View Full Version : Please help - trojan won't let me get past Windows welcome screen
I need help! My laptop was fine up until a couple nights ago - all of a sudden I was getting pop-up after pop-up about having a trojan and how I should do a scan. So I did a Trend Micro Housecall scan. It found a trojan, but after clicking quarantine, which didn't work, I clicked delete and then froze. Ever since then I have been crashing and freezing like crazy (blue screen of death or I freeze up and get a loud beep) and have been forced to shut down by holding down the power key (I know that can't be good for my computer).
Long story short, it's so bad now I can barely get past the Welcome screen on Windows XP without freezing, or half of my desktop will load and then freeze. I don't know if this was stupid, but I installed the Avira virus scanner and then went into Safe mode to avoid crashing - it found 2 instances of the TR.crypt.zpack.gen. I quarantined them, but it didn't help. The IT guy at my work gave me a flash drive with 2 other programs to try, so I installed them but wasn't able to run them, especially Malware Bytes which I heard is really good. By default I had McAffee which was useless - did nothing for me.
Can someone please, please help? My laptop is in complete lockdown. I am lucky to have another desktop at home I can use temporarily, but I need my laptop urgently for work. My laptop is a Dell Inspiron 1520 and unfortunately my warranty has expired. I would really appreciate some advice. Thanks.
Please note that all instructions given are customised for this computer only,
the tools used may cause damage if used on a computer with different infections.
If you think you have similar problems, please post a log in the HJT forum and wait for help.
Hello and welcome to the forums
My name is Katana and I will be helping you to remove any infection(s) that you may have.
Please observe these rules while we work:
Please Read All Instructions Carefully
If you don't understand something, stop and ask! Don't keep going on.
Please do not run any other tools or scans whilst I am helping you
Failure to reply within 5 days will result in the topic being closed.
Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
If you can do those few things, everything should go smoothly http://www.countingcows.de/laechel.gif
Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe
----------------------------------------------------------------------------------------
Boot to safe mode and rename the MalwareBytes file to something else (eg cleanme.exe)
Try running it with the new name.
Let me know how you get on.
Thanks so much for your help Katana.
At someone else's suggestion, I uninstalled McAffee last night in safe mode - they said it can cause problems and sounded like I had too many anti-virus programs running, so I took that off. Once I did that, I was able to boot in normal mode all the way to my desktop. I copied the Malwarebytes install application from the flash drive and pasted it on my desktop and renamed it Eric.exe I also did the same with the program and was finally able to install it and do a full scan (in safe mode). It found 10 items, mostly Pop Cap Ad_Aware I think?? Anyway, I quarantined and deleted them. I rebooted, got to my desktop and was finally able to open an IE browser. I even tried to go to Google and it worked - then it froze! Several more times, it froze at the Windows welcome screen. So I'm really, really not sure what else to try at this rate. I have the MB log - on my laptop So there's no way to transfer it here. It was pretty short anyway...
What should I do next? Thanks.
If you can't get to normal mode, do the following in safe mode.
(you can download on the working machine, and transfer via USB again )
Download and Run ComboFix (by sUBs)
Please visit this webpage for instructions for downloading and running ComboFix:
Bleeping Computer ComboFix Tutorial (http://www.bleepingcomputer.com/combofix/how-to-use-combofix)
You must download it to and run it from your Desktop
Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
Double click combofix.exe & follow the prompts.
When finished, it will produce a log. Please save that log to post in your next reply
Re-enable all the programs that were disabled during the running of ComboFix..
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper
Thanks, but I read all of the steps I am a bit hesitant... I'm worried I'll click something I'm not suppoosed to and mess things up even more. Is there anything else I can try? Sorry to be difficult :(
We can try other things, but we will need to get some logs so that I know what I am dealing with.
Combofix is very safe to use, to be honest you just click Yes/OK to any prompts it gives you.
If you still don't feel comfortable using it, please do the following
Download and Run RSIT
Please download Random's System Information Tool by random/random from here (http://images.malwareremoval.com/random/RSIT.exe) and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open:
log.txt will be opened maximized.
info.txt will be opened minimized.
Please post the contents of both log.txt and info.txt.
Please Download GMER to your desktop
Download GMER (http://www.gmer.net/gmer.zip) and extract it to your desktop.
***Please close any open programs ***
Double-click gmer.exe. The program will begin to run.
