Spybot and AVG not updating

[andyc114]

Hi there, just wondering if somebody give me some advice. I had AVG 7.5 until a few weeks ago until it ran out and i (stupidly) didnt get new protection for a short while. I believe i now have a virus on my computer as when i try to load WIEx the page just doesnt do anything. I deleted cookies and temp files and restarted and this allowed me to access the net and download AVG free 8.5 and Stopzilla but I cant update the files. After using the net for a short while the problem with WIEx happens again.

With AVG i get a messege saying 'server will not allow updates' and with stopzilla the update seems to just keep running. I left it to update overnight and it just kept updating with nothing happening.

Can anyone help me? I only have basic computer knowledge but can manage most things with instructions

Much thanks

[tashi]

Hello andyc114,

Please see the stickied procedure for this forum: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

If you can provide the HJT log please start a new topic and copy/paste the log into it.

Cheers.

[andyc114]

hi tashi, thanks for your reply.

i followed the link to download ERUNT and downloaded Regcure, and it comes up with a scan screen with a load of tickbox options but no boxes where i can choose 'System Registry' only. Am i doing something wrong? I ran the scan then it asked me to purchase the full Regcure, do I have to do this?

Thanks

[tashi]

Hi there,


hi tashi, thanks for your reply.

i followed the link to download ERUNT and downloaded Regcure,
:spider:



Please back up your registry!


Download ERUNT (http://www.softpedia.com/get/Tweak/Registry-Tweak/Erunt-g.shtml)
Save it to your desktop. Run and install this program.
In the box that opens ONLY choose "System registry"
Click OK.
Click save and then go to File > Exit.

http://www.softpedia.com/get/Tweak/Registry-Tweak/Erunt-g.shtml

Softpedia Mirror (US) (http://download.softpedia.com/dl/d039dcf6b92c7765c5c3611bbb27b363/4a0b60e2/100001317/software/tweak/erunt-setup.exe) .exe

Are you being redirected from that link to Regcure?


I ran the scan then it asked me to purchase the full Regcure, do I have to do this?


No and please don't. http://www.mywot.com/en/scorecard/regcure.com

:)

[tashi]

Hi andyc114,

On reflection, as we have no idea what the infection is doing to the PC, could you attempt to download and run HJT please.

Let us know how it goes.

Cheers.

[andyc114]

Hi Tashi

Yes I clicked the ERUNT link and it led me to a downloadpage which downloaded Regcure.

Ok, il do the HJT log before doing anything else

Thanks

[andyc114]

S***, I think i must have clicked the advert at the top of the page. Bit stupid!

[tashi]

New topic: http://forums.spybot.info/showthread.php?t=48652