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View Full Version : Web browsers and other programs crash constantly!



Alexio0
2009-04-07, 13:11
Experiencing problems with my Dell Inspirion 6400 laptop. Suddenly programs like MSN and VLC started to crash frequently, and now any web browser I use crash constantly. Tried IE 7 & 8, and Firefox 3 and newest Opera. Every single one crashes. I Receive a message that the program needs to close. I have tried everything, spyware scans, registry organizing/cleaning/repairing I don't
know what else to do. Could this be a hardware problem?

Hijack this gave me this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:53:39, on 07.04.2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programfiler\Intel\Wireless\Bin\EvtEng.exe
C:\Programfiler\Intel\Wireless\Bin\S24EvMon.exe
C:\Programfiler\Intel\Wireless\Bin\WLKeeper.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\Programfiler\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programfiler\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Programfiler\Dell\QuickSet\NICCONFIGSVC.exe
C:\Programfiler\Norton Ghost\Agent\VProSvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Programfiler\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Programfiler\Fellesfiler\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Programfiler\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Programfiler\Synaptics\SynTP\SynTPEnh.exe
C:\Programfiler\ATI Technologies\ATI.ACE\cli.exe
C:\Programfiler\Intel\Wireless\bin\ZCfgSvc.exe
C:\Programfiler\Intel\Wireless\Bin\ifrmewrk.exe
C:\Programfiler\Fellesfiler\InstallShield\UpdateService\issch.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe
C:\Programfiler\D-Tools\daemon.exe
C:\Programfiler\Microsoft Office\Office12\GrooveMonitor.exe
C:\Programfiler\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programfiler\I8kfanGUI\I8kfanGUI.exe
C:\Programfiler\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Programfiler\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe
C:\Programfiler\MSN Messenger\msnmsgr.exe
C:\Programfiler\Registry Mechanic\RegMech.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Programfiler\Dell Network Assistant\ezi_hnm2.exe
C:\Programfiler\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programfiler\Dell Network Assistant\ezi_hnm2.exe
C:\Programfiler\ATI Technologies\ATI.ACE\cli.exe
C:\Programfiler\Mozilla Firefox\firefox.exe
C:\Programfiler\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.no/ig/dell?hl=no&client=dell-row&channel=no&ibd=1061027
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.vg.no/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www1.euro.dell.com/content/default.aspx?c=no&l=no&s=gen
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.euro.dell.com/content/default.aspx?c=no&l=no&s=gen
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.no/ig/dell?hl=no&client=dell-row&channel=no&ibd=1061027
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.no/ig/dell?hl=no&client=dell-row&channel=no&ibd=1061027
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programfiler\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Programfiler\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Programfiler\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programfiler\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Programfiler\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Programfiler\BAE\BAE.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Programfiler\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Programfiler\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Programfiler\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Programfiler\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Programfiler\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Programfiler\Fellesfiler\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Programfiler\Fellesfiler\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Programfiler\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Programfiler\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Programfiler\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [Ad-Watch] C:\Programfiler\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [i8kfangui] C:\Programfiler\I8kfanGUI\I8kfanGUI.exe /startup
O4 - HKCU\..\Run: [swg] C:\Programfiler\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "C:\Programfiler\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
O4 - HKCU\..\Run: [msnmsgr] "C:\Programfiler\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [RegistryMechanic] C:\Programfiler\Registry Mechanic\RegMech.exe /H
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKAL TJENESTE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETTVERKSTJENESTE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Dell Network Assistant.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send til &Bluetooth-enhet... - C:\Programfiler\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Unibet Poker - {C53BFCFC-7A54-4627-AEBA-2CD4871FCA97} - C:\Microgaming\Poker\UnibetpokerMPP\MPPoker.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (Nedlastningsadministratorkontroll) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-latest.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Programfiler\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Programfiler\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programfiler\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Programfiler\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Programfiler\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Programfiler\Norton Ghost\Agent\VProSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Programfiler\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Programfiler\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Programfiler\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Programfiler\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Programfiler\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 10843 bytes

Help much appreciated!

pskelley
2009-04-08, 14:21
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

I really don't know but I don't think it is malware related and you probably belong at a Windows XP forum. Let's look at a few things first.

1) With "crashes" there is usually and error message, post any you get "word for word".

2) Run a free diagnostic here: http://www.pcpitstop.com/pcpitstop/default.asp
PC Pitstop Full Tests
Register free and post a link to the results so I can view them. (there is no reason to purchase anything)

3) I believe your computer would benefit greatly from this information:
http://www.netsquirrel.com/msconfig/msconfig_xp.html
http://www.malwareremoval.com/tutorials/runningslowly.php
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/atwork/getstarted/speed.mspx

Thanks

pskelley
2009-04-14, 22:41
Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.

Everyone else please begin a New Topic.