View Full Version : Spybot won't load; Google hijacked; Restore won't load
Hi,
Ive got a real mess.
The first thing I noticed was that gooogle links get redirected. Then spybot, malwarebytes, and hijackthis won't load properly. Then my anti-virus, CA, won't update.Then my restore will not get past the selection of a date.
Then all my restore points disappeared.
Then I noticed this DCOM error with different services --DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service SENS with arguments "" in order to run the server:
{D3938AB0-5B9D-11D1-8DD2-00AA004ABD5E}
Finally I noticed a whole lot of services are disabled.
I got hijackthis to run by renaming the executable. Here is the Log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:07:18 PM, on 6/11/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\Adobe\Adobe Photoshop Lightroom 1.4\apdproxy.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\regedit.exe
C:\Program Files\Trend Micro\HijackThis\caca1.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Fish Happens
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [VetStart] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\vetmsg.exe" -r
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [FinePrint Dispatcher v5] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe" /source=HKLM
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Adobe Photoshop Lightroom 1.4\apdproxy.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKUS\S-1-5-21-682003330-507921405-854245398-1003\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User '?')
O4 - HKUS\S-1-5-21-682003330-507921405-854245398-1003\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" (User '?')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User '?')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - S-1-5-21-682003330-507921405-854245398-1003 Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe (User '?')
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.akamai.net
O15 - Trusted Zone: http://illuminations.nctm.org
O16 - DPF: {10E0E75E-6701-4134-9D95-C0942ED1F1C8} (Snapfish Outlook Import ActiveX Control) - http://www1.snapfish.com/SnapfishOutlookImport.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30155.www3.hp.com/ediags/hpfix/sj/en/check/xp/qdiagh.cab?326
O17 - HKLM\System\CCS\Services\Tcpip\..\{04C83DDD-4B7E-4382-996C-9D22127672C3}: NameServer = 85.255.112.64,85.255.112.225
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.64,85.255.112.225
O17 - HKLM\System\CS1\Services\Tcpip\..\{04C83DDD-4B7E-4382-996C-9D22127672C3}: NameServer = 85.255.112.64,85.255.112.225
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.64,85.255.112.225
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs:
O22 - SharedTaskScheduler: IE Component Categories cache daemon - {553858A7-4922-4e7e-B1C1-97140C1C16EF} - C:\WINDOWS\system32\ieframe.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
--
End of file - 9021 bytes
Please help me?
David
pskelley
2009-06-12, 14:11
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.
You must have read and followed the "Before you Post" instructions.
You are infected, have a look at this which is likely what it is:
http://www.systemlookup.com/Startup/10117.html
You are also hacked by Ukrainian criminals, see this: 85.255.112.64
http://whois.domaintools.com/85.255.112.64
http://en.wikipedia.org/wiki/Russian_Business_Network
http://rbnexploit.blogspot.com/
They have started stealing information and since they have access to your computer, you should read this for you own safety:
How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
http://www.dslreports.com/faq/10451
When Should I Format, How Should I Reinstall
http://www.dslreports.com/faq/10063
If you wish to continue, we will start like this:
1) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.
2) A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use
Download ComboFix from here:
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
* IMPORTANT !!! Save ComboFix.exe to your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See this Link (http://www.bleepingcomputer.com/forums/topic114351.html) for programs that need to be disabled and instruction on how to disable them.
Remember to re-enable them when we're done.
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
http://i24.photobucket.com/albums/c30/ken545/RcAuto1.gif
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
http://i24.photobucket.com/albums/c30/ken545/whatnext.jpg
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.
*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
Tutorial if needed
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
3) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg
Thanks
Thanks for your assistance. Here are the results:
ComboFix 09-06-11.06 - David 06/12/2009 10:05.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.674 [GMT -4:00]
Running from: c:\documents and settings\David\Desktop\copycf.exe
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\documents and settings\All Users\Application Data\CrucialSoft Ltd
c:\windows\Downloaded Program Files\Quarantine
c:\documents and settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\LOG\20090222151039980.log
c:\windows\secure32.html
c:\windows\system32\drivers\gxvxccntupkwgkxenhflbhsyxktadrorhwnae.sys
c:\windows\system32\dsqwq.dat
c:\windows\system32\gxvxccount
c:\windows\system32\gxvxcjvotalbomgadkhbflvkvdnhytjnhcrgj.dll
c:\windows\system32\gxvxcyaryukgsuwonhgrmmeptqkiuxlahaawx.dll
c:\windows\system32\ippi.dll
c:\windows\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\Service_GXVXCSERV.SYS
((((((((((((((((((((((((( Files Created from 2009-05-12 to 2009-06-12 )))))))))))))))))))))))))))))))
.
