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View Full Version : Spybot and other files prevented from running by Virus/Trojan



bitzn
2009-06-01, 15:48
I hope I have fulfilled all the requirements so here goes.

I have AVG Free ( updated daily)
ZoneAlarm Free
Spybot S & D with TeaTimer ( but now am not able to run either)
There are several multi-lettered files in the Spybot Directory with the appellation .scr, purportinting to be screen savers. Two of which have the same number of bytes as Spybot.exe

Running one of these allows Spybot to load but not to run properly, it just throws up errors.

No programmes which have Anti-Spyware/Malware (or similar in their titles), are allowed to run.

System Restore appears to be enabled but when trying to reset to an earlier date, will not run.

I have no idea how this virus attacked my system!

Herewith my Hi-Jack Log as requested.

Logfile of HijackThis v1.99.1
Scan saved at 14:23:31, on 01/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0F2.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\regedit.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Opera\opera.exe
C:\WINDOWS\system32\wuauclt.exe
Q:\Temp\HJ-This.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.co.uk/
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SSSPYB~1\SDHelper.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0F2.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: MailWasherPro.lnk = C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SSSPYB~1\SDHelper.dll (file missing)
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SSSPYB~1\SDHelper.dll (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Sandboxie Service (SbieSvc) - tzuk - C:\Program Files\Sandboxie\SbieSvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Please help.

Bitzn

Shaba
2009-06-02, 10:19
Hi bitzn

Please download GMER (http://gmer.net/gmer.zip) by GMER. An alternate download site (http://www2.gmer.net/gmer.zip).
Unzip it to a folder on your desktop.
Double click on gmer.exe to execute.
If asked, allow the gmer.sys driver load.
If you get a warning prompt about rootkit activity ... asking if you want to run Scan, click OK.
If you don't get a warning then... Click the Rootkit/Malware tab at the top of the GMER window.
Click the Scan button. Once the scan has finished... click Copy. ... Do not close the GMER window yet...
Open Notepad and paste what you copied. Ctrl+V
Select "Save As" in Notepad...saving the file to your desktop as "gmerroot.txt"... then close Notepad.

In the GMER window...
Click on the >>> tab at the top of the GMER window.
This displays the rest of the "selection" tabs for you.
Click on the Autostart tab.
Click on Scan button.
Once the scan has finished... click Copy.
Open Notepad (again) and paste what you copied. Ctrl+V
Select "Save As" in Notepad...saving the file to your desktop as "gmerauto.txt"
Copy and paste the contents of the files gmerroot.txt and gmerauto.txt in you next reply.

If you can't run gmer.exe, please rename it and it should run.

bitzn
2009-06-03, 02:32
GMER 1.0.15.14972 - http://www.gmer.net
Rootkit scan 2009-06-03 01:23:42
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwConnectPort [0xB1B0EFC0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateFile [0xB1B0BC80]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateKey [0xB1B26170]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreatePort [0xB1B0F580]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateProcess [0xB1B23900]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateProcessEx [0xB1B23B10]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateSection [0xB1B27B10]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateWaitablePort [0xB1B0F670]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwDeleteFile [0xB1B0C210]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwDeleteKey [0xB1B269F0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwDeleteValueKey [0xB1B267A0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwDuplicateObject [0xB1B23280]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwLoadKey [0xB1B26F10]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwLoadKey2 [0xB1B26F90]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwOpenFile [0xB1B0C070]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwOpenProcess [0xB1B25180]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwOpenThread [0xB1B24F40]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwRenameKey [0xB1B276F0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwReplaceKey [0xB1B27150]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwRequestWaitReplyPort [0xB1B0EBE0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwRestoreKey [0xB1B27540]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwSecureConnectPort [0xB1B0F190]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwSetInformationFile [0xB1B0C440]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwSetValueKey [0xB1B264E0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwSystemDebugControl [0xB1B24200]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwTerminateProcess [0xB1B24080]

Code 8945D120 ZwEnumerateKey
Code 8945A120 ZwFlushInstructionCache
Code 894891BE IofCallDriver
Code 894582A6 IofCompleteRequest

