View Full Version : Virtumonde.dll, virtumonde.sci,virtumonde.sdn
bradengirl
2009-03-28, 20:12
While running Spybot 1.6.2.46, the scan showed Virtumonde files with a ddl, sci and sdn extension but did not show any infected files for me to remove. I belive I have Virtumonde. Can someone help me remove it? I am just a beginner. My HJT log is below. Thank you!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:54:07 PM, on 3/28/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\keyhook.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\HP\hpcoretech\soln\HPOSM.exe
C:\WINDOWS\system32\sistray.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\windowsxp\Desktop\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 69.25.74.36 MAIL006 #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 69.25.74.37 MAIL007 #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 69.25.74.36 MAIL006.mail.lan #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 69.25.75.251 MAIL091.mail.lan #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 69.25.75.251 MAIL091 #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 64.95.72.204 BE034 #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 64.95.72.204 BE034.mail.lan #Exchange Hosting 12/19/07 17:28:53
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: &Search - ?p=ZUxdm080YYUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=67633
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - http://h30155.www3.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
--
End of file - 7548 bytes
Hi bradengirl
Spybot goes through its definitions while scanning.
It doesn't mean that you are infected.
I don't see anything bad in HijackThis log.
Do you have any symptoms?
bradengirl
2009-03-29, 16:49
Thank you for your kind response. I have had one pop up which said my computer was infected and which advertised a spyware scan program of some sort. I normally have NO pop ups so I immediately ran Spybot 1.5.2.20 which was loaded on my computer. That scan showed Virtumonde so I tried to remove it. Spybot removed it but when I rebooted and re-scanned, it was back. A week went by. I tried to rerun 1.5.2.20 but that program would no longer run so I downloaded Spybot 1.6.2.46 and ran that. That scan did not find Virtumonde. My other symptoms are a very slow computer and a hard drive that seems full all the time.
Then we continue with this:
Download random''s system information tool (RSIT) by random/random from here (http://images.malwareremoval.com/random/RSIT.exe) and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
bradengirl
2009-03-29, 18:14
Thank you for your help Shaba. I have done as you requested. The logs are below.
I neglected to mention previously that I downloaded Superantispyware to check for/remove Virtumonde. I did this right around the day that I had the first pop-up. Superantispyware did not detect Virtumonde. I have since uninstalled that program.
Logfile of random's system information tool 1.06 (written by random/random)
Run by windowsxp at 2009-03-29 11:52:00
Microsoft Windows XP Home Edition Service Pack 2
System drive C: has 825 MB (3%) free of 29 GB
Total RAM: 479 MB (42% free)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:52:54 AM, on 3/29/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\keyhook.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\windowsxp\Desktop\RSIT.exe
C:\Documents and Settings\windowsxp\Desktop\windowsxp.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 69.25.74.36 MAIL006 #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 69.25.74.37 MAIL007 #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 69.25.74.36 MAIL006.mail.lan #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 69.25.75.251 MAIL091.mail.lan #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 69.25.75.251 MAIL091 #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 64.95.72.204 BE034 #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 64.95.72.204 BE034.mail.lan #Exchange Hosting 12/19/07 17:28:53
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: &Search - ?p=ZUxdm080YYUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=67633
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - http://h30155.www3.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
--
End of file - 7556 bytes
======Scheduled tasks folder======
C:\WINDOWS\tasks\AppleSoftwareUpdate.job
======Registry dump======
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2009-01-26 1879896]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-03-09 35840]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-03-09 73728]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"SiS Windows KeyHook"=C:\WINDOWS\system32\keyhook.exe [2004-06-25 249856]
"SiSUSBRG"=C:\WINDOWS\SiSUSBrg.exe [2002-07-12 106496]
"SoundMan"=C:\WINDOWS\SOUNDMAN.EXE [2004-07-01 67584]
"AVG7_CC"=C:\PROGRA~1\Grisoft\AVG7\avgcc.exe [2009-02-24 590848]
"HP Software Update"=C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2004-02-12 49152]
"HP Component Manager"=C:\Program Files\HP\hpcoretech\hpcmpmgr.exe [2003-12-22 241664]
"BCMSMMSG"=C:\WINDOWS\BCMSMMSG.exe [2003-08-29 122880]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2009-01-05 413696]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-01-06 290088]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-03-09 148888]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2004-10-13 1694208]
"DellSupport"=C:\Program Files\DellSupport\DSAgnt.exe [2007-03-15 460784]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2004-08-04 15360]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
Monitor.lnk - C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
Utility Tray.lnk - C:\WINDOWS\system32\sistray.exe
C:\Documents and Settings\windowsxp\Start Menu\Programs\Startup
ERUNT AutoBackup.lnk - C:\Program Files\ERUNT\AUTOBACK.EXE
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Grisoft\AVG7\avginet.exe"="C:\Program Files\Grisoft\AVG7\avginet.exe:*:Enabled:avginet.exe"
