Please Help!

[Oneoutoftwo]

I know that there is something infecting my computer... My version of Norton expired and before I could install any other anti-virus software something has taken control of my PC. My applications crash randomly. The PC itself reboots randomly. I had an error with java and now I cannot reinstall it. I cannot install any anti-virus software.

Here is a copy of the hijackthis log... please help...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:29:00 PM, on 4/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThreatFire\TFService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jonathan\Desktop\HiJackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\NOTEPAD.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hillsong.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.intrex.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O3 - Toolbar: FireShot - {6E6E744E-4D20-4ce3-9A7A-26DFFFE22F68} - (no file)
O3 - Toolbar: (no name) - {B34FDA53-AF0E-4120-8E77-57F00CB61137} - (no file)
O3 - Toolbar: (no name) - {5E727470-C234-412b-9D9D-1C9B3BC4B608} - (no file)
O3 - Toolbar: (no name) - {D9B09EAD-D886-40A8-B9F3-6C0747171769} - (no file)
O3 - Toolbar: (no name) - {E48B7012-02EA-4A71-83AC-FA1FEE235E0D} - (no file)
O3 - Toolbar: (no name) - {EAFDACF5-01BE-4125-A184-EA0A909A837A} - (no file)
O3 - Toolbar: (no name) - {867B5A30-10E9-4C85-832F-CCF4A9614305} - (no file)
O3 - Toolbar: (no name) - {B4594CA2-2C5E-4D72-A14A-032219EEDD94} - (no file)
O3 - Toolbar: (no name) - {7A84D3B6-E411-4B52-8E0A-C794B018BE3B} - (no file)
O3 - Toolbar: (no name) - {CBB7290C-281A-4FAE-8A73-6272356798C4} - (no file)
O3 - Toolbar: (no name) - {BA6BF99C-121C-451A-BD02-354DEAA6B2D1} - (no file)
O3 - Toolbar: (no name) - {EC422536-BF97-4239-B703-B00FC6E3FC46} - (no file)
O3 - Toolbar: (no name) - {A2A7BBD7-B2C1-4C76-AB9B-6E2F82A72E95} - (no file)
O3 - Toolbar: (no name) - {1AADD719-FEDA-498B-B1C0-03FA28CDAFCA} - (no file)
O3 - Toolbar: (no name) - {FDAB0381-7209-4932-8614-6B560E30004D} - (no file)
O3 - Toolbar: (no name) - {A4CCEF83-DB28-4A7A-B10A-B1B4F65448DC} - (no file)
O3 - Toolbar: (no name) - {B2DBC94D-EA4F-4567-8B09-64E2945FE784} - (no file)
O3 - Toolbar: (no name) - {2B1B65E9-EB6C-4435-AF6F-CB81A2AA1E83} - (no file)
O3 - Toolbar: (no name) - {F53AC96D-9712-4726-9BEF-B1BC88B4ED69} - (no file)
O3 - Toolbar: (no name) - {A88FA0B2-B6D9-4777-97C8-0E7D87C65198} - (no file)
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-1005\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Beth')
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-1005\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Beth')
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Worship Team')
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-1008\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Heather')
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Administrator')
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-501\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Guest')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.intrex.net/
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1223418010375
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
O16 - DPF: {CAFECAFE-0013-0001-0022-ABCDEFABCDEF} (JInitiator 1.3.1.22) - http://esis-app1.mesd.k12.or.us:7777/forms/jinitiator/jinit.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe

--
End of file - 7046 bytes

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

You must have read and followed the "Before you Post" instructions, anything else will waste your time and mine.

Not sure I can help, but if you will follow directions I will give it a try.

1) Keep the computer offline except when troubleshooting.

2) Follow these directions to properly position HJT as was stated in the directions:
Download Trend Micro Hijack This™ to your Desktop
http://download.bleepingcomputer.com/hijackthis/HJTInstall.exe
Doubleclick the HJTInstall.exe to start it.
By default it will install HijackThis in the Program Files\Trendmicro folder and create a desktop shortcut.
HijackThis will open after install. Press the Scan button below.
This will start the scan and open a log. <<< close HJT until I ask for a new HJT log.

3) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.

4) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

5) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O3 - Toolbar: FireShot - {6E6E744E-4D20-4ce3-9A7A-26DFFFE22F68} - (no file)
O3 - Toolbar: (no name) - {B34FDA53-AF0E-4120-8E77-57F00CB61137} - (no file)
O3 - Toolbar: (no name) - {5E727470-C234-412b-9D9D-1C9B3BC4B608} - (no file)
O3 - Toolbar: (no name) - {D9B09EAD-D886-40A8-B9F3-6C0747171769} - (no file)
O3 - Toolbar: (no name) - {E48B7012-02EA-4A71-83AC-FA1FEE235E0D} - (no file)
O3 - Toolbar: (no name) - {EAFDACF5-01BE-4125-A184-EA0A909A837A} - (no file)
O3 - Toolbar: (no name) - {867B5A30-10E9-4C85-832F-CCF4A9614305} - (no file)
O3 - Toolbar: (no name) - {B4594CA2-2C5E-4D72-A14A-032219EEDD94} - (no file)
O3 - Toolbar: (no name) - {7A84D3B6-E411-4B52-8E0A-C794B018BE3B} - (no file)
O3 - Toolbar: (no name) - {CBB7290C-281A-4FAE-8A73-6272356798C4} - (no file)
O3 - Toolbar: (no name) - {BA6BF99C-121C-451A-BD02-354DEAA6B2D1} - (no file)
O3 - Toolbar: (no name) - {EC422536-BF97-4239-B703-B00FC6E3FC46} - (no file)
O3 - Toolbar: (no name) - {A2A7BBD7-B2C1-4C76-AB9B-6E2F82A72E95} - (no file)
O3 - Toolbar: (no name) - {1AADD719-FEDA-498B-B1C0-03FA28CDAFCA} - (no file)
O3 - Toolbar: (no name) - {FDAB0381-7209-4932-8614-6B560E30004D} - (no file)
O3 - Toolbar: (no name) - {A4CCEF83-DB28-4A7A-B10A-B1B4F65448DC} - (no file)
O3 - Toolbar: (no name) - {B2DBC94D-EA4F-4567-8B09-64E2945FE784} - (no file)
O3 - Toolbar: (no name) - {2B1B65E9-EB6C-4435-AF6F-CB81A2AA1E83} - (no file)
O3 - Toolbar: (no name) - {F53AC96D-9712-4726-9BEF-B1BC88B4ED69} - (no file)
O3 - Toolbar: (no name) - {A88FA0B2-B6D9-4777-97C8-0E7D87C65198} - (no file)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

6) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html

7) Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://www.techsupportteam.org/forum/tutorials/2282-malwarebytes-anti-malware-mbam.html

8) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

Cheers...Phil

[Oneoutoftwo]

Here are the results.... Sorry for the delay hectic weekend and such...




Malwarebytes' Anti-Malware 1.36
Database version: 1945
Windows 5.1.2600 Service Pack 3

4/27/2009 3:45:51 PM
mbam-log-2009-04-27 (15-45-51).txt

Scan type: Full Scan (C:\|)
Objects scanned: 169936
Time elapsed: 45 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:47:50 PM, on 4/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThreatFire\TFService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jonathan\Desktop\HiJackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hillsong.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.intrex.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-1005\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Beth')
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-1005\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Beth')
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Worship Team')
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-1008\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Heather')
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Administrator')
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-501\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Guest')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.intrex.net/
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1223418010375
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
O16 - DPF: {CAFECAFE-0013-0001-0022-ABCDEFABCDEF} (JInitiator 1.3.1.22) - http://esis-app1.mesd.k12.or.us:7777/forms/jinitiator/jinit.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe

--
End of file - 5378 bytes

2008 Gator Football Schedule
ACDSee Photo Editor 2008
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe Illustrator CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Reader 8.1.0
Adobe Reader 8.1.2
Adobe Setup
Adobe Shockwave Player
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Apple Software Update
ClickArt® Christian Value
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
ERUNT 1.1j
Gator Saver
G-Force
Google Earth
High Definition Audio Driver Package - KB888111
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 2.0.2
honestech Video Editor
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Small Business Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows Journal Viewer
Mozilla Firefox (3.0.9)
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser (KB933579)
Nero Suite
Oracle JInitiator 1.3.1.22
PDF Settings
PowerDVD
Pradis Do Not Remove
Pradis: Creative Bible Lessons
QuickTime
Registry Fix Pro
Registry Mechanic 8.0
RollerCoaster Tycoon 2
Security Task Manager 1.7h
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Sibelius Scorch (ActiveX Only)
Sibelius Scorch (Firefox, Opera, Netscape only)
SigmaTel Audio
StopSign Internet Security
ThreatFire
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
WhiteCap
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3

[pskelley]

You have posted an MBAM report from:
Database version: 1945

The newest data base is: (Database 2050 Date 4/27/2009)
Open MBAM interface then click Update tab > Check for Updates > allow MBAM to download and install all updates.

Now click Scanner > Perform full scan follow the same directions and post those results along with a new HJT log created after MBAM has run.

How is the computer running now?

Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Flash Player 10 ActiveX
Adobe recommends all users of Adobe Flash Player 10.0.12.36 and earlier versions upgrade to the newest version 10.0.22.87
http://www.adobe.com/support/security/bulletins/apsb09-01.html

Adobe Reader 8.1.0
Adobe Reader 8.1.2
Both are out of date and unsafe, see this:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://www.filehippo.com/download_adobe_reader/
(if you want a smaller program, look at this one)
Foxit Reader 2.3 for Windows (make sure to uncheck any toolbars)
http://www.foxitsoftware.com/pdf/rd_intro.php

Thanks

[Oneoutoftwo]

Here are the logs... I am in the process of using the PSI tool to update however the computer is still crashing and programs shutting down randomly... that is why it has taken me so long to post these logs... took me three tries to get Malwarebytes updated...

