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View Full Version : Please help, Cannot update any anti-spyware programs



Pipemu
2009-05-09, 09:38
Hi, Please help me. I'm new to this kind of stuff. A couple days ago I tried to run spybot, but the windows showed me the message: "spybot has stopped working." I tried to download the new install file from safer networking website but my ie showed "Oops! This link appears to be broken." I also tried to update Ad-aware but it also showed the error, so I cannot update it. Now I uninstalled all my antivirus and spyware programs from my laptop and run the HJT. This is the result:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:34:25 AM, on 5/9/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
c:\Program Files\Hewlett-Packard\IAM\Bin\AsGHost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANOTIF.EXE
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\pthosttr.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
c:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
c:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\conime.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - c:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\soundmax.exe /tray
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [accrdsub] "c:\Program Files\ActivIdentity\ActivClient\accrdsub.exe"
O4 - HKLM\..\Run: [PTHOSTTR] c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe c:\PROGRA~1\HEWLET~1\IAM\Bin\ASTSVCC.dll,RegisterModule
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{93D5B017-4F44-4C13-9B92-878040FC2471}: NameServer = 85.255.112.64,85.255.112.225
O17 - HKLM\System\CCS\Services\Tcpip\..\{C938D0D3-2305-40AF-A62E-691082A3D2DA}: NameServer = 85.255.112.64,85.255.112.225
O17 - HKLM\System\CCS\Services\Tcpip\..\{CE52DA17-FAA5-4C11-A787-E895C8145EF3}: NameServer = 85.255.112.64,85.255.112.225
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.64,85.255.112.225
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.112.64,85.255.112.225
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.64,85.255.112.225
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: APSHook.dll
O23 - Service: ActivClient Middleware Service (accoca) - ActivIdentity - c:\Program Files\ActivIdentity\ActivClient\accoca.exe
O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Andrea Electronics Corporation - C:\Windows\system32\AEADISRV.EXE
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: AuthenTec Fingerprint Service (ATService) - AuthenTec, Inc. - c:\Program Files\Fingerprint Sensor\AtService.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP ProtectTools Service - Hewlett-Packard Development Company, L.P - c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTChangeFilterService.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: HP Service (hpsrv) - Hewlett-Packard Corporation - C:\Windows\system32\Hpservice.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: NVIDIA Performance Driver Service - Unknown owner - C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

--
End of file - 9679 bytes

pskelley
2009-05-10, 01:51
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

This infection can be tough to remove, it is important that you read and follow the directions carefully.

1) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.

2) A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

Download ComboFix from here:

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See this Link (http://www.bleepingcomputer.com/forums/topic114351.html) for programs that need to be disabled and instruction on how to disable them.
Remember to re-enable them when we're done.


Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


http://i24.photobucket.com/albums/c30/ken545/RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

http://i24.photobucket.com/albums/c30/ken545/whatnext.jpg

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Tutorial if needed
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

3) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

Thanks

Pipemu
2009-05-10, 02:58
I don't have any anti-virus and spyware programs in this labtop right now. And I turned off both MSFirewall and Defender. After running ComboFix, it's stopped at the blue dos window and show this message:

\Utilities\Bin\x86";C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;c:\Program Files\Microsoft SQL Server\90\Tools\binn\;c:\Program Files\ActivIdentity\ActivClient\;c:\Program Files\Hewlett-Packard\IAM\bin" was unexpected at this time.

and doesn't do anything after that.

pskelley
2009-05-10, 14:38
That does not help us, see this: 85.255.112.64
http://whois.domaintools.com/85.255.112.64
These are criminals from the Ukraine and there is likely an infection that is trying to block the tools we must run.

Make sure you are running all tools as administrator in Vista.

Try to run combofix first in safe mode:
http://windowshelp.microsoft.com/Windows/en-US/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

If that does not work, try downloading it again and this time rename the .exe before you save it on the Desktop like this:

http://i266.photobucket.com/albums/ii277/sUBs_/combofix/CF_download_rename.gif

Pipemu
2009-05-10, 20:45
After I changed my value in the Path in System variable, I can run ComboFix.exe
Here is my ComboFix.txt and new Hijackthis log:

ComboFix LOG:
ComboFix 09-05-09.05 - Suravuth 05/10/2009 13:25.1 - NTFSx86
Microsoft® Windows Vista™ Business 6.0.6001.1.1252.1.1033.18.2042.1332 [GMT -4:00]
Running from: c:\users\Suravuth\Desktop\Combo-Fix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Autorun.inf
c:\recycler\S-2-5-40-100001584-100006073-100014526-3265.com
c:\windows\AppPatch\Custom\{deb7008b-681e-4a4a-8aae-cc833e8216ce}.sdb
c:\windows\system32\drivers\gxvxcbyglnxoxcptkweqauuicpimpikpqqnpe.sys
c:\windows\system32\gxvxccounter
c:\windows\system32\gxvxcxfiqkvbtwyccjmyvvixpberscexjiity.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_GXVXCSERV.SYS


((((((((((((((((((((((((( Files Created from 2009-04-10 to 2009-05-10 )))))))))))))))))))))))))))))))
.

2009-05-10 16:51 . 2009-05-10 17:01 -------- d-----w C:\ComboFix
2009-05-09 06:16 . 2009-05-09 06:17 -------- d-----w c:\program files\ERUNT
2009-05-09 05:33 . 2009-05-09 05:33 -------- d-----w c:\program files\Trend Micro
2009-05-08 17:32 . 2009-05-09 05:45 -------- d-----w c:\programdata\SecTaskMan
2009-05-08 17:32 . 2009-05-09 05:45 -------- d-----w c:\users\All Users\SecTaskMan
2009-05-08 00:39 . 2009-05-08 00:39 -------- dc-h--w c:\programdata\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-08 00:39 . 2009-05-08 00:39 -------- dc-h--w c:\users\All Users\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-07 23:55 . 2009-05-07 23:55 2560 ----a-w c:\windows\_MSRSTRT.EXE
2009-05-06 21:17 . 2005-12-05 22:09 3997392 ----a-w c:\windows\system32\d3dx9d_28.dll
2009-05-06 21:17 . 2005-12-03 09:34 1808120 ----a-w c:\windows\system32\d3dx9d.dll
2009-05-06 21:17 . 2005-12-03 09:03 329464 ----a-w c:\windows\system32\D3DX10d.DLL
2009-05-06 21:17 . 2005-12-03 09:34 349432 ----a-w c:\windows\system32\d3dref9.dll
2009-05-06 21:17 . 2005-12-06 19:40 2692344 ----a-w c:\windows\system32\d3d9d.dll
2009-05-06 21:17 . 2005-12-06 19:45 1353464 ----a-w c:\windows\system32\d3d8d.dll
2009-05-06 21:17 . 2005-12-03 08:44 317688 ----a-w c:\windows\system32\D3D10SDKLayers.DLL
2009-05-06 21:17 . 2005-12-05 20:14 267000 ----a-w c:\windows\system32\D3D10Ref.DLL
2009-05-06 21:17 . 2005-12-03 09:03 1043192 ----a-w c:\windows\system32\d3d10d.dll
2009-05-06 21:17 . 2009-05-06 21:17 -------- d-----w c:\program files\Common Files\Alias Shared
2009-05-06 21:17 . 2009-05-06 21:17 -------- d-----w c:\program files\Common Files\aliaswavefront shared
2009-05-06 21:15 . 2009-05-06 21:16 -------- d-----w c:\program files\Microsoft DirectX SDK (December 2005)
2009-05-06 21:15 . 2005-12-03 08:44 290040 ----a-w c:\windows\system32\D3DX10.dll
2009-04-24 19:13 . 2009-05-01 03:29 -------- d-----w c:\program files\Warcraft III

