint
RP717: 1/1/2009 12:07:34 PM - System Checkpoint
RP718: 1/2/2009 2:34:00 PM - Installed iTunes
RP719: 1/3/2009 11:25:22 PM - System Checkpoint
RP720: 1/7/2009 6:49:47 PM - System Checkpoint
RP721: 1/9/2009 11:03:07 AM - System Checkpoint
RP722: 1/14/2009 6:33:21 PM - Software Distribution Service 3.0
RP723: 1/17/2009 11:17:31 AM - System Checkpoint
RP724: 1/18/2009 11:34:28 AM - System Checkpoint
RP725: 1/20/2009 6:13:15 AM - System Checkpoint
RP726: 1/21/2009 6:07:24 PM - System Checkpoint
RP727: 1/22/2009 8:16:24 PM - System Checkpoint
RP728: 1/23/2009 10:13:36 PM - System Checkpoint
RP729: 1/25/2009 9:51:44 AM - System Checkpoint
RP730: 1/28/2009 5:28:02 AM - Restore Operation
RP731: 1/30/2009 3:43:49 PM - System Checkpoint
RP732: 1/31/2009 5:56:37 PM - Spybot-S&D Spyware removal
RP733: 2/2/2009 8:05:48 PM - System Checkpoint
RP734: 2/4/2009 6:51:58 PM - System Checkpoint
RP735: 2/6/2009 7:18:11 PM - System Checkpoint
RP736: 2/7/2009 8:37:33 PM - System Checkpoint
RP737: 2/10/2009 5:42:45 AM - System Checkpoint
RP738: 2/12/2009 6:13:31 AM - Software Distribution Service 3.0
RP739: 2/16/2009 2:50:45 PM - System Checkpoint
RP740: 2/18/2009 6:31:41 PM - Installed Compatibility Pack for the 2007 Office system
RP741: 2/19/2009 9:10:41 PM - System Checkpoint
RP742: 2/21/2009 11:12:35 AM - System Checkpoint
RP743: 2/22/2009 12:25:29 PM - System Checkpoint
RP744: 2/25/2009 5:16:36 PM - Software Distribution Service 3.0
RP745: 2/28/2009 9:57:09 AM - System Checkpoint
RP746: 3/1/2009 11:18:58 AM - System Checkpoint
RP747: 3/9/2009 4:59:21 PM - System Checkpoint
RP748: 3/10/2009 5:36:11 PM - System Checkpoint
RP749: 3/12/2009 5:47:34 PM - Software Distribution Service 3.0
RP750: 3/13/2009 2:25:32 PM - Software Distribution Service 3.0
RP751: 3/14/2009 5:48:28 PM - System Checkpoint
RP752: 3/15/2009 9:43:22 PM - System Checkpoint
RP753: 3/17/2009 9:33:22 AM - System Checkpoint
RP754: 3/18/2009 9:48:28 AM - System Checkpoint
RP755: 3/18/2009 7:47:24 PM - Restore Operation
RP756: 3/18/2009 9:05:31 PM - Restore Operation
RP757: 3/20/2009 10:16:29 AM - System Checkpoint
RP758: 3/20/2009 5:13:46 PM - Installed Microsoft .NET Framework 2.0
RP759: 3/20/2009 5:08:07 PM - Installed Microsoft Office Small Business 2007
RP760: 3/20/2009 7:20:08 PM - Installed Microsoft .NET Framework 2.0
RP761: 3/20/2009 7:33:24 PM - Installed Microsoft .NET Framework 2.0
RP762: 3/22/2009 2:04:37 PM - System Checkpoint
RP763: 3/22/2009 7:06:40 PM - Restore Operation
RP764: 3/23/2009 6:11:55 AM - Software Distribution Service 3.0
RP765: 3/23/2009 7:39:46 AM - Installed Works Suite OS Pack
RP766: 3/23/2009 8:13:46 AM - Installed Works Synchronization
RP767: 3/23/2009 8:19:43 AM - Installed Microsoft Word 2000 SR-1
RP768: 3/23/2009 8:25:31 AM - Installed Microsoft Works Suite Add-in for Microsoft Word
RP769: 3/24/2009 10:40:14 AM - System Checkpoint
RP770: 3/25/2009 1:27:38 PM - System Checkpoint
RP771: 3/26/2009 7:54:52 AM - Spybot-S&D Spyware removal
RP772: 3/26/2009 12:33:00 PM - Spybot-S&D Spyware removal
RP773: 3/26/2009 6:21:38 PM - ADVANCED REGISTRY OPTIMIZER - FIRST RUN
RP774: 3/27/2009 7:44:01 PM - System Checkpoint
RP775: 3/29/2009 6:44:32 PM - System Checkpoint
RP776: 3/30/2009 6:55:22 PM - Installed Image Resizer Powertoy for Windows XP
RP777: 3/30/2009 7:08:46 PM - Software Distribution Service 3.0