---- Kernel code sections - GMER 1.0.15 ----

.text ntoskrnl.exe!_abnormal_termination + 104 804E2760 12 Bytes [80, F5, B0, B1, 00, 39, B2, ...]
.text ntoskrnl.exe!IofCallDriver 804E37C5 5 Bytes JMP 894891C3
.text ntoskrnl.exe!IofCompleteRequest 804E3BF6 5 Bytes JMP 894582AB
PAGE ntoskrnl.exe!ZwEnumerateKey 80570D64 5 Bytes JMP 8945D124
PAGE ntoskrnl.exe!ZwFlushInstructionCache 80577693 5 Bytes JMP 8945A124
? srescan.sys The system cannot find the file specified. !
.text win32k.sys!EngCreateBitmap + D95F BF8457CB 5 Bytes JMP 890EF610
.text win32k.sys!EngMultiByteToWideChar + 2F22 BF85273C 5 Bytes JMP 890EF750
.text win32k.sys!PATHOBJ_vGetBounds + 74E3 BF8F009B 5 Bytes JMP 890EF7F0

---- Kernel IAT/EAT - GMER 1.0.15 ----

IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisRegisterProtocol] [B1B13B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisOpenAdapter] [B1B13930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisCloseAdapter] [B1B14260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisDeregisterProtocol] [B1B11E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisDeregisterProtocol] [B1B11E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisRegisterProtocol] [B1B13B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisOpenAdapter] [B1B13930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisCloseAdapter] [B1B14260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisRegisterProtocol] [B1B13B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisDeregisterProtocol] [B1B11E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisCloseAdapter] [B1B14260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisOpenAdapter] [B1B13930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisCloseAdapter] [B1B14260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisOpenAdapter] [B1B13930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisRegisterProtocol] [B1B13B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\drivers\afd.sys[ntoskrnl.exe!IoCreateFile] [B1B2CB30] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisDeregisterProtocol] [B1B11E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisRegisterProtocol] [B1B13B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisOpenAdapter] [B1B13930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisCloseAdapter] [B1B14260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\arp1394.sys[NDIS.SYS!NdisCloseAdapter] [B1B14260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\arp1394.sys[NDIS.SYS!NdisOpenAdapter] [B1B13930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\arp1394.sys[NDIS.SYS!NdisDeregisterProtocol] [B1B11E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\arp1394.sys[NDIS.SYS!NdisRegisterProtocol] [B1B13B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisRegisterProtocol] [B1B13B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisDeregisterProtocol] [B1B11E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisCloseAdapter] [B1B14260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisOpenAdapter] [B1B13930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\srv.sys[ntoskrnl.exe!NtSetInformationFile] [B1B0C8D0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\srv.sys[ntoskrnl.exe!IoCreateFile] [B1B0CA80] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\srv.sys[ntoskrnl.exe!NtCreateFile] [B1B0C5E0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\srv.sys[ntoskrnl.exe!NtOpenFile] [B1B0C980] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)

---- Devices - GMER 1.0.15 ----

Device \Driver\Tcpip \Device\Ip vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
Device \Driver\Tcpip \Device\Tcp vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
Device \Driver\Tcpip \Device\Udp vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
Device \Driver\Tcpip \Device\RawIp vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
Device \Driver\Tcpip \Device\IPMULTICAST vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)

AttachedDevice \FileSystem\Fastfat \Fat fltMgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
---- Processes - GMER 1.0.15 ----

Library \\?\globalroot\systemroot\system32\gxvxciytxnvsvfsrsbhxqfpywmepdtaavpabu.dll (*** hidden *** ) @ C:\WINDOWS\system32\svchost.exe [808] 0x10000000
Library C:\Documents (*** hidden *** ) @ C:\Documents [2920] 0x00400000

---- Services - GMER 1.0.15 ----

Service C:\WINDOWS\system32\drivers\gxvxcxfqjsdpkosrtuejwibnykmotiublnmwv.sys (*** hidden *** ) [SYSTEM] gxvxcserv.sys <-- ROOTKIT !!!

