View Full Version : help
herogame
2006-06-05, 15:56
can any body help in resolving this problem i have used a few spyware removers, ad aware se pro, spy doctor , spy emergency 2005 pro , and reg mechanic 2005, ccleaner , but none detect nothing until i run spybot 1.4 and after which it detects magic control.agent being the route HKEY_USERS\S-1-5-21-2830516793-3803673607-996402938-1006\Software\LanConfig ,and several times i have tryed to delete it from the registry but it still appears each time and on times a pop up appears from win spyware remover download i have run out of solutions can someone please help in anyway
spybotsandra
2006-06-06, 10:40
Hello,
It would be nice to see a log. :-)
Best regards
Sandra
Team Spybot
The way to get a log is:
Open SpyBot, check for and get any updates available.
Close all browsers, check for problems and fix everything found in red
Then on the toolbar menu select mode and switch to advanced mode, on the left lower down select tools, and view report, ensure all the options are selected near the bottom except
Uncheck[ ] do not report disabled or known legitimate Items.
uncheck[ ] Include a list of services in report.
Uncheck[ ] Include uninstall list in report.
Now select (near the top) view report.
Press export in the save in box choose a place such as your my documents folder, then in your next post near the bottom select the "browse" button; navigate to and attach or post that report.
:)
herogame
2006-06-06, 22:55
Hello,
It would be nice to see a log. :-)
Best regards
Sandra
Team Spybot
have applyed a hi jack this log in zip try using a txt but it would not apply hopeing this may help you
Logfile of HijackThis v1.99.1
Scan saved at 20:44:10, on 06/06/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\FSI\F-Prot\fpavupdm.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Common Files\Microsoft Shared\Media Manager\airsvcu.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\Digital Asphyxia\Y!TunnelPro V1.3 Build 272\YTunnelPro.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Belkin\Belkin 802.11g Wireless Card Configuration Utility\utility.exe
C:\Program Files\Cable&Wireless\C&W_802.11g_Utility\C&WWLAN.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\gwyneth\My Documents\hijack this\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tesco.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Tesco internet access
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKCU\..\Run: [Y!TunnelPro] C:\Program Files\Digital Asphyxia\Y!TunnelPro V1.3 Build 272\YTunnelPro.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Belkin 802.11g Wireless Card Utility.lnk = ?
O4 - Global Startup: Cable & Wireless 11g Wireless USB.lnk = C:\Program Files\Cable&Wireless\C&W_802.11g_Utility\C&WWLAN.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.tesco.net
O16 - DPF: NTLSignup - https://tesco.autoregister.net/tesco/NTLSignup.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay108.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: MsgPlusLoader.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: F-Prot Antivirus Update Monitor - FRISK Software - C:\Program Files\FSI\F-Prot\fpavupdm.exe
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
herogame
2006-06-06, 23:20
The way to get a log is:
Open SpyBot, check for and get any updates available.
Close all browsers, check for problems and fix everything found in red
Then on the toolbar menu select mode and switch to advanced mode, on the left lower down select tools, and view report, ensure all the options are selected near the bottom except
Uncheck[ ] do not report disabled or known legitimate Items.
uncheck[ ] Include a list of services in report.
Uncheck[ ] Include uninstall list in report.
Now select (near the top) view report.
Press export in the save in box choose a place such as your my documents folder, then in your next post near the bottom select the "browse" button; navigate to and attach or post that report.
:)
attached is the zip of spybot report hope it helps in resolving theses issues thanks
LonnyRJones
2006-06-07, 19:36
Hi herogame
We have moved your posts to our malware area.
Post a report from this tool if any FILES show
F-Secure Blacklight: http://www.f-secure.com/blacklight/try.shtml
Click the i accept button near the bottom of that page.
Download and run blacklite click > scan then > next, next again then exit
there will be a new txt near blacklite. post it please.
Important: If any files show Do not rename them YET.....legitimate files can be listed.
herogame
2006-06-09, 15:08
done a scan with blacklight have enclosed a log of finished scan please help with further steps to remove the issues also enclosed is the log from spybot i appreciate as much as possible its getting frustraiting with the pop up each time and the infections still showing
06/07/06 19:54:09 [Info]: BlackLight Engine 1.0.37 initialized