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-10 17:30 . 2009-02-17 22:31 49420 ----a-w c:\users\All Users\nvModes.dat
2009-05-10 17:30 . 2009-02-17 22:31 49420 ----a-w c:\programdata\nvModes.dat
2009-05-10 17:28 . 2009-02-27 20:46 12 ----a-w c:\windows\bthservsdp.dat
2009-04-26 13:54 . 2009-04-04 16:38 -------- d-----w c:\program files\THQ
2009-04-21 01:16 . 2006-11-02 11:18 -------- d-----w c:\program files\Windows Mail
2009-04-06 23:30 . 2009-04-06 22:57 -------- d-----w c:\program files\K-Lite Codec Pack
2009-04-04 17:48 . 2009-04-04 17:48 107888 ----a-w c:\windows\system32\CmdLineExt.dll
2009-04-04 17:37 . 2009-02-13 17:10 -------- d--h--w c:\program files\InstallShield Installation Information
2009-04-04 14:14 . 2009-04-04 14:14 0 ---ha-w c:\windows\system32\drivers\Msft_Kernel_LMouFilt_01005.Wdf
2009-04-04 14:14 . 2009-04-04 14:14 0 ---ha-w c:\windows\system32\drivers\Msft_Kernel_LHidFilt_01005.Wdf
2009-04-04 14:13 . 2006-11-02 10:25 51200 ----a-w c:\windows\inf\infpub.dat
2009-04-04 14:13 . 2006-11-02 10:25 143360 ----a-w c:\windows\inf\infstrng.dat
2009-04-04 14:13 . 2006-11-02 10:25 86016 ----a-w c:\windows\inf\infstor.dat
2009-04-04 14:13 . 2009-04-04 14:12 -------- d-----w c:\program files\Common Files\Logishrd
2009-04-04 14:12 . 2009-04-04 14:12 -------- d-----w c:\program files\Logitech
2009-03-23 19:17 . 2009-03-23 19:17 -------- d-----w c:\program files\Sun
2009-03-23 19:17 . 2009-03-23 19:17 410984 ----a-w c:\windows\system32\deploytk.dll
2009-03-23 19:17 . 2009-03-23 19:16 -------- d-----w c:\program files\Java
2009-03-17 03:38 . 2009-04-20 21:02 13824 ----a-w c:\windows\system32\apilogen.dll
2009-03-17 03:38 . 2009-04-20 21:02 24064 ----a-w c:\windows\system32\amxread.dll
2009-03-12 13:00 . 2009-03-03 15:47 -------- d-----w c:\program files\Google
2009-03-03 04:46 . 2009-04-20 21:02 3599328 ----a-w c:\windows\system32\ntkrnlpa.exe
2009-03-03 04:46 . 2009-04-20 21:02 3547632 ----a-w c:\windows\system32\ntoskrnl.exe
2009-03-03 04:40 . 2009-04-20 21:02 827392 ----a-w c:\windows\system32\wininet.dll
2009-03-03 04:39 . 2009-04-20 21:02 183296 ----a-w c:\windows\system32\sdohlp.dll
2009-03-03 04:39 . 2009-04-20 21:02 551424 ----a-w c:\windows\system32\rpcss.dll
2009-03-03 04:39 . 2009-04-20 21:02 26112 ----a-w c:\windows\system32\printfilterpipelineprxy.dll
2009-03-03 04:37 . 2009-04-20 21:02 78336 ----a-w c:\windows\system32\ieencode.dll
2009-03-03 04:37 . 2009-04-20 21:02 98304 ----a-w c:\windows\system32\iasrecst.dll
2009-03-03 04:37 . 2009-04-20 21:02 54784 ----a-w c:\windows\system32\iasads.dll
2009-03-03 04:37 . 2009-04-20 21:02 44032 ----a-w c:\windows\system32\iasdatastore.dll
2009-03-03 03:04 . 2009-04-20 21:02 666624 ----a-w c:\windows\system32\printfilterpipelinesvc.exe
2009-03-03 02:38 . 2009-04-20 21:02 17408 ----a-w c:\windows\system32\iashost.exe
2009-03-03 02:28 . 2009-04-20 21:02 26624 ----a-w c:\windows\system32\ieUnatt.exe
2009-03-02 18:10 . 2009-04-06 22:57 67584 ----a-w c:\windows\system32\ff_vfw.dll
2009-02-19 04:27 . 2009-04-04 14:12 84496 ----a-w c:\windows\system32\KemXML.dll
2009-02-19 04:27 . 2009-04-04 14:12 117264 ----a-w c:\windows\system32\KemWnd.dll
2009-02-19 04:27 . 2009-04-04 14:12 145936 ----a-w c:\windows\system32\KemUtil.dll
2009-02-19 04:27 . 2009-04-04 14:12 170512 ----a-w c:\windows\system32\kemutb.dll
2009-02-19 04:26 . 2009-04-04 14:12 301656 ----a-w c:\windows\system32\BtCoreIf.dll
