View Full Version : ms antispyware 2009
Hi, I recently got a message from ms antispyware 2009 saying my computer was infected and swiftly closed this with the task manager. when this happened firefox went a bit mental, but it seems to be a bit better now (can use it). tried to open avast but it comes up that memory is infected so ran a boottime scan which turned up approx 12 infected readings (one of which included firefox and several were part of windows). Every so often avast throws up a small box which says alwil script blocking, I think? also tried to download and run malwarebytes a couple of times but to no avail, so tried to uninstall it but to no avail.
Then noticed a new desktop shortcut for, My Network Places and having given up with trying to fix the computer myself i right clicked on properties which opened a network connections page. when i closed this the malwarebytes icon had disappeared. probably unwisely i then opened the My Network Places and it had a msn link (or something to do with msn).
I also came across the ms antispyware programme in the control panel and removed it. I cant remember if i did this before or after i removed malwarebytes. I think it was probably before.
I also tried to diable the spybot teatimer but i couldnt open the program so ive deleted it.
Ive read through the before you post section and agree to the terms and conditions.
Thanks in advance (hope the rambling above hasnt bored you)
Downloaded HJT and heres the log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:01:36, on 05/04/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Creative\Shared Files\CTDevSrv.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Creative\Software Update 3\SoftAuto.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\WinPcap\rpcapd.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.ie/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [SoftAuto.exe] "C:\Program Files\Creative\Software Update 3\SoftAuto.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\Skype4COM.dll
O23 - Service: AffinegyService - Affinegy, Inc. - C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: Creative Centrale Media Server (CTUPnPSv) - Creative Technology Ltd - C:\Program Files\Creative\Creative Centrale\CTUPnPSv.exe
O23 - Service: Google Update Service (gupdate1c9610be83f8502) (gupdate1c9610be83f8502) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
--
End of file - 7478 bytes
pskelley
2009-04-07, 21:43
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.
Thanks in advance (hope the rambling above hasnt bored you)
It's not that, it's just that there is no evidence of malware in the Hijackthis log and MBAM is one of the best programs we have for removing the junk. Have a look at this excellant tutorial from BleepingComputer:
http://www.bleepingcomputer.com/malware-removal/remove-ms-antispyware-2009
Much of the new malware, expecially with this rouge junk is bundled with other junk that tries to block tools and help sites to force a purchase (fraud) and I can't really say what damage the junk may have done to your settings or programs. If you want me to see what I can help you find out, then we will start with MBAM, we may need other tools, make very sure you follow the directions as posted and that the program is updated before you run it.
1) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.
2) Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/
http://www.besttechie.net/mbam/mbam-setup.exe <<< download
* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Tutorial if needed:
http://www.techsupportteam.org/forum/tutorials/2282-malwarebytes-anti-malware-mbam.html
3) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg
Thanks
Hi, sorry if im wasting your time.
Ive downloaded mbam and waited ages for it to install but it wont run!! (the same happened at the weekend)
thanks
Heres the Hijacjthis uninstall list
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
3 DataModem HSDPA
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Reader 9
Adobe Shockwave Player
Adobe® Photoshop® Album Starter Edition 3.2
Apple Mobile Device Support
Apple Software Update
Athlon 64 Processor Driver
ATI Control Panel
ATI Display Driver
AudibleManager
avast! Antivirus
AVG Anti-Rootkit Free
Bonjour
CCleaner (remove only)
Conexant AC-Link Audio
Creative Centrale
Creative Centrale
Creative Removable Disk Manager
Creative Software Update
Creative ZEN Mozaic User's Guide
Critical Update for Windows Media Player 11 (KB959772)
DivX Codec
DivX Converter
DivX Player
DivX Web Player
ERUNT 1.1j
getPlus(R)_dll
Google Chrome
Google Earth
Google Talk (remove only)
Google Update Helper
Google Updater
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Help and Support
HP Imaging Device Functions 6.0
HP Photosmart Premier Software 6.0
HP QuickPlay 2.0
HP Update
HP User Guides 0025
HP User Guides--System Recovery
HP Wireless Assistant 2.00 C1
iTunes
Java(TM) 6 Update 11
Lizardtech DjVu Control
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft User-Mode Driver Framework Feature Pack 1.0
Mozilla Firefox (3.0.6)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Navini Diagnostics
Quick Launch Buttons 5.20 G1
QuickTime
RunAlyzer
Samsung USB Driver
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB958439)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB958437)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB956828)
Security Update for Microsoft Office Word 2007 (KB956358)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Skype™ 4.0
Soft Data Fax Modem with SmartCP
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515/xx12 drivers.