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\gxvxcserv.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\gxvxcserv.sys@start 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\gxvxcserv.sys@type 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\gxvxcserv.sys@imagepath \systemroot\system32\drivers\gxvxcxfqjsdpkosrtuejwibnykmotiublnmwv.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\gxvxcserv.sys@group file system
Reg HKLM\SYSTEM\CurrentControlSet\Services\gxvxcserv.sys\modules
Reg HKLM\SYSTEM\CurrentControlSet\Services\gxvxcserv.sys\modules@gxvxcserv \\?\globalroot\systemroot\system32\drivers\gxvxcxfqjsdpkosrtuejwibnykmotiublnmwv.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\gxvxcserv.sys\modules@gxvxcl \\?\globalroot\systemroot\system32\gxvxciytxnvsvfsrsbhxqfpywmepdtaavpabu.dll
Reg HKLM\SYSTEM\CurrentControlSet\Services\gxvxcserv.sys\modules@gxvxcclk \\?\globalroot\systemroot\system32\gxvxcsrbftjbmqmcvlevbeiinqheodsxpmnyw.dll
Reg HKLM\SYSTEM\ControlSet002\Services\gxvxcserv.sys
Reg HKLM\SYSTEM\ControlSet002\Services\gxvxcserv.sys@start 1
Reg HKLM\SYSTEM\ControlSet002\Services\gxvxcserv.sys@type 1
Reg HKLM\SYSTEM\ControlSet002\Services\gxvxcserv.sys@imagepath \systemroot\system32\drivers\gxvxcxfqjsdpkosrtuejwibnykmotiublnmwv.sys
Reg HKLM\SYSTEM\ControlSet002\Services\gxvxcserv.sys@group file system
Reg HKLM\SYSTEM\ControlSet002\Services\gxvxcserv.sys\modules
Reg HKLM\SYSTEM\ControlSet002\Services\gxvxcserv.sys\modules@gxvxcserv \\?\globalroot\systemroot\system32\drivers\gxvxcxfqjsdpkosrtuejwibnykmotiublnmwv.sys
Reg HKLM\SYSTEM\ControlSet002\Services\gxvxcserv.sys\modules@gxvxcl \\?\globalroot\systemroot\system32\gxvxciytxnvsvfsrsbhxqfpywmepdtaavpabu.dll
Reg HKLM\SYSTEM\ControlSet002\Services\gxvxcserv.sys\modules@gxvxcclk \\?\globalroot\systemroot\system32\gxvxcsrbftjbmqmcvlevbeiinqheodsxpmnyw.dll
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@AppInit_DLLs
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@DeviceNotSelectedTimeout 15
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@GDIProcessHandleQuota 10000
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@Spooler yes
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@swapdisk
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@TransmissionRetryTimeout 90
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@USERProcessHandleQuota 10000
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@LoadAppInit_DLLs 1

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\system32\drivers\gxvxccbfpbobxvyqgafuixoclxsbqhpdpaabe.sys 81920 bytes executable
File C:\WINDOWS\system32\drivers\gxvxctlwoscpxrldnkxkkwnswwkfbwbrfulwr.sys 47616 bytes executable
File C:\WINDOWS\system32\drivers\gxvxcxfqjsdpkosrtuejwibnykmotiublnmwv.sys 47616 bytes executable <-- ROOTKIT !!!
File C:\WINDOWS\system32\gxvxccount 4 bytes
File C:\WINDOWS\system32\gxvxciytxnvsvfsrsbhxqfpywmepdtaavpabu.dll 22529 bytes executable
File C:\WINDOWS\system32\gxvxcsrbftjbmqmcvlevbeiinqheodsxpmnyw.dll 28673 bytes executable

---- EOF - GMER 1.0.15 ----

GMER 1.0.15.14972 - http://www.gmer.net
Autostart scan 2009-06-03 01:25:39
Windows 5.1.2600 Service Pack 3


HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems@Windows = %SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon@Userinit = C:\WINDOWS\system32\userinit.exe,

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ >>>
!SASWinLogon@DLLName = C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
avgrsstarter@DLLName = avgrsstx.dll
dimsntfy@DLLName = %SystemRoot%\System32\dimsntfy.dll
igfxcui@DLLName = igfxsrvc.dll

HKLM\SYSTEM\CurrentControlSet\Services\ >>>
avg8emc@ = C:\PROGRA~1\AVG\AVG8\avgemc.exe
avg8wd@ = C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
SbieSvc@ = "C:\Program Files\Sandboxie\SbieSvc.exe"
vsmon@ = C:\WINDOWS\system32\ZoneLabs\vsmon.exe -service

HKLM\Software\Microsoft\Windows\CurrentVersion\Run >>>
@IgfxTrayC:\WINDOWS\system32\igfxtray.exe = C:\WINDOWS\system32\igfxtray.exe
@HotKeysCmdsC:\WINDOWS\system32\hkcmd.exe = C:\WINDOWS\system32\hkcmd.exe
@EPSON Stylus Photo R300 SeriesC:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0F2.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300" = C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0F2.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
@ZoneAlarm Client"C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" = "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
@AVG8_TRAYC:\PROGRA~1\AVG\AVG8\avgtray.exe = C:\PROGRA~1\AVG\AVG8\avgtray.exe
@SoundManSOUNDMAN.EXE = SOUNDMAN.EXE
@KernelFaultCheck%systemroot%\system32\dumprep 0 -k = %systemroot%\system32\dumprep 0 -k

HKCU\Software\Microsoft\Windows\CurrentVersion\Run >>>
@SandboxieControl"C:\Program Files\Sandboxie\SbieCtrl.exe" = "C:\Program Files\Sandboxie\SbieCtrl.exe"
@SpybotSD TeaTimerC:\Program Files\Spybot - Search & Destroy\TeaTimer.exe = C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks@{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} = C:\Program Files\SUPERAntiSpyware\SASSEH.DLL

