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yawroc
2009-04-18, 22:22
Can anyone here suggest what the problem here could be. I have downloaded Spy-Bot 1.6.0.30 after uninstalling the last application as that would not start either.
I have spy-bot on the desk top and everytime i click it the programme does not open. Even if i right click and click open it still does not run. The teatimer sat on the task bar seems to be working but not spy-bot programme clicking twice from desk top. This a first never encountered this before on Spy-Bot. Could it be malware that is preventing it? I have run all the trusted ant-i -spywareapplications and all show computer as clen.
Anyhelp please

Matt
2009-04-18, 22:41
Hi yawroc,

:welcome: to Safer Networking Forums. :)

Please uninstall Spybot 1.6.0.30 completely (http://www.safer-networking.org/en/howto/uninstall.html) from your computer.

After that, download Spybot 1.6.2 from here (http://www.safer-networking.org/en/ownmirrors3/index.html) and try to install it. If it doesn't work, rename the installation file to yawroc.exe

If it still doesn't work, start your computer in safe mode (http://www.pchell.com/support/safemode.shtml) and try to install it there.

Which other Anti-Malware tools did you already run?

Do you have Signs of Malware (http://www.virusvault.us/signs1.html) ?

Are you logged in as administrator ? What is your operating system?

Which other security tools do you have installed onto your computer?

yawroc
2009-04-18, 23:11
Thankyou for your reply. Yes for starters there is one thing that is happening I am finding that say i do a google search for something specific i then get directed to a page i did not request this is also happening on IE8. I did run an SDfix scan in safe mode and this came up with no malware found in pc. I do have HiJack this installed but really going through the detailed printout there was nothing in there that looked obvious to me. I did have Lavasoft adaware installed as well as having PC Guard and the PC Guard anti spyware installed.
All other security programmes have been removed as was a programme called stop. I will do exactly what you have suggested. Thankyou once again.:bigthumb:

Matt
2009-04-18, 23:15
Hi yawroc,

thank you for this update.

Please do not run fixes until an expert has told you so!

If you get directed to another site, Malware could be the reason. :sad:

Try to run Spybot, if it doesn't work, that is my recommendation for you (http://forums.spybot.info/showpost.php?p=304562&postcount=2). ;)

yawroc
2009-04-19, 00:15
No sorry despite all you have suggested i tried all and still spy-bot will not start clicked on the icon the hour glass appears but the programme fails to start.
I will prepare a hijack this report and post it where suggested.
thanks for your help:bigthumb:

Matt
2009-04-19, 00:42
Hi yawroc,

thank you for this update. You're welcome. :)