**Caution**
These types of scans can produce false positives. Do NOT take any action on any "<--- ROOKIT" entries unless advised by a trained Security Analyst
If possible rootkit activity is found, you will be asked if you would like to perform a full scan. Click Yes.
Once the scan is complete, you may receive another notice about rootkit activity.
Click OK.
GMER will produce a log. Click on the Save button, and save the log as gmer.txt somewhere you can easily find it, such as your desktop.
If you do not receive notice about possible rootkit activity remain on the Rootkit/Malware tab & make sure the 'Show All' button is unticked. Click the Scan button and let the program do its work. GMER will produce a log.
Click on the Save button, and save the log as gmer.txt somewhere you can easily find it, such as your desktop.
DO NOT touch the PC at ALL for Whatever reason/s until it has 100% completed its scan, or attempted scan in case of some error etc !
Please post the results from the GMER scan in your reply.
You will need to transfer the logs so that I can see them
Wonderful, thanks very much. I have my lunch break in about an hour and I have my laptop here with me so I'll try it out then!
Hi Katana, here are the RSIT logs:
Info:
info.txt logfile of random's system information tool 1.06 2009-05-25 11:50:18
======Uninstall list======
-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->MsiExec.exe /I{95D9B4D8-B091-4fab-80EA-313EB4B82FD6}
-->MsiExec.exe /I{EB997E90-5EB0-4eb5-90D0-90B1D2F0CA03}
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{88564CEF-20A5-4EF2-A05F-309F2EBA9B06}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A1A5BA3E-9ABF-4037-820B-6151022B8ACB}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A82F10CB-18B5-4EAC-AEF2-FA49CD565626}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D5BA7C09-E523-478C-9C37-A1D86C76383E}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F6366726-BA44-4D6A-8ECE-476E2E616AD1}\setup.exe" -l0x9
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe Shockwave Player-->C:\WINDOWS\system32\Adobe\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Adobe\SHOCKW~1\Install.log
Advanced Audio FX Engine-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{88564CEF-20A5-4EF2-A05F-309F2EBA9B06}\setup.exe" -l0x9 /remove
Advanced Video FX Engine-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D5BA7C09-E523-478C-9C37-A1D86C76383E}\setup.exe" -l0x9 /remove
Avira AntiVir Personal - Free Antivirus-->C:\Program Files\Avira\AntiVir PersonalEdition Classic\SETUP.EXE /REMOVE
Broadcom Management Programs-->MsiExec.exe /I{C99C0593-3B48-41D9-B42F-6E035B320449}
Browser Address Error Redirector-->MsiExec.exe /I{62230596-37E5-4618-A329-0D21F529A86F}
Canon Camera Access Library-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{901F8ED7-13E8-43EF-B738-2FE89B0588EB} /l1033
Canon Camera Support Core Library-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{A1D0D14A-B776-4907-BC00-5149F2298086} /l1033
Canon Camera Window DC_DV 5 for ZoomBrowser EX-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{A2EB8F2E-6D9B-4F8B-96EB-F976D33F416F}
Canon Camera Window DC_DV 6 for ZoomBrowser EX-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{50E25180-3BDC-4B6D-80A2-3F1F0C9CF39D}
Canon Camera Window DSLR 5 for ZoomBrowser EX-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{0A146245-DB79-4197-BF5D-FE1A699A2CC7}
Canon Camera Window MC 6 for ZoomBrowser EX-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{6C3A75A6-9A90-44A3-A703-82AC1EA6A85D}
Canon MovieEdit Task for ZoomBrowser EX-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{4DBBF091-FACD-422C-B43C-786335BD5398}
Canon PhotoRecord-->MsiExec.exe /X{BBBC2B89-E193-4348-A83C-C8DD8210A4AC}
Canon Utilities PhotoStitch 3.1-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{874E44F3-B9A7-4AA1-B4BA-83E5684ED9C6}
Canon ZoomBrowser EX (E)-->MsiExec.exe /X{C1D76D7A-F3BB-47EA-A746-5B1E2FFC1DF2}
