Plz help as soon as possible Safe mode only works

[Ry Confused]

Hello i have recently had troubles with my compter as it wont let me load in last know good config or start normally it only works in safe mode and with networking. when i try to get on with the normal or last know good config it seems alright until it reaches the point after the xp load up screen with the 3 blue dots going along the screen after this it becomes blank then ges to a wierd horizontal blue or white fuzzy screen for 10 secs then aftr goes to a message saying no signal so i was wondering if i had any malware as i have done some scans and have found trojans and other stuff i have had them removed but i dont think i have got to the root of them because the problem still continues here is a hjt log taken.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:03:53, on 15/05/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.daemon-search.com/startpage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60341
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60341
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:9090
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.1.0.33\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.1.0.33\IPSBHO.DLL
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.1.0.33\coIEPlg.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ZPLED] C:\Program Files\Wireless\RF Keyboard\1.0\ZPKBDLED.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\RunOnce: [SpywareTerminatorScan] "C:\Program Files\Spyware Terminator\SpywareTerminator.exe" /SCAN
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: Raptr.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Phone Connection Monitor.lnk = C:\Program Files\Sony Ericsson\Mobile\audevicemgr.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Toolbars\Restrictions present
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Bejeweled%202/Images/stg_drm.ocx
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab3.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader2.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Bejeweled%202/Images/armhelper.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DB7BF79A-FC51-4B5A-92BC-A65731174380} (InstantAction Game Launcher) - http://www.instantaction.com/download/iaplayer.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
O23 - Service: MrHealthy (MrHealthyService) - Symantec Corporation - C:\Program Files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.1.0.33\ccSvcHst.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

--
End of file - 13147 bytes

Thanks in Advance and please respond if you think it is or isnt malware and what could do to resolve it

Ryan.

[Blade81]

Hi Ryan

You should avoid running system under safe mode with networking since there's no protection running while still connected to the network.


Download DDS and save it to your desktop from here (http://www.techsupportforum.com/sectools/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt

Save both reports to your desktop. Post them back to your topic.

[Ry Confused]

Hello and thank you for the very quick response i have put the reports on to this as requested hopefully this is correct :S

Thanks.


3117

3118

[Blade81]

Hi again,

We have the following sticky here:
Do NOT run 'fixes' before helpers have analyzed HJT log (http://forums.spybot.info/showthread.php?t=16806)

Since ComboFix had been run I need to see its log. So, post back contents of c:\ComboFix.txt file, please. Don't re-run ComboFix.

[Ry Confused]

Hello again

I have already run combofix yes but i did not know before contacting you to only run once so all together it has been ran twice will this be a matter and will i have to reinstall it if so please say but here is what you requested

Thanks.

3119

[Blade81]

Hi


IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.


LimeWire


I'd like you to read this thread (http://forums.spybot.info/showthread.php?t=282).

Please go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).


After that:

Uninstall these vulnerable Javas leaving only Java 6 Update 13 installed:
J2SE Runtime Environment 5.0 Update 5
Java(TM) 6 Update 3
Java(TM) 6 Update 6
Java(TM) 6 Update 7

Also, it seems you've installed MSN Plus with sponsors. Uninstall Messenger Plus! Live & Sponsor (CiD). You may reinstall later if needed without sponsors.


Make sure you have ComboFix.exe file on your desktop from one of the links below but don't run it:
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)


Uninstall old Adobe Reader versions and get the latest one here (http://www.filehippo.com/download_adobe_reader/) or get Foxit Reader here (http://www.foxitsoftware.com/pdf/reader_2/down_reader.htm). Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here (http://pdfreaders.org/).


Open notepad and copy/paste the text in the quotebox below into it:



File::
c:\documents and settings\HP_Administrator.YOUR-E6F02835AE.001\Start Menu\Programs\Startup\LimeWire On Startup.lnk
c:\documents and settings\HP_Administrator.FAMILYPC\Start Menu\Programs\Startup\LimeWire On Startup.lnk
c:\documents and settings\HP_Administrator.YOUR-E6F02835AE.002\Start Menu\Programs\Startup\LimeWire On Startup.lnk

Folder::
c:\program files\limewire\LimeWire.exe

DDS::
uLocal Page = \blank.htm
uInternet Settings,ProxyOverride = *.local;<local>
uInternet Settings,ProxyServer = http=127.0.0.1:9090
BHO: 1 (0x1) - No File

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=-

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=-

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=-

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\LimeWire\\LimeWire.exe"=-

[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{59d3395c-91c3-11dc-ba20-00c0a8b3cfc8}]



Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log & a fresh dds.txt contents.


Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.


Any chance you could take a picture of that logon process that fails in normal mode? It might be an issue with your graphics card that's causing the problem. Safe mode doesn't demand as much from the card as normal mode does since it uses lower resolution and colors.

[Ry Confused]

Hello

I could not Remove any of the javas and the abobes the message it said was

The windows installer service could not be accessed. this can occur if you are rinning in safe mode, or if the windows installer is not correctly installed. contact your support personnel for assistance

Due to this they was not removed.

I carryed on with combofix but did not install it again was this wrong because i already have one and do not no if it needed reinstalling.

Sorry if i have done something wrong.

Thanks.

[Ry Confused]

Here is The combofix log and dds's logs everything ran fine and quick and didnt have to end anything i might be able to get a photo but now atm i do not have my camera with me so it'll have to wait for a bit but i will get you one hopefully so you can truely see for yourself wht im in :S

Thanks.

3121

3122

3123

[Ry Confused]

Hello.

i can not upload the pictures i have of this problem could you possible give an email so i could email them or tell me how t upload images here.

Thanks.

[Blade81]

Hi


I could not Remove any of the javas and the abobes the message it said was

The windows installer service could not be accessed. this can occur if you are rinning in safe mode, or if the windows installer is not correctly installed. contact your support personnel for assistance

Click Start, click Run, type msiexec /regserver in the Open text box, and then click OK. Try uninstall old versions now.


i can not upload the pictures i have of this problem could you possible give an email so i could email them or tell me how t upload images here.
You may archive the pictures into zip file if those are not too large and then attach it like you attached those log files. If those won't fit in size limit then you may upload the pics here (http://www.sendspace.com/) for example. Then post a download link back here.

[Ry Confused]

Hello again :)

http://www.sendspace.com/file/92ac8b
http://www.sendspace.com/file/kimbgp
http://www.sendspace.com/file/a9lxsx

Them are the pics hope they work xD and give you some insight and that thing you told me to do to uninstall them javas and abobe it still comes up with the same message is it because im in safe mode?

Thanks.

[Blade81]

Hi

Yes, you're right. Uninstalling those old versions should be done in normal mode.

Especially the third screenshot gives an impression that either graphics card or monitor has some issues. Could you borrow some other graphics card to try system with it? Of course that requires your system is desktop model.

[Ry Confused]

Hello :)

No i dont have any spare graphics cards anywhere and the monitor that is here is an old one that doesnt have the right connections to it so if it is the graphics card or monitor why am i getting loads of malware pop up in malwarebyts is it just a councidance that they are being found at this time?

Thanks.

[Ry Confused]

Just incase this could be of any use i thought of posting my weeks scans detected items on malwarebytes all of these have been deleting but still the problem remains as you well know so maybe it is the graphics card. im just hopeing it isnt :) so here we go :S

3125

3126

3127

i dont no maybe you can find something in there that points to the main problem of this but maybe not hmmm :S

Thank you.

[Blade81]

Hi

Those MBAM scans are dated before we had done anything. Have you run scanner now?

Strange behaviour like in your case could well be graphics card related since it happens only in normal mode. As I told you earlier, safe mode doesn't demand so much from the card as normal mode does. So, it would be good if you could borrow some friend's card or then try yours in some other system to see if same symptoms happen.

By the way, do those purple dot like items in the first screenshot appear like that in real life or is it just some lightning effect there in the picture?

[Ry Confused]

Hello

ermm if its the vertical lines of blue/purple colour blind you see :) doesnt help then yes they are always there im guessing that is due to the broken graphics if i have one :) i will see if my friend that is comming today has a graphics card and if he minds bringing it down or i could go into the old comp and fidle around but im not to sure how to take it out or put it in.

Thanks.

[Blade81]

Ok. I namely have graphics card issues with my old lappie (screen gets messy after system has been on for a few mins). That's why those problems are familiar to me :)

[Ry Confused]

Hello.

Ok im kinda thinking it might be my graphic card at this point hehe. sorry about sending you on a wild goose chase with the malware thing ill report back as soon as i know if it is the graphics card untill tomarrow :) have a nice night.

Thank you.

[Ry Confused]

Hello.

Ok im kinda thinking it might be my graphic card at this point hehe. sorry about sending you on a wild goose chase with the malware thing ill report back as soon as i know if it is the graphics card untill tomorrow :) have a nice night.

Thank you.

[Ry Confused]

oops sorry about the repeat there hehe is the laptop im working on it is not that great to control

[Blade81]

No problem. Shall wait for your input :)

[Blade81]

Due to inactivity, this thread will now be closed.

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