2009-02-17 08:10 . 2006-11-02 10:25 665600 ----a-w c:\windows\inf\drvindex.dat
2009-02-13 08:49 . 2009-04-20 21:02 72704 ----a-w c:\windows\system32\secur32.dll
2009-02-13 08:49 . 2009-04-20 21:02 1255936 ----a-w c:\windows\system32\lsasrv.dll
2008-01-21 02:43 . 2006-11-02 12:50 174 --sha-w c:\program files\desktop.ini
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-21 1233920]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-03-10 39408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-03-27 1045800]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-06-20 178712]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2008-06-03 177456]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2007-08-24 33648]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2008-10-16 1310720]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-06-24 13543968]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-06-24 92704]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"accrdsub"="c:\program files\ActivIdentity\ActivClient\accrdsub.exe" [2007-11-27 298536]
"PTHOSTTR"="c:\program files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE" [2008-10-07 349488]
"CognizanceTS"="c:\progra~1\HEWLET~1\IAM\Bin\ASTSVCC.dll" [2008-09-23 24848]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-23 148888]
"nwiz"="nwiz.exe" - c:\windows\System32\nwiz.exe [2009-01-22 1657376]
"Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" - c:\windows\KHALMNPR.Exe [2008-12-19 76304]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\SetPoint.exe [2009-4-4 809488]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\APSHook.dll c:\windows\System32\APSHook.dll APSHook.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-3861035941-1560549439-1124554536-500]
"EnableNotificationsRef"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{A791619A-5CEB-43D9-805F-92AEAE7A769D}"= TCP:6004|c:\program files\Microsoft Office\Office12\outlook.exe:Microsoft Office Outlook
"{5690F9A8-3CFA-487C-B509-0A563968B45C}"= UDP:c:\program files\Microsoft Office\Office12\GROOVE.EXE:Microsoft Office Groove
"{D2D7B23A-CAF8-4ED0-A0DE-CD9D6F267D8F}"= TCP:c:\program files\Microsoft Office\Office12\GROOVE.EXE:Microsoft Office Groove
"{6865950D-E5BE-4D3E-9533-69D925BAA09C}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{B8EB31E6-80D4-47AA-9173-4168469A8BD1}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"TCP Query User{D0287BC7-F2DC-4B82-850B-87F15A9A5C53}c:\\program files\\thq\\dawn of war - soulstorm\\soulstorm.exe"= UDP:c:\program files\thq\dawn of war - soulstorm\soulstorm.exe:Soulstorm
"UDP Query User{D8A81EEB-4683-4156-928B-51F2A52968DC}c:\\program files\\thq\\dawn of war - soulstorm\\soulstorm.exe"= TCP:c:\program files\thq\dawn of war - soulstorm\soulstorm.exe:Soulstorm
"TCP Query User{E63D07FC-1F72-4E35-A7A8-3C5CAF10C372}c:\\program files\\warcraft iii\\war3.exe"= UDP:c:\program files\warcraft iii\war3.exe:Warcraft III
"UDP Query User{D9F3E236-D34C-48C1-A0B7-CF9CDD92B4CF}c:\\program files\\warcraft iii\\war3.exe"= TCP:c:\program files\warcraft iii\war3.exe:Warcraft III
"TCP Query User{F6788EA7-B52A-4222-8605-9394DB472245}c:\\program files\\warcraft iii\\war3.exe"= UDP:c:\program files\warcraft iii\war3.exe:Warcraft III
"UDP Query User{EF701C78-25FA-444E-9041-AD81CB7F8B6A}c:\\program files\\warcraft iii\\war3.exe"= TCP:c:\program files\warcraft iii\war3.exe:Warcraft III