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Conexant HDA D330 MDC V.92 Modem-->C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F\UIU32m.exe -U -Idel000f5.INF
Dell DataSafe Online-->MsiExec.exe /I{4D3C9F4B-4B7D-4E5D-99B9-0123AB0D51ED}
Dell Support Center-->MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
Dell Touchpad-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Dell Webcam Center-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A1A5BA3E-9ABF-4037-820B-6151022B8ACB}\setup.exe" -l0x9 /remove
Dell Webcam Manager-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F6366726-BA44-4D6A-8ECE-476E2E616AD1}\setup.exe" -l0x9 /remove
Dell Wireless WLAN Card-->"C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwlu00.exe" verbose /rootkey="Software\Broadcom\802.11\UninstallInfo" /rootdir="C:\Program Files\Dell\Dell Wireless WLAN Card"
Digital Line Detect-->C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
Documentation & Support Launcher-->MsiExec.exe /X{B0DF58A2-40DF-4465-AA56-38623EC9938C}
ffdshow [rev 1909] [2008-03-20]-->"C:\Program Files\ffdshow\unins000.exe"
Games, Music, & Photos Launcher-->MsiExec.exe /X{B6884A07-0305-47AE-9969-8F26FADC17DE}
Google Toolbar for Internet Explorer-->MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer-->regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
High Definition Audio Driver Package - KB835221-->C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Intel(R) Graphics Media Accelerator Driver-->C:\WINDOWS\system32\igxpun.exe -uninstall
IntelliSonic Speech Enhancement-->MsiExec.exe /X{D1B5E9C8-4CCF-44E3-87D6-7C00D7DA5370}
Internet Service Offers Launcher-->MsiExec.exe /X{E42BD75A-FC23-4E3F-9F91-2658334C644F}
J2SE Runtime Environment 5.0 Update 6-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150060}
Laptop Integrated Webcam Driver (1.03.02.0719) -->C:\WINDOWS\CtDrvIns.exe -uninstall -script OEM002.uns -plugin OEM02Pin.dll -pluginres OEM02Pin.crl -nodisconprompt -langid 0x0409
LimeWire 4.18.3-->"C:\Program Files\LimeWire\uninstall.exe"
Live! Cam Avatar Creator-->C:\Program Files\InstallShield Installation Information\{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}\setup.exe -runfromtemp -l0x0009 -removeonly /remove
Live! Cam Avatar v1.0-->C:\Program Files\InstallShield Installation Information\{1D5E29AD-39A9-4D0A-A8B6-46A6FCD8C995}\setup.exe -runfromtemp -l0x0009 -removeonly /remove
LiveUpdate 2.0 (Symantec Corporation)-->C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE /U
Malwarebytes' Anti-Malware-->"C:\Program Files\Eric\unins000.exe"
McAfee Agent-->MsiExec.exe /X{A638557B-1F13-40A0-9627-C892FBCA6960}
MediaDirect-->C:\Program Files\InstallShield Installation Information\{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}\setup.exe -runfromtemp -l0x0009 -cluninstall
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Plus! Digital Media Edition Installer-->MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE-->MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
Modem Diagnostic Tool-->MsiExec.exe /I{F63A3748-B93D-4360-9AD4-B064481A5C7B}
MSN-->C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
MSXML 6 Service Pack 2 (KB954459)-->MsiExec.exe /I{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}
Musicmatch for Windows Media Player-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E93E5EF6-D361-481E-849D-F16EF5C78EBC}\setup.exe" -l0x9 remove
NetWaiting-->C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
OutlookAddinSetup-->MsiExec.exe /I{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}
QuickSet-->C:\Program Files\InstallShield Installation Information\{C5074CC4-0E26-4716-A307-960272A90040}\setup.exe -runfromtemp -l0x0009 APPDRVNT4 -removeonly
Roxio Creator Audio-->MsiExec.exe /I{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}
Roxio Creator Copy-->MsiExec.exe /I{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}
Roxio Creator Data-->MsiExec.exe /I{08E81ABD-79F7-49C2-881F-FD6CB0975693}