Update for Microsoft Office Outlook 2007 (KB952142)
Update for Office 2007 (KB946691)
Update for Outlook 2007 Junk Email Filter (kb962871)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Vodafone Mobile Connect Lite Runtime Components
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver
Wireless Manager
pskelley
2009-04-08, 00:08
Try renaming it, likely the malware is blocking it. Delete what you have, then click on this link: http://www.besttechie.net/mbam/mbam-setup.exe
Then click "Save this file now" Make sure you are saving it to the Desktop, now change the File name to digfor.exe and then save it. Now doubleclick the digfor.exe on the Desktop and follow the prompts to install, update and run.
Thanks
hi, sorry for the delay, uninstalling took ages and the had to restart.
all files are automatically downloaded to the desktop and i renamed (thats probably not what you meant for me to do) it as digfor.exe.
again its taking a long time finish installing and after i restarted the computer a mesage came onto the screen saying that it couldnt find the c drive?? had to click on a prompt to get it going.
sorry this is probably v. frustrating for you
p.s its just after coming up as finished, but should it load automatically??
pskelley
2009-04-08, 00:45
Let's see if you can get combofix to run:
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use
Download ComboFix from here:
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
* IMPORTANT !!! Save ComboFix.exe to your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See this Link (http://www.bleepingcomputer.com/forums/topic114351.html) for programs that need to be disabled and instruction on how to disable them.
Remember to re-enable them when we're done.
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
http://i24.photobucket.com/albums/c30/ken545/RcAuto1.gif
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
http://i24.photobucket.com/albums/c30/ken545/whatnext.jpg
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.
*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
Tutorial if needed
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Thanks man
unfortunately ive gota hit the hay for the nite, ill run combofix tomorrow evening and get back on to ya then
Thanks for your help and have a good evening
hi, managed to get combofix working on third attempt. comp started 'dumping physical memory' at one point. went through all the phases until posting log stage. a window came up saying it couldnt find the log and offered a yes prompt to recreate log which ive done. ive been waiting a few mins now and nothings happened yet (still have a blank notepad open)
any ideas??
thanks
hi, figured it out
heres the combofix log:
ComboFix 09-04-04.01 -Emmett Connolly 2009-04-08 21:37:00.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.382.52 [GMT 1:00]
Running from: c:\documents and settings\Emmett Connolly\Desktop\com12f8x.exe
AV: avast! antivirus 4.7.1098 [VPS 090408-0] *On-access scanning disabled* (Updated)
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\documents and settings\All Users\Application Data\CrucialSoft Ltd
c:\windows\msvrc20.dll
c:\windows\system32\drivers\npf.sys
c:\windows\system32\drivers\UACewbmkdmt.sys
c:\windows\system32\dumphive.exe
c:\windows\system32\packet.dll
c:\windows\system32\Process.exe
c:\windows\system32\pthreadVC.dll
c:\windows\system32\SrchSTS.exe
c:\windows\system32\tmp.reg
c:\windows\system32\UACalnkfjpm.dll
c:\windows\system32\UACgvsywcuv.log
c:\windows\system32\uacinit.dll
c:\windows\system32\UACjloeorki.dll
c:\windows\system32\UACkbfepfwc.log
c:\windows\system32\UACtuljxhas.dll
c:\windows\system32\UACunvpcxro.dll
c:\windows\system32\UACxmdxypaf.dll
c:\windows\system32\UACxuxdufqe.log
c:\windows\system32\UACyxethxwv.dat
c:\windows\system32\wanpacket.dll
c:\windows\system32\wpcap.dll
D:\Autorun.inf
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\Service_UACd.sys
-------\Legacy_NPF
-------\Service_NPF
((((((((((((((((((((((((( Files Created from 2009-03-08 to 2009-04-08 )))))))))))))))))))))))))))))))
.
