View Full Version : virus infected vista and can't run anything
dpgriffin
2009-05-13, 18:23
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:08:51 AM, on 5/13/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/player/install/3DVIA_player_installer.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{4172FED9-1B64-4109-9BAF-5B033E5EE98C}: NameServer = 85.255.112.79,85.255.112.213
O17 - HKLM\System\CCS\Services\Tcpip\..\{73933079-8338-4538-AF17-3D6A6AD8016E}: NameServer = 85.255.112.79,85.255.112.213
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.79,85.255.112.213
O17 - HKLM\System\CS1\Services\Tcpip\..\{4172FED9-1B64-4109-9BAF-5B033E5EE98C}: NameServer = 85.255.112.79,85.255.112.213
O17 - HKLM\System\CS4\Services\Tcpip\Parameters: NameServer = 85.255.112.79,85.255.112.213
O17 - HKLM\System\CS4\Services\Tcpip\..\{4172FED9-1B64-4109-9BAF-5B033E5EE98C}: NameServer = 85.255.112.79,85.255.112.213
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.79,85.255.112.213
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\Program Files\McAfee\VirusScan\McShield.exe (file missing)
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
--
End of file - 5353 bytes
Hello dpgriffin
Welcome to Safer Networking.
Please read Before You Post (http://forums.spybot.info/showthread.php?t=288)
That said, All advice given by anyone volunteering here, is taken at your own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.
Your computer has been hijacked by cyber Criminals from the uKraine. :red:
Download ComboFix from one of these locations:
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)
* IMPORTANT !!! Save ComboFix.exe to your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See this Link (http://www.bleepingcomputer.com/forums/topic114351.html) for programs that need to be disabled and instruction on how to disable them.
Remember to re-enable them when we're done.
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
http://i24.photobucket.com/albums/c30/ken545/RcAuto1.gif
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
http://i24.photobucket.com/albums/c30/ken545/whatnext.jpg
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.
*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
dpgriffin
2009-05-14, 03:56
ComboFix 09-05-13.02 - Brittany 05/13/2009 18:38.1 - NTFSx86
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.1917.1281 [GMT -7:00]
Running from: c:\users\Brittany\Documents\Downloads\ComboFix.exe
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\autorun.inf
c:\windows\system32\drivers\gxvxctmkpstcxoxxeupfniwfkcadreopsiqbr.sys
c:\windows\system32\gxvxccounter
c:\windows\system32\gxvxcpekqilpwrqebdtgxvvxichxtotoqnbwh.dll
D:\Autorun.inf
d:\recycler\S-1-1-56-100002036-100025190-100013403-3965.com
.
((((((((((((((((((((((((( Files Created from 2009-04-14 to 2009-05-14 )))))))))))))))))))))))))))))))
.
2009-05-13 14:31 . 2007-12-25 00:37 138384 ----a-w c:\windows\system32\drivers\tmcomm.sys
2009-05-13 14:31 . 2009-05-14 01:20 -------- d-----w c:\users\Brittany\AppData\Roaming\HouseCall 6.6
2009-05-13 14:30 . 2009-05-13 14:30 -------- d-----w c:\windows\Sun
2009-05-11 17:59 . 2009-05-11 17:59 -------- d-----w c:\program files\Trend Micro
2009-05-04 05:38 . 2009-05-04 05:38 -------- d-----w c:\users\Brittany\AppData\Local\Virtools
2009-05-04 05:38 . 2007-07-20 01:14 3727720 ----a-w c:\windows\system32\d3dx9_35.dll
2009-05-04 05:38 . 2006-09-28 23:05 2414360 ----a-w c:\windows\system32\d3dx9_31.dll
2009-05-04 05:37 . 2009-05-04 05:37 -------- d-----w c:\program files\Virtools
2009-04-15 04:44 . 2008-12-06 04:42 376832 ----a-w c:\windows\system32\winhttp.dll
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-13 14:43 . 2007-08-08 17:21 7944 ----a-w c:\users\Brittany\AppData\Local\d3d9caps.dat
2009-05-11 19:04 . 2008-01-14 19:10 -------- d-----w c:\program files\Norton Security Scan
