WIn XP System in a reboot loop

[John Coyle]

I had a fake Malware detection and while it was being fixed the system rebooted and now I can see the Windows XP bootup screen for a second then it goes black and reboots. I selected all options, Safe mode, back to previous working but nothing works it just keeps rebooting.
I'm trying not to reformat as I need a few documents.

Any suggestions?

Thanks in Advance,
John
:alien:

[tashi]

Hi there,

I had a fake Malware detection and while it was being fixed


Which program was "fixing" it? :)

[John Coyle]

Hi,
I was using webroot. I thought something did not look right because just before it rebooted several dos boxes popped opened quickly. So quick I could not see what they were.
Thanks,
John

[tashi]

Hi John Coyle,

As the looping apprantly started after running Webroot to remove an infection you might try the program's Desktop Support (http://support.webroot.com/cgi-bin/webroot.cfg/php/enduser/home.php?p_sid=rD1YNUzj)

If you cannot find a resolution there you could post your question in our Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22)

Regards. :)