2009-04-05 20:00 . 2009-04-05 20:00 <DIR> d----c--- c:\program files\Trend Micro
2009-04-05 18:07 . 2009-04-05 18:07 <DIR> d----c--- c:\program files\ERUNT
2009-04-05 15:54 . 2009-04-05 15:54 34 --a--c--- c:\windows\system32\oeminfo.ini
2009-03-29 19:40 . 2009-03-29 19:40 118 --a--c--- c:\windows\system32\MRT.INI
2009-03-29 19:37 . 2009-03-29 19:37 1,374 --a--c--- c:\windows\imsins.BAK
2009-03-09 22:17 . 2009-03-09 22:17 <DIR> d----c--- c:\program files\Safer Networking
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-04-07 21:32 --------- dc----w c:\documents and settings\All Users\Application Data\Google Updater
2009-04-05 17:03 --------- dc----w c:\program files\Spybot - Search & Destroy
2009-04-05 17:01 --------- dc----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-04-05 16:26 --------- dc----w c:\program files\RAXCO
2009-04-05 14:59 --------- dc----w c:\program files\CachemanXP
2009-04-05 14:50 --------- dc----w c:\documents and settings\Emmett Connolly\Application Data\Lavasoft
2009-03-29 18:37 --------- dc----w c:\documents and settings\All Users\Application Data\Microsoft Help
2009-02-23 12:24 --------- dc----w c:\documents and settings\Emmett Connolly\Application Data\Skype
2009-02-23 11:50 --------- dc----w c:\documents and settings\Emmett Connolly\Application Data\skypePM
2009-02-23 11:44 --------- dc----w c:\program files\Common Files\Skype
2009-02-23 11:44 --------- dc----w c:\documents and settings\All Users\Application Data\Skype
2009-02-23 11:44 --------- dc----r c:\program files\Skype
2009-02-17 11:26 --------- dc----w c:\program files\Google
2009-02-09 16:45 --------- dc----w c:\program files\Creative
2009-02-09 16:44 --------- dc-h--w c:\documents and settings\All Users\Application Data\{615DB4DC-B7C1-4125-9858-78EF460B76D2}
2009-02-09 16:43 --------- dc-h--w c:\documents and settings\All Users\Application Data\{83F61D74-0DA9-475B-BAF3-D4F153A02B30}
2008-09-15 19:53 32,768 -csha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008091520080916\index.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoftAuto.exe"="c:\program files\Creative\Software Update 3\SoftAuto.exe" [2008-08-13 405504]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2007-12-04 79224]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-11-10 136600]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
c:\documents and settings\Emmett Connolly\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoResolveTrack"= 0 (0x0)
"NoFileAssociate"= 0 (0x0)
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0sprecovr \SystemRoot\sprecovr.txt
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService]
@=""
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Cpqset]
--a--c--- 2005-08-01 14:26 233534 c:\program files\HPQ\Default Settings\Cpqset.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
--a--c--- 2008-04-14 01:12 15360 c:\windows\system32\ctfmon.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\googletalk]
--a--c--- 2007-01-01 22:22 3739648 c:\program files\Google\Google Talk\googletalk.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RecGuard]
-----c--- 2005-10-11 10:23 1187840 c:\windows\SMINST\Recguard.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
--a--c--- 2005-06-19 21:50 729178 c:\program files\Synaptics\SynTP\SynTPEnh.exe
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"ctfmon.exe"=c:\windows\system32\ctfmon.exe
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"googletalk"="c:\program files\Google\Google Talk\googletalk.exe" /autostart
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
"Wireless Manager"="c:\program files\Virgin Broadband Wireless\Wireless Manager.exe" startup
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe"
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Google\\Google Talk\\googletalk.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\NavDiag\\Navini Diagnostics.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Huawei technologies\\Huawei UMTS Data Card\\3 DataModem HSDPA.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"1723:TCP"= 1723:TCP:@xpsp2res.dll,-22015
"1701:UDP"= 1701:UDP:@xpsp2res.dll,-22016
"500:UDP"= 500:UDP:@xpsp2res.dll,-22017
R2 NwSapAgent;SAP Agent;c:\windows\system32\svchost.exe -k netsvcs [2004-08-04 14336]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2005-08-22 231424]
S2 gupdate1c9610be83f8502;Google Update Service (gupdate1c9610be83f8502);c:\program files\Google\Update\GoogleUpdate.exe [2008-12-18 133104]
S3 CTUPnPSv;Creative Centrale Media Server;c:\program files\Creative\Creative Centrale\CTUPnPSv.exe [2008-05-21 64000]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\5.tmp --> c:\windows\system32\5.tmp [?]