Roxio Creator DE-->C:\Documents and Settings\All Users\Application Data\Uninstall\{09760D42-E223-42AD-8C3E-55B47D0DDAC3}\setup.exe /x {09760D42-E223-42AD-8C3E-55B47D0DDAC3}
Roxio Creator DE-->MsiExec.exe /I{ED439A64-F018-4DD4-8BA5-328D85AB09AB}
Roxio Creator Tools-->MsiExec.exe /I{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}
Roxio Express Labeler 3-->MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio Update Manager-->MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
SearchAssist-->C:\DELL\SearchAssist\UninstSA.bat
SecondLife (remove only)-->"C:\Program Files\SecondLife\uninst.exe" /P="SecondLife"
SecondLifeReleaseCandidate (remove only)-->"C:\Program Files\SecondLifeReleaseCandidate\uninst.exe"
Security Update for CAPICOM (KB931906)-->MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB958215)-->"C:\WINDOWS\ie7updates\KB958215-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB960714)-->"C:\WINDOWS\ie7updates\KB960714-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB961260)-->"C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB963027)-->"C:\WINDOWS\ie7updates\KB963027-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464-v2)-->"C:\WINDOWS\$NtUninstallKB938464-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950759)-->"C:\WINDOWS\$NtUninstallKB950759$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe"
Symantec AntiVirus-->MsiExec.exe /I{848AC794-8B81-440A-81AE-6474337DB527}
Trend Micro PC-cillin Internet Security 14-->C:\PROGRA~1\TRENDM~1\INTERN~1\remove.exe
Trend Micro PC-cillin Internet Security 14-->MsiExec.exe /X{EA8C73AA-3D75-44C9-87A2-8E945FC5FEE6}
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
WIDCOMM Bluetooth Software-->MsiExec.exe /X{84814E6B-2581-46EC-926A-823BD1C670F6}
Windows Live installer-->MsiExec.exe /X{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}
Windows Live Messenger-->MsiExec.exe /X{508CE775-4BA4-4748-82DF-FE28DA9F03B0}
Windows Live Sign-in Assistant-->MsiExec.exe /I{9422C8EA-B0C6-4197-B8FC-DC797658CA00}
Windows Media Format Runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Player 10-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 10-->MsiExec.exe /I{33BB4982-DC52-4886-A03B-F4C5C80BEE89}
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
Yahoo! Install Manager-->C:\WINDOWS\system32\regsvr32 /u C:\PROGRA~1\Yahoo!\Common\YINSTH~1.DLL
Yahoo! Toolbar-->C:\PROGRA~1\Yahoo!\Common\unyt.exe
======Security center information======
AV: Avira AntiVir PersonalEdition
AV: McAfee VirusScan Enterprise (disabled)
AV: PC-cillin Internet Security - Virus Protection (outdated)
AV: Symantec AntiVirus Corporate Edition
FW: PC-cillin Internet Security - Firewall
======System event log======
Computer Name: LILY
Event Code: 240
Message: A request to suspend power was denied by winlogon.exe.
Record Number: 17548
Source Name: Win32k
Time Written: 20090427003333.000000-360
Event Type: warning
User:
Computer Name: LILY
Event Code: 8003
Message: The master browser has received a server announcement from the computer DFZGV671
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{F5FD7640-3C71-4E2E-.
The master browser is stopping or an election is being forced.
Record Number: 17547
Source Name: MRxSmb
Time Written: 20090426221903.000000-360
Event Type: error
User:
Computer Name: LILY
Event Code: 8003
Message: The master browser has received a server announcement from the computer DFZGV671
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{F5FD7640-3C71-4E2E-.
The master browser is stopping or an election is being forced.
Record Number: 17540
Source Name: MRxSmb
Time Written: 20090426211901.000000-360
Event Type: error
User:
Computer Name: LILY
Event Code: 240
Message: A request to suspend power was denied by winlogon.exe.
Record Number: 17503
Source Name: Win32k
Time Written: 20090426021318.000000-360
Event Type: warning
User:
Computer Name: LILY
Event Code: 10010
Message: The server {BA126AE5-2166-11D1-B1D0-00805FC1270E} did not register with DCOM within the required timeout.
