-R!CH-
2009-04-26, 05:50
i just tried to download sp3 for office 2003 through windows update and it failed to initiate a download.
sensing a problem, i tried to run spybot, but i get a 'program has stopped working' error message immediately every time.
i tried to run the spybot updater through tea timer, which is running, but i get an 'error retrieving update info file' message.
next i tried reinstalling spybot from a saved installer file, but it fails to connect to the server.
finally i tried to access safer-networking.org directly, but get 'address not found'. i tried this in 5 different browsers on this pc with the same result.
malwarebytes is also unable to open and ad-aware is unable to update its definitions.
i've done the conficker eye chart and all the logos are loading.
i ran gmer and catchme, which are rootkit detectors and it appears there are 3 files that don't belong on my pc...
C:\Windows\System32\drivers\gxvxcqrdubjpklcdewxkdedjuiyiuccglaucx.sys 32768 bytes
C:\Windows\System32\gxvxccounter 8 bytes
C:\Windows\System32\gxvxcnwymfjijguoactpysmtdhusdllwvjgvu.dll 16384 bytes
i can't find these files at these locations in explorer even with hidden files and folders shown. i've read all the threads regarding loading and updating problems and nothing helps my situation. i searched google for this "gxvx" file and found nothing. i believe the 3 files i listed above are the source of a new problem yet to be resolved and i would very much appreciate any help in getting my spybot back online. thanks!
sensing a problem, i tried to run spybot, but i get a 'program has stopped working' error message immediately every time.
i tried to run the spybot updater through tea timer, which is running, but i get an 'error retrieving update info file' message.
next i tried reinstalling spybot from a saved installer file, but it fails to connect to the server.
finally i tried to access safer-networking.org directly, but get 'address not found'. i tried this in 5 different browsers on this pc with the same result.
malwarebytes is also unable to open and ad-aware is unable to update its definitions.
i've done the conficker eye chart and all the logos are loading.
i ran gmer and catchme, which are rootkit detectors and it appears there are 3 files that don't belong on my pc...
C:\Windows\System32\drivers\gxvxcqrdubjpklcdewxkdedjuiyiuccglaucx.sys 32768 bytes
C:\Windows\System32\gxvxccounter 8 bytes
C:\Windows\System32\gxvxcnwymfjijguoactpysmtdhusdllwvjgvu.dll 16384 bytes
i can't find these files at these locations in explorer even with hidden files and folders shown. i've read all the threads regarding loading and updating problems and nothing helps my situation. i searched google for this "gxvx" file and found nothing. i believe the 3 files i listed above are the source of a new problem yet to be resolved and i would very much appreciate any help in getting my spybot back online. thanks!