S3 SAgentDriver;SAgent Driver;\??\c:\program files\SoftActivity\Activity Logger\sagendrv.sys --> c:\program files\SoftActivity\Activity Logger\sagendrv.sys [?]
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
\Shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{1f7d3f05-ccf7-11dc-a644-0014a5beb1d5}]
\Shell\AutoRun\command - F:\AutoRun.exe
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{60e0d077-841b-11dd-a6ae-0014a5beb1d5}]
\Shell\AutoRun\command - F:\AutoRun.exe
.
Contents of the 'Scheduled Tasks' folder
2008-12-09 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 14:57]
2009-04-08 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-04-07 21:31]
2009-04-08 c:\windows\Tasks\GoogleUpdateTaskMachine.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-02-17 12:26]
.
- - - - ORPHANS REMOVED - - - -
MSConfigStartUp-SpySweeper - c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.ie
mStart Page = hxxp://www.google.ie
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Emmett Connolly\Application Data\Mozilla\Firefox\Profiles\qxy1ja1d.default\
FF - prefs.js: browser.startup.homepage - hxxp://news.google.ie/nwshp?client=firefox-a&rls=org.mozilla:en-GB:official&ie=UTF-8&oe=UTF-8&hl=en&channel=s&tab=wn&q=
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\Google\Update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npdjvu.dll
.
**************************************************************************
catchme 0.3.1375 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-08 21:43:35
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
[HKEY_LOCAL_MACHINE\System\ControlSet004\Services\MEMSWEEP2]
"ImagePath"="\??\c:\windows\system32\5.tmp"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
[HKEY_USERS\S-1-5-21-2305981163-4132572080-3267041722-1007\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'winlogon.exe'(952)
c:\windows\system32\Ati2evxx.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\windows\system32\ati2evxx.exe
c:\program files\Alwil Software\Avast4\aswUpdSv.exe
c:\program files\Alwil Software\Avast4\ashServ.exe
c:\program files\Virgin Broadband Wireless\AffinegyService.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Creative\Shared Files\CTDevSrv.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Hewlett-Packard\Shared\hpqwmiex.exe
c:\program files\Alwil Software\Avast4\ashMaiSv.exe
c:\program files\Alwil Software\Avast4\ashWebSv.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-04-08 21:48:18 - machine was rebooted
ComboFix-quarantined-files.txt 2009-04-08 20:48:13
Pre-Run: 34,225,475,584 bytes free
Post-Run: 34,055,454,720 bytes free
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
215 --- E O F --- 2009-03-29 18:41:04
& the hijackthis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:06:44, on 08/04/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Creative\Shared Files\CTDevSrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [SoftAuto.exe] "C:\Program Files\Creative\Software Update 3\SoftAuto.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\Skype4COM.dll
O23 - Service: AffinegyService - Affinegy, Inc. - C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: Creative Centrale Media Server (CTUPnPSv) - Creative Technology Ltd - C:\Program Files\Creative\Creative Centrale\CTUPnPSv.exe
O23 - Service: Google Update Service (gupdate1c9610be83f8502) (gupdate1c9610be83f8502) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
--
End of file - 7433 bytes
thanks very much
pskelley
2009-04-09, 00:18
OK, now you are getting there, look at Other Deletions and you can see the junk causing your problems. Proceed carefully and in the numnbered order.
Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.
Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
Close all programs but HJT and all browser windows, then click on "Fix Checked"
Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.
*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html
You may have to download MBAM again if you don't still have it, but it should run for you now.
Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/
* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Tutorial if needed:
http://www.techsupportteam.org/forum/tutorials/2282-malwarebytes-anti-malware-mbam.html
How is the computer running now?
Thanks
This can be done as time permits, but it is important, and may be why you are infected.
Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.
AVG Anti-Rootkit Free <<< obsolete program, uninstall it.
http://free.grisoft.com/ww.download-avg-anti-spyware-and-anti-rootkit
Java(TM) 6 Update 11 <<< out of date, see this:
http://forums.spybot.info/showpost.php?p=12880&postcount=2
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsoft-does-msn-toolbar-distribution-deal-with-java-15413.php
Mozilla Firefox (3.0.6) Out of date, update to (3.0.8)
hi, managed to run malwarebytes this time and when doing so avast deleted approx 10 viruses. these included 'system volume restore' which malbytes also detected. I think ive had problems with this before and was wondering what the hell is it?
I also couldnt help noticing these entries in the combo fix log and was wondering had they been resolved (i was naturally drawn to the last one)
R2 NwSapAgent;SAP Agent;c:\windows\system32\svchost.exe -k netsvcs [2004-08-04 14336]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2005-08-22 231424]
S2 gupdate1c9610be83f8502;Google Update Service (gupdate1c9610be83f8502);c:\program files\Google\Update\GoogleUpdate.exe [2008-12-18 133104]
S3 CTUPnPSv;Creative Centrale Media Server;c:\program files\Creative\Creative Centrale\CTUPnPSv.exe [2008-05-21 64000]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\5.tmp --> c:\windows\system32\5.tmp [?]
S3 SAgentDriver;SAgent Driver;\??\c:\program files\SoftActivity\Activity Logger\sagendrv.sys --> c:\program files\SoftActivity\Activity Logger\sagendrv.sys [?]
To be honest i havent really been using this computer whilst you were helping me but it doesnt seem too bad (ill take it for a spin later).
Thank you very much for all your help!!!!!
heres the mbam log:
Malwarebytes' Anti-Malware 1.36
Database version: 1959
Windows 5.1.2600 Service Pack 3
09/04/2009 21:24:50
mbam-log-2009-04-09 (21-24-50).txt
Scan type: Full Scan (C:\|D:\|)
Objects scanned: 123588
Time elapsed: 35 minute(s), 46 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP129\A0033511.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP129\A0033512.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
& the hjt log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:29:07, on 09/04/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Creative\Shared Files\CTDevSrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Creative\Software Update 3\SoftAuto.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [SoftAuto.exe] "C:\Program Files\Creative\Software Update 3\SoftAuto.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\Skype4COM.dll
O23 - Service: AffinegyService - Affinegy, Inc. - C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: Creative Centrale Media Server (CTUPnPSv) - Creative Technology Ltd - C:\Program Files\Creative\Creative Centrale\CTUPnPSv.exe
O23 - Service: Google Update Service (gupdate1c9610be83f8502) (gupdate1c9610be83f8502) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
--
End of file - 7447 bytes
pskelley
2009-04-09, 23:34
these included 'system volume restore'
Those are (infected) System Restore files which are protected. We will clean those before we finish.
