Friday
2009-04-08, 17:19
The following instructions have been created to help you to get rid of "Win32.TDSS.gen" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Removal Instructions:
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "BlueRaTech".
Products that have a key or property named "DecodingHQ".
Products that have a key or property named "DigitalHQ".
Products that have a key or property named "DigitalLabs".
Products that have a key or property named "DivxFree".
Products that have a key or property named "dvdview".
Products that have a key or property named "ExpressVids".
Products that have a key or property named "FullMovies".
Products that have a key or property named "HDExtrem".
Products that have a key or property named "HDQuality".
Products that have a key or property named "movplay".
Products that have a key or property named "MpegBuster".
Products that have a key or property named "PlayMe".
Products that have a key or property named "PLDivX".
Products that have a key or property named "QuickWatch".
Products that have a key or property named "totalvid".
Products that have a key or property named "videosoft".
Products that have a key or property named "WatchFree".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$FIXEDDRIVES>\autorun.inf".
The file at "<$PROGRAMS>\BlueRaTech\Uninstall.lnk".
The file at "<$PROGRAMS>\DecodingHQ\Uninstall.lnk".
The file at "<$PROGRAMS>\DigitalHQ\Uninstall.lnk".
The file at "<$PROGRAMS>\DigitalLabs\Uninstall.lnk".
The file at "<$PROGRAMS>\DivxFree\Uninstall.lnk".
The file at "<$PROGRAMS>\dvdview\Uninstall.lnk".
The file at "<$PROGRAMS>\ExpressVids\Uninstall.lnk".
The file at "<$PROGRAMS>\FullMovies\Uninstall.lnk".
The file at "<$PROGRAMS>\HDExtrem\Uninstall.lnk".
The file at "<$PROGRAMS>\HDQuality\Uninstall.lnk".
The file at "<$PROGRAMS>\movplay\Uninstall.lnk".
The file at "<$PROGRAMS>\MpegBuster\Uninstall.lnk".
The file at "<$PROGRAMS>\PlayMe\Uninstall.lnk".
The file at "<$PROGRAMS>\PLDivX\Uninstall.lnk".
The file at "<$PROGRAMS>\QuickWatch\Uninstall.lnk".
The file at "<$PROGRAMS>\totalvid\Uninstall.lnk".
The file at "<$PROGRAMS>\videosoft\Uninstall.lnk".
The file at "<$PROGRAMS>\WatchFree\Uninstall.lnk".
Make sure you set your file manager to display hidden and system files. If Win32.TDSS.gen uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\BlueRaTech".
The directory at "<$PROGRAMFILES>\DecodingHQ".
The directory at "<$PROGRAMFILES>\DigitalHQ".
The directory at "<$PROGRAMFILES>\DigitalLabs".
The directory at "<$PROGRAMFILES>\DivxFree".
The directory at "<$PROGRAMFILES>\dvdview".
The directory at "<$PROGRAMFILES>\ExpressVids".
The directory at "<$PROGRAMFILES>\FullMovies".
The directory at "<$PROGRAMFILES>\HDExtrem".
The directory at "<$PROGRAMFILES>\HDQuality".
The directory at "<$PROGRAMFILES>\movplay".
The directory at "<$PROGRAMFILES>\MpegBuster".
The directory at "<$PROGRAMFILES>\PlayMe".
The directory at "<$PROGRAMFILES>\PLDivX".
The directory at "<$PROGRAMFILES>\QuickWatch".
The directory at "<$PROGRAMFILES>\totalvid".
The directory at "<$PROGRAMFILES>\videosoft".
The directory at "<$PROGRAMFILES>\WatchFree".
The directory at "<$PROGRAMS>\BlueRaTech".
The directory at "<$PROGRAMS>\DecodingHQ".
The directory at "<$PROGRAMS>\DigitalHQ".
The directory at "<$PROGRAMS>\DigitalLabs".
The directory at "<$PROGRAMS>\DivxFree".
The directory at "<$PROGRAMS>\dvdview".
The directory at "<$PROGRAMS>\ExpressVids".
The directory at "<$PROGRAMS>\FullMovies".
The directory at "<$PROGRAMS>\HDExtrem".
The directory at "<$PROGRAMS>\HDQuality".
The directory at "<$PROGRAMS>\movplay".
The directory at "<$PROGRAMS>\MpegBuster".
The directory at "<$PROGRAMS>\PlayMe".
The directory at "<$PROGRAMS>\PLDivX".
The directory at "<$PROGRAMS>\QuickWatch".
The directory at "<$PROGRAMS>\totalvid".
The directory at "<$PROGRAMS>\videosoft".
The directory at "<$PROGRAMS>\WatchFree".
Make sure you set your file manager to display hidden and system files. If Win32.TDSS.gen uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{NSINAME}" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "BlueRaTech" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "BlueRaTechSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DecodingHQ" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DecodingHQSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DigitalHQ" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DigitalHQSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DigitalLabs" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DigitalLabsSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DivxFree" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DivxFreeSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "dvdview" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "dvdviewSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "ExpressVids" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "ExpressVidsSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "FullMovies" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "FullMoviesSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "HDExtrem" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "HDExtremSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "HDQuality" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "HDQualitySoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "movplay" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "movplaySoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "MpegBuster" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "MpegBusterSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "PlayMe" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "PlayMeSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "PLDivX" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "PLDivXSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "QuickWatch" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "QuickWatchSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "totalvid" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "totalvidSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "videosoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "videosoftSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "WatchFree" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "WatchFreeSoft" at "HKEY_CURRENT_USER\Software\".
If Win32.TDSS.gen uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
There are more files or system entries belonging to this product that <$SPYBOTSD> can remove, but that cannot be easily described in text. Please use <$SPYBOTSD> to make sure <$PRODUCTNAME> gets completely removed.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Removal Instructions:
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "BlueRaTech".
