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My log! Please help...!
- Thread starter jfigaro
- Start date
Hello and welcome to Safer Networking.
My name is km2357 and I will be helping you to remove any infection(s) that you may have.
I will be giving you a series of instructions that need to be followed in the order in which I give them to you.
If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.
Please do not start another thread or topic, I will assist you at this thread until we solve your problems.
Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.
Step # 1: Download and Run HijackThis
Download HJTInstall.exe to your Desktop.
Don't use the Analyse This button, its findings are dangerous if misinterpreted.
Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
If you can't fit a log (or logs) into one post, use multiple posts to fit everything in.
My name is km2357 and I will be helping you to remove any infection(s) that you may have.
I will be giving you a series of instructions that need to be followed in the order in which I give them to you.
If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.
Please do not start another thread or topic, I will assist you at this thread until we solve your problems.
Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.
Step # 1: Download and Run HijackThis
Download HJTInstall.exe to your Desktop.
- Doubleclick HJTInstall.exe to install it.
- By default it will install to C:\Program Files\Trend Micro\HijackThis.
- Click on Install.
- It will create a HijackThis icon on the desktop.
- Once installed, it will launch Hijackthis.
- Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
- Copy/Paste the log to your next reply please.
Don't use the Analyse This button, its findings are dangerous if misinterpreted.
Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
If you can't fit a log (or logs) into one post, use multiple posts to fit everything in.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:12:04 PM, on 5/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Mediafour\MacDrive 7\MacDriveService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Aptana\Aptana Studio 1.2\AptanaStudio.exe
C:\Program Files\Aptana\Aptana Studio 1.2\jre\bin\javaw.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\wampp\wampmanager.exe
c:\wampp\bin\apache\apache2.2.11\bin\httpd.exe
c:\wampp\bin\mysql\mysql5.1.33\bin\mysqld.exe
C:\wampp\bin\apache\apache2.2.11\bin\httpd.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Eugene\Desktop\HiJackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {1FD79A59-37B1-459B-9097-09F9FAB8A523} - (no file)
O2 - BHO: CDNSCacheObj Object - {376892AE-1825-4E5F-9F85-23F9640051CC} - C:\WINDOWS\mediaplayerplg.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.19.0\gears.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\RunOnce: [InstallShieldSetup] C:\PROGRA~1\INSTAL~1\{FB08F~1\setup.exe -rebootC:\PROGRA~1\INSTAL~1\{FB08F~1\reboot.ini -l0x9
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.19.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.19.0\gears.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c9b56db4c25b4e) (gupdate1c9b56db4c25b4e) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MacDriveService - Mediafour Corporation - C:\Program Files\Mediafour\MacDrive 7\MacDriveService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: wampapache - Apache Software Foundation - c:\wampp\bin\apache\apache2.2.11\bin\httpd.exe
O23 - Service: wampmysqld - Unknown owner - c:\wampp\bin\mysql\mysql5.1.33\bin\mysqld.exe
--
End of file - 8065 bytes
Scan saved at 2:12:04 PM, on 5/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Mediafour\MacDrive 7\MacDriveService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Aptana\Aptana Studio 1.2\AptanaStudio.exe
C:\Program Files\Aptana\Aptana Studio 1.2\jre\bin\javaw.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\wampp\wampmanager.exe
c:\wampp\bin\apache\apache2.2.11\bin\httpd.exe
c:\wampp\bin\mysql\mysql5.1.33\bin\mysqld.exe
C:\wampp\bin\apache\apache2.2.11\bin\httpd.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Eugene\Desktop\HiJackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {1FD79A59-37B1-459B-9097-09F9FAB8A523} - (no file)
O2 - BHO: CDNSCacheObj Object - {376892AE-1825-4E5F-9F85-23F9640051CC} - C:\WINDOWS\mediaplayerplg.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.19.0\gears.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\RunOnce: [InstallShieldSetup] C:\PROGRA~1\INSTAL~1\{FB08F~1\setup.exe -rebootC:\PROGRA~1\INSTAL~1\{FB08F~1\reboot.ini -l0x9
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.19.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.19.0\gears.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c9b56db4c25b4e) (gupdate1c9b56db4c25b4e) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MacDriveService - Mediafour Corporation - C:\Program Files\Mediafour\MacDrive 7\MacDriveService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: wampapache - Apache Software Foundation - c:\wampp\bin\apache\apache2.2.11\bin\httpd.exe
O23 - Service: wampmysqld - Unknown owner - c:\wampp\bin\mysql\mysql5.1.33\bin\mysqld.exe
--
End of file - 8065 bytes
Step # 1: Disable Teatimer
Spybot S&D's tea timer normally provides real-time protection from spyware, however it may interfere with what we need to do. We will disable it until the machine is clean when it can be re-enabled.
This is a two step process.
First step:
Second step, For Either Version :
Step # 2: Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:
1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.
Step # 3: Remove Hijackthis Entries
In your next post/reply, I need to see the following:
1. Uninstall List
2. A fresh HiJackThis Log
Spybot S&D's tea timer normally provides real-time protection from spyware, however it may interfere with what we need to do. We will disable it until the machine is clean when it can be re-enabled.
This is a two step process.
First step:
- Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
- If you have the version 1.5 or 1.6, Click once on Resident Protection, then Right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
- If you have Version 1.4, Click on Exit Spybot S&D Resident
Second step, For Either Version :
- Open Spybot S&D
- Click Mode, choose Advanced Mode
- Go To the bottom of the Vertical Panel on the Left, Click Tools
- then, also in left panel, click Resident shows a red/white shield.
- If your firewall raises a question, say OK
- In the Resident protection status frame, Uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active
- OK any prompts.
- Use File, Exit to terminate Spybot
- Reboot your machine for the changes to take effect.
Step # 2: Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:
1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.
Step # 3: Remove Hijackthis Entries
- Run HijackThis
- Click on the Scan button
- Put a check beside all of the items listed below (if present):
O2 - BHO: (no name) - {1FD79A59-37B1-459B-9097-09F9FAB8A523} - (no file)
If an Administrator has not set a policy restricting access to Internet Explorer settings and you have not configured any software such as Spybot S & D or a similar program to prevent changing Internet Explorer settings, then you can also fix these O6 entries with HijackThis:
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
- Close all open windows and browsers/email, etc...
- Click on the "Fix Checked" button
- When completed, close the application.
In your next post/reply, I need to see the following:
1. Uninstall List
2. A fresh HiJackThis Log
Sorry for the delay! I was away from home for a bit. Here's the uninstall list.
7-Zip 4.65
ACID Pro 7.0
Acrobat.com
Acrobat.com
Add or Remove Adobe Creative Suite 3 Design Premium
Adobe AIR
Adobe AIR
Adobe Anchor Service CS3
Adobe Anchor Service CS4
Adobe Asset Services CS3
Adobe Asset Services CS4
Adobe Bridge CS3
Adobe Bridge CS4
Adobe Bridge Start Meeting
Adobe BridgeTalk Plugin CS3
Adobe Camera Raw 4.0
Adobe CMaps CS4
Adobe Color - Photoshop Specific CS4
Adobe Color EU Extra Settings CS4
Adobe Color JA Extra Settings CS4
Adobe Color NA Recommended Settings CS4
Adobe Color Video Profiles CS CS4
Adobe Contribute CS4
Adobe Creative Suite 4 Web Premium
Adobe Creative Suite 4 Web Premium
Adobe CS4 American English Speech Analysis Models
Adobe CSI CS4
Adobe Default Language CS4
Adobe Device Central CS3
Adobe Device Central CS4
Adobe Dreamweaver CS3
Adobe Dreamweaver CS4
Adobe Drive CS4
Adobe Dynamiclink Support
Adobe ExtendScript Toolkit 2
Adobe ExtendScript Toolkit CS4
Adobe Extension Manager CS3
Adobe Extension Manager CS4
Adobe Fireworks CS4
Adobe Flash CS3
Adobe Flash CS4
Adobe Flash CS4 Extension - Flash Lite STI en
Adobe Flash CS4 STI-en
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Flash Video Encoder
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe Illustrator CS4
Adobe InDesign CS3 Icon Handler
Adobe Linguistics CS3
Adobe Linguistics CS4
Adobe Media Encoder CS4
Adobe Media Encoder CS4 Importer
Adobe Media Encoder CS4 Importer
Adobe Media Player
Adobe Media Player
Adobe MotionPicture Color Files
Adobe Output Module
Adobe PDF Library Files CS4
Adobe Photoshop CS4
Adobe Photoshop CS4 Support
Adobe Search for Help
Adobe Service Manager Extension
Adobe Setup
Adobe Setup
Adobe Setup
Adobe SING CS3
Adobe Soundbooth CS4
Adobe Stock Photos CS3
Adobe Type Support CS4
Adobe Update Manager CS3
Adobe Update Manager CS4
Adobe Version Cue CS3 Client
Adobe Version Cue CS3 Server
Adobe Version Cue CS4 Server
Adobe WAS CS3
Adobe WinSoft Linguistics Plugin
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Adobe XMP Panels CS4
AdobeColorCommonSetCMYK
AdobeColorCommonSetRGB
AHV content for Acrobat and Flash
Apple Mobile Device Support
Apple Software Update
Aptana Studio 1.2
Athlon 64 Processor Driver
AVG Free 8.5
AVI Movie Player
Boks
Bonjour
Cain & Abel v4.9.29
Canon EOS 10D WIA Driver
Clockmaker Icon Generator
Connect
Counter-Strike: Source
Critical Update for Windows Media Player 11 (KB959772)
DriverGuide Toolkit
ElectricSheep 2.6.7b5
Extensis Suitcase 11.0.1
FileZilla Client 3.2.4
FL Studio v7.0
GLOBEtrotter FLEXid Drivers
Google Calendar Sync
Google Gears
Google Update Helper
GTK+ Runtime 2.12.8 rev a (remove only)
GuitarScalesV2
Half-Life 2
HeidiSQL 3.2
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
iTunes
Java(TM) 6 Update 13
jaxquiz
kuler
Launchy 2.1.2
MacDrive 7
Marvell Miniport Driver
Maya 2008
Maya 2008 Documentation (en_US)
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.0.10)
Mozilla Sunbird (0.9)
Mozilla Thunderbird (2.0.0.21)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Natural Color
Nero 7 Essentials
neroxml
NVIDIA Drivers
NVIDIA PhysX v8.09.04
PDF Settings CS4
Photoshop Camera Raw
Pidgin
Pixel Bender Toolkit
Pixus
QuickTime
Realtek AC'97 Audio
RocketDock 1.3.5
Ruby-186-27
RunAlyzer
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Sentinel System Driver
Skype™ 3.8
Songbird 1.1.1 (20090309)
Source SDK Base - Orange Box
Spybot - Search & Destroy
Steam
Suite Shared Configuration CS4
TweetDeck
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Ventrilo Client
VirtualLab Client 5.5.17
VLC media player 0.9.8a
WampServer 2.0
Winamp
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinPcap 4.1 beta5
WinRAR archiver
World of Warcraft
7-Zip 4.65
ACID Pro 7.0
Acrobat.com
Acrobat.com
Add or Remove Adobe Creative Suite 3 Design Premium
Adobe AIR
Adobe AIR
Adobe Anchor Service CS3
Adobe Anchor Service CS4
Adobe Asset Services CS3
Adobe Asset Services CS4
Adobe Bridge CS3
Adobe Bridge CS4
Adobe Bridge Start Meeting
Adobe BridgeTalk Plugin CS3
Adobe Camera Raw 4.0
Adobe CMaps CS4
Adobe Color - Photoshop Specific CS4
Adobe Color EU Extra Settings CS4
Adobe Color JA Extra Settings CS4
Adobe Color NA Recommended Settings CS4
Adobe Color Video Profiles CS CS4
Adobe Contribute CS4
Adobe Creative Suite 4 Web Premium
Adobe Creative Suite 4 Web Premium
Adobe CS4 American English Speech Analysis Models
Adobe CSI CS4
Adobe Default Language CS4
Adobe Device Central CS3
Adobe Device Central CS4
Adobe Dreamweaver CS3
Adobe Dreamweaver CS4
Adobe Drive CS4
Adobe Dynamiclink Support
Adobe ExtendScript Toolkit 2
Adobe ExtendScript Toolkit CS4
Adobe Extension Manager CS3
Adobe Extension Manager CS4
Adobe Fireworks CS4
Adobe Flash CS3
Adobe Flash CS4
Adobe Flash CS4 Extension - Flash Lite STI en
Adobe Flash CS4 STI-en
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Flash Video Encoder
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe Illustrator CS4
Adobe InDesign CS3 Icon Handler
Adobe Linguistics CS3
Adobe Linguistics CS4
Adobe Media Encoder CS4
Adobe Media Encoder CS4 Importer
Adobe Media Encoder CS4 Importer
Adobe Media Player
Adobe Media Player
Adobe MotionPicture Color Files
Adobe Output Module
Adobe PDF Library Files CS4
Adobe Photoshop CS4
Adobe Photoshop CS4 Support
Adobe Search for Help
Adobe Service Manager Extension
Adobe Setup
Adobe Setup
Adobe Setup
Adobe SING CS3
Adobe Soundbooth CS4
Adobe Stock Photos CS3
Adobe Type Support CS4
Adobe Update Manager CS3
Adobe Update Manager CS4
Adobe Version Cue CS3 Client
Adobe Version Cue CS3 Server
Adobe Version Cue CS4 Server
Adobe WAS CS3
Adobe WinSoft Linguistics Plugin
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Adobe XMP Panels CS4
AdobeColorCommonSetCMYK
AdobeColorCommonSetRGB
AHV content for Acrobat and Flash
Apple Mobile Device Support
Apple Software Update
Aptana Studio 1.2
Athlon 64 Processor Driver
AVG Free 8.5
AVI Movie Player
Boks
Bonjour
Cain & Abel v4.9.29
Canon EOS 10D WIA Driver
Clockmaker Icon Generator
Connect
Counter-Strike: Source
Critical Update for Windows Media Player 11 (KB959772)
DriverGuide Toolkit
ElectricSheep 2.6.7b5
Extensis Suitcase 11.0.1
FileZilla Client 3.2.4
FL Studio v7.0
GLOBEtrotter FLEXid Drivers
Google Calendar Sync
Google Gears
Google Update Helper
GTK+ Runtime 2.12.8 rev a (remove only)
GuitarScalesV2
Half-Life 2
HeidiSQL 3.2
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
iTunes
Java(TM) 6 Update 13
jaxquiz
kuler
Launchy 2.1.2
MacDrive 7
Marvell Miniport Driver
Maya 2008
Maya 2008 Documentation (en_US)
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.0.10)
Mozilla Sunbird (0.9)
Mozilla Thunderbird (2.0.0.21)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Natural Color
Nero 7 Essentials
neroxml
NVIDIA Drivers
NVIDIA PhysX v8.09.04
PDF Settings CS4
Photoshop Camera Raw
Pidgin
Pixel Bender Toolkit
Pixus
QuickTime
Realtek AC'97 Audio
RocketDock 1.3.5
Ruby-186-27
RunAlyzer
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Sentinel System Driver
Skype™ 3.8
Songbird 1.1.1 (20090309)
Source SDK Base - Orange Box
Spybot - Search & Destroy
Steam
Suite Shared Configuration CS4
TweetDeck
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Ventrilo Client
VirtualLab Client 5.5.17
VLC media player 0.9.8a
WampServer 2.0
Winamp
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinPcap 4.1 beta5
WinRAR archiver
World of Warcraft
Hijackthis log:
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Mediafour\MacDrive 7\MacDriveService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Eugene\Desktop\HiJackThis.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: CDNSCacheObj Object - {376892AE-1825-4E5F-9F85-23F9640051CC} - C:\WINDOWS\mediaplayerplg.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.19.0\gears.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.19.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.19.0\gears.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c9b56db4c25b4e) (gupdate1c9b56db4c25b4e) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MacDriveService - Mediafour Corporation - C:\Program Files\Mediafour\MacDrive 7\MacDriveService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: wampapache - Apache Software Foundation - c:\wampp\bin\apache\apache2.2.11\bin\httpd.exe
O23 - Service: wampmysqld - Unknown owner - c:\wampp\bin\mysql\mysql5.1.33\bin\mysqld.exe
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Mediafour\MacDrive 7\MacDriveService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Eugene\Desktop\HiJackThis.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Eugene\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: CDNSCacheObj Object - {376892AE-1825-4E5F-9F85-23F9640051CC} - C:\WINDOWS\mediaplayerplg.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.19.0\gears.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.19.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.19.0\gears.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c9b56db4c25b4e) (gupdate1c9b56db4c25b4e) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MacDriveService - Mediafour Corporation - C:\Program Files\Mediafour\MacDrive 7\MacDriveService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: wampapache - Apache Software Foundation - c:\wampp\bin\apache\apache2.2.11\bin\httpd.exe
O23 - Service: wampmysqld - Unknown owner - c:\wampp\bin\mysql\mysql5.1.33\bin\mysqld.exe
Step # 1: Download and Run ATF Cleaner
Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.
Double-click ATF Cleaner.exe to open it.
Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.
Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Click Exit on the Main menu to close the program.
Step # 2 Download and Run Malwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware from Here.
Double Click mbam-setup.exe to install the application.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
Step # 3: Run Kaspersky Online Scan
Please go to Kaspersky website and perform an online antivirus scan.
In your next post/reply, I need to see the following:
1. MalwareBytes' Log
2. Kaspersky Log
3. A fresh HiJackThis Log
Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.
Double-click ATF Cleaner.exe to open it.
Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.
Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Click Exit on the Main menu to close the program.
Step # 2 Download and Run Malwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware from Here.
Double Click mbam-setup.exe to install the application.
- Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish,so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked, and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
Step # 3: Run Kaspersky Online Scan
Please go to Kaspersky website and perform an online antivirus scan.
- Read through the requirements and privacy statement and click on Accept button.
- It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
- When the downloads have finished, click on Settings.
- Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
- Spyware, Adware, Dialers, and other potentially dangerous programs
Archives
Mail databases
- Spyware, Adware, Dialers, and other potentially dangerous programs
- Click on My Computer under Scan.
- Once the scan is complete, it will display the results. Click on View Scan Report.
- You will see a list of infected items there. Click on Save Report As....
- Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
- Please post this log in your next reply.
In your next post/reply, I need to see the following:
1. MalwareBytes' Log
2. Kaspersky Log
3. A fresh HiJackThis Log
This topic has been archived due to inactivity.
If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new HijackThis log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.
Applies only to the original poster, anyone else with similar problems please start a new topic.
If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new HijackThis log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.
Applies only to the original poster, anyone else with similar problems please start a new topic.