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile]
"DoNotAllowExceptions"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile]
"EnableFirewall"= 0 (0x0)

R0 SbAlg;SbAlg;c:\windows\System32\drivers\SbAlg.sys [10/1/2008 4:02 PM 51408]
R0 SbFsLock;SbFsLock;c:\windows\System32\drivers\SbFsLock.sys [10/1/2008 4:02 PM 12960]
R1 RsvLock;RsvLock;c:\windows\System32\drivers\rsvlock.sys [10/1/2008 4:02 PM 12528]
R2 accoca;ActivClient Middleware Service;c:\program files\ActivIdentity\ActivClient\accoca.exe [11/27/2007 6:42 PM 185896]
R2 ASBroker;Logon Session Broker;c:\windows\System32\svchost.exe -k Cognizance [1/20/2008 10:24 PM 21504]
R2 ASChannel;Local Communication Channel;c:\windows\System32\svchost.exe -k Cognizance [1/20/2008 10:24 PM 21504]
R2 ATService;AuthenTec Fingerprint Service;c:\program files\Fingerprint Sensor\AtService.exe [10/3/2008 2:33 PM 1185016]
R2 HP ProtectTools Service;HP ProtectTools Service;c:\program files\Hewlett-Packard\HP ProtectTools Security Manager\PTChangeFilterService.exe [10/7/2008 3:17 PM 45056]
R2 HpFkCryptService;Drive Encryption Service;c:\program files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe [10/1/2008 4:01 PM 256544]
R2 hpsrv;HP Service;c:\windows\System32\hpservice.exe [4/7/2008 7:13 PM 24880]
R2 NVIDIA Performance Driver Service;NVIDIA Performance Driver Service;c:\program files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe [12/11/2008 8:08 AM 3575808]
R3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;c:\windows\System32\drivers\ATSwpWDF.sys [10/3/2008 6:48 PM 479488]
R3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2/13/2009 1:18 PM 193840]
R3 e1yexpress;Intel(R) Gigabit Network Connections Driver;c:\windows\System32\drivers\e1y6032.sys [2/13/2009 1:54 PM 224384]
R3 NETw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\System32\drivers\NETw5v32.sys [11/17/2008 4:40 PM 3668480]
R3 rismc32;RICOH Smart Card Reader;c:\windows\System32\drivers\rismc32.sys [2/13/2009 1:14 PM 47616]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
Cognizance REG_MULTI_SZ ASBroker ASChannel
bthsvcs REG_MULTI_SZ BthServ

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{f5150bc1-02a2-11de-a760-0022645c3d3d}]
\shell\AutoRun\command - F:\LaunchU3.exe -a
.
Contents of the 'Scheduled Tasks' folder
.
.
------- Supplementary Scan -------
.
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-10 13:30
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'Explorer.exe'(5540)
c:\program files\Hewlett-Packard\IAM\Bin\ItClient.dll
c:\program files\Logitech\SetPoint\lgscroll.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\nvvsvc.exe
c:\windows\System32\audiodg.exe
c:\windows\System32\AEADISRV.EXE
c:\windows\System32\agrsmsvc.exe
c:\program files\ActivIdentity\ActivClient\acevents.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMON.EXE
c:\windows\System32\rundll32.exe
c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\program files\Hewlett-Packard\Shared\hpqWmiEx.exe
c:\program files\Hewlett-Packard\IAM\Bin\asghost.exe
c:\windows\System32\conime.exe
c:\windows\System32\rundll32.exe
c:\program files\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe
c:\program files\Windows Media Player\wmpnscfg.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
c:\program files\ActivIdentity\ActivClient\acevents.exe
c:\program files\Hewlett-Packard\Shared\HpqToaster.exe
c:\program files\Synaptics\SynTP\SynTPHelper.exe
c:\program files\Common Files\Logishrd\KHAL2\KHALMNPR.exe
.
**************************************************************************
.
Completion time: 2009-05-10 13:32 - machine was rebooted
ComboFix-quarantined-files.txt 2009-05-10 17:32

Pre-Run: 117,568,876,544 bytes free
Post-Run: 117,348,892,672 bytes free

225 --- E O F --- 2009-05-07 18:36



HiJackthis LOG:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:38:06 PM, on 5/10/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
c:\Program Files\Hewlett-Packard\IAM\Bin\AsGHost.exe
C:\Windows\system32\conime.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANOTIF.EXE
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\pthosttr.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
c:\Program Files\ActivIdentity\ActivClient\acevents.exe
c:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Windows\Explorer.exe
C:\Windows\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - c:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [accrdsub] "c:\Program Files\ActivIdentity\ActivClient\accrdsub.exe"
O4 - HKLM\..\Run: [PTHOSTTR] c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe c:\PROGRA~1\HEWLET~1\IAM\Bin\ASTSVCC.dll,RegisterModule
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\Windows\System32\APSHook.dll C:\Windows\System32\APSHook.dll APSHook.dll
O23 - Service: ActivClient Middleware Service (accoca) - ActivIdentity - c:\Program Files\ActivIdentity\ActivClient\accoca.exe
O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Andrea Electronics Corporation - C:\Windows\system32\AEADISRV.EXE
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: AuthenTec Fingerprint Service (ATService) - AuthenTec, Inc. - c:\Program Files\Fingerprint Sensor\AtService.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP ProtectTools Service - Hewlett-Packard Development Company, L.P - c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTChangeFilterService.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: HP Service (hpsrv) - Hewlett-Packard Corporation - C:\Windows\system32\Hpservice.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: NVIDIA Performance Driver Service - Unknown owner - C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

--
End of file - 8164 bytes

pskelley
2009-05-10, 21:11
Good job getting combofix to run:bigthumb: I also need the uninstall list requested in instruction #3, post that as soon as you have it.

combofix is not reporting an antivirus program running on this computer? What are you using? Do you need links to good freeware programs?

Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://www.techsupportteam.org/forum/tutorials/2282-malwarebytes-anti-malware-mbam.html

How is the computer running now?

Thanks

Pipemu
2009-05-11, 04:33
Oh, like I said earlier, I already uninstalled all anti-spyware and anti-virus before posting the problem.

How can I get my uninstall lists?

Malwarebytes' Anti-Malware did not find any infected file. This is the LOG:
Malwarebytes' Anti-Malware 1.36
Database version: 2106
Windows 6.0.6001 Service Pack 1

5/10/2009 9:30:15 PM
mbam-log-2009-05-10 (21-30-15).txt

Scan type: Full Scan (C:\|)
Objects scanned: 196976
Time elapsed: 59 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
----------------------------------------------------------------------------------------------------------------

As far as I know it's still working fine, now that I can go to the safer-networking website to download spybot. Tomorrow I will try to access the folder from the school's network which, I think, is one of the problems to see that if it's back to normal.

pskelley
2009-05-11, 12:54
How can I get my uninstall lists?

3) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

Pipemu
2009-05-11, 23:05
Here is my uninstall list:

2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Acrobat.com
Acrobat.com
ActivClient 6.1 x86
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9
Agere Systems HDA Modem
AuthenTec Fingerprint System
CDDRV_Installer
Color
Credential Manager for HP ProtectTools
Crystal Reports Basic for Visual Studio 2008
Dawn Of War
Dawn of War - Dark Crusade
Dawn of War - Soulstorm
Dawn Of War - Winter Assault
Drive Encryption for HP ProtectTools
ERUNT 1.1j
ESU for Microsoft Vista SP1
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB952241)
HP 3D DriveGuard
HP JavaCard for HP ProtectTools
HP MULTIPLE MODEM INSTALLER for VISTA
HP ProtectTools Security Manager
HP ProtectTools Security Manager Suite
HP Quick Launch Buttons 6.40 F1
HP Wireless Assistant
Intel(R) Network Connections Drivers
Intel® Matrix Storage Manager
Java DB 10.4.1.3
Java(TM) 6 Update 12
Java(TM) SE Development Kit 6 Update 12
KhalInstallWrapper
K-Lite Codec Pack 4.7.5 (Full)
Logitech SetPoint
Malwarebytes' Anti-Malware
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft AppLocale
Microsoft Device Emulator version 3.0 - ENU
Microsoft DirectX SDK (December 2005)
Microsoft Document Explorer 2008
Microsoft Document Explorer 2008
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.3
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Visual Web Developer 2007
Microsoft Office Visual Web Developer MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (SQLEXPRESS)
Microsoft SQL Server 2005 Tools Express Edition
Microsoft SQL Server Compact 3.5 Design Tools ENU
Microsoft SQL Server Compact 3.5 ENU
Microsoft SQL Server Compact 3.5 for Devices ENU
Microsoft SQL Server Database Publishing Wizard 1.2
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft Visual Studio 2008 Professional Edition - ENU
Microsoft Visual Studio Web Authoring Component
Microsoft Windows Application Compatibility Database
Microsoft Windows SDK for Visual Studio 2008 .NET Framework Tools
Microsoft Windows SDK for Visual Studio 2008 Headers and Libraries
Microsoft Windows SDK for Visual Studio 2008 SDK Reference Assemblies and IntelliSense
Microsoft Windows SDK for Visual Studio 2008 Tools
Microsoft Windows SDK for Visual Studio 2008 Win32 Tools
MSDN Library for Visual Studio 2008 - ENU
MSDN Library for Visual Studio 2008 - ENU
NVIDIA Drivers
NVIDIA nView Desktop Manager
NVIDIA Performance Drivers
RICOH R5C853 Media Driver Ver.1.02.00.09
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB960003)
Security Update for Microsoft Office Excel 2007 (KB959997)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB956828)
Security Update for Microsoft Office Word 2007 (KB956358)
SoundMAX
Spelling Dictionaries Support For Adobe Reader 9
Synaptics Pointing Device Driver
Update for 2007 Microsoft Office System (KB967642)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB952142)
Update for Microsoft Office Outlook 2007 Help (KB957246)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb968503)
VC Runtimes MSI
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Visual Studio 2005 Tools for Office Second Edition Runtime
Visual Studio Tools for the Office system 3.0 Runtime
Visual Studio Tools for the Office system 3.0 Runtime
Windows Live Sign-in Assistant
Windows Mobile 5.0 SDK R2 for Pocket PC
Windows Mobile 5.0 SDK R2 for Smartphone