"C:\Program Files\Grisoft\AVG7\avgamsvr.exe"="C:\Program Files\Grisoft\AVG7\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\Program Files\Grisoft\AVG7\avgcc.exe"="C:\Program Files\Grisoft\AVG7\avgcc.exe:*:Enabled:avgcc.exe"
"C:\Program Files\Grisoft\AVG7\avgemc.exe"="C:\Program Files\Grisoft\AVG7\avgemc.exe:*:Enabled:avgemc.exe"
"C:\Program Files\Intuit\QuickBooks 2008\QBDBMgrN.exe"="C:\Program Files\Intuit\QuickBooks 2008\QBDBMgrN.exe:*:Enabled:QuickBooks 2008 Data Manager"
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE"="C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\Program Files\Bonjour\mDNSResponder.exe"="C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
======List of files/folders created in the last 1 months======
2009-03-29 11:52:00 ----D---- C:\rsit
2009-03-28 14:44:09 ----D---- C:\WINDOWS\ERDNT
2009-03-28 14:42:47 ----D---- C:\Program Files\ERUNT
2009-03-28 10:15:35 ----A---- C:\WINDOWS\system32\javaws.exe
2009-03-28 10:15:35 ----A---- C:\WINDOWS\system32\javaw.exe
2009-03-28 10:15:35 ----A---- C:\WINDOWS\system32\java.exe
2009-03-10 20:39:49 ----HDC---- C:\WINDOWS\$NtUninstallKB960225$
2009-03-10 20:39:18 ----HDC---- C:\WINDOWS\$NtUninstallKB958690$
2009-03-08 22:35:27 ----D---- C:\WINDOWS\Sun
2009-03-08 22:33:37 ----A---- C:\WINDOWS\system32\deploytk.dll
2009-03-08 22:30:21 ----D---- C:\Documents and Settings\windowsxp\Application Data\Sun
2009-03-06 23:32:57 ----D---- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2009-03-06 23:32:33 ----D---- C:\Program Files\SUPERAntiSpyware
2009-03-06 23:32:33 ----D---- C:\Documents and Settings\windowsxp\Application Data\SUPERAntiSpyware.com
======List of files/folders modified in the last 1 months======
2009-03-29 11:51:37 ----D---- C:\WINDOWS\Prefetch
2009-03-29 11:44:01 ----D---- C:\WINDOWS\Temp
2009-03-29 07:49:37 ----D---- C:\WINDOWS
2009-03-28 17:24:12 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-03-28 14:42:47 ----RD---- C:\Program Files
2009-03-28 14:26:35 ----D---- C:\Quickbooks Data
2009-03-28 14:06:56 ----SHD---- C:\WINDOWS\Installer
2009-03-28 14:06:55 ----SHD---- C:\Config.Msi
2009-03-28 14:06:55 ----D---- C:\Program Files\Common Files
2009-03-28 12:11:49 ----D---- C:\Documents and Settings\windowsxp\Application Data\Apple Computer
2009-03-28 12:02:38 ----D---- C:\Program Files\Spybot - Search & Destroy
2009-03-28 11:47:05 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2009-03-28 10:23:02 ----D---- C:\WINDOWS\system32
2009-03-28 10:15:26 ----D---- C:\Program Files\Java
2009-03-23 20:23:20 ----D---- C:\WINDOWS\system32\CatRoot2
2009-03-21 12:30:31 ----D---- C:\Documents and Settings\All Users\Application Data\Microsoft Help
2009-03-21 12:30:29 ----D---- C:\WINDOWS\pchealth
2009-03-21 12:30:25 ----D---- C:\Program Files\Common Files\Microsoft Shared
2009-03-21 12:28:24 ----D---- C:\WINDOWS\WinSxS
2009-03-16 20:40:15 ----D---- C:\Backups
2009-03-16 19:54:27 ----D---- C:\Downloads
2009-03-10 20:39:55 ----HD---- C:\WINDOWS\inf
2009-03-10 20:39:52 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-03-10 20:39:40 ----A---- C:\WINDOWS\imsins.BAK
2009-03-10 18:06:14 ----HD---- C:\WINDOWS\$hf_mig$
2009-03-08 22:35:25 ----SD---- C:\WINDOWS\Downloaded Program Files
2009-03-08 17:44:45 ----A---- C:\WINDOWS\win.ini
2009-03-08 14:53:28 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-03-07 03:00:23 ----D---- C:\Documents and Settings\All Users\Application Data\avg7
======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R1 Avg7Core;AVG7 Kernel; C:\WINDOWS\System32\Drivers\avg7core.sys [2007-11-08 821856]
R1 Avg7RsW;AVG7 Wrap Driver; C:\WINDOWS\System32\Drivers\avg7rsw.sys [2007-11-08 4224]
R1 Avg7RsXP;AVG7 Resident Driver XP; C:\WINDOWS\System32\Drivers\avg7rsxp.sys [2007-11-08 27776]
R1 AvgClean;AVG7 Clean Driver; C:\WINDOWS\System32\Drivers\avgclean.sys [2007-12-21 10760]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2004-08-04 36096]
R1 SiSkp;SiSkp; C:\WINDOWS\system32\DRIVERS\srvkp.sys [2004-06-25 12416]
R2 AvgTdi;AVG Network Redirector; C:\WINDOWS\System32\Drivers\avgtdi.sys [2007-11-08 4960]
R3 ALCXSENS;Service for WDM 3D Audio Driver; C:\WINDOWS\system32\drivers\ALCXSENS.SYS [2004-02-23 400384]
R3 ALCXWDM;Service for Realtek AC97 Audio (WDM); C:\WINDOWS\system32\drivers\ALCXWDM.SYS [2004-07-01 626977]
R3 BCMModem;BCM V.92 56K Modem; C:\WINDOWS\system32\DRIVERS\BCMSM.sys [2003-08-29 1101696]
R3 DSPROCT;DSPROCT; \??\C:\PROGRA~1\DELLSU~1\GTACTION\TRIGGERS\DSPROCT.sys []
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys [2008-04-17 15464]
R3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2004-03-22 51088]
R3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2004-03-22 16496]
R3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2004-03-22 21744]
R3 SiS315;SiS315; C:\WINDOWS\system32\DRIVERS\sisgrp.sys [2004-06-25 218112]
R3 SISNIC;SiS PCI Fast Ethernet Adapter Driver; C:\WINDOWS\system32\DRIVERS\sisnic.sys [2004-08-03 32768]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2004-08-04 31616]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2004-08-04 26624]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-04 57600]
R3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbohci.sys [2004-08-04 17024]
R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-04 25856]
R3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
R3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-04 26496]
S3 FXDRV;FXDRV; \??\D:\Fxdrv.sys []
S3 hidusb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2004-08-04 9600]
S3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
S3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2004-08-04 12160]
S3 SDDMI2;SDDMI2; \??\C:\WINDOWS\system32\DDMI2.sys []
S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []
======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2008-11-07 132424]
R2 Avg7Alrt;AVG7 Alert Manager Server; C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe [2007-11-08 418816]
R2 Avg7UpdSvc;AVG7 Update Service; C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe [2007-11-08 49664]