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved >>>
@{42071714-76d4-11d1-8b24-00a0c9068ff3} /*Display Panning CPL Extension*/deskpan.dll /*file not found*/ = deskpan.dll /*file not found*/
@{596AB062-B4D2-4215-9F74-E9109B0A8153} /*Previous Versions Property Page*/%SystemRoot%\system32\twext.dll = %SystemRoot%\system32\twext.dll
@{9DB7A13C-F208-4981-8353-73CC61AE2783} /*Previous Versions*/%SystemRoot%\system32\twext.dll = %SystemRoot%\system32\twext.dll
@{00E7B358-F65B-4dcf-83DF-CD026B94BFD4} /*Autoplay for SlideShow*/(null) =
@{692F0339-CBAA-47e6-B5B5-3B84DB604E87} /*Extensions Manager Folder*/%SystemRoot%\system32\extmgr.dll = %SystemRoot%\system32\extmgr.dll
@{9F97547E-4609-42C5-AE0C-81C61FFAEBC3} /*AVG8 Shell Extension*/C:\Program Files\AVG\AVG8\avgse.dll = C:\Program Files\AVG\AVG8\avgse.dll
@{9F97547E-460A-42C5-AE0C-81C61FFAEBC3} /*AVG8 Find Extension*/(null) =
@{BDEADF00-C265-11D0-BCED-00A0C90AB50F} /*Web Folders*/C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\MSONSEXT.DLL = C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\MSONSEXT.DLL
@{42042206-2D85-11D3-8CFF-005004838597} /*Microsoft Office HTML Icon Handler*/C:\Program Files\Microsoft Office\Office10\msohev.dll = C:\Program Files\Microsoft Office\Office10\msohev.dll
@{B41DB860-8EE4-11D2-9906-E49FADC173CA} /*WinRAR shell extension*/D:\WinRAR\rarext.dll = D:\WinRAR\rarext.dll
@{DDE4BEEB-DDE6-48fd-8EB5-035C09923F83} /*UnlockerShellExtension*/C:\Program Files\Unlocker\UnlockerCOM.dll = C:\Program Files\Unlocker\UnlockerCOM.dll
@{e82a2d71-5b2f-43a0-97b8-81be15854de8} /*ShellLink for Application References*/C:\WINDOWS\system32\dfshim.dll = C:\WINDOWS\system32\dfshim.dll
@{E37E2028-CE1A-4f42-AF05-6CEABC4E5D75} /*Shell Icon Handler for Application References*/C:\WINDOWS\system32\dfshim.dll = C:\WINDOWS\system32\dfshim.dll

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\ >>>
AVG8 Shell Extension@{9F97547E-4609-42C5-AE0C-81C61FFAEBC3} = C:\Program Files\AVG\AVG8\avgse.dll
UnlockerShellExtension@{DDE4BEEB-DDE6-48fd-8EB5-035C09923F83} = C:\Program Files\Unlocker\UnlockerCOM.dll
WinRAR@{B41DB860-8EE4-11D2-9906-E49FADC173CA} = D:\WinRAR\rarext.dll
yEnc32@{8CDA2F05-B2BA-4AC7-B731-51E9E6B006E1} = C:\Program Files\eSite Media\yEnc32\yEnc32Shell.dll

HKLM\Software\Classes\*\shellex\ContextMenuHandlers@{CA8ACAFA-5FBB-467B-B348-90DD488DE003} = C:\Program Files\SUPERAntiSpyware\SASCTXMN.DLL

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\ >>>
UnlockerShellExtension@{DDE4BEEB-DDE6-48fd-8EB5-035C09923F83} = C:\Program Files\Unlocker\UnlockerCOM.dll
WinRAR@{B41DB860-8EE4-11D2-9906-E49FADC173CA} = D:\WinRAR\rarext.dll

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers@{CA8ACAFA-5FBB-467B-B348-90DD488DE003} = C:\Program Files\SUPERAntiSpyware\SASCTXMN.DLL

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\ >>>
AVG8 Shell Extension@{9F97547E-4609-42C5-AE0C-81C61FFAEBC3} = C:\Program Files\AVG\AVG8\avgse.dll
MBAMShlExt@{57CE581A-0CB6-4266-9CA0-19364C90A0B3} = C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
UnlockerShellExtension@{DDE4BEEB-DDE6-48fd-8EB5-035C09923F83} = C:\Program Files\Unlocker\UnlockerCOM.dll
WinRAR@{B41DB860-8EE4-11D2-9906-E49FADC173CA} = D:\WinRAR\rarext.dll