Record Number: 17498
Source Name: DCOM
Time Written: 20090425233046.000000-360
Event Type: error
User: LILY\Ophira
======Environment variables======
"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\10.0\DLLShared\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 15 Stepping 13, GenuineIntel
"PROCESSOR_REVISION"=0f0d
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"RoxioCentral"=C:\Program Files\Common Files\Roxio Shared\10.0\Roxio Central36\
-----------------EOF-----------------
Log:
Logfile of random's system information tool 1.06 (written by random/random)
Run by Ophira at 2009-05-25 11:50:15
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 130 GB (89%) free of 147 GB
Total RAM: 2038 MB (59% free)
HijackThis download failed
======Registry dump======
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}]
Yahoo! Toolbar Helper - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll [2006-10-26 440384]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{39fc2065-c9c7-49cd-8942-44cc2dedc844}]
WinInet Class - C:\WINDOWS\ieocx.dll [2009-05-21 28672]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll [2005-11-10 184423]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-02-17 408440]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - c:\program files\google\googletoolbar1.dll [2008-04-19 2403392]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll [2008-10-28 737776]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA6319C0-31B7-401E-A518-A07C3DB8F777}]
CBrowserHelperObject Object - C:\Program Files\Dell\BAE\BAE.dll [2006-11-09 98304]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\program files\google\googletoolbar1.dll [2008-04-19 2403392]
{EF99BD32-C1FB-11D2-892F-0090271D4F88} - Yahoo! Toolbar - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll [2006-10-26 440384]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2007-07-09 851968]
"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2007-07-09 137752]
"HotKeysCmds"=C:\WINDOWS\system32\hkcmd.exe [2007-07-09 162328]
"Persistence"=C:\WINDOWS\system32\igfxpers.exe [2007-07-09 137752]
"OEM02Mon.exe"=C:\WINDOWS\OEM02Mon.exe [2007-08-28 36864]
"DELL Webcam Manager"=C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe [2007-07-27 118784]
"Broadcom Wireless Manager UI"=C:\WINDOWS\system32\WLTRAY.exe [2007-12-11 2183168]
"SigmatelSysTrayApp"=C:\WINDOWS\stsystra.exe [2007-07-09 405504]
"KADxMain"=C:\WINDOWS\system32\KADxMain.exe [2006-11-02 282624]
"pccguide.exe"=C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe [2006-11-21 1807960]
"dscactivate"=C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2007-10-09 16384]
"PCMService"=C:\Program Files\Dell\MediaDirect\PCMService.exe [2007-11-01 189736]
"ccApp"=C:\Program Files\Common Files\Symantec Shared\ccApp.exe [2004-06-09 66680]
"vptray"=C:\PROGRA~1\SYMANT~1\VPTray.exe [2004-08-02 124232]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2008-12-11 413696]
"McAfeeUpdaterUI"=C:\Program Files\McAfee\Common Framework\udaterui.exe [2008-03-14 136512]
"avgnt"=C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe [2008-06-12 266497]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"OE_OEM"=C:\Program Files\Trend Micro\Internet Security 14\TMAS_OE\TMAS_OEMon.exe [2006-08-04 321040]
"MsnMsgr"=C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe [2007-10-18 5724184]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2008-04-13 1695232]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2008-04-23 68856]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Bluetooth.lnk - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxdev.dll [2007-07-09 204800]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\NavLogon]
C:\WINDOWS\system32\NavLogon.dll [2004-08-02 83272]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Dell\MediaDirect\PCMService.exe"="C:\Program Files\Dell\MediaDirect\PCMService.exe:*:Enabled:CyberLink PowerCinema Resident Program"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
"C:\Program Files\McAfee\Common Framework\FrameworkService.exe"="C:\Program Files\McAfee\Common Framework\FrameworkService.exe:*:Enabled:McAfee Framework Service"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
======List of files/folders created in the last 1 months======
2009-05-25 11:50:15 ----D---- C:\rsit
2009-05-24 20:38:48 ----D---- C:\Documents and Settings\Ophira\Application Data\Malwarebytes
2009-05-24 20:33:13 ----D---- C:\Program Files\Eric
2009-05-24 20:33:13 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-05-24 20:17:07 ----D---- C:\WINDOWS\pss
2009-05-24 20:15:26 ----SHD---- C:\Config.Msi
2009-05-22 21:15:41 ----D---- C:\Documents and Settings\All Users\Application Data\Yahoo! Companion
2009-05-22 20:55:00 ----D---- C:\Program Files\Yahoo!
