Program won't start.

[Mikey84]

I've recently downloaded the program to see what i have on my system.
The downloading went ok and so did the updating. When i try to start the program all i get is the loading timer then nothing. Has anyone else had this problem or know whats causing it?

Greatful for any help.

Mike.

[Zenobia]

You could try booting into safe mode,and see if Spybot will start then:
Reboot your computer into SafeMode by doing the following:


Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, begin tapping F8.
Instead of Windows loading as normal, a menu should appear.
Select the first option, to run Windows in Safe Mode.

Once logged into windows in safe mode,see if Spybot will open and run a scan then.
Please let me know how it goes. :)

[chipw]

I am having the same issue. I had the latest version installed, it suddenly quit displaying the gui so I uninstalled it and downloaded and installed the latest version again.

I then went into safe mode and uninstalled spybot again, then opened regedit and removed all references to spybot and to safer-networking, and in the Programs folder removed the spybot directory. I then reinstalled the latest version. I still have the same problem - the hour-glass for a few seconds then no gui, and task manager shows SpybotSD.exe is running, even though in the Applications/Task window it is not listed. The teatimer is running and I can right-click on it and choose update and it updates fine. When I click on Run SpybotSD it shows the hour-glass for a few seconds and then it goes away and there is no gui.

I am using XP with sp3 and all updates.

[chipw]

Just rebooted and in normal XP mode, of course spybot still does not run, but also - adaware also is not running, has the same problem, and another anti-spyware app I have installed also has the same problem.

Could this be a virus/worm/trojan/malware?

[drragostea]

It sounds like a malware infection (malware that disables security software).
Read this post:
http://forums.spybot.info/showpost.php?p=294582&postcount=3
-

[chipw]

Yep, that's what it was, I didn't write down what it was though, sorry. I did have to uninstall and reinstall SpyBot. Then I started it from the .scr file, scanned and cleaned two infections. Rebooted, scanned and cleaned 1 more infection. Rebooted, scanned and all is well. Spybot is working properly now.

[Matt]

Hi chipw,

thank you for this update. Which infection did Spybot find? I would recommend that you use one or two other AntiSpyware tools as well, just to be sure that you are completely clean. ;)