2009-06-11 14:11 . 2009-06-11 14:11 152576 ----a-w- c:\documents and settings\David\Application Data\Sun\Java\jre1.6.0_14\lzma.dll
2009-06-09 19:02 . 2009-05-26 17:20 40160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-09 19:02 . 2009-06-09 19:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-06-09 19:02 . 2009-06-09 19:02 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-06-09 19:02 . 2009-05-26 17:19 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-06-06 14:03 . 2009-06-06 14:03 -------- d-----w- c:\windows\system32\config\systemprofile\Local Settings\Application Data\Adobe
2009-06-06 13:59 . 2008-06-04 15:26 1385760 ----a-w- c:\documents and settings\All Users\Application Data\CA\Consumer\AV\tmp\vete_tmp.dll
2009-06-05 12:42 . 2009-06-05 12:43 -------- d-----w- c:\program files\iTunes
2009-06-05 12:42 . 2009-06-05 12:43 -------- d-----w- c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-06-05 12:39 . 2009-06-05 12:39 -------- d-----w- c:\program files\Bonjour
2009-06-05 12:26 . 2009-06-05 12:27 -------- d-----w- c:\program files\QuickTime
2009-05-30 16:50 . 2009-05-30 16:50 75048 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.2.0.23\SetupAdmin.exe
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-11 14:36 . 2004-03-31 02:03 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-06-09 16:18 . 2009-03-15 04:27 1536 ----a-w- c:\windows\system32\TrueSoft.dat
2009-06-08 23:47 . 2004-03-31 02:04 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-06-07 19:11 . 2006-12-26 18:09 -------- d-----w- c:\documents and settings\David\Application Data\ZoomBrowser EX
2009-06-05 13:28 . 2004-05-24 02:54 -------- d-----w- c:\program files\Boomer Radio
2009-06-05 12:43 . 2006-02-16 22:17 -------- d-----w- c:\program files\iPod
2009-06-05 12:43 . 2008-12-19 04:53 -------- d-----w- c:\program files\Common Files\Apple
2009-05-21 16:40 . 2007-10-05 09:57 26352 ----a-w- c:\windows\system32\drivers\vet-filt.sys
2009-05-21 16:40 . 2007-10-05 09:57 21488 ----a-w- c:\windows\system32\drivers\vetfddnt.sys
2009-05-21 16:40 . 2007-10-05 09:57 21104 ----a-w- c:\windows\system32\drivers\vet-rec.sys
2009-05-21 16:40 . 2007-10-05 09:57 161008 ----a-w- c:\windows\system32\drivers\vetmonnt.sys
2009-04-21 23:16 . 2004-05-23 04:05 -------- d-----w- c:\program files\Java
2009-04-21 21:38 . 2009-04-21 21:38 152576 ----a-w- c:\documents and settings\David\Application Data\Sun\Java\jre1.6.0_13\lzma.dll
2009-03-19 20:32 . 2009-03-19 20:32 23400 ----a-w- c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}\x86\x86\GEARAspiWDM.sys
2009-03-19 20:32 . 2005-02-02 06:21 23400 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-03-14 14:47 . 2009-03-14 14:47 503808 ----a-w- c:\documents and settings\David\Application Data\Sun\Java\Deployment\cache\6.0\38\39ba6e6-4b58f619-n\msvcp71.dll
2009-03-14 14:47 . 2009-03-14 14:47 499712 ----a-w- c:\documents and settings\David\Application Data\Sun\Java\Deployment\cache\6.0\38\39ba6e6-4b58f619-n\jmc.dll
2009-03-14 14:47 . 2009-03-14 14:47 348160 ----a-w- c:\documents and settings\David\Application Data\Sun\Java\Deployment\cache\6.0\38\39ba6e6-4b58f619-n\msvcr71.dll
2009-03-14 14:39 . 2009-03-14 14:39 152576 ----a-w- c:\documents and settings\David\Application Data\Sun\Java\jre1.6.0_12\lzma.dll
2008-03-07 19:37 . 2005-07-28 21:49 10022 --sha-w- c:\windows\system32\KGyGaAvL.sys
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-30 68856]
"RoboForm"="c:\program files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2009-04-12 160592]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2008-09-12 160160]
