Strange laptop behavior [Archive] - Safer-Networking Forums

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wendell1

2009-04-08, 01:25

Hi:

We recently ran Spybot on a Laptop connected to our in-home wireless network and had it remove several identified trojans and other issues.

However since then the laptop has been behaving strangely, Word will all of a sudden try and run in German, the Internet Explorer browser sometimes will not open, and it runs very, very slowly.

I've attached the HJT log, can anyone please help?

HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:13:29 PM, on 07/04/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\MagicRotation\MagicPvt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SEC\MagicTune3.5_Client\GammaTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Trend Micro\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.ca/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DC
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/webhp?hl=en&tab=iw&q=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ca.red.clientapps.yahoo.com/customize/rogers/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.ca/myway
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: StumbleUpon Launcher - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: StumbleUpon Toolbar - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [MagicRotation] C:\Program Files\MagicRotation\MagicPvt.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: Color Calibration.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: MagicTune 3.5.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NaturalColorLoad.lnk = ?
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: StumbleUpon PhotoBlog It! - res://StumbleUponIEBar.dll/blogimage
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1159310708125
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O18 - Protocol: bw+0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {3D1FAAF3-807D-439A-B561-8A3B3F2D2BCA} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Microsoft ASPI Manager (aspimgr) - Unknown owner - C:\WINDOWS\system32\aspimgr.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Update Service (gupdate1c9874c768a59d4) (gupdate1c9874c768a59d4) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 25743 bytes

pskelley

2009-04-12, 13:17

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

You must have read and followed the "Before you Post" instructions, there are no excuses for not following the directions.
http://forums.spybot.info/showthread.php?t=1137 <<< see this

If you still need help, looks like this, and likely more is hidden.
http://www.google.com/search?hl=en&q=aspimgr.exe+&btnG=Google+Search&aq=f&oq=
this is nasty as you read and since it is a backdoor trojan, I think you should read this information.
How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
http://www.dslreports.com/faq/10451
When Should I Format, How Should I Reinstall
http://www.dslreports.com/faq/10063

If you wish to try to clean this computer, I would like to start like this.

For your information, all of the 018 items in the log are the result of the Logitech Desktop Messenger which gets installed along with another Logitech program because the EULA agreement is not read. Unless you know what it is and use it, it is a resource waster and can be removed in Add Remove programs, but make sure you uninstall only what I highlite in red, this is optional:
C:\Program Files\Logitech\Desktop Messenger\ <<< uninstall only the program in red.

Once that is done, restart the computer, then post a new HJT log and we will proceed.

Thanks

wendell1

2009-04-15, 21:29

Thank you for your reply. Sorry if I missed anything in the 'before you post' instructions. I backed up the registry using ERUNT and turned off teatimer. Please confirm if there's anything else I need to do.

I followed your instructions for step 1 and deleted the Logitech desktop messenger. New log file below. Please confirm next steps.

Many Thanks.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:25:09 PM, on 15/04/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\MagicRotation\MagicPvt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SEC\MagicTune3.5_Client\GammaTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\Program Files\Symantec AntiVirus\DoScan.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Jo\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.ca/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DC
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/webhp?hl=en&tab=iw&q=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ca.red.clientapps.yahoo.com/customize/rogers/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.ca/myway
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: StumbleUpon Launcher - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: StumbleUpon Toolbar - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [MagicRotation] C:\Program Files\MagicRotation\MagicPvt.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: Color Calibration.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: MagicTune 3.5.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NaturalColorLoad.lnk = ?
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: StumbleUpon PhotoBlog It! - res://StumbleUponIEBar.dll/blogimage
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1159310708125
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Microsoft ASPI Manager (aspimgr) - Unknown owner - C:\WINDOWS\system32\aspimgr.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Update Service (gupdate1c9874c768a59d4) (gupdate1c9874c768a59d4) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 13635 bytes

pskelley

2009-04-15, 22:05

1) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.

2) A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

Download ComboFix from here:

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See this Link (http://www.bleepingcomputer.com/forums/topic114351.html) for programs that need to be disabled and instruction on how to disable them.
Remember to re-enable them when we're done.

Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

http://i24.photobucket.com/albums/c30/ken545/RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

http://i24.photobucket.com/albums/c30/ken545/whatnext.jpg

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Tutorial if needed
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

3) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

Thanks