My daughter loaded a virus onto her laptop dell inspiron 8600 - running win xp- the virus locked me out of the register editor, won't recgonize any flash drives-locked out of internet- will not read or write a c/d---will not start in safe mode-----it will recognize the flash drive in device manager but thats it---I know I'm dead but is there a way to just get her word files and pictures off this machine??? please help sincerely Norm
pskelley
2009-04-21, 16:52
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.
Norm, since it appears you missed the directions, they are posted at the top of this forum and I put the "Before you Post" link above. From the limited information you provided, there is no way I can know if I can help. Read and follow the directions and I will take a look.
Thanks...Phil