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects >>>
@{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}C:\Program Files\AVG\AVG8\avgssie.dll = C:\Program Files\AVG\AVG8\avgssie.dll
@{53707962-6F74-2D53-2644-206D7942484F}C:\PROGRA~1\SSSPYB~1\SDHelper.dll /*file not found*/ = C:\PROGRA~1\SSSPYB~1\SDHelper.dll /*file not found*/

HKCU\Control Panel\Desktop@SCRNSAVE.EXE = C:\WINDOWS\system32\ssstars.scr

HKLM\Software\Microsoft\Internet Explorer\Main >>>
@Default_Page_URLhttp://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
@Start Pagehttp://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
@Local Page%SystemRoot%\system32\blank.htm = %SystemRoot%\system32\blank.htm

HKCU\Software\Microsoft\Internet Explorer\Main@Start Page = http://www.google.co.uk/

HKLM\Software\Classes\PROTOCOLS\Handler\ >>>
cdo@CLSID = C:\Program Files\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL
dvd@CLSID = C:\WINDOWS\system32\msvidctl.dll
its@CLSID = C:\WINDOWS\system32\itss.dll
linkscanner@CLSID = C:\Program Files\AVG\AVG8\avgpp.dll
mhtml@CLSID = %SystemRoot%\system32\inetcomm.dll
ms-its@CLSID = C:\WINDOWS\system32\itss.dll
mso-offdap@CLSID = C:\PROGRA~1\COMMON~1\MICROS~1\WEBCOM~1\10\OWC10.DLL
tv@CLSID = C:\WINDOWS\system32\msvidctl.dll

HKLM\Software\Classes\PROTOCOLS\Handler\wia@CLSID = C:\WINDOWS\system32\wiascr.dll

C:\Documents and Settings\Administrator\Start Menu\Programs\Startup = MailWasherPro.lnk

---- EOF - GMER 1.0.15 ----


Herewith the two log files

Regards Bitzn

Shaba
2009-06-03, 05:39
Yes you have rootkit.

We will continue with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
If you need help to disable your protection programs see here. (http://www.bleepingcomputer.com/forums/topic114351.html)

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.

bitzn
2009-06-03, 10:39
Shama...............Thank-you for swift replies.

I have now downloaded ComboFix to my desktop as directed.

Firstly, I dis-connected my system from the internet, then disabled AVG, Zone alarm and Spybot by exitting each via the tray rollup.

Then double clicking on Combofix; however it will not run, or is being prevented from running.

What now please?

I have re-enable the protections to send this reply

Bitzn

Shaba
2009-06-03, 16:40
Please then rename combofix.exe and try again.

bitzn
2009-06-03, 17:56
Shama...............I apologise for typing your name incorrectly last time.

I renamed ComboFix to Combo-Fix and it all started to happen!

The system appears to have been cleansed. I am not casting doubts but the indications are good................ unless you have other tasks that I should perform before rejoicing.

Many thanks for your detailed help and also to the writer/s of ComboFix.

Bitzn

Shaba
2009-06-03, 18:08
That is glad to hear but I still want to see logs :)

bitzn
2009-06-03, 18:52
Shaba..............I see I managed to do a second Time, apologies again!

Anyway.

Herewith the ComboFix Log.



ComboFix 09-06-01.03 - Administrator 03/06/2009 16:30.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1527.1151 [GMT 1:00]
Running from: c:\documents and settings\Administrator\Desktop\Combo-Fix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: ZoneAlarm Firewall *disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Administrator\Application Data\EurekaLog
c:\windows\system32\drivers\gxvxccbfpbobxvyqgafuixoclxsbqhpdpaabe.sys
c:\windows\system32\drivers\gxvxctlwoscpxrldnkxkkwnswwkfbwbrfulwr.sys
c:\windows\system32\drivers\gxvxcxfqjsdpkosrtuejwibnykmotiublnmwv.sys
c:\windows\system32\gxvxciytxnvsvfsrsbhxqfpywmepdtaavpabu.dll
c:\windows\system32\gxvxcsrbftjbmqmcvlevbeiinqheodsxpmnyw.dll
c:\windows\system32\twain_32
c:\windows\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_GXVXCSERV.SYS


((((((((((((((((((((((((( Files Created from 2009-05-03 to 2009-06-03 )))))))))))))))))))))))))))))))
.