"VetStart"="c:\program files\CA\CA Internet Security Suite\CA Anti-Virus\vetmsg.exe" [2008-09-09 255216]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-09 148888]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-10-22 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-10-22 7700480]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-05-30 292136]
"FinePrint Dispatcher v5"="c:\windows\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe" [2007-11-07 507904]
"cctray"="c:\program files\CA\CA Internet Security Suite\cctray\cctray.exe" [2009-05-21 181488]
"CAVRID"="c:\program files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" [2008-09-09 234736]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"Adobe Photo Downloader"="c:\program files\Adobe\Adobe Photoshop Lightroom 1.4\apdproxy.exe" [2008-04-01 61440]
"PCTVOICE"="pctspk.exe" - c:\windows\system32\pctspk.exe [2003-04-25 180224]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2006-10-22 1622016]
"CountrySelection"="pctptt.exe" - c:\windows\system32\pctptt.exe [2007-11-21 71168]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]
c:\documents and settings\David\Start Menu\Programs\Startup\
Secunia PSI.lnk - c:\program files\Secunia\PSI\psi.exe [2008-12-17 748840]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"SpecifyDefaultButtons"= 0 (0x0)
"NoFileUrl"= 0 (0x0)
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2008-05-27 304128]
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0sprestrt\0lsdelete
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"CountrySelection"=pctptt.exe
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ComputerAssociatesAntiVirus]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Java\\jre1.5.0_11\\bin\\javaw.exe"=
"c:\\Program Files\\Java\\jre1.6.0_01\\bin\\javaw.exe"=
"c:\\Program Files\\Java\\jre1.6.0_02\\bin\\javaw.exe"=
"c:\\Program Files\\Java\\jre1.6.0_03\\bin\\javaw.exe"=
"c:\\Program Files\\Java\\jre1.6.0_05\\bin\\javaw.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
R2 TSKNF501.SYS;TSKNF501.SYS;c:\windows\system32\drivers\Tsknf501.sys [12/2/2002 11:57 PM 6464]
R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 7:19 PM 13592]
S2 ZPMODEMSYSNTDRVNT;ZPMODEMSYSNTDRVNT;c:\windows\system32\drivers\zpmodemnt.sys [12/28/2005 6:05 PM 1792]
S3 ATWPKT;ATWPKT;\??\c:\windows\system32\Drivers\ATWPKT.SYS --> c:\windows\system32\Drivers\ATWPKT.SYS [?]
S3 MTK;Media Technology Kernel Driver;c:\windows\system32\drivers\FIDE.SYS [6/10/2005 8:59 PM 15271]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [11/6/2007 4:22 PM 34064]
S3 pmxscan;USB ScanModule V5.1 Driver;c:\windows\system32\drivers\usbscan.sys [4/1/2004 4:44 PM 15104]
S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [12/10/2008 10:17 AM 7808]
S3 SMC1211;SMC EZ Card 10/100 PCI (SMC1211 Series) NT 5.0 Driver;c:\windows\system32\drivers\SMC1211.sys [7/11/2001 12:06 PM 23153]
S3 WlanUIB;NETGEAR 802.11b USB Driver;c:\windows\system32\drivers\MA111nd5.sys [10/22/2007 1:18 PM 666624]
.
Contents of the 'Scheduled Tasks' folder
2009-06-12 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 23:20]
2009-06-08 c:\windows\Tasks\User_Feed_Synchronization-{75CE222E-8BF4-41C8-B2AD-D6DDE007DC84}.job
- c:\windows\system32\msfeedssync.exe [2006-04-14 16:58]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/ig
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
IE: Customize Menu - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
IE: Fill Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: Save Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
LSP: c:\windows\system32\VetRedir.dll
Trusted Zone: .com\Download.Windowsupdate
Trusted Zone: akamai.net
Trusted Zone: dadeschools.net\my
Trusted Zone: microsoft.com\V4.Windowsupdate
Trusted Zone: microsoft.com\Windowsupdate
Trusted Zone: nctm.org\illuminations
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
.