pskelley
2009-05-12, 00:02
There was no reason to uninstall your security programs, they all can be disabled when needed. You need to have an antivirus program in place, if you have a subscription, install it, if you need links to freeware programs, make me aware.

Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Flash Player 10 ActiveX
Adobe recommends all users of Adobe Flash Player 10.0.12.36 and earlier versions upgrade to the newest version 10.0.22.87
http://www.adobe.com/support/security/bulletins/apsb09-01.html

Adobe Reader 9 <<< check for an update to 9.1 I believe:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://blogs.adobe.com/psirt/2009/04/update_on_adobe_reader_issue.html
http://www.filehippo.com/download_adobe_reader/
(if you want a smaller program, look at this one)
Foxit Reader 2.3 for Windows (make sure to uncheck any toolbars)
http://www.foxitsoftware.com/pdf/rd_intro.php

Java(TM) 6 Update 12 <<< needs an update:
http://forums.spybot.info/showpost.php?p=12880&postcount=2
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsoft-does-msn-toolbar-distribution-deal-with-java-15413.php

As soon as you have an antivirus program installed, scan the system and then post a new HJT log and tell me about any malware issues.

Thanks

Pipemu
2009-05-12, 08:31
I updated all programs you mentioned and this is new HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:26:08 AM, on 5/12/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
c:\Program Files\Hewlett-Packard\IAM\Bin\AsGHost.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANOTIF.EXE
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\pthosttr.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe
c:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
c:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - c:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [accrdsub] "c:\Program Files\ActivIdentity\ActivClient\accrdsub.exe"
O4 - HKLM\..\Run: [PTHOSTTR] c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe c:\PROGRA~1\HEWLET~1\IAM\Bin\ASTSVCC.dll,RegisterModule
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\Windows\System32\APSHook.dll,C:\Windows\System32\APSHook.dll,APSHook.dll,avgrsstx.dll
O23 - Service: ActivClient Middleware Service (accoca) - ActivIdentity - c:\Program Files\ActivIdentity\ActivClient\accoca.exe
O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Andrea Electronics Corporation - C:\Windows\system32\AEADISRV.EXE
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: AuthenTec Fingerprint Service (ATService) - AuthenTec, Inc. - c:\Program Files\Fingerprint Sensor\AtService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP ProtectTools Service - Hewlett-Packard Development Company, L.P - c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTChangeFilterService.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: HP Service (hpsrv) - Hewlett-Packard Corporation - C:\Windows\system32\Hpservice.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: NVIDIA Performance Driver Service - Unknown owner - C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

--
End of file - 9618 bytes


Now my laptop is back to normal. I can go on internet and upload all my antivirus and spyware programs. I can also access to the other networks without any problem.

Thank you very much

pskelley
2009-05-12, 14:14
Remove combofix from the computer like this:

Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.

http://i189.photobucket.com/albums/z176/EPL47/CF_Cleanup.png

Update AVG8 and scan the system, to be sure it is running right and scanning clean.
Good AVG information:
FAQ: http://www.avg.com/faq
AVG Free Forum: http://freeforum.avg.com/

If all is well at this point, let me know and I will close the topic.

http://www.netsquirrel.com/msconfig/msconfig_vista.html
Get maximum performance from Windows Vista
http://windowshelp.microsoft.com/windows/en-us/Help/596FB57F-CC9D-4AC5-A813-5C0830E9156A1033.mspx

(all information will not apply to Vista)

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

How hard are your passwords to crack?
http://www.microsoft.com/protect/yourself/password/checker.mspx

http://users.telenet.be/bluepatchy/miekiemoes/Links.html
http://www.microsoft.com/windows/ie/community/columns/protection.mspx
Improve the safety of your browsing and e-mail activities
http://www.microsoft.com/protect/computer/advanced/browsing.mspx

Pipemu
2009-05-14, 00:45
Thank you for helping me out.
Everything is working fine now, as far as I know.