I Can´t scan

[Leonhard]

Hi, I´ve got this problem: When I try to scan I get this message "You need to install the detection updates first by using the integrated update or the manual updater" but when I click "update" i get "no newer updates available" As I installed Spybot just a couple of days ago, Am I missing some steps to get it working properly?

Thanks.

[Matt]

Hi Leonhard,

I have already answered to your problem here (http://forums.spybot.info/showthread.php?t=48942). ;)

Happy Safe Surfing for the future.

[Leonhard]

Sorry Matt, but I don´t think it works for me, the error messages I get are different and I use XP, not Vista... any ideas?

Thanks again (and sorry about asking for help in the wrong places :whistle:)

[Matt]

Hi Leonhard,

You can try this:

Step # 1
Uninstall Spybot over the Add/Remove feature from Windows

Step # 2
Reboot your computer

Step # 3
Delete all leavings from Spybot manually.

Step # 4
Download Spybot 1.6.2 from here (http://www.safer-networking.org/en/ownmirrors2/index.html) and install it.

Note: Do not update during the installation process. Update it later manually.

Moreover, in the link that I have already given you, were important information about YOUR problem. Look carefully through my three links here:
Select some updates first (http://forums.spybot.info/showthread.php?t=48781)

Happy Safe Surfing! :cool:

[Leonhard]

Thanks Matt! Reinstalling took care of the problem, but i have to admit that I probably had a wrong update configuration (I was using a proxy which seems to deny acces to the update sites) so only when reading the threads you suggested i realized that.

So, thank you very much and, if you excuse me, I´m going to bump my head against a wall for a while. :banghead:

Bye.

[Matt]

Hi Leonhard,




Thanks Matt! Reinstalling took care of the problem

I'm glad I could help. :bigthumb:




i have to admit that I probably had a wrong update configuration (I was using a proxy which seems to deny acces to the update sites) so only when reading the threads you suggested i realized that.

Thank you for this update. :)




I´m going to bump my head against a wall for a while. :banghead:

:funny: There's no need to do this. :laugh:

[Leonhard]

Well, at least I hope somebody can learn from this experience (or laugh at it)

Bye an dthanks again.