==== Installed Programs ======================

1310
1310_Help
1310Tour
1310Trb
21_22_Trb
2170
2170_Help
2170Tour
AdMission Photo Uploader
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.3
Advanced Registry Optimizer
AiO_Scan
AIOMinimal
AiOSoftware
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoImpression
Avanquest update
Bonjour
Broadcom 802.11 Driver
Calendar Creator 8.0
Camera Support Core Library
Camera Window DS
Camera Window DVC
Camera Window MC
Canon Camera Support Core Library
Canon Camera Window DS for ZoomBrowser EX
Canon Camera Window DVC for ZoomBrowser EX
Canon Camera Window for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities PhotoStitch 3.1
Canon ZoomBrowser EX
CardRd81
CC_ccStart
ccCommon
CCScore
Citrix ICA Web Client
Compatibility Pack for the 2007 Office system
Conexant AC-Link Audio
Copy
CR2
CreativeProjects
Critical Update for Windows Media Player 11 (KB959772)
D-Link AirPlus G Wireless Adapter
Director
DocProc
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESShelp
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
essvatgt
essvcpt
Fax
FoneSync
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
HijackThis 2.0.2
HLPPDOCK
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Deskjet Preloaded Printer Drivers
HP Help and Support
HP Image Zone 3.5
HP PSC & OfficeJet 3.5
HPIZFix3
hpmdtab
HpSdpAppCoreApp
HPSystemDiagnostics
ieSpell
Image Resizer Powertoy for Windows XP
InstantShare
Intel(R) Extreme Graphics 2 Driver
InterVideo WinDVD
iTunes
Java 2 Runtime Environment, SE v1.4.2_03
kgcbase
Kodak EasyShare software
KSU
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
Malwarebytes' Anti-Malware
Memories Disc Creator 2.0
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 SR-1 Professional
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C Runtime
Microsoft Visual C++ 2005 Redistributable
Microsoft Word 2000 SR-1
Microsoft Works 2001 Setup Launcher
Microsoft Works 7.0
Microsoft Works Suite Add-in for Microsoft Word
Motorola Driver Installation 3.7.0
Motorola Phone Tools
Motorola Software Update
MovieEdit Task
MSN
MSRedist
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 Parser and SDK
muvee autoProducer DVD Edition - HPH
MyDSC2
Nortel Networks Contivity VPN Client
Norton AntiVirus 2004
Norton AntiVirus 2004 (Symantec Corporation)
Norton AntiVirus Parent MSI
Norton Security Scan
Norton Security Scan (Symantec Corporation)
Norton WMI Update
Notifier
OfotoXMI
OTtBP
OTtBPSDK
overland
Perfect Typing
PhotoGallery
Photosmart 140,240,7200,7600,7700,7900 Series
PhotoStitch
PokerStars.net
PrintScreen
PSShortcutsP
QFolder
Quick Launch Buttons 5.00 B3
QuickBooks Pro 2007
QuickBooks Product Listing Service
Quicken 2004
QuickProjects
QuickTime
Rand McNally SGDE Engine V6
Rand McNally SGDE Search Databases
Rand McNally Street Guide San Bernardino & Riverside Counties 2006
RAW Image Task 1.2
Readme
REALTEK Gigabit and Fast Ethernet NIC Driver
RecordNow!
RemoteCapture Task 1.1
Scan
Scrapbook Factory Deluxe 3.0
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
SFR
SHASTA
SKIN0001
SkinsHP1
SkinsHP2
SKINXSDK
SoftV92 Data Fax Modem with SmartCP
Sonic Update Manager
Spybot - Search & Destroy
Spybot - Search & Destroy 1.3
staticcr
SupportSoft Assisted Service
Symantec Network Drivers Update
Symantec Script Blocking Installer
Symantec WinFax PRO
SymNet
Synaptics Pointing Device Driver
ThreatFire
TrayApp
Unload
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Viewpoint Manager (Remove Only)
Viewpoint Media Player
VPRINTOL
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WIRELESS
Works Suite OS Pack
Works Synchronization
Zone Deluxe Games