R2 AVGEMS;AVG E-mail Scanner; C:\PROGRA~1\Grisoft\AVG7\avgemc.exe [2007-12-21 406528]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-08-29 238888]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-03-09 152984]
R2 QBCFMonitorService;QBCFMonitorService; C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe [2008-02-27 20480]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-01-06 536872]
R3 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\system32\HPZipm12.exe [2004-03-18 65536]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-10-24 33800]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-10-24 70144]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; C:\WINDOWS\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe [2006-10-20 36864]
S3 idsvc;Windows CardSpace; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2006-10-30 741376]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-26 441136]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 QBFCService;Intuit QuickBooks FCS; C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [2007-05-24 61440]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2006-10-30 122880]
-----------------EOF-----------------
info.txt logfile of random's system information tool 1.06 2009-03-29 11:52:59
======Uninstall list======
-->MsiExec.exe /I{8ED4E82B-8CEA-40DE-826C-37AC7B941F81}
-->MsiExec.exe /I{F543B12A-13F5-487E-9314-F7D25E1BBE3E}
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E06E4F4E-72D6-4497-BFFD-BCB43077C2F4}\setup.exe" -l0x9 -uninst
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)-->MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe Shockwave Player-->C:\WINDOWS\system32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Macromed\SHOCKW~1\Install.log
Apple Mobile Device Support-->MsiExec.exe /I{EC4455AB-F155-4CC1-A4C5-88F3777F9886}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
AVG 7.5-->C:\Program Files\Grisoft\AVG7\setup.exe /UNINSTALL
BCM V.92 56K Modem-->C:\WINDOWS\BCMSMU.exe quiet
Bonjour-->MsiExec.exe /I{8A25392D-C5D2-4E79-A2BD-C15DDC5B0959}
ERUNT 1.1j-->"C:\Program Files\ERUNT\unins000.exe"
HijackThis 2.0.2-->"C:\Documents and Settings\windowsxp\Desktop\HijackThis.exe" /uninstall
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
HP Image Zone 4.2-->C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP PSC & OfficeJet 4.2-->"C:\Program Files\HP\Digital Imaging\{A1062847-0846-427A-92A1-BB8251A91E91}\setup\hpzscr01.exe" -datfile hposcr04.dat
HP Software Update-->MsiExec.exe /X{457791C5-D702-4143-A7B2-2744BE9573F2}
iTunes-->MsiExec.exe /I{F5C63795-2708-4D15-BF18-5ABBFF7DFFC8}
Java(TM) 6 Update 13-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216012FF}
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0 Service Pack 1-->MsiExec.exe /I{B508B3F1-A24A-32C0-B310-85786919EF28}
Microsoft .NET Framework 3.0-->C:\WINDOWS\Microsoft.NET\Framework\v3.0\Microsoft .NET Framework 3.0\setup.exe
Microsoft Office Outlook 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall OUTLOOKSTD /dll OSETUP.DLL
Microsoft Office Outlook 2007-->MsiExec.exe /X{90120000-00E0-0000-0000-0000000FF1CE}
Microsoft Office Outlook MUI (English) 2007-->MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Standard Edition 2003-->MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9}
Microsoft Office XP Media Content-->MsiExec.exe /I{90300409-6000-11D3-8CFE-0050048383C9}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 Parser and SDK-->MsiExec.exe /I{716E0306-8318-4364-8B8F-0CC4E9376BAC}
MSXML 6 Service Pack 2 (KB954459)-->MsiExec.exe /I{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}
QuickBooks Premier: Accountant Edition 2005-->msiexec.exe /I {F543B12A-13F5-487E-9314-F7D25E1BBE3E} UNIQUE_NAME="accountant" QBFULLNAME="QuickBooks Premier: Accountant Edition 2005" ADDREMOVE=1
QuickBooks Premier: Accountant Edition 2008-->msiexec.exe /I {8ED4E82B-8CEA-40DE-826C-37AC7B941F81} UNIQUE_NAME="accountant" QBFULLNAME="QuickBooks Premier: Accountant Edition 2008" ADDREMOVE=1
QuickTime-->MsiExec.exe /I{216AB108-2AE1-4130-B3D5-20B2C4C80F8F}
Realtek AC'97 Audio-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FB08F381-6533-4108-B7DD-039E11FBC27E}\setup.exe" REMOVE
SanDisk TransferMate-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{601C6E14-DF1E-4113-A8C8-F9DB90CB0D88}\Setup.exe" -l0x9
Security Update for 2007 Microsoft Office System (KB951550)-->msiexec /package {90120000-00E0-0000-0000-0000000FF1CE} /uninstall {B243E9A5-ED77-4F1B-B338-2486FD82DC85}
Security Update for 2007 Microsoft Office System (KB951944)-->msiexec /package {90120000-00E0-0000-0000-0000000FF1CE} /uninstall {797AE457-BA17-4BBC-B501-25FB3A0103C7}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Microsoft Office system 2007 (KB954326)-->msiexec /package {90120000-00E0-0000-0000-0000000FF1CE} /uninstall {5F7F6FFF-395D-480E-8450-64F385D82C5F}
Security Update for Microsoft Office Word 2007 (KB956358)-->msiexec /package {90120000-00E0-0000-0000-0000000FF1CE} /uninstall {4551666D-0FD6-4C69-8A81-1C6F2E64517C}
Security Update for Windows Media Player (KB911564)-->"C:\WINDOWS\$NtUninstallKB911564$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player 6.4 (KB925398)-->"C:\WINDOWS\$NtUninstallKB925398_WMP64$\spuninst\spuninst.exe"
Security Update for Windows Media Player 9 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB890046)-->"C:\WINDOWS\$NtUninstallKB890046$\spuninst\spuninst.exe"
Security Update for Windows XP (KB893756)-->"C:\WINDOWS\$NtUninstallKB893756$\spuninst\spuninst.exe"
Security Update for Windows XP (KB896358)-->"C:\WINDOWS\$NtUninstallKB896358$\spuninst\spuninst.exe"
Security Update for Windows XP (KB896423)-->"C:\WINDOWS\$NtUninstallKB896423$\spuninst\spuninst.exe"
Security Update for Windows XP (KB896428)-->"C:\WINDOWS\$NtUninstallKB896428$\spuninst\spuninst.exe"
Security Update for Windows XP (KB899587)-->"C:\WINDOWS\$NtUninstallKB899587$\spuninst\spuninst.exe"
Security Update for Windows XP (KB899591)-->"C:\WINDOWS\$NtUninstallKB899591$\spuninst\spuninst.exe"