2009-05-11 19:01 . 2007-07-22 20:38 -------- d--h--w c:\program files\InstallShield Installation Information
2009-05-11 18:39 . 2007-07-22 20:49 -------- d-----w c:\program files\McAfee
2009-04-22 01:05 . 2006-11-02 11:18 -------- d-----w c:\program files\Windows Mail
2009-03-27 17:27 . 2009-03-27 17:27 -------- d-----w c:\program files\Unity
2009-03-17 03:38 . 2009-04-15 04:43 13824 ----a-w c:\windows\system32\apilogen.dll
2009-03-17 03:38 . 2009-04-15 04:43 24064 ----a-w c:\windows\system32\amxread.dll
2009-03-03 04:46 . 2009-04-15 04:43 3599328 ----a-w c:\windows\system32\ntkrnlpa.exe
2009-03-03 04:46 . 2009-04-15 04:43 3547632 ----a-w c:\windows\system32\ntoskrnl.exe
2009-03-03 04:40 . 2009-04-15 04:43 827392 ----a-w c:\windows\system32\wininet.dll
2009-03-03 04:39 . 2009-04-15 04:43 183296 ----a-w c:\windows\system32\sdohlp.dll
2009-03-03 04:39 . 2009-04-15 04:43 551424 ----a-w c:\windows\system32\rpcss.dll
2009-03-03 04:39 . 2009-04-15 04:43 26112 ----a-w c:\windows\system32\printfilterpipelineprxy.dll
2009-03-03 04:37 . 2009-04-15 04:43 78336 ----a-w c:\windows\system32\ieencode.dll
2009-03-03 04:37 . 2009-04-15 04:43 98304 ----a-w c:\windows\system32\iasrecst.dll
2009-03-03 04:37 . 2009-04-15 04:43 44032 ----a-w c:\windows\system32\iasdatastore.dll
2009-03-03 04:37 . 2009-04-15 04:43 54784 ----a-w c:\windows\system32\iasads.dll
2009-03-03 03:04 . 2009-04-15 04:43 666624 ----a-w c:\windows\system32\printfilterpipelinesvc.exe
2009-03-03 02:38 . 2009-04-15 04:43 17408 ----a-w c:\windows\system32\iashost.exe
2009-03-03 02:28 . 2009-04-15 04:43 26624 ----a-w c:\windows\system32\ieUnatt.exe
2009-02-13 08:49 . 2009-04-15 04:43 72704 ----a-w c:\windows\system32\secur32.dll
2009-02-13 08:49 . 2009-04-15 04:43 1255936 ----a-w c:\windows\system32\lsasrv.dll
2008-05-17 19:46 . 2006-11-02 12:48 174 --sha-w c:\program files\desktop.ini
2007-07-23 04:13 . 2007-07-23 04:12 8192 --sha-w c:\windows\Users\Default\NTUSER.DAT
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=c:\windows\pss\Digital Line Detect.lnk.CommonStartup
backupExtension=.CommonStartup
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{45990F65-E928-4AB7-AB34-31B726697685}"= UDP:c:\program files\Common Files\McAfee\MNA\McNASvc.exe:McAfee Network Agent
"{B928DEC6-2728-45E3-8E9C-591481A1ECAD}"= UDP:c:\program files\Yahoo!\Messenger\YahooMessenger.exe:Yahoo! Messenger
"{F21DB4F8-A19E-4CE5-9660-04BC20A5D2A0}"= TCP:c:\program files\Yahoo!\Messenger\YahooMessenger.exe:Yahoo! Messenger
"{864C1665-1674-485F-8B4C-5E391164BC92}"= UDP:c:\program files\Yahoo!\Messenger\YServer.exe:Yahoo! FT Server
"{FB10CB26-078A-4B1B-A420-7E43CEBBA948}"= TCP:c:\program files\Yahoo!\Messenger\YServer.exe:Yahoo! FT Server
"{97A72FDF-C239-49EA-83F8-1AA3691B1AA1}"= UDP:c:\program files\Common Files\AOL\Loader\aolload.exe:AOL Loader
"{0AFBE687-BF75-46EF-ADEE-487682995944}"= TCP:c:\program files\Common Files\AOL\Loader\aolload.exe:AOL Loader
"{D8650E24-8DC8-473A-B63E-99164469BAA3}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{58446604-FB38-4DDB-B3F6-378B3E3116BB}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{8C388784-2F5A-4A0B-84F1-B244B7E52067}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{F059E785-D2E6-44A9-B616-FFD76A3A9AC4}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes
"{57E82108-746E-4814-B6E1-A09A320DE692}"= UDP:c:\program files\AIM6\aim6.exe:AIM
"{0063D699-6E7D-4ADF-B96E-59672C89B22D}"= TCP:c:\program files\AIM6\aim6.exe:AIM
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [10/13/2007 10:10 PM 24652]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\G]
\shell\AutoRun\command - G:\LaunchU3.exe -a
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{2a2fdb56-954e-11dd-a0b7-0019b986cd28}]
\shell\AutoRun\command - G:\LaunchU3.exe -a
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{94a8a456-451e-11dc-a320-0019b986cd28}]
\shell\AutoRun\command - F:\setupSNK.exe
.
