update problem

[econ1]

I get an error message every time I try to update. Help will be appreciated.

Thanks,

Michael

[Matt]

Hi econ1,

:welcome: to Safer Networking Forums. :)

Which message did you get?
Which operating system do you have?
Which version of Spybot to you have?

If you use Spybot 1.6.2 and Windows Vista, you can download a fix from here (http://forums.spybot.info/downloads.php?id=51). Copy this file into your main application folder (usually C:\Program Files\Spybot - Search & Destroy\). :)

[econ1]

Thank you very much. I am using xp and version 1.6.0

[Matt]

Hi econ1,

which message do you get when trying to update?

[econ1]

error retrieving update info file.

[Matt]

Hi econ1,

Please download the newest version Spybot (1.6.2) from here (http://www.safer-networking.org/en/ownmirrors1/index.html). After that, please un-install Spybot 1.6.0 completely (http://www.safer-networking.org/en/howto/uninstall.html) from your computer, reboot, and install Spybot 1.6.2.

If you then still have problems, download the file I've told you. Still problems?

[econ1]

Thank you very much! It works.

[Matt]

Hi econ1,

I'm glad I could help. ;)