Security Update for Windows XP (KB900725)-->"C:\WINDOWS\$NtUninstallKB900725$\spuninst\spuninst.exe"
Security Update for Windows XP (KB901017)-->"C:\WINDOWS\$NtUninstallKB901017$\spuninst\spuninst.exe"
Security Update for Windows XP (KB901214)-->"C:\WINDOWS\$NtUninstallKB901214$\spuninst\spuninst.exe"
Security Update for Windows XP (KB902400)-->"C:\WINDOWS\$NtUninstallKB902400$\spuninst\spuninst.exe"
Security Update for Windows XP (KB904706)-->"C:\WINDOWS\$NtUninstallKB904706$\spuninst\spuninst.exe"
Security Update for Windows XP (KB905414)-->"C:\WINDOWS\$NtUninstallKB905414$\spuninst\spuninst.exe"
Security Update for Windows XP (KB905749)-->"C:\WINDOWS\$NtUninstallKB905749$\spuninst\spuninst.exe"
Security Update for Windows XP (KB908519)-->"C:\WINDOWS\$NtUninstallKB908519$\spuninst\spuninst.exe"
Security Update for Windows XP (KB911562)-->"C:\WINDOWS\$NtUninstallKB911562$\spuninst\spuninst.exe"
Security Update for Windows XP (KB911927)-->"C:\WINDOWS\$NtUninstallKB911927$\spuninst\spuninst.exe"
Security Update for Windows XP (KB913580)-->"C:\WINDOWS\$NtUninstallKB913580$\spuninst\spuninst.exe"
Security Update for Windows XP (KB914388)-->"C:\WINDOWS\$NtUninstallKB914388$\spuninst\spuninst.exe"
Security Update for Windows XP (KB914389)-->"C:\WINDOWS\$NtUninstallKB914389$\spuninst\spuninst.exe"
Security Update for Windows XP (KB917344)-->"C:\WINDOWS\$NtUninstallKB917344$\spuninst\spuninst.exe"
Security Update for Windows XP (KB917953)-->"C:\WINDOWS\$NtUninstallKB917953$\spuninst\spuninst.exe"
Security Update for Windows XP (KB918118)-->"C:\WINDOWS\$NtUninstallKB918118$\spuninst\spuninst.exe"
Security Update for Windows XP (KB918439)-->"C:\WINDOWS\$NtUninstallKB918439$\spuninst\spuninst.exe"
Security Update for Windows XP (KB919007)-->"C:\WINDOWS\$NtUninstallKB919007$\spuninst\spuninst.exe"
Security Update for Windows XP (KB920213)-->"C:\WINDOWS\$NtUninstallKB920213$\spuninst\spuninst.exe"
Security Update for Windows XP (KB920670)-->"C:\WINDOWS\$NtUninstallKB920670$\spuninst\spuninst.exe"
Security Update for Windows XP (KB920683)-->"C:\WINDOWS\$NtUninstallKB920683$\spuninst\spuninst.exe"
Security Update for Windows XP (KB920685)-->"C:\WINDOWS\$NtUninstallKB920685$\spuninst\spuninst.exe"
Security Update for Windows XP (KB921503)-->"C:\WINDOWS\$NtUninstallKB921503$\spuninst\spuninst.exe"
Security Update for Windows XP (KB922819)-->"C:\WINDOWS\$NtUninstallKB922819$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923191)-->"C:\WINDOWS\$NtUninstallKB923191$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923414)-->"C:\WINDOWS\$NtUninstallKB923414$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923689)-->"C:\WINDOWS\$NtUninstallKB923689$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923789)-->C:\WINDOWS\system32\MacroMed\Flash\genuinst.exe C:\WINDOWS\system32\MacroMed\Flash\KB923789.inf
Security Update for Windows XP (KB923980)-->"C:\WINDOWS\$NtUninstallKB923980$\spuninst\spuninst.exe"
Security Update for Windows XP (KB924270)-->"C:\WINDOWS\$NtUninstallKB924270$\spuninst\spuninst.exe"
Security Update for Windows XP (KB924496)-->"C:\WINDOWS\$NtUninstallKB924496$\spuninst\spuninst.exe"
Security Update for Windows XP (KB924667)-->"C:\WINDOWS\$NtUninstallKB924667$\spuninst\spuninst.exe"
Security Update for Windows XP (KB925902)-->"C:\WINDOWS\$NtUninstallKB925902$\spuninst\spuninst.exe"
Security Update for Windows XP (KB926255)-->"C:\WINDOWS\$NtUninstallKB926255$\spuninst\spuninst.exe"
Security Update for Windows XP (KB926436)-->"C:\WINDOWS\$NtUninstallKB926436$\spuninst\spuninst.exe"
Security Update for Windows XP (KB927779)-->"C:\WINDOWS\$NtUninstallKB927779$\spuninst\spuninst.exe"
Security Update for Windows XP (KB927802)-->"C:\WINDOWS\$NtUninstallKB927802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB928255)-->"C:\WINDOWS\$NtUninstallKB928255$\spuninst\spuninst.exe"
Security Update for Windows XP (KB928843)-->"C:\WINDOWS\$NtUninstallKB928843$\spuninst\spuninst.exe"
Security Update for Windows XP (KB929123)-->"C:\WINDOWS\$NtUninstallKB929123$\spuninst\spuninst.exe"
Security Update for Windows XP (KB930178)-->"C:\WINDOWS\$NtUninstallKB930178$\spuninst\spuninst.exe"
Security Update for Windows XP (KB931261)-->"C:\WINDOWS\$NtUninstallKB931261$\spuninst\spuninst.exe"
Security Update for Windows XP (KB931784)-->"C:\WINDOWS\$NtUninstallKB931784$\spuninst\spuninst.exe"
Security Update for Windows XP (KB932168)-->"C:\WINDOWS\$NtUninstallKB932168$\spuninst\spuninst.exe"
Security Update for Windows XP (KB933729)-->"C:\WINDOWS\$NtUninstallKB933729$\spuninst\spuninst.exe"
Security Update for Windows XP (KB935839)-->"C:\WINDOWS\$NtUninstallKB935839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB935840)-->"C:\WINDOWS\$NtUninstallKB935840$\spuninst\spuninst.exe"
Security Update for Windows XP (KB936021)-->"C:\WINDOWS\$NtUninstallKB936021$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938127)-->"C:\WINDOWS\$NtUninstallKB938127$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938829)-->"C:\WINDOWS\$NtUninstallKB938829$\spuninst\spuninst.exe"
Security Update for Windows XP (KB939653)-->"C:\WINDOWS\$NtUninstallKB939653$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941202)-->"C:\WINDOWS\$NtUninstallKB941202$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941568)-->"C:\WINDOWS\$NtUninstallKB941568$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941644)-->"C:\WINDOWS\$NtUninstallKB941644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941693)-->"C:\WINDOWS\$NtUninstallKB941693$\spuninst\spuninst.exe"
Security Update for Windows XP (KB942615)-->"C:\WINDOWS\$NtUninstallKB942615$\spuninst\spuninst.exe"
Security Update for Windows XP (KB943055)-->"C:\WINDOWS\$NtUninstallKB943055$\spuninst\spuninst.exe"
Security Update for Windows XP (KB943460)-->"C:\WINDOWS\$NtUninstallKB943460$\spuninst\spuninst.exe"
Security Update for Windows XP (KB943485)-->"C:\WINDOWS\$NtUninstallKB943485$\spuninst\spuninst.exe"
Security Update for Windows XP (KB944338)-->"C:\WINDOWS\$NtUninstallKB944338$\spuninst\spuninst.exe"