- - - - ORPHANS REMOVED - - - -
HKCU-Run-Aim6 - (no file)
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
FF - ProfilePath - c:\users\Brittany\AppData\Roaming\Mozilla\Firefox\Profiles\5x1c2gpl.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava11.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava12.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava13.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava14.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava32.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjpi160.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npoji610.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
FF - plugin: c:\program files\Virtools\3D Life Player\npvirtools.dll
.
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-13 18:42
Windows 6.0.6001 Service Pack 1 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2009-05-14 18:43
ComboFix-quarantined-files.txt 2009-05-14 01:43
Pre-Run: 22,529,822,720 bytes free
Post-Run: 22,676,107,264 bytes free
136 --- E O F --- 2009-05-11 18:44
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:54:22 PM, on 5/13/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\Explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/player/install/3DVIA_player_installer.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\Program Files\McAfee\VirusScan\McShield.exe (file missing)
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
--
End of file - 3697 bytes
Good Morning,
Please read through my previous instructions, Combofix needs to be run from the Desktop, not from your download folder.
c:\users\Brittany\Documents\Downloads\ComboFix.exe <--Right click on this and select CUT, then go to your desktop , right click and select PASTE. We may have to use this program again.
Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Go to your Add Remove Programs in the Control Panel and uninstall Viewpoint, it installs without your knowledge or consent, is considered Adware, uses system resources and is not needed for anything.
Your computer is no longer being channeled through the uKraine , but there is still more to be fixed. It looks like Combofix removed all or part of a Rootkit Infection, not sure yet so lets move on.
Please download Malwarebytes' Anti-Malware from Here (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html) or Here (http://www.besttechie.net/tools/mbam-setup.exe)
Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.<-- Don't forget this
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy and Paste the entire report in your next reply along with a New Hijackthis log.
dpgriffin
2009-05-14, 23:14
This problem started with a blue screen
after starting up with the error messages :
10000008E
C0000005
8F437E7E
8DE45018
All windows security is still disabled.
Malwarebytes' Anti-Malware 1.36
Database version: 2132
Windows 6.0.6001 Service Pack 1
5/14/2009 1:54:13 PM
mbam-log-2009-05-14 (13-54-13).txt
Scan type: Quick Scan
Objects scanned: 68679
Time elapsed: 4 minute(s), 36 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\gxvxcserv.sys (Trojan.Agent) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:54:22 PM, on 5/13/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\Explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/player/install/3DVIA_player_installer.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\Program Files\McAfee\VirusScan\McShield.exe (file missing)
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
--
End of file - 3697 bytes
Hi,
Viewpoint is still running, have you tried to uninstall it.
Download GMER's application from here:
http://www.gmer.net/gmer.zip
Unzip it and start the GMER.exe
Click the Rootkit tab and click the Scan button.
Once done, click the Copy button.
This will copy the results to your clipboard.
Paste the results in your next reply.
dpgriffin
2009-05-15, 20:05
hi again,
had to run hjt as administrator - message said hjt was blocked from writing to hosts file.
GMER 1.0.15.14972 - http://www.gmer.net
Rootkit scan 2009-05-15 10:39:11
Windows 6.0.6001 Service Pack 1
---- Devices - GMER 1.0.15 ----
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\tdx \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\tdx \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
---- EOF - GMER 1.0.15 ----
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:57:17 AM, on 5/15/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/player/install/3DVIA_player_installer.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\Program Files\McAfee\VirusScan\McShield.exe (file missing)
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
--
End of file - 4084 bytes
Is that the entire GMER log, its usually much larger.
Try this one to, its a quick scan. We just want to make sure its gone.
Rooter Rootkit Detector - Please Download from here (http://eric.71.mespages.googlepages.com/Rooter.exe)to your Desktop:
Doubleclick it to start the tool.
A Notepad file containing the report will open, also found at %systemdrive% (usually C:)\Rooter.txt.
If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new HijackThis log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.