Malwarebytes' Anti-Malware 1.36
Database version: 2058
Windows 5.1.2600 Service Pack 3

4/29/2009 8:33:03 AM
mbam-log-2009-04-29 (08-33-03).txt

Scan type: Full Scan (C:\|)
Objects scanned: 181180
Time elapsed: 43 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:43:33 AM, on 4/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThreatFire\TFService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Jonathan\Desktop\HiJackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hillsong.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.intrex.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-1005\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Beth')
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-1005\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Beth')
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Worship Team')
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-1008\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Heather')
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Administrator')
O4 - HKUS\S-1-5-21-1292428093-1035525444-725345543-501\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Guest')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.intrex.net/
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1223418010375
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
O16 - DPF: {CAFECAFE-0013-0001-0022-ABCDEFABCDEF} (JInitiator 1.3.1.22) - http://esis-app1.mesd.k12.or.us:7777/forms/jinitiator/jinit.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe

--
End of file - 5343 bytes

[pskelley]

I really see no reason for the issues you are having? Are you not able to post any error messages when this occurs so I have something to research. Sounding more and more like issues other than malware.

You can wait until we stabilize the computer to update your programs if you wish, just stay away from PDF files until Adobe Reader and Flash player is up to date.

http://www.pcpitstop.com/pcpitstop/default.asp
Register free and run the test, post a link to the results so I can view them.
(there is no reason to purchase anything, the diagnostic report is free)

Thanks

[Oneoutoftwo]

Here is the link from pcpitstop... let me know if it doesn't work...

http://pcpitstop.com/betapit/sec.asp?conid=22060303

most of the time when the computer reboots I don't get an error message

however next time an app shuts down I will post the message...

when trying to install any virus scanners it tells me the file is corrupt... (I've tried downloading onto other computers as well and using a flash drive same message)

for what ever reason I could not update Adobe it kept crapping out saying that the downloads could not be verified.

I have the same issue with Java...

[Oneoutoftwo]

Here is the latest crash report... The computer rebooted about 5 min before this happened without giving me a error code or message however...

Add-ons: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:1.0.2,collegefootballtoolbar@brandthunder.com:1.0.2,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.0.10,{5b35cb30-16b4-11de-8c30-0800200c9a66}:0.2
BuildID: 2009042316
CrashTime: 1241019548
Email: bigfidget@hotmail.com
InstallTime: 1241012472
ProductName: Firefox
SecondsSinceLastCrash: 11125

[pskelley]

Any of those performance or driver issues can easily be causing your problem. Click the link in from of each item and follow the directions to fix them. When all items have been corrected, run a new diagnostic test and post the results for me to view.

when trying to install any virus scanners it tells me the file is corrupt... (I've tried downloading onto other computers as well and using a flash drive same message)
This is two vague for me to begin to comment on. What file is corrupt, what are you trying to download. Is the Flash drive you are using infected?

for what ever reason I could not update Adobe it kept crapping out saying that the downloads could not be verified.
If you don't have the patience to get your programs up to date, I can't really help you. Perhaps you need to take this computer to a local technician.

[pskelley]

You can try getting rid of all the add-ons:
http://support.mozilla.com/en-US/kb/Uninstalling+add-ons

If I was having the problems I would uninstall Firefox and download a new program and this time I would not plug in all the junk.

[Oneoutoftwo]

This is two vague for me to begin to comment on. What file is corrupt, what are you trying to download. Is the Flash drive you are using infected?


I have tried to download and install both AVG and avast! neither will allow me to install the error message tells me the files are corrupt. I have tried to install Java to use trend micro's online scanner and I receive Error 1335. I follow those instructions and receive more error messages.

I did attempt to fix the driver issues for the networking and graphics however I encountered the same problem after I downloaded them to the computer on my attempt to install them the files were corrupted and I was told to try and download them again.

This is the error message I receive when attempting to install Adobe

Adobe has detected a corrupt file (checksum error). The program has been closed without installing.
Info ID: 6800.338.14.2.20024
Please send the Info ID to http://www.adobe.com/misc/bugreport.html

I'll rescan pcpitstop... I was in the middle of doing so and IE crashed giving pcpitstop's dll as the cause...

[pskelley]

Sounds like you may have a file infector virus (like Virut) which would require a reformat. Scan with Kaspersky Online Scan to find out.

Do an online scan with Kaspersky Online Scanner

http://www.kaspersky.com/kos/eng/partner/default/languages/english/check.html?n=1213442456390

1. Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.
2. Click on the Accept button and install any components it needs.
3. The program will install and then begin downloading the latest definition files.
4. After the files have been downloaded on the left side of the page in the Scan section select My Computer
5. This will start the program and scan your system.
6. The scan will take a while, so be patient and let it run.
7. Once the scan is complete, click on View scan report
8. Now, click on the Save Report as button.
9. Save the file to your desktop.
10. Copy and paste that information in your next post

[pskelley]

Do an online scan with Kaspersky Online Scanner

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.

Everyone else please begin a New Topic.