Security Update for Windows XP (KB944533)-->"C:\WINDOWS\$NtUninstallKB944533$\spuninst\spuninst.exe"
Security Update for Windows XP (KB944653)-->"C:\WINDOWS\$NtUninstallKB944653$\spuninst\spuninst.exe"
Security Update for Windows XP (KB945553)-->"C:\WINDOWS\$NtUninstallKB945553$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946026)-->"C:\WINDOWS\$NtUninstallKB946026$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB947864)-->"C:\WINDOWS\$NtUninstallKB947864$\spuninst\spuninst.exe"
Security Update for Windows XP (KB948590)-->"C:\WINDOWS\$NtUninstallKB948590$\spuninst\spuninst.exe"
Security Update for Windows XP (KB948881)-->"C:\WINDOWS\$NtUninstallKB948881$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950749)-->"C:\WINDOWS\$NtUninstallKB950749$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950759)-->"C:\WINDOWS\$NtUninstallKB950759$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953838)-->"C:\WINDOWS\$NtUninstallKB953838$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956390)-->"C:\WINDOWS\$NtUninstallKB956390$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958215)-->"C:\WINDOWS\$NtUninstallKB958215$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960714)-->"C:\WINDOWS\$NtUninstallKB960714$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
SiS VGA Utilities-->Rundll32 SiSInst.dll,Uninstall VGA,R
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
SupportSoft Assisted Service-->MsiExec.exe /I{5A3F6A80-7913-475E-8B96-477A952CFA43}
Update for Microsoft Office Outlook 2007 (KB952142)-->msiexec /package {90120000-00E0-0000-0000-0000000FF1CE} /uninstall {4AD3A076-427C-491F-A5B7-7D1DE788A756}
Update for Office 2007 (KB946691)-->msiexec /package {90120000-00E0-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}
Update for Outlook 2007 Junk Email Filter (kb962871)-->msiexec /package {90120000-00E0-0000-0000-0000000FF1CE} /uninstall {297857BF-4011-449B-BD74-DB64D182821C}
Update for Windows XP (KB894391)-->"C:\WINDOWS\$NtUninstallKB894391$\spuninst\spuninst.exe"
Update for Windows XP (KB898461)-->"C:\WINDOWS\$NtUninstallKB898461$\spuninst\spuninst.exe"
Update for Windows XP (KB900485)-->"C:\WINDOWS\$NtUninstallKB900485$\spuninst\spuninst.exe"
Update for Windows XP (KB908531)-->"C:\WINDOWS\$NtUninstallKB908531$\spuninst\spuninst.exe"
Update for Windows XP (KB910437)-->"C:\WINDOWS\$NtUninstallKB910437$\spuninst\spuninst.exe"
Update for Windows XP (KB911280)-->"C:\WINDOWS\$NtUninstallKB911280$\spuninst\spuninst.exe"
Update for Windows XP (KB916595)-->"C:\WINDOWS\$NtUninstallKB916595$\spuninst\spuninst.exe"
Update for Windows XP (KB920872)-->"C:\WINDOWS\$NtUninstallKB920872$\spuninst\spuninst.exe"
Update for Windows XP (KB922582)-->"C:\WINDOWS\$NtUninstallKB922582$\spuninst\spuninst.exe"
Update for Windows XP (KB925720)-->"C:\WINDOWS\$NtUninstallKB925720$\spuninst\spuninst.exe"
Update for Windows XP (KB927891)-->"C:\WINDOWS\$NtUninstallKB927891$\spuninst\spuninst.exe"
Update for Windows XP (KB930916)-->"C:\WINDOWS\$NtUninstallKB930916$\spuninst\spuninst.exe"
Update for Windows XP (KB933360)-->"C:\WINDOWS\$NtUninstallKB933360$\spuninst\spuninst.exe"
Update for Windows XP (KB936357)-->"C:\WINDOWS\$NtUninstallKB936357$\spuninst\spuninst.exe"
Update for Windows XP (KB938828)-->"C:\WINDOWS\$NtUninstallKB938828$\spuninst\spuninst.exe"
Update for Windows XP (KB942763)-->"C:\WINDOWS\$NtUninstallKB942763$\spuninst\spuninst.exe"
Update for Windows XP (KB942840)-->"C:\WINDOWS\$NtUninstallKB942840$\spuninst\spuninst.exe"
Update for Windows XP (KB946627)-->"C:\WINDOWS\$NtUninstallKB946627$\spuninst\spuninst.exe"
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Windows Communication Foundation-->MsiExec.exe /X{491DD792-AD81-429C-9EB4-86DD3D22E333}
Windows Imaging Component-->"C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows Installer 3.1 (KB893803)-->"C:\WINDOWS\$MSI31Uninstall_KB893803v2$\spuninst\spuninst.exe"
Windows Presentation Foundation-->MsiExec.exe /X{BAF78226-3200-4DB4-BE33-4D922A799840}
Windows Workflow Foundation-->MsiExec.exe /I{7D1B85BD-AA07-48B8-808D-67A4067FC6BD}
Windows XP Hotfix - KB873339-->C:\WINDOWS\$NtUninstallKB873339$\spuninst\spuninst.exe
Windows XP Hotfix - KB885835-->C:\WINDOWS\$NtUninstallKB885835$\spuninst\spuninst.exe
Windows XP Hotfix - KB885836-->C:\WINDOWS\$NtUninstallKB885836$\spuninst\spuninst.exe
Windows XP Hotfix - KB886185-->C:\WINDOWS\$NtUninstallKB886185$\spuninst\spuninst.exe
Windows XP Hotfix - KB887472-->C:\WINDOWS\$NtUninstallKB887472$\spuninst\spuninst.exe
Windows XP Hotfix - KB888302-->C:\WINDOWS\$NtUninstallKB888302$\spuninst\spuninst.exe
Windows XP Hotfix - KB890859-->"C:\WINDOWS\$NtUninstallKB890859$\spuninst\spuninst.exe"
Windows XP Hotfix - KB891781-->C:\WINDOWS\$NtUninstallKB891781$\spuninst\spuninst.exe
======Hosts File======
69.25.74.36 MAIL006 #Exchange Hosting 12/19/07 17:28:53
69.25.74.37 MAIL007 #Exchange Hosting 12/19/07 17:28:53
69.25.74.36 MAIL006.mail.lan #Exchange Hosting 12/19/07 17:28:53
69.25.75.251 MAIL091.mail.lan #Exchange Hosting 12/19/07 17:28:53
69.25.75.251 MAIL091 #Exchange Hosting 12/19/07 17:28:53
64.95.72.204 BE034 #Exchange Hosting 12/19/07 17:28:53
64.95.72.204 BE034.mail.lan #Exchange Hosting 12/19/07 17:28:53
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
======Security center information======
AV: AVG 7.5.557
======System event log======
Computer Name: WINDOWSX-9DECE1
Event Code: 7000
Message: The SDDMI2 service failed to start due to the following error:
The system cannot find the file specified.
Record Number: 199292
Source Name: Service Control Manager
Time Written: 20090322161854.000000-240
Event Type: error
User:
Computer Name: WINDOWSX-9DECE1
Event Code: 7000
Message: The SDDMI2 service failed to start due to the following error:
The system cannot find the file specified.
Record Number: 199291
Source Name: Service Control Manager
Time Written: 20090322161854.000000-240
Event Type: error
User:
Computer Name: WINDOWSX-9DECE1
Event Code: 7000
Message: The SDDMI2 service failed to start due to the following error:
The system cannot find the file specified.