I looked at those files and planned to revisit them when I say what MBAM came up with, we can look at them together. The first thing I want you to notice is the dates:
R2 NwSapAgent;SAP Agent;c:\windows\system32\svchost.exe -k netsvcs [2004-08-04 14336] <<< 2004
http://docsrv.sco.com/SDK_netware/How_SAP_Works.html
http://docsrv.sco.com/SDK_netware/Service_Advertising_Protocol_SAP.html
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2005-08-22 231424] <<< 2005
http://www.bleepingcomputer.com/startups/HSFHWATI-21717.html
Conexant Systems SoftK56 Modem Driver.
S2 gupdate1c9610be83f8502;Google Update Service (gupdate1c9610be83f8502);c:\program files\Google\Update\GoogleUpdate.exe [2008-12-18 133104]
http://www.ghacks.net/2008/12/28/googleupdateexe/
S3 CTUPnPSv;Creative Centrale Media Server;c:\program files\Creative\Creative Centrale\CTUPnPSv.exe [2008-05-21 64000]
http://www.runscanner.net/fileinfo/CTUPnPSv.exe.html
Description: Creative Centrale Media Server Service
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\5.tmp --> c:\windows\system32\5.tmp [?]
http://www.prevx.com/filenames/4742155458264581-X1/5.TMP.html
See if you can navigate to that file in red and delete it. You may need to show all hiudden files and folders:
http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp
S3 SAgentDriver;SAgent Driver;\??\c:\program files\SoftActivity\Activity Logger\sagendrv.sys --> c:\program files\SoftActivity\Activity Logger\sagendrv.sys [?]
http://www.siteadvisor.com/sites/spywarenews.com/downloads/517062/
http://www.sunbeltsecurity.com/ThreatDisplay.aspx?name=Activity%20Logger&tid=14891&cs=BD557433289A094382F5EA23F49B8A20
http://www.softactivity.com/
To recap: the first two items have been on the computer for years and might just be left from an old program. The next two are valid, the one highlited in red can be deleted.
The last one appears to be from an parental program to watch the activity of children on the computer. If you don't want it there, delete the program in red. I can't spot the program in the uninstall list and it may be that it was
uninstalled and that was leftover?
I'll let you resolve those issues, if you have problems let me know.
Let's see if we can wrap up like this.
Remove combofix from the computer like this:
Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.
http://i189.photobucket.com/albums/z176/EPL47/CF_Cleanup.png
Clean the System Restore files like this:
Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Reboot
Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
Update MBAM and scan to be sure we missed none of the junk, there is no need to post a clean scan result.
(MBAM is yours to keep if you wish, update it and run it once a month or so)
Update Avast4 and scan the system, to be sure it is running right and scanning clean.
What's new in avast! version 4
http://www.avast.com/eng/whats_new_in_avast_v2.html
If all is well at this point, let me know and I will close the topic.
Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx
Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml
http://www.malwarecomplaints.info/
Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.
http://users.telenet.be/bluepatchy/miekiemoes/Links.html
http://www.microsoft.com/windows/ie/community/columns/protection.mspx
Improve the safety of your browsing and e-mail activities
http://www.microsoft.com/protect/computer/advanced/browsing.mspx
hi, alls clear on the mbam front. updating avast now and should have a scan done by 2mara evening.
followed the instructions on removing this MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\5.tmp --> c:\windows\system32\5.tmp but couldnt find it!! tried the link ya gave me and it started to do a scan but but quit in the middle (think it was looking for money, of which i dont have alot).
apart from the above everything seems to be running swimmingly!!!!
thanks again for all your help and i hope you have a good easter!
p.s given the current economic state of this little country is it safe to be posting cash in the post ???
Safer-Networking Ltd.
POBox 16
Greystones
Co. Wicklow
Ireland
hi, updated avast and it came back all clear. also downloaded the secunia inspector (its a great tool).
I'll have to have another look for the 5.tmp folder over the weekend. opened the hidden files as suggested last night and searched for it but it wasnt found.
heading out of broadband coverage for a couple of days so wont be posting.
think alls well anyway, firefox may be a bit slow to load but ill have to try and tidy the comp up a wee bit to see if it gets faster.
also thanks for the links, they will be of great use.
thank you very much for all your help, your a star!!
Happy Easter