2009-06-01 13:28 . 2009-06-01 13:29 -------- d-----w- c:\program files\ERUNT
2009-05-30 23:01 . 2009-05-31 00:32 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-05-30 22:37 . 2009-05-30 22:37 -------- d-----w- C:\_OTListIt
2009-05-30 10:58 . 2009-05-30 11:24 -------- d-----w- c:\program files\zzzzSpybot - Search & Destroy
2009-05-27 16:03 . 2009-05-27 16:03 -------- d--h--w- c:\windows\system32\GroupPolicy
2009-05-27 14:34 . 2009-05-27 23:08 -------- d-----w- c:\program files\SUPERAntiSpyware
2009-05-27 14:34 . 2009-05-27 14:34 -------- d-----w- c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
2009-05-27 14:33 . 2009-05-27 14:33 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-05-27 10:28 . 2009-05-26 12:20 40160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-27 10:28 . 2009-05-30 22:36 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-05-27 10:28 . 2009-05-27 10:28 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-05-27 10:28 . 2009-05-26 12:19 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-05-22 09:54 . 2009-05-22 09:56 -------- d-----w- c:\documents and settings\Administrator\Application Data\U3
2009-05-19 09:53 . 2009-05-19 09:53 -------- d-----w- c:\program files\PC Inspector File Recovery
2009-05-19 09:33 . 2009-05-19 09:33 -------- d-----w- c:\program files\Ontrack
2009-05-19 09:21 . 2009-05-19 09:20 61440 ----a-w- c:\windows\Uninstal.exe
2009-05-19 09:20 . 2009-05-19 09:20 -------- d-----w- C:\Ontrack
2009-05-15 10:12 . 2009-05-15 10:12 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Help
2009-05-15 10:11 . 2009-05-15 10:11 -------- d-----w- c:\program files\Roni Music
2009-05-05 11:15 . 2009-05-05 11:15 30800 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-05-05 11:12 . 2009-05-05 11:12 -------- d-----w- c:\documents and settings\All Users\Application Data\Sibelius Software
2009-05-05 11:11 . 2009-05-05 11:15 -------- d-----w- c:\documents and settings\Administrator\Application Data\Sibelius Software
2009-05-05 11:09 . 2009-05-05 11:09 -------- d-----w- c:\program files\Sibelius Software
2009-05-05 10:38 . 2009-05-05 10:38 -------- d-----w- c:\program files\Microsoft.NET