Record Number: 199290
Source Name: Service Control Manager
Time Written: 20090322161854.000000-240
Event Type: error
User:
Computer Name: WINDOWSX-9DECE1
Event Code: 7000
Message: The SDDMI2 service failed to start due to the following error:
The system cannot find the file specified.
Record Number: 199289
Source Name: Service Control Manager
Time Written: 20090322161853.000000-240
Event Type: error
User:
Computer Name: WINDOWSX-9DECE1
Event Code: 7000
Message: The SDDMI2 service failed to start due to the following error:
The system cannot find the file specified.
Record Number: 199288
Source Name: Service Control Manager
Time Written: 20090322161853.000000-240
Event Type: error
User:
=====Application event log=====
Computer Name: WINDOWSX-9DECE1
Event Code: 4
Message:
Record Number: 5361
Source Name: QuickBooks
Time Written: 20081015200056.000000-240
Event Type: error
User:
Computer Name: WINDOWSX-9DECE1
Event Code: 4
Message:
Record Number: 5360
Source Name: QuickBooks
Time Written: 20081015200035.000000-240
Event Type: error
User:
Computer Name: WINDOWSX-9DECE1
Event Code: 4
Message:
Record Number: 5359
Source Name: QuickBooks
Time Written: 20081015184732.000000-240
Event Type: error
User:
Computer Name: WINDOWSX-9DECE1
Event Code: 4
Message:
Record Number: 5358
Source Name: QuickBooks
Time Written: 20081015184732.000000-240
Event Type: error
User:
Computer Name: WINDOWSX-9DECE1
Event Code: 4
Message:
Record Number: 5357
Source Name: QuickBooks
Time Written: 20081015184732.000000-240
Event Type: error
User:
======Environment variables======
"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\Common Files\Intuit\QBPOSSDKRuntime;C:\Program Files\QuickTime\QTSystem\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 2 Stepping 4, GenuineIntel
"PROCESSOR_REVISION"=0204
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"CLASSPATH"=.;C:\Program Files\QuickTime\QTSystem\QTJava.zip
"QTJAVA"=C:\Program Files\QuickTime\QTSystem\QTJava.zip
-----------------EOF-----------------
Yes you seem to have very little free HD space.
Is C your only hard drive?
bradengirl
2009-03-29, 19:25
Yes, C is my only hard drive.
Then I'm afraid that you will need to either remove unneeded programs and get another hard drive.
bradengirl
2009-03-29, 19:35
I could uninstall Quickbooks 2005. I have used it only twice since I installed QB 2008. QB 2005 takes up a lot of space.
Do I need to do that before you can help me further?
Then please do it next and post back a fresh rsit log after that :)
bradengirl
2009-03-30, 03:54
Hi Shaba. I have freed up some disk space as requested. Below is the new RSIT log. A info.txt log was not created this time. Thank you!
Logfile of random's system information tool 1.06 (written by random/random)
Run by windowsxp at 2009-03-29 21:45:48
Microsoft Windows XP Home Edition Service Pack 2
System drive C: has 8 GB (28%) free of 29 GB
Total RAM: 479 MB (18% free)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:46:19 PM, on 3/29/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\keyhook.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ntvdm.exe
C:\Documents and Settings\windowsxp\Desktop\RSIT.exe
C:\Documents and Settings\windowsxp\Desktop\windowsxp.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 69.25.74.36 MAIL006 #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 69.25.74.37 MAIL007 #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 69.25.74.36 MAIL006.mail.lan #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 69.25.75.251 MAIL091.mail.lan #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 69.25.75.251 MAIL091 #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 64.95.72.204 BE034 #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 64.95.72.204 BE034.mail.lan #Exchange Hosting 12/19/07 17:28:53
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: &Search - ?p=ZUxdm080YYUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=67633
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - http://h30155.www3.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
--
End of file - 7567 bytes
======Scheduled tasks folder======
C:\WINDOWS\tasks\AppleSoftwareUpdate.job
======Registry dump======
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2009-01-26 1879896]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-03-09 35840]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-03-09 73728]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"SiS Windows KeyHook"=C:\WINDOWS\system32\keyhook.exe [2004-06-25 249856]
"SiSUSBRG"=C:\WINDOWS\SiSUSBrg.exe [2002-07-12 106496]
"AVG7_CC"=C:\PROGRA~1\Grisoft\AVG7\avgcc.exe [2009-02-24 590848]
"HP Software Update"=C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2004-02-12 49152]
"HP Component Manager"=C:\Program Files\HP\hpcoretech\hpcmpmgr.exe [2003-12-22 241664]
"BCMSMMSG"=C:\WINDOWS\BCMSMMSG.exe [2003-08-29 122880]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2009-01-05 413696]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-01-06 290088]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-03-09 148888]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2004-10-13 1694208]
"DellSupport"=C:\Program Files\DellSupport\DSAgnt.exe [2007-03-15 460784]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2004-08-04 15360]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
Monitor.lnk - C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
Utility Tray.lnk - C:\WINDOWS\system32\sistray.exe
C:\Documents and Settings\windowsxp\Start Menu\Programs\Startup
ERUNT AutoBackup.lnk - C:\Program Files\ERUNT\AUTOBACK.EXE
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Grisoft\AVG7\avginet.exe"="C:\Program Files\Grisoft\AVG7\avginet.exe:*:Enabled:avginet.exe"
"C:\Program Files\Grisoft\AVG7\avgamsvr.exe"="C:\Program Files\Grisoft\AVG7\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\Program Files\Grisoft\AVG7\avgcc.exe"="C:\Program Files\Grisoft\AVG7\avgcc.exe:*:Enabled:avgcc.exe"
"C:\Program Files\Grisoft\AVG7\avgemc.exe"="C:\Program Files\Grisoft\AVG7\avgemc.exe:*:Enabled:avgemc.exe"
"C:\Program Files\Intuit\QuickBooks 2008\QBDBMgrN.exe"="C:\Program Files\Intuit\QuickBooks 2008\QBDBMgrN.exe:*:Enabled:QuickBooks 2008 Data Manager"
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE"="C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\Program Files\Bonjour\mDNSResponder.exe"="C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
======List of files/folders created in the last 1 months======
2009-03-29 11:52:00 ----D---- C:\rsit
2009-03-28 14:44:09 ----D---- C:\WINDOWS\ERDNT
2009-03-28 14:42:47 ----D---- C:\Program Files\ERUNT
2009-03-28 10:15:35 ----A---- C:\WINDOWS\system32\javaws.exe
