PDA

View Full Version : S@D and Administrator undesr Vista



zsmizs
2009-06-12, 22:00
Hello,
I am running Vista Home Premium SP1(Hebrew version).
As far as I know I am the administrator of my system and I start the S@D (latest version) as advised: (Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
Choose Run as administrator from the context menu.).
Even so the Windows system closes the S@D program when I try to repair the problems found.
Any help will be greatly appreciated.

spybotsandra
2009-06-15, 13:40
Hello,

So you are not getting an error message about missing admin rights?
Spybot just closes when you try to fix found problems?

Please disable all other security programs that you run and close all other programs during the work with Spybot - Search & Destroy.

Also run a scan in safe mode:
http://www.computerhope.com/issues/chsafe.htm
That should fix it.

It should also help to deactivate the scanning for usage tracks and Cookies.
Please run Spybot-S&D and switch to "Advanced mode" via the menu bar item "Mode". Now select "Settings" --> "File Sets" in the navigation bar on the left. The checkboxes in front of "Usage tracking, Beta.uti, NewTracks.uti and Tracks.uti" have to be unticked if you do not want to find usage tracks anymore. For excluding Cookies from the search deactivate the checkbox in front of Cookies.sbi.

Best regards
Sandra
Team Spybot