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-12 10:13
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
[HKEY_USERS\S-1-5-21-682003330-507921405-854245398-1003\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
Completion time: 2009-06-12 10:17
ComboFix-quarantined-files.txt 2009-06-12 14:17
Pre-Run: 18,275,332,096 bytes free
Post-Run: 18,257,014,784 bytes free
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /noexecute=optin
179 --- E O F --- 2009-06-05 04:18
HJT Log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:20:23 AM, on 6/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [VetStart] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\vetmsg.exe" -r
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [FinePrint Dispatcher v5] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe" /source=HKLM
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Adobe Photoshop Lightroom 1.4\apdproxy.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.akamai.net
O15 - Trusted Zone: http://illuminations.nctm.org
O16 - DPF: {10E0E75E-6701-4134-9D95-C0942ED1F1C8} (Snapfish Outlook Import ActiveX Control) - http://www1.snapfish.com/SnapfishOutlookImport.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30155.www3.hp.com/ediags/hpfix/sj/en/check/xp/qdiagh.cab?326
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O22 - SharedTaskScheduler: IE Component Categories cache daemon - {553858A7-4922-4e7e-B1C1-97140C1C16EF} - C:\WINDOWS\system32\ieframe.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
--
End of file - 7801 bytes
HJT Uninstall List
A2Z Word Puzzler V4
Abacast Client
ABBYY FineReader 6.0 Sprint
Acrobat.com
Acrobat.com
Ad-Aware 2007
Adobe AIR
Adobe AIR
Adobe Download Manager 2.2 (Remove Only)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1.1
Adobe Reader Japanese Fonts
Adobe Shockwave Player 11
AI RoboForm (All Users)
AirSnare
Alice Law
Alt-Tab Task Switcher Powertoy for Windows XP
Amazing Windows XP Screen Saver 1.2
Anark Client 1.0
Any Video Converter 2.0.8
Apple Mobile Device Support
Apple Software Update
ArcSoft Software Suite
Atomic Clock Sync
AusLogics Disk Defrag
Basic Facts Bingo
Basic Facts Worksheet Factory
Bejeweled Deluxe 1.862
Belarc Advisor 7.2
Bonjour
Boomer Radio Tuner 2.0
BootLog XP
BoxCar Pro 4.3.1.1
Brookstone Image Transfer 1.0
Browser Hijack Blaster v1.0
CA Anti-Virus
CA Anti-Virus
Cain & Abel v4.9.22
Calculator Powertoy for Windows XP
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities Digital Photo Professional 2.2
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
CCleaner (remove only)
CmdHere Powertoy For Windows XP
C-Media WDM Audio Driver
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
dBpowerAMP Music Converter
dBpowerAMP Real Audio Codec
Defraggler (remove only)
DivX
DivX Player
Easy CD & DVD Creator 6
EasyCleaner
eBrainyGames Super Menu
EmailStripper 2.2
EPSON Attach To Email
EPSON Copy Utility 3
EPSON Event Manager
EPSON Perfection V500 Photo Scanner Driver Update
EPSON Perfection V500P User's Guide
EPSON Scan
EPSON Scan Assistant
ERUNT 1.1f
Ethereal 0.10.10
Everest Dictionary
EVEREST Home Edition v1.51
ExamView Assessment Suite
ExamView Assessment Suite (Miami-Dade)
ExamView Import Utility
ExamView Player
ExplorerXP (remove only)
Express WebPictures 1.8
FinePrint
Flickr Uploadr 3.0.5
Folder Marker Pro v 3.0
FreshDiagnose
FreshUI
GdiplusUpgrade
Glencoe PuzzleMaker 2.0
Good Sync version 4.6.10
GoodSync V6
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Graph Paper Printer 5.4.0.2
Grey Olltwit's Crossword Maker
Grey Olltwit's Maths Worksheet - Addition
Grey Olltwit's Maths Worksheet - Division
Grey Olltwit's Maths Worksheet - Multiplication
Grey Olltwit's Maths Worksheet - Subtraction
Grey Olltwit's Wordsearch Maker
GSpot Codec Information Appliance
HFSExplorer 0.19.5
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 2.0.2