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-03 10:56 . 2009-04-08 16:20 -------- d-----w- c:\documents and settings\Administrator\Application Data\MailWasherPro
2009-05-30 11:43 . 2009-04-14 10:57 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-05-29 17:09 . 2009-04-14 10:57 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-05-26 08:49 . 2009-04-21 12:12 -------- d-----w- c:\program files\Unlocker
2009-05-19 11:47 . 2009-05-19 11:47 0 ----a-w- c:\windows\system32\~GLH000d.TMP
2009-05-19 09:53 . 2009-04-02 14:30 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-05-08 07:06 . 2009-04-05 18:56 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-05-05 11:12 . 2009-05-05 11:12 604 ---ha-w- c:\program files\STLL Notifier
2009-05-02 08:44 . 2009-04-05 18:56 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-05-02 08:44 . 2009-04-05 18:56 325896 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-05-02 08:44 . 2009-04-05 18:56 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-05-02 08:43 . 2009-04-05 18:56 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-04-26 18:55 . 2009-04-26 18:55 1 ----a-w- c:\windows\system32\6.tmp
2009-04-26 18:55 . 2009-04-26 18:54 84 ----a-w- c:\windows\system32\5.tmp
2009-04-26 17:19 . 2009-04-26 17:19 1 ----a-w- c:\windows\system32\3.tmp
2009-04-26 17:19 . 2009-04-26 17:19 84 ----a-w- c:\windows\system32\2.tmp
2009-04-26 07:37 . 2009-04-26 07:38 1512448 ----a-w- c:\windows\Internet Logs\xDB4.tmp
2009-04-25 20:43 . 2009-04-17 07:56 2265949 ----a-w- c:\windows\Internet Logs\tvDebug.Zip
2009-04-24 16:57 . 2009-04-24 17:00 1510400 ----a-w- c:\windows\Internet Logs\xDB3.tmp
2009-04-23 16:13 . 2009-04-26 19:46 1509888 ----a-w- c:\windows\Internet Logs\xDB5.tmp
2009-04-23 00:43 . 2009-04-23 00:43 -------- d-----w- c:\documents and settings\Administrator\Application Data\Softplicity
2009-04-22 09:07 . 2009-04-22 09:07 -------- d-----w- c:\program files\Karen's Power Tools
2009-04-22 09:07 . 2009-04-22 09:07 -------- d-----w- c:\documents and settings\All Users\Application Data\Karen's Power Tools
2009-04-21 22:04 . 2009-04-21 22:06 1501696 ----a-w- c:\windows\Internet Logs\xDB2.tmp
2009-04-20 16:35 . 2009-04-20 16:37 1500672 ----a-w- c:\windows\Internet Logs\xDB1.tmp
2009-04-15 11:34 . 2009-04-15 11:16 -------- d-----w- c:\program files\Nokia
2009-04-15 11:19 . 2009-04-15 11:19 -------- d-----w- c:\documents and settings\Administrator\Application Data\Nokia
2009-04-15 11:19 . 2009-04-15 11:19 -------- d-----w- c:\documents and settings\Administrator\Application Data\PC Suite
2009-04-15 11:18 . 2009-04-15 11:18 -------- d-----w- c:\documents and settings\All Users\Application Data\PC Suite
2009-04-15 11:17 . 2009-04-15 11:17 -------- d-----w- c:\program files\DIFX
2009-04-15 11:17 . 2009-04-15 11:17 -------- d-----w- c:\program files\PC Connectivity Solution
2009-04-15 11:15 . 2009-04-15 11:15 8192 ----a-w- c:\documents and settings\All Users\Application Data\Installations\{58FB2F9A-5F2D-40E8-82DF-4987E60AD8BD}\Installer\CommonCustomActions\UninstCCD.exe
2009-04-15 11:15 . 2009-04-15 11:15 61440 ----a-w- c:\documents and settings\All Users\Application Data\Installations\{58FB2F9A-5F2D-40E8-82DF-4987E60AD8BD}\Installer\CommonCustomActions\UninstPCSFEMsi.exe
2009-04-15 11:15 . 2009-04-15 11:15 10240 ----a-w- c:\documents and settings\All Users\Application Data\Installations\{58FB2F9A-5F2D-40E8-82DF-4987E60AD8BD}\Installer\CommonCustomActions\UninstPCS.exe
2009-04-15 11:15 . 2009-04-15 11:15 -------- d-----w- c:\documents and settings\All Users\Application Data\Installations
2009-04-15 11:14 . 2009-04-15 11:16 33642704 ----a-w- c:\documents and settings\All Users\Application Data\Installations\{58FB2F9A-5F2D-40E8-82DF-4987E60AD8BD}\Nokia_PC_Suite_7_1_18_0_eng_web.exe
2009-04-13 10:33 . 2009-04-13 10:33 -------- d-----w- c:\documents and settings\Administrator\Application Data\Genie-Soft
2009-04-13 10:31 . 2009-04-13 10:31 -------- d-----w- c:\program files\EZ eMail Backup
2009-04-12 17:58 . 2009-04-12 17:58 -------- d-----w- c:\program files\Sandboxie
2009-04-11 09:57 . 2009-04-11 09:55 -------- d-----w- c:\documents and settings\Administrator\Application Data\DeepBurner
2009-04-09 07:45 . 2009-04-09 07:45 -------- d-----w- c:\program files\Opera
2009-04-08 16:39 . 2009-04-08 16:39 -------- d-----w- c:\documents and settings\Administrator\Application Data\EPSON
2009-04-08 16:20 . 2009-04-08 16:20 -------- d-----w- c:\program files\FireTrust
2009-04-06 16:09 . 2009-04-06 16:09 -------- d-----w- c:\program files\ToniArts
2009-04-06 16:08 . 2009-04-02 14:29 -------- d-----w- c:\program files\Common Files\InstallShield
2009-04-06 15:27 . 2009-04-06 15:27 -------- d-----w- c:\program files\Common Files\Python
2009-04-06 15:27 . 2009-04-02 14:26 -------- d-----w- c:\program files\EPSON
2009-04-06 15:22 . 2009-04-06 15:22 -------- d-----w- c:\program files\Microsoft ActiveSync
2009-04-06 09:10 . 2009-04-06 09:10 -------- d-----w- c:\program files\eSite Media
2009-04-05 18:56 . 2009-04-05 18:56 -------- d-----w- c:\program files\AVG
2009-04-05 17:23 . 2009-04-05 17:23 4212 ---ha-w- c:\windows\system32\zllictbl.dat
2009-04-05 17:22 . 2009-04-05 17:22 -------- d-----w- c:\program files\Zone Labs
2009-04-05 15:11 . 2009-04-05 15:10 -------- d-----w- c:\program files\VIA
2009-04-02 09:23 . 2009-04-02 09:10 86327 ----a-w- c:\windows\pchealth\helpctr\OfflineCache\index.dat
2009-04-02 09:06 . 2009-04-02 09:06 21640 ----a-w- c:\windows\system32\emptyregdb.dat
2009-03-06 14:22 . 2008-04-14 03:42 284160 ----a-w- c:\windows\system32\pdh.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SandboxieControl"="c:\program files\Sandboxie\SbieCtrl.exe" [2009-01-05 336896]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2002-03-11 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2002-03-11 106496]
"EPSON Stylus Photo R300 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I0F2.EXE" [2003-09-11 99840]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2009-02-15 981384]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-02 1947928]
"SoundMan"="SOUNDMAN.EXE" - c:\windows\SOUNDMAN.EXE [2002-06-14 46592]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\Administrator\Start Menu\Programs\Startup\
MailWasherPro.lnk - c:\program files\FireTrust\MailWasher Pro\MailWasher.exe [2004-5-19 5066752]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-22 11:05 356352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-05-02 08:44 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [05/04/2009 19:56 325896]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [05/04/2009 19:56 108552]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [05/04/2009 19:56 908568]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [05/04/2009 19:56 298776]
R3 SbieDrv;SbieDrv;c:\program files\Sandboxie\SbieDrv.sys [05/01/2009 15:39 103936]
S3 USBVSP;USBVSP;c:\windows\system32\drivers\usbvsp.sys [15/04/2009 11:15 89728]
.
Contents of the 'Scheduled Tasks' folder