==== Event Viewer Messages From Past Week ========

3/26/2009 9:58:13 AM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
3/26/2009 9:58:13 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
3/25/2009 5:50:07 AM, error: Service Control Manager [7000] - The Network Location Awareness (NLA) service failed to start due to the following error: All pipe instances are busy.
3/25/2009 5:50:07 AM, error: Service Control Manager [7000] - The Fast User Switching Compatibility service failed to start due to the following error: All pipe instances are busy.
3/25/2009 5:50:04 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the ShellHWDetection service.
3/25/2009 5:49:04 AM, error: Service Control Manager [7000] - The Network Location Awareness (NLA) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
3/25/2009 5:49:04 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Nla service.
3/25/2009 5:48:34 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the WZCSVC service.
3/24/2009 6:43:11 AM, error: ipnathlp [32003] - The Network Address Translator (NAT) was unable to request an operation of the kernel-mode translation module. This may indicate misconfiguration, insufficient resources, or an internal error. The data is the error code.
3/24/2009 6:15:18 AM, error: ACPIEC [1] - \Device\ACPIEC: The embedded controller (EC) hardware didn't respond within the timeout period. This may indicate an error in the EC hardware or firmware, or possibly a poorly designed BIOS which accesses the EC in an unsafe manner. The EC driver will retry the failed transaction if possible.
3/27/2009 10:37:38 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service.
3/27/2009 1:57:17 PM, error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has done this 1 time(s).
3/27/2009 2:19:48 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PC Tools Security Service service to connect.
3/27/2009 2:19:48 PM, error: Service Control Manager [7000] - The PC Tools Security Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
3/27/2009 2:34:21 PM, error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has done this 2 time(s).
3/27/2009 4:53:14 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Bonjour Service service.
3/27/2009 4:53:25 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
3/28/2009 6:46:53 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Pml Driver HPZ12 service to connect.
3/28/2009 6:46:53 AM, error: Service Control Manager [7000] - The Pml Driver HPZ12 service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
3/30/2009 7:10:46 AM, error: Service Control Manager [7023] - The iPod Service service terminated with the following error: Security must be initialized before any interfaces are marshalled or unmarshalled. It cannot be changed once initialized.
3/30/2009 7:12:39 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
3/30/2009 7:12:59 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the iPod Service service to connect.
3/30/2009 7:12:59 AM, error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
3/30/2009 5:34:25 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
3/30/2009 5:36:21 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the SymWSC service.
3/31/2009 6:10:24 AM, error: Service Control Manager [7024] - The Routing and Remote Access service terminated with service-specific error 2147942405 (0x80070005).
3/31/2009 9:39:18 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'Savrt' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.

==== End Of File ===========================

shelf life
2009-04-02, 00:59
That didnt provide any clues as far as malware goes.
Advanced Registry Optimizer; these are really worthless, its a myth it wont improve a computers preformance. Have you ever run the defrag utility?
Looks like your Norton AV is out of date. Has the subscription run out? Need a free AV?

Java is out of date:
Vulnerabilities in versions of Sun Java may be responsible for some malware installs via your browser.

It is important to keep Sun Java up to date and also to remove older versions.

* 1. Uninstall old versions of Sun Java via Add/Remove Programs.
* 2. Click the Remove or Change/Remove button
* 3. Reboot your PC if prompted.

to check if you have the latest version of Java and to download the latest version:

http://www.java.com/en/download/help/testvm.xml?ff3

TRX450R
2009-04-02, 05:02
I deleted the optimizer from my system and I have indeed run the defrag. I downloaded the Google chrome and am using that with the new Java. I don't have up to date antivirus but I do run threatfire and I downloaded Windows live one care last night.
So what are your thoughts on what I've got going on right now?

Rick

shelf life
2009-04-03, 01:16
looks like you still have norton products installed. If you use One Care and it includes a antivirus then take a look in add/remove programs panel for Norton or Symantec and uninstall them. Or read about this removal tool:

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Note the warning: You do have Symantec WinFax PRO installed
If you dont use it then it can be removed via add/remove programs panel also