2009-03-28 10:15:35 ----A---- C:\WINDOWS\system32\javaw.exe
2009-03-28 10:15:35 ----A---- C:\WINDOWS\system32\java.exe
2009-03-10 20:39:49 ----HDC---- C:\WINDOWS\$NtUninstallKB960225$
2009-03-10 20:39:18 ----HDC---- C:\WINDOWS\$NtUninstallKB958690$
2009-03-08 22:35:27 ----D---- C:\WINDOWS\Sun
2009-03-08 22:33:37 ----A---- C:\WINDOWS\system32\deploytk.dll
2009-03-08 22:30:21 ----D---- C:\Documents and Settings\windowsxp\Application Data\Sun
2009-03-06 23:32:57 ----D---- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2009-03-06 23:32:33 ----D---- C:\Documents and Settings\windowsxp\Application Data\SUPERAntiSpyware.com
======List of files/folders modified in the last 1 months======
2009-03-29 21:44:18 ----D---- C:\Quickbooks Data
2009-03-29 21:38:26 ----D---- C:\WINDOWS\Prefetch
2009-03-29 21:12:46 ----RD---- C:\Program Files
2009-03-29 20:56:19 ----D---- C:\WINDOWS\Temp
2009-03-29 20:32:53 ----D---- C:\Downloads
2009-03-29 20:03:57 ----D---- C:\WINDOWS
2009-03-29 19:56:29 ----HD---- C:\WINDOWS\inf
2009-03-29 19:56:27 ----D---- C:\WINDOWS\system32\CatRoot2
2009-03-29 19:54:10 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-03-29 19:43:30 ----SHD---- C:\Config.Msi
2009-03-29 19:42:35 ----RSD---- C:\WINDOWS\assembly
2009-03-29 19:42:26 ----D---- C:\Program Files\Common Files\AnswerWorks 4.0
2009-03-29 19:40:54 ----D---- C:\Program Files\Common Files\Intuit
2009-03-29 19:40:46 ----D---- C:\WINDOWS\system32
2009-03-29 19:39:41 ----SHD---- C:\WINDOWS\Installer
2009-03-29 19:32:21 ----HD---- C:\Program Files\InstallShield Installation Information
2009-03-29 19:32:20 ----D---- C:\WINDOWS\system32\drivers
2009-03-28 14:06:55 ----D---- C:\Program Files\Common Files
2009-03-28 12:11:49 ----D---- C:\Documents and Settings\windowsxp\Application Data\Apple Computer
2009-03-28 12:02:38 ----D---- C:\Program Files\Spybot - Search & Destroy
2009-03-28 11:47:05 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2009-03-28 10:15:26 ----D---- C:\Program Files\Java
2009-03-21 12:30:31 ----D---- C:\Documents and Settings\All Users\Application Data\Microsoft Help
2009-03-21 12:30:29 ----D---- C:\WINDOWS\pchealth
2009-03-21 12:30:25 ----D---- C:\Program Files\Common Files\Microsoft Shared
2009-03-21 12:28:24 ----D---- C:\WINDOWS\WinSxS
2009-03-16 20:40:15 ----D---- C:\Backups
2009-03-10 20:39:52 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-03-10 20:39:40 ----A---- C:\WINDOWS\imsins.BAK
2009-03-10 18:06:14 ----HD---- C:\WINDOWS\$hf_mig$
2009-03-08 22:35:25 ----SD---- C:\WINDOWS\Downloaded Program Files
2009-03-08 17:44:45 ----A---- C:\WINDOWS\win.ini
2009-03-08 14:53:28 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-03-07 03:00:23 ----D---- C:\Documents and Settings\All Users\Application Data\avg7
======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R1 Avg7Core;AVG7 Kernel; C:\WINDOWS\System32\Drivers\avg7core.sys [2007-11-08 821856]
R1 Avg7RsW;AVG7 Wrap Driver; C:\WINDOWS\System32\Drivers\avg7rsw.sys [2007-11-08 4224]
R1 Avg7RsXP;AVG7 Resident Driver XP; C:\WINDOWS\System32\Drivers\avg7rsxp.sys [2007-11-08 27776]
R1 AvgClean;AVG7 Clean Driver; C:\WINDOWS\System32\Drivers\avgclean.sys [2007-12-21 10760]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2004-08-04 36096]
R1 SiSkp;SiSkp; C:\WINDOWS\system32\DRIVERS\srvkp.sys [2004-06-25 12416]
R2 AvgTdi;AVG Network Redirector; C:\WINDOWS\System32\Drivers\avgtdi.sys [2007-11-08 4960]
R3 BCMModem;BCM V.92 56K Modem; C:\WINDOWS\system32\DRIVERS\BCMSM.sys [2003-08-29 1101696]
R3 DSPROCT;DSPROCT; \??\C:\PROGRA~1\DELLSU~1\GTACTION\TRIGGERS\DSPROCT.sys []
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys [2008-04-17 15464]
R3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2004-03-22 51088]
R3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2004-03-22 16496]
R3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2004-03-22 21744]
R3 SiS315;SiS315; C:\WINDOWS\system32\DRIVERS\sisgrp.sys [2004-06-25 218112]
R3 SISNIC;SiS PCI Fast Ethernet Adapter Driver; C:\WINDOWS\system32\DRIVERS\sisnic.sys [2004-08-03 32768]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2004-08-04 31616]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2004-08-04 26624]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-04 57600]
R3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbohci.sys [2004-08-04 17024]
R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-04 25856]
R3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
R3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-04 26496]
S3 ALCXSENS;Service for WDM 3D Audio Driver; C:\WINDOWS\system32\drivers\ALCXSENS.SYS []
S3 ALCXWDM;Service for Realtek AC97 Audio (WDM); C:\WINDOWS\system32\drivers\ALCXWDM.SYS []
S3 FXDRV;FXDRV; \??\D:\Fxdrv.sys []
S3 hidusb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2004-08-04 9600]
S3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
S3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2004-08-04 12160]
S3 SDDMI2;SDDMI2; \??\C:\WINDOWS\system32\DDMI2.sys []
S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []
======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2008-11-07 132424]
R2 Avg7Alrt;AVG7 Alert Manager Server; C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe [2007-11-08 418816]
R2 Avg7UpdSvc;AVG7 Update Service; C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe [2007-11-08 49664]
R2 AVGEMS;AVG E-mail Scanner; C:\PROGRA~1\Grisoft\AVG7\avgemc.exe [2007-12-21 406528]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-08-29 238888]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-03-09 152984]
R2 QBCFMonitorService;QBCFMonitorService; C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe [2008-02-27 20480]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-01-06 536872]
R3 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\system32\HPZipm12.exe [2004-03-18 65536]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-10-24 33800]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-10-24 70144]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; C:\WINDOWS\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe [2006-10-20 36864]
S3 idsvc;Windows CardSpace; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2006-10-30 741376]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-26 441136]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 QBFCService;Intuit QuickBooks FCS; C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [2007-05-24 61440]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2006-10-30 122880]
-----------------EOF-----------------
Yes that seemed to have freed a lot disk space :)
Please go to Kaspersky website (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) and perform an online antivirus scan.
Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select ''Run as administrator'' to perform this scan.
Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button: Spyware, Adware, Dialers, and other potentially dangerous programs
Archives
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As....
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Please post this log in your next reply along with a fresh HijackThis log.
If you need a tutorial, see here (http://i275.photobucket.com/albums/jj285/Bleeping/KAS/KAS9.gif)
bradengirl
2009-03-31, 07:21
I have tried to run Kaspersky twice but both times it stopped scanning while in process. I first turned off AVG - at least I think I turned off AVG. AVG says the control center is not running. Not sure if that means that AVG is off or not.
Shaba, can you advise me on how to proceed now?
Please then try this instead:
Run Eset NOD32 Online AntiVirus
http://www.eset.eu/online-scanner
Note: You will need to use Internet Explorer for this scan.
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Disable your current Antivirus software. You can usually do this with its Notfication Tray icon near the clock.
Click Start
Make sure that the option "Remove found threats" is Un-checked, and the option "Scan unwanted applications" is checked
Click Scan
Wait for the scan to finish
Re-enable your Anvirisus software.
A logfile is created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please include this on your post.
bradengirl
2009-03-31, 23:32
Shaba, I received an IE security warning that says "windows has blocked this software because it can't verify the publisher." I am not sure how to turn this off. Please advise.
Then please try this:
We need to run a system scan with Dr. Web CureIt
Please download DrWeb-CureIt (ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe) & save it to your desktop.
DO NOT perform a scan yet.
Reboot your computer in \"SAFE MODE (http://www.bleepingcomputer.com/forums/tutorial61.html)\" using the F8 method. To do this, restart your computer and after hearing your computer bep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in \"Safe Mode\". Do not select \"Safe Mode with Networking\" or \"Safe Mode with Command Prompt\".
Double-click on drweb-cureit.exe to start the program. An \"Express Scan of your PC\" notice will appear.
Under \"Start the Express Scan Now\", Click \"OK\" to start. This is a short scan that will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it.
Once the short scan has finished, Click Options > Change settings
Choose the \"Scan tab\" and UNcheck \"Heuristic analysis\"
Back at the main window, click \"Complete Scan\"
Then click the \"Start/Stop Scanning\" button (green arrow on the right) and the scan will start.
When done, a message will be displayed at the bottom advising if any viruses were found.
Click \"Yes to all\" if it asks if you want to cure/move the file.
When the scan has finished, look if you can see the icon next to the files found. If so, click it, then click the next icon right below and select \"Move incurable\".
(This will move it to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if it can''t be cured)
Next, in the Dr.Web CureIt menu on top, click file and choose save report list.
Save the DrWeb.csv report to your desktop.
Exit Dr.Web Cureit when done.
Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
[color=red][b]In your next reply, please include the following:
Dr.Web''s Log
A fresh HijackThis log.
bradengirl
2009-04-02, 05:28
Thank you for your patience Shaba. I was able to run Dr. Web. The results of that scan and my new HJT log are below.
Dr Web.cvs report:
08178562.FIL;C:\$VAULT$.AVG;Adware.Comet;Moved.;
13025390.FIL;C:\$VAULT$.AVG;Adware.Comet;Moved.;
RegUBP2b-windowsxp.reg;C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505;Deleted.;
delfolder.exe;C:\Program Files\DellSupport\GTCoach;Trojan.MulDrop.30652;Deleted.;
A0051569.reg;C:\System Volume Information\_restore{7D5BA857-DEA2-42F6-9D46-F73A12BEAE76}\RP433;Trojan.StartPage.1505;Deleted.;
A0051570.exe;C:\System Volume Information\_restore{7D5BA857-DEA2-42F6-9D46-F73A12BEAE76}\RP433;Trojan.MulDrop.30652;Deleted.;
HJT log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:18:49 PM, on 4/1/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\keyhook.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\windowsxp\Desktop\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 69.25.74.36 MAIL006 #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 69.25.74.37 MAIL007 #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 69.25.74.36 MAIL006.mail.lan #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 69.25.75.251 MAIL091.mail.lan #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 69.25.75.251 MAIL091 #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 64.95.72.204 BE034 #Exchange Hosting 12/19/07 17:28:53
O1 - Hosts: 64.95.72.204 BE034.mail.lan #Exchange Hosting 12/19/07 17:28:53
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: &Search - ?p=ZUxdm080YYUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=67633
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - http://h30155.www3.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
--
End of file - 7363 bytes
That looks good :)
Still problems?
bradengirl
2009-04-02, 23:28
My PC seems to be performing better now. Thank you for all your help. I really do appreciate it. You are a gem!
Great :)
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
Looking over your log, it seems you don''t have any evidence of a third party firewall.
As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:
1) Comodo (http://www.personalfirewall.comodo.com/download_firewall.html) (Uncheck during installation "Install COMODO Antivirus (Recommended)"!, "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage")
2) Online Armor (http://www.tallemu.com/online_armor_free.html)
3) PC Tools (http://www.pctools.com/firewall/download/)
4) Sunbelt/Kerio (http://www.sunbelt-software.com/Kerio-Download.cfm)
5) ZoneAlarm (http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp?dc=12bms&ctry=US&lang=en&lid=nav_za) (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)
If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.
Next we remove all used tools.
Please download OTCleanIt (http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe) and save it to desktop.
Double-click OTCleanIt.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.
Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
You can find instructions on how to enable and re-enable system restore here:
Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/tutorial56.html)
Re-enable system restore with instructions from tutorial above
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector (http://secunia.com/software_inspector/)
F-secure Health Check (http://www.f-secure.com/weblog/archives/00001356.html)
Visit Microsoft''s Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Malwarebytes'' Anti-Malware - Malwarebytes'' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:
Malwarebytes' Anti-Malware Setup Guide (http://www.lognrock.com/forum/index.php?showtopic=6926)
Malwarebytes' Anti-Malware Scanning Guide (http://www.lognrock.com/forum/index.php?showtopic=6913)
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:
Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.
Here are some additional utilities that will enhance your safety
MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer. See also a hosts file tutorial here (http://malwareremoval.com/forum/viewtopic.php?t=22187)
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)
Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!
The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.
Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://forums.spybot.info/showthread.php?t=279)
Happy surfing and stay clean! :bigthumb:
bradengirl
2009-04-05, 20:01
Thank you for your suggestions. I will do them all. But do I need to disable the Windows XP firewall before I install a new one. If so, how do I disable it?
You can disable it after you have installed it.
It goes easier via control panel - security center.
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.
Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.
If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.