Holt Calendar Planner - MS Math Course 3
HostsMan 3.1.55
Hotfix for Windows Internet Explorer 7 (KB947864)
HP Imaging Device Functions 5.3
HP Photosmart 330,380,420,470,7800,8000,8200 Series
HP Photosmart Essential
HP Software Update
HP Solution Center & Imaging Support Tools 5.3
HP Update
HSP56 Modem Drivers
IE Privacy Keeper
IKEA Home Planner
Image Resizer Powertoy for Windows XP
InfoFinder
Introduction to Visual Basic 2005
iPod for Windows 2006-01-10
IsoBuster 1.6
iTunes
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8
Java 2 Runtime Environment, SE v1.4.2_05
Java(TM) 6 Update 13
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
Ka Kuro Master
LessonView
Lightroom
MA111 Configuration Utility
Magical Jellybean Dictionary
MAGIX audio cleaning lab 2005
MAGIX Media Manager silver
Malwarebytes' Anti-Malware
MathReader 5
Memorex exPressit Label Design Studio
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Carioca Rummy
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Office OneNote 2003
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows Journal Viewer
ML Algebra1TestGen
ML MSMath1TestGen
ML MSMath2TestGen
ML MSMath3TestGen
Morgan JPEG2000 Plug-in V1
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Nero Suite
NVIDIA Drivers
OneTouch Software
OneTouch USB Driver
Photo Story 3 for Windows
Power Defrag
PowerDVD
Private Eye
QuickBooks Pro Edition 2004
QuickTime
RealPlayer
Remove Hidden Data Tool
ScanModule V5.1
Secunia PSI
Security Task Manager 1.7
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
SimpleOCR 3.1
SodaBush Windowpaper XP v1.01
SpoofStick for Internet Explorer 1.0
Spybot - Search & Destroy
SpywareBlaster v3.5.1
Sudoku Crunch
SuperFax
System Security Suite 1.04
TaskInfo2003 5.0.1.104
TeacherEXPRESS: Grade 6 Connected Mathematics Sampler
TeacherWorks
TextBridge Pro 8.0
The Ultimate Troubleshooter
Tool Factory Podcasting Demo
Tweak UI
UBCD4Win 3.13
Update for Windows XP (KB967715)
ViewSonic Windows XP Signed Files
Virtual Magnifying Glass v3.3
VistaPrint Electronic Business Card
Winbond HWDoctor
Windows Defender
Windows Driver Package - (mr7910) Image 08/08/2006 1.4.0.0
Windows Genuine Advantage v1.3.0254.0
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Rights Management client
Windows Search 4.0
Windows XP Service Pack 3
Windows XP Winter Fun Pack Screensavers
WinMX
WinPcap 4.0.2
WinRAR archiver
WinTricks
WinZip 11.2
Word Search Factory Lite
Wordsheets
WordToys
XP Codec Pack
XP TCP/IP Repair 1.0
Xteq-dotec X-Setup Pro 6.6.300.Final1
Zune
Zune
Zune Language Pack (ES)
Zune Language Pack (FR)
pskelley
2009-06-12, 18:26
Uninstall list: I look for malware and security issues and will not know all of your programs, but you should. Hackers are using out of date programs to infect folks more and more. I see Secunia PSI, are you using it, is it up to date?
Adobe Flash Player 10 ActiveX <<< check this:
Adobe recommends all users of Adobe Flash Player 10.0.12.36 and earlier versions upgrade to the newest version 10.0.22.87
http://www.adobe.com/support/security/bulletins/apsb09-01.html
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment, SE v1.4.2_05 <<< VERY old
Java(TM) 6 Update 13 <<< valid but there is an update.
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
(uninstall all old versions)
http://forums.spybot.info/showpost.php?p=12880&postcount=2
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsoft-does-msn-toolbar-distribution-deal-with-java-15413.php
http://raproducts.org/ <<< this program will help if you have trouble uninstalling old versions.
SpywareBlaster v3.5.1 <<< a very good program that I have used for years, but it is totally out of date.
Open the program and update it will then guide you through the process of uninstalling v3.5.1 and reinstalling version 4.2.
Follow the directions carefully and in the posted order.
Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.
*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html
(if you still have MBAM there is not need to download, but make sure you update the program and run it as instructed)
Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/
* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Tutorial if needed:
http://www.techsupportteam.org/forum/tutorials/2282-malwarebytes-anti-malware-mbam.html
How is the computer running now?
Thanks
Hi,
Things are much better. I use secunia and 3 items are flagged, Adobe9.x, IE 7.0, and windows XP. I plan to stay with XP for the near future. I'll upgrade the other two items
I updated SpywareBlaster and ran ATF
Below are the MBAM and HJT logs.
I have a few outstanding issues.
1. When looking at the processes in task manager the user names are missing. IE david and system
2. Looking at the services browser there are 61 services disabled. See attached. (If you open it in Excel its more readable).
3. All my printer definitions are gone.
Your advice is appreciated
Malwarebytes' Anti-Malware 1.37
Database version: 2182
Windows 5.1.2600 Service Pack 3
6/12/2009 3:57:52 PM
mbam-log-2009-06-12 (15-57-42).txt
Scan type: Full Scan (C:\|)
Objects scanned: 215208
Time elapsed: 2 hour(s), 19 minute(s), 24 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2d2bee6e-3c9a-4d58-b9ec-458edb28d0f6} (Rogue.DriveCleaner) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{014da6c9-189f-421a-88cd-07cfe51cff10} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{deceaaa2-370a-49bb-9362-68c3a58ddc62} (Adware.180Solutions) -> No action taken.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
C:\WINDOWS\toolbar.exe (Backdoor.Bot) -> No action taken. [deleted]
HJT
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:41:04 PM, on 6/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\Adobe\Adobe Photoshop Lightroom 1.4\apdproxy.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [VetStart] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\vetmsg.exe" -r
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [FinePrint Dispatcher v5] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe" /source=HKLM
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Adobe Photoshop Lightroom 1.4\apdproxy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.akamai.net
O15 - Trusted Zone: http://illuminations.nctm.org
O16 - DPF: {10E0E75E-6701-4134-9D95-C0942ED1F1C8} (Snapfish Outlook Import ActiveX Control) - http://www1.snapfish.com/SnapfishOutlookImport.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30155.www3.hp.com/ediags/hpfix/sj/en/check/xp/qdiagh.cab?326
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O22 - SharedTaskScheduler: IE Component Categories cache daemon - {553858A7-4922-4e7e-B1C1-97140C1C16EF} - C:\WINDOWS\system32\ieframe.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
--
End of file - 8877 bytes
pskelley
2009-06-12, 23:20
I have a few outstanding issues.
1. When looking at the processes in task manager the user names are missing. IE david and system
2. Looking at the services browser there are 61 services disabled. See attached. (If you open it in Excel its more readable).
3. All my printer definitions are gone.
I may not be able to help with these issues, you might have to repair or reinstall the operating system. I will do what I can if I can get more information.
1) Provide more information, exactly what you are doing and exactly what you see. Have you tried to create a new user to see what happens?
http://support.microsoft.com/kb/279783
2) http://www.jasonn.com/turning_off_unnecessary_services_on_windows_xp
Have a look at this information to see if it helps. Many services are off on my computer and if you need to have it running or not is not something I would know. I have additional links for checking different service if you wish, I will post them for you.
3) "All my printer definitions are gone." <<< I am not sure what you mean by this, please provide more information, any error messages, post those word for word, anything you think will help. Have you considered reinstalling your printer software?
No action taken <<< why did you take no action when MBAM located those items.
but make sure you update the program
Malwarebytes' Anti-Malware 1.37
Database version: 2182 <<< not updated?
(Database 2268 Date 6/12/2009) <<< newest database.
Open MBAM > Click the Update tab > click Check for Updates > allow MBAM to download and install the newest version.
click the > Perform Full Scan
Please follow the directions this time: Be sure that everything is checked, and click Remove Selected.
post the results and provide more information about issues you are having.
Thanks
I reran MBAM updated and its clean. See MBAM and HJT logs.
1. Regarding the user name question, see the attached screen print.
2. Would reinstalling or repairing XP restore the normal set of services? ie automatic manual, and disabled
3. I'll reinstall my printers.
Thanks so much for your service. You are a lifesaver (or computer saver!)
