PDA

View Full Version : Thanks in adv for your help


Bri@Jen
2009-04-15, 19:07
Hi there, ran Spybot (did not find anything) getting popups In Re: to spyware removal. Tons of them. here is my HJT log

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=presario&pf=desktop
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SSC_UserPrompt] c:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] c:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {257BBC47-1B26-432e-9F84-188603799DD3} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [URLLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--
End of file - 9332 bytes
shelf life
2009-04-20, 00:43
hi,

The top portion of your hjt log is missing. for the popups you can use MBAM. Link and directions:

Please download Malwarebytes' Anti-Malware (MBAM) to your desktop:

http://www.malwarebytes.org/mbam.php

Double-click mbam-setup.exe and follow the prompts to install the program.

Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select Perform FULL SCAN, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.

Be sure that everything is checked, and click **Remove Selected.**

**A restart of your computer most likely will be required to remove some items.**

When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt

Post the MBAM log. Also post a new hjt log.
Bri@Jen
2009-04-20, 21:25
Malwarebytes' Anti-Malware 1.36
Database version: 2015
Windows 5.1.2600 Service Pack 3

4/20/2009 2:02:18 PM
mbam-log-2009-04-20 (14-02-18).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 158147
Time elapsed: 1 hour(s), 16 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 24

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\ColdWare (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Downloader) -> Data: c:\windows\system32\userinit.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{2466A83D-1B81-456E-9766-38C2B7E48210}\RP50\A0012052.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{2466A83D-1B81-456E-9766-38C2B7E48210}\RP50\A0012058.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{2466A83D-1B81-456E-9766-38C2B7E48210}\RP50\A0012059.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{2466A83D-1B81-456E-9766-38C2B7E48210}\RP50\A0012060.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{2466A83D-1B81-456E-9766-38C2B7E48210}\RP62\A0017608.exe (Rogue.SpywareRemover) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{2466A83D-1B81-456E-9766-38C2B7E48210}\RP62\A0017610.exe (Rogue.SpywareRemover) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{2466A83D-1B81-456E-9766-38C2B7E48210}\RP62\A0017612.exe (Rogue.MalwareRemover2009) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{2466A83D-1B81-456E-9766-38C2B7E48210}\RP62\A0017613.exe (Rogue.SpywareRemover) -> Quarantined and deleted successfully.
C:\_OTMoveIt\MovedFiles\03222009_151353\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\15637.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\_OTMoveIt\MovedFiles\03232009_115711\WINDOWS\msb.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\_OTMoveIt\MovedFiles\03232009_115711\WINDOWS\msc.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\_OTMoveIt\MovedFiles\03232009_115711\WINDOWS\msd.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\_OTMoveIt\MovedFiles\03232009_115711\WINDOWS\mse.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\_OTMoveIt\MovedFiles\03232009_115711\WINDOWS\msf.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\_OTMoveIt\MovedFiles\03232009_115711\WINDOWS\msg.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\_OTMoveIt\MovedFiles\03232009_115711\WINDOWS\msh.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\_OTMoveIt\MovedFiles\03232009_115711\WINDOWS\msi.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\_OTMoveIt\MovedFiles\03232009_115711\WINDOWS\msj.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\_OTMoveIt\MovedFiles\03232009_115711\WINDOWS\msk.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\_OTMoveIt\MovedFiles\03232009_115711\WINDOWS\msl.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\_OTMoveIt\MovedFiles\03232009_115711\WINDOWS\msm.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\_OTMoveIt\MovedFiles\03232009_115711\WINDOWS\msn.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\_OTMoveIt\MovedFiles\03232009_115711\WINDOWS\mso.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\_OTMoveIt\MovedFiles\03232009_115711\WINDOWS\msp.exe (Trojan.Dropper) -> Quarantined and deleted successfully.

************
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:23:47 PM, on 4/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\America Online 9.0a\aoltray.exe
C:\WINDOWS\system32\wuauclt.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\VTTimer.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
C:\Program Files\Common Files\Adobe\Updater6\Adobe_Updater.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q305&bd=presario&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q305&bd=presario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=presario&pf=desktop
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SSC_UserPrompt] c:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] c:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {257BBC47-1B26-432e-9F84-188603799DD3} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [URLLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--
End of file - 9581 bytes
shelf life
2009-04-21, 00:42
hi,

ok good. Hows it looking on your end now? Better, same?
Bri@Jen
2009-04-24, 23:09
Thank you for your help everything is working great
shelf life
2009-04-24, 23:41
hi,

ok good. Keep malwarebytes and its good practice to keep it updated even if you dont scan that much with it. Always check for updates before a scan. The paid version offers auto updating.
Here are some tips for you to help reduce threats to malware:

Reducing Your Risk To Malware:
The Short Version:

1) It is essential to Keep your OS (http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us),(Windows) browser (IE, FireFox) and other software up to date to "patch" vulnerabilities that could be exploited. This is now also true for web based application like Java, Adobe Flash/Reader, QuickTime etc. Check there version status here. (http://secunia.com/vulnerability_scanning/online/)

2) Know what you are installing to your computer. Alot of software can come bundled with unwanted add-ons, like adware, toolbars and malware. Do not install any files from ads, popups or random links.

3) Install and keep updated: one antivirus and two or three anti-malware applications. If not updated they will soon be worthless. Scanning frequency is a function of your computer habits.

4) Refrain from clicking on links or attachments you receive via E-Mail, IM, Chat Rooms or Social Sites, no matter how tempting or legitimate the message.

5) Don't click on ads/pop ups or offers from websites requesting that you need to install software to your computer.

6) Don't click on offers to "scan" your computer. Install ActiveX Objects with care. Do you trust the website?

7) Set up and use limited accounts for everyday use, rather than administrator accounts. Limited accounts (http://www.microsoft.com/protect/computer/advanced/useraccount.mspx) can help prevent *malware from installing.*

8) Install and understand the limitations of a software firewall.

9) Consider using an alternate browser and E-mail client. Internet Explorer and OutLook Express are popular targets for malicious code because they are widely used. See also: Hardening or Securing Internet Explorer. (http://www.microsoft.com/downloads/details.aspx?FamilyID=6AA4C1DA-6021-468E-A8CF-AF4AFE4C84B2&displaylang=en)

10) If your habits include: warez, cracks etc or you install files via p2p (http://www.virusvault.us/p2p.html) networks then you are much more likely to encounter malicious code. Do you trust the source? Do you really need another malware source?

A longer version in link below.

Happy Safe Surfing.