Products that have a key or property named "DecodingHQ".
Products that have a key or property named "DigitalHQ".
Products that have a key or property named "DigitalLabs".
Products that have a key or property named "DivxFree".
Products that have a key or property named "dvdview".
Products that have a key or property named "ExpressVids".
Products that have a key or property named "FullMovies".
Products that have a key or property named "HDExtrem".
Products that have a key or property named "HDQuality".
Products that have a key or property named "movplay".
Products that have a key or property named "MpegBuster".
Products that have a key or property named "PlayMe".
Products that have a key or property named "PLDivX".
Products that have a key or property named "QuickWatch".
Products that have a key or property named "totalvid".
Products that have a key or property named "videosoft".
Products that have a key or property named "WatchFree".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$FIXEDDRIVES>\autorun.inf".
The file at "<$PROGRAMS>\BlueRaTech\Uninstall.lnk".
The file at "<$PROGRAMS>\DecodingHQ\Uninstall.lnk".
The file at "<$PROGRAMS>\DigitalHQ\Uninstall.lnk".
The file at "<$PROGRAMS>\DigitalLabs\Uninstall.lnk".
The file at "<$PROGRAMS>\DivxFree\Uninstall.lnk".
The file at "<$PROGRAMS>\dvdview\Uninstall.lnk".
The file at "<$PROGRAMS>\ExpressVids\Uninstall.lnk".
The file at "<$PROGRAMS>\FullMovies\Uninstall.lnk".
The file at "<$PROGRAMS>\HDExtrem\Uninstall.lnk".
The file at "<$PROGRAMS>\HDQuality\Uninstall.lnk".
The file at "<$PROGRAMS>\movplay\Uninstall.lnk".
The file at "<$PROGRAMS>\MpegBuster\Uninstall.lnk".
The file at "<$PROGRAMS>\PlayMe\Uninstall.lnk".
The file at "<$PROGRAMS>\PLDivX\Uninstall.lnk".
The file at "<$PROGRAMS>\QuickWatch\Uninstall.lnk".
The file at "<$PROGRAMS>\totalvid\Uninstall.lnk".
The file at "<$PROGRAMS>\videosoft\Uninstall.lnk".
The file at "<$PROGRAMS>\WatchFree\Uninstall.lnk".
Make sure you set your file manager to display hidden and system files. If Win32.TDSS.gen uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\BlueRaTech".
The directory at "<$PROGRAMFILES>\DecodingHQ".
The directory at "<$PROGRAMFILES>\DigitalHQ".
The directory at "<$PROGRAMFILES>\DigitalLabs".
The directory at "<$PROGRAMFILES>\DivxFree".
The directory at "<$PROGRAMFILES>\dvdview".
The directory at "<$PROGRAMFILES>\ExpressVids".
The directory at "<$PROGRAMFILES>\FullMovies".
The directory at "<$PROGRAMFILES>\HDExtrem".
The directory at "<$PROGRAMFILES>\HDQuality".
The directory at "<$PROGRAMFILES>\movplay".
The directory at "<$PROGRAMFILES>\MpegBuster".
The directory at "<$PROGRAMFILES>\PlayMe".
The directory at "<$PROGRAMFILES>\PLDivX".
The directory at "<$PROGRAMFILES>\QuickWatch".
The directory at "<$PROGRAMFILES>\totalvid".
The directory at "<$PROGRAMFILES>\videosoft".
The directory at "<$PROGRAMFILES>\WatchFree".
The directory at "<$PROGRAMS>\BlueRaTech".
The directory at "<$PROGRAMS>\DecodingHQ".
The directory at "<$PROGRAMS>\DigitalHQ".
The directory at "<$PROGRAMS>\DigitalLabs".
The directory at "<$PROGRAMS>\DivxFree".
The directory at "<$PROGRAMS>\dvdview".
The directory at "<$PROGRAMS>\ExpressVids".
The directory at "<$PROGRAMS>\FullMovies".
The directory at "<$PROGRAMS>\HDExtrem".
The directory at "<$PROGRAMS>\HDQuality".
The directory at "<$PROGRAMS>\movplay".
The directory at "<$PROGRAMS>\MpegBuster".
The directory at "<$PROGRAMS>\PlayMe".
The directory at "<$PROGRAMS>\PLDivX".
The directory at "<$PROGRAMS>\QuickWatch".
The directory at "<$PROGRAMS>\totalvid".
The directory at "<$PROGRAMS>\videosoft".
The directory at "<$PROGRAMS>\WatchFree".
Make sure you set your file manager to display hidden and system files. If Win32.TDSS.gen uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{NSINAME}" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "BlueRaTech" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "BlueRaTechSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DecodingHQ" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DecodingHQSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DigitalHQ" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DigitalHQSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DigitalLabs" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DigitalLabsSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DivxFree" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DivxFreeSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "dvdview" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "dvdviewSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "ExpressVids" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "ExpressVidsSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "FullMovies" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "FullMoviesSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "HDExtrem" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "HDExtremSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "HDQuality" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "HDQualitySoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "movplay" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "movplaySoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "MpegBuster" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "MpegBusterSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "PlayMe" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "PlayMeSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "PLDivX" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "PLDivXSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "QuickWatch" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "QuickWatchSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "totalvid" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "totalvidSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "videosoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "videosoftSoft" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "WatchFree" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "WatchFreeSoft" at "HKEY_CURRENT_USER\Software\".
If Win32.TDSS.gen uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
There are more files or system entries belonging to this product that <$SPYBOTSD> can remove, but that cannot be easily described in text. Please use <$SPYBOTSD> to make sure <$PRODUCTNAME> gets completely removed.