David
Malwarebytes' Anti-Malware 1.37
Database version: 2268
Windows 5.1.2600 Service Pack 3
6/12/2009 8:21:42 PM
mbam-log-2009-06-12 (20-21-42).txt
Scan type: Full Scan (C:\|)
Objects scanned: 219187
Time elapsed: 2 hour(s), 12 minute(s), 34 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
HJT
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:47:11 PM, on 6/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\Adobe\Adobe Photoshop Lightroom 1.4\apdproxy.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [VetStart] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\vetmsg.exe" -r
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [FinePrint Dispatcher v5] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe" /source=HKLM
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Adobe Photoshop Lightroom 1.4\apdproxy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.akamai.net
O15 - Trusted Zone: http://illuminations.nctm.org
O16 - DPF: {10E0E75E-6701-4134-9D95-C0942ED1F1C8} (Snapfish Outlook Import ActiveX Control) - http://www1.snapfish.com/SnapfishOutlookImport.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30155.www3.hp.com/ediags/hpfix/sj/en/check/xp/qdiagh.cab?326
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O22 - SharedTaskScheduler: IE Component Categories cache daemon - {553858A7-4922-4e7e-B1C1-97140C1C16EF} - C:\WINDOWS\system32\ieframe.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
--
End of file - 8964 bytes
pskelley
2009-06-13, 12:56
Good morning David, I regret that while my knowledge of malware and removal is good, my expertise in other areas may be less than yours. This is why I help at "Malware Removal" and usually refer other issues to folks who deal with those and who send me their malware problems:)
HJT appears to be clean of malware as does MBAM, this does not rule out the possibility of hidden malware.
1) When I look at your screenshot of TaskManager, it appears normal to me (I am not looking at running processes, since I would not know all of yours anyway) You have the same tabs I have, what exactly do you want me to see.
2) Please see if this information helps:
http://support.microsoft.com/kb/841996
Let me know if that resolves your issues. Continue to watch for and post (word for word) any error message or symptom of malware.
Thanks...Phil
I've got my computer back and that's most important. I have you to thank .
If you look at your task manager you should see each process assigned to either the "System" or whoever is logged on. In my screen print those names are missing. I can live with this little deal.
Thamks again,
David
pskelley
2009-06-13, 15:45
Ahhh...I see that now. You know you can mouse over the lines between items like PID and User Name much in the way you resize Windows. Would you click the User Tab and tell me what is there.
David, have a look at this information: http://www.kellys-korner-xp.com/xp_abc.htm
Especially starting here: Task Manager
to see if anything there helps. That is a very good website to save, here are a few more:
http://kadaitcha.cx/
http://www.computerhope.com/basic.htm
http://windowsxp.mvps.org/index.html
This information may help the computer run better:
http://www.netsquirrel.com/msconfig/msconfig_xp.html
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.malwareremoval.com/tutorials/runningslowly.php
http://www.bleepingcomputer.com/forums/index.php?showtopic=87058&st=0&p=487112&#entry487112
http://www.microsoft.com/atwork/getstarted/speed.mspx
Let me know if that helps revolve the Task Manager issue, then I will remove combofix and wrap up.
Thanks...Phil
pskelley
2009-06-18, 12:28
09-06-13, 09:45 <<< no response since here?
Remove combofix from the computer like this:
Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.
http://i189.photobucket.com/albums/z176/EPL47/CF_Cleanup.png
Clean the System Restore files like this:
Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Reboot
Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
Update MBAM and scan to be sure we missed none of the junk, there is no need to post a clean scan result.
(MBAM is yours to keep if you wish, keep it updated and run it once a month or so)
Update CA Anti-Virus and scan the system, to be sure it is running right and scanning clean. If you have problems with the program, contact tech support for instructions.
If all is well at this point, let me know and I will close the topic.
Some good information for you:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx
Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml
http://www.malwarecomplaints.info/
Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.
How hard are your passwords to crack?
http://www.microsoft.com/protect/yourself/password/checker.mspx
http://users.telenet.be/bluepatchy/miekiemoes/Links.html
http://www.microsoft.com/windows/ie/community/columns/protection.mspx
Improve the safety of your browsing and e-mail activities
http://www.microsoft.com/protect/computer/advanced/browsing.mspx