2009-05-22 20:54:32 ----D---- C:\Program Files\CCleaner
2009-05-22 20:52:10 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2009-05-22 18:14:23 ----A---- C:\WINDOWS\ntbtlog.txt
2009-05-22 17:19:00 ----D---- C:\Program Files\Avira
2009-05-22 17:19:00 ----D---- C:\Documents and Settings\All Users\Application Data\Avira
2009-05-21 18:57:27 ----A---- C:\Documents and Settings\Ophira\Application Data\asd.bat
2009-05-21 18:56:16 ----A---- C:\WINDOWS\ieocx.dll
======List of files/folders modified in the last 1 months======
2009-05-25 11:49:13 ----D---- C:\WINDOWS\system32\CatRoot2
2009-05-25 11:48:53 ----D---- C:\Program Files\Symantec AntiVirus
2009-05-25 11:48:34 ----D---- C:\WINDOWS
2009-05-25 11:48:29 ----A---- C:\WINDOWS\ModemLog_Bluetooth Modem.txt
2009-05-25 11:48:29 ----A---- C:\WINDOWS\ModemLog_Bluetooth Fax Modem.txt
2009-05-25 11:48:23 ----D---- C:\WINDOWS\Temp
2009-05-25 11:48:23 ----A---- C:\WINDOWS\ModemLog_Conexant HDA D330 MDC V.92 Modem.txt
2009-05-24 23:15:56 ----D---- C:\WINDOWS\system32
2009-05-24 20:33:17 ----D---- C:\WINDOWS\system32\drivers
2009-05-24 20:33:13 ----RD---- C:\Program Files
2009-05-24 20:30:14 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-05-24 20:15:50 ----SHD---- C:\WINDOWS\Installer
2009-05-24 20:15:47 ----D---- C:\Program Files\McAfee
2009-05-24 20:15:47 ----D---- C:\Program Files\Common Files
2009-05-24 20:15:46 ----D---- C:\Documents and Settings\All Users\Application Data\McAfee
2009-05-23 22:53:26 ----D---- C:\WINDOWS\Prefetch
2009-05-23 00:33:39 ----D---- C:\Documents and Settings
2009-05-22 17:15:40 ----HD---- C:\WINDOWS\inf
2009-05-21 19:10:14 ----D---- C:\Program Files\Internet Explorer
2009-05-09 17:07:19 ----D---- C:\WINDOWS\system32\FxsTmp
2009-05-08 00:48:09 ----D---- C:\Documents and Settings\Ophira\Application Data\SecondLife
2009-05-07 01:16:29 ----A---- C:\WINDOWS\system32\MRT.exe
======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R1 APPDRV;APPDRV; C:\WINDOWS\SYSTEM32\DRIVERS\APPDRV.SYS [2005-08-12 16128]
R1 avgio;avgio; \??\C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgio.sys []
R1 avipbb;avipbb; C:\WINDOWS\system32\DRIVERS\avipbb.sys [2008-10-30 75072]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-13 14592]
R1 SAVRT;SAVRT; \??\C:\Program Files\Symantec AntiVirus\savrt.sys []
R1 ssmdrv;ssmdrv; C:\WINDOWS\system32\DRIVERS\ssmdrv.sys [2007-03-01 28352]
R1 SYMTDI;SYMTDI; C:\WINDOWS\System32\Drivers\SYMTDI.SYS [2004-06-11 263736]
R1 tmtdi;Trend Micro TDI Driver; C:\WINDOWS\system32\DRIVERS\tmtdi.sys [2006-11-09 73288]
R1 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\WINDOWS\system32\DRIVERS\wmiacpi.sys [2008-04-13 8832]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2007-12-02 12672]
R2 rimmptsk;rimmptsk; C:\WINDOWS\system32\DRIVERS\rimmptsk.sys [2007-07-10 32256]
R2 rimsptsk;rimsptsk; C:\WINDOWS\system32\DRIVERS\rimsptsk.sys [2007-07-10 43520]
R2 rismxdp;Ricoh xD-Picture Card Driver; C:\WINDOWS\system32\DRIVERS\rixdptsk.sys [2007-07-10 37376]
R2 SAVRTPEL;SAVRTPEL; \??\C:\Program Files\Symantec AntiVirus\Savrtpel.sys []
R2 tmcomm;tmcomm; \??\C:\WINDOWS\system32\drivers\tmcomm.sys []
R2 tmpreflt;tmpreflt; C:\WINDOWS\system32\DRIVERS\tmpreflt.sys [2008-05-02 36368]
R2 tmxpflt;tmxpflt; C:\WINDOWS\system32\drivers\TmXPFlt.sys [2008-05-02 205328]
R2 vsapint;vsapint; C:\WINDOWS\system32\DRIVERS\vsapint.sys [2008-05-02 1169240]
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2008-04-13 60800]
R3 avgntflt;avgntflt; \??\C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgntflt.sys []
R3 BCM43XX;Dell Wireless WLAN Card Driver; C:\WINDOWS\system32\DRIVERS\bcmwl5.sys [2007-12-11 1123328]
R3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver; C:\WINDOWS\system32\DRIVERS\bcm4sbxp.sys [2007-07-10 45568]