2009-06-02 c:\windows\Tasks\Spybot - Search & Destroy - Scheduled Task.job
- c:\program files\Spybot - Search & Destroy\SpybotSD.exe [2009-04-14 14:31]
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-procexp90.Sys


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uInternet Connection Wizard,ShellNext = hxxp://www.google.co.uk/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-03 16:33
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(580)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
.
Completion time: 2009-06-03 16:37
ComboFix-quarantined-files.txt 2009-06-03 15:36


Pre-Run: 34,956,607,488 bytes free
Post-Run: 34,951,311,360 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

187 --- E O F --- 2009-05-13 19:02


Spybot S&D has now run successfully and cleanly.
System Restore seems to be accessable.

For your further perusal.

Regards.

Bitzn

Shaba
2009-06-03, 19:11
Please go to Kaspersky website (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) and perform an online antivirus scan.

Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button: Spyware, Adware, Dialers, and other potentially dangerous programs
Archives
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As....
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Please post this log in your next reply along with a fresh HijackThis log.

bitzn
2009-06-04, 22:36
Shaba................I think your advice has been most successful.

Sorry for the delay.
I had a small hiccup when I tried to run the Kaspersky On Line scan. It apparently needed Java to run and I didn't have it installed on my machine. Therefore I downloaded said programme which then wouldn't run either because of a missing DLL file. After this was retrieved and installed, I was able to continue.
The Kaspersky scan log was completely clear so there is nothing to report on this. I attach the HijackThis Log, which seems to show missing files, but my machine is apparently clear of nasties.

Logfile of HijackThis v1.99.1
Scan saved at 19:56:00, on 04/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0F2.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Opera\opera.exe
C:\Program Files\Outlook Express\msimn.exe
Q:\Temp\HJ-This.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.co.uk/
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0F2.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: MailWasherPro.lnk = C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
O23 - Service: Sandboxie Service (SbieSvc) - tzuk - C:\Program Files\Sandboxie\SbieSvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

I await your further advice.

Bitzn

Shaba
2009-06-05, 06:04
Good :)

Still some issues left?

bitzn
2009-06-05, 10:45
Shaba...........Thank-you once again for taking me through the process of ridding my machine of Mal-Ware. I am most grateful. I am still unaware as to how I contracted this problem but it seems that we are all subject to these problems even with protections in place.

Many thanks again.

Regards.

Bitzn

Shaba
2009-06-05, 11:45
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Now lets uninstall ComboFix:

Click START then RUN
Now type Combofix /u in the runbox and click OK

Next we remove all used tools.

Please download OTCleanIt (http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe) and save it to desktop.

Double-click OTCleanIt.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.


Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and re-enable system restore here:

Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/tutorial56.html)

Re-enable system restore with instructions from tutorial above

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Update your AntiVirus Software and keep your other programs up-to-date
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector (http://secunia.com/software_inspector/)
F-secure Health Check (http://www.f-secure.com/weblog/archives/00001356.html)


Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

Malwarebytes' Anti-Malware Setup Guide (http://www.lognrock.com/forum/index.php?showtopic=6926)

Malwarebytes' Anti-Malware Scanning Guide (http://www.lognrock.com/forum/index.php?showtopic=6913)


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)

Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://forums.spybot.info/showthread.php?t=279)

Happy surfing and stay clean! :bigthumb:

Shaba
2009-06-06, 10:49
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.