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View Full Version : Manual Removal Guide for Fraud.PrivacyCenter



Friday
2009-04-08, 17:18
The following instructions have been created to help you to get rid of "Fraud.PrivacyCenter" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
malware

Description:
Fraud.PrivacyCenter claims to be an antispyware solution. When it is installed on the computer it shows a lot of harmless cookies, browser helper objects and autorun entries as high risk spyware problems installed by itself. When the user wants to fix these false positives he has to purchase a license.
Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$PROGRAMFILES>\Privacy center\faq\images\Thumbs.db".
The file at "<$PROGRAMFILES>\Privacy center\tools\sc\tap0801.sys".
The file at "<$PROGRAMFILES>\Privacy center\tools\sc\tapinstall.exe".
The file at "<$PROGRAMFILES>\Privacy center\tools\sp\spbho.dll".
Make sure you set your file manager to display hidden and system files. If Fraud.PrivacyCenter uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$APPDATA>\Privacy center\dbases".
The directory at "<$APPDATA>\Privacy center\keys".
The directory at "<$APPDATA>\Privacy center\temp".
The directory at "<$APPDATA>\Privacy center".
The directory at "<$PROGRAMFILES>\Privacy center\faq\images".
The directory at "<$PROGRAMFILES>\Privacy center\faq".
The directory at "<$PROGRAMFILES>\Privacy center\sounds".
The directory at "<$PROGRAMFILES>\Privacy center\tools\sc".
The directory at "<$PROGRAMFILES>\Privacy center\tools\sp".
The directory at "<$PROGRAMFILES>\Privacy center\tools".
The directory at "<$PROGRAMFILES>\Privacy center".
Make sure you set your file manager to display hidden and system files. If Fraud.PrivacyCenter uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.