R3 btaudio;Bluetooth Audio Device; C:\WINDOWS\system32\drivers\btaudio.sys [2007-03-22 539072]
R3 BTDriver;Bluetooth Virtual Communications Driver; C:\WINDOWS\system32\DRIVERS\btport.sys [2007-03-22 37424]
R3 BTKRNL;Bluetooth Bus Enumerator; C:\WINDOWS\system32\DRIVERS\btkrnl.sys [2007-03-30 876384]
R3 BTWDNDIS;Bluetooth LAN Access Server; C:\WINDOWS\system32\DRIVERS\btwdndis.sys [2007-03-22 149123]
R3 btwhid;btwhid; C:\WINDOWS\system32\DRIVERS\btwhid.sys [2007-03-30 55352]
R3 btwmodem;Bluetooth Fax Modem; C:\WINDOWS\system32\DRIVERS\btwmodem.sys [2007-03-22 37280]
R3 BTWUSB;WIDCOMM USB Bluetooth Driver; C:\WINDOWS\System32\Drivers\btwusb.sys [2007-03-22 67960]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\WINDOWS\system32\DRIVERS\CmBatt.sys [2008-04-13 13952]
R3 DXEC02;DXEC02; C:\WINDOWS\system32\drivers\dxec02.sys [2006-11-02 103168]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 HSF_DPV;HSF_DPV; C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys [2007-12-02 989952]
R3 HSFHWAZL;HSFHWAZL; C:\WINDOWS\system32\DRIVERS\HSFHWAZL.sys [2007-12-02 211200]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\igxpmp32.sys [2007-07-09 5707744]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 NAVENG;NAVENG; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090522.002\naveng.sys []
R3 NAVEX15;NAVEX15; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090522.002\navex15.sys []
R3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2008-04-13 61824]
R3 OEM02Afx;Provides a software interface to control audio effects of OEM002 camera.; \??\C:\WINDOWS\system32\Drivers\OEM02Afx.sys []
R3 OEM02Dev;Creative Camera OEM002 Driver; C:\WINDOWS\system32\DRIVERS\OEM02Dev.sys [2007-08-28 235520]
R3 OEM02Vfx;Creative Camera OEM002 Video VFX Driver; C:\WINDOWS\system32\DRIVERS\OEM02Vfx.sys [2007-08-28 7424]
R3 sdbus;sdbus; C:\WINDOWS\system32\DRIVERS\sdbus.sys [2008-04-13 79232]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\WINDOWS\system32\drivers\sthda.sys [2007-07-09 1222840]
R3 SymEvent;SymEvent; \??\C:\Program Files\Symantec\SYMEVENT.SYS []
R3 SYMREDRV;SYMREDRV; C:\WINDOWS\System32\Drivers\SYMREDRV.SYS [2004-06-11 16280]
R3 SynTP;Synaptics TouchPad Driver; C:\WINDOWS\system32\DRIVERS\SynTP.sys [2007-07-09 202912]
R3 tmcfw;Trend Micro Common Firewall Service; C:\WINDOWS\system32\DRIVERS\TM_CFW.sys [2006-11-09 280392]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;Microsoft USB Standard Hub Driver; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys [2007-12-02 731136]
S3 CCDECODE;Closed Caption Decoder; C:\WINDOWS\system32\DRIVERS\CCDECODE.sys [2008-04-13 17024]
S3 E100B;Intel(R) PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2001-08-17 117760]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\WINDOWS\system32\drivers\MSTEE.sys [2008-04-13 5504]
S3 NABTSFEC;NABTS/FEC VBI Codec; C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys [2008-04-13 85248]
S3 NdisIP;Microsoft TV/Video Connection; C:\WINDOWS\system32\DRIVERS\NdisIP.sys [2008-04-13 10880]
S3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-08-03 1897408]
S3 SLIP;BDA Slip De-Framer; C:\WINDOWS\system32\DRIVERS\SLIP.sys [2008-04-13 11136]
S3 streamip;BDA IPSink; C:\WINDOWS\system32\DRIVERS\StreamIP.sys [2008-04-13 15232]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 usbvideo;USB Video Device (WDM); C:\WINDOWS\System32\Drivers\usbvideo.sys [2008-04-13 121984]
S3 WSTCODEC;World Standard Teletext Codec; C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS [2008-04-13 19200]
S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agp440.sys [2008-04-13 42368]
S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agpCPQ.sys [2008-04-13 44928]
S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\alim1541.sys [2008-04-13 42752]
S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\system32\DRIVERS\amdagp.sys [2008-04-13 43008]
S4 cbidf;cbidf; C:\WINDOWS\system32\DRIVERS\cbidf2k.sys [2001-08-17 13952]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\DRIVERS\intelide.sys [2008-04-13 5504]
S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\sisagp.sys [2008-04-13 40960]
S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\viaagp.sys [2008-04-13 42240]
======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R2 AntiVirScheduler;Avira AntiVir Personal - Free Antivirus Scheduler; C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe [2008-10-15 68865]
R2 AntiVirService;Avira AntiVir Personal - Free Antivirus Guard; C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe [2008-10-15 151297]
R2 btwdins;Bluetooth Service; C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe [2007-05-17 260968]
R2 CCALib8;Canon Camera Access Library 8; C:\Program Files\Canon\CAL\CALMAIN.exe [2005-06-02 86606]
R2 ccEvtMgr;Symantec Event Manager; C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe [2004-06-09 255096]
R2 ccSetMgr;Symantec Settings Manager; C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe [2004-06-09 242808]
R2 DefWatch;Symantec AntiVirus Definition Watcher; C:\Program Files\Symantec AntiVirus\DefWatch.exe [2004-08-02 30024]
R2 McAfeeFramework;McAfee Framework Service; C:\Program Files\McAfee\Common Framework\FrameworkService.exe [2008-03-14 103744]
R2 PcCtlCom;Trend Micro Central Control Component; C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe [2008-05-19 1475936]
R2 Symantec AntiVirus;Symantec AntiVirus; C:\Program Files\Symantec AntiVirus\Rtvscan.exe [2004-08-02 1267024]
R2 Tmntsrv;Trend Micro Real-time Service; C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe [2007-11-08 345696]
R2 TmPfw;Trend Micro Personal Firewall; C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe [2006-11-09 923216]
R2 tmproxy;Trend Micro Proxy Service; C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe [2006-11-09 566872]
R2 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2004-09-15 38912]
R2 wltrysvc;Dell Wireless WLAN Tray Service; C:\WINDOWS\System32\WLTRYSVC.EXE [2007-12-11 24064]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]
S3 ccPwdSvc;Symantec Password Validation; C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe [2004-06-09 87160]
S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-04-19 138168]
S3 SavRoam;SAVRoam; C:\Program Files\Symantec AntiVirus\SavRoam.exe [2004-08-02 173392]
S3 SNDSrvc;Symantec Network Drivers Service; C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe [2004-06-11 201944]
S3 stllssvr;stllssvr; C:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2007-12-02 74384]
S3 usnjsvc;Messenger Sharing Folders USN Journal Reader service; C:\Program Files\Windows Live\Messenger\usnsvc.exe [2007-10-18 98328]
S3 WLSetupSvc;Windows Live Setup Service; C:\Program Files\Windows Live\installer\WLSetupSvc.exe [2007-10-25 266240]
-----------------EOF-----------------
Nothing happens when I double-click GMER :(
Nothing happens when I double-click GMER :(
Try renaming it to something else.
Thanks, that worked - I will hopefully post the log soon!
Grr... GMER froze half-way :( Will have to try again later. Did manage to get a Hijackthis log though!
Try running GMER in safe mode
To reboot in safe mode
You can boot in Safe Mode by restarting your computer, then continually tapping F5 OR F8 until a menu appears.
Use your up arrow key to highlight Safe Mode, then hit enter.
I actually already tried that and for some reason don't see it on my desktop... so frustrating :( Will try again
Hi Katana. My friend had to reformat my hard drive last night after about 2 hours of trying other fixes. I just wanted to say thanks, it was nice of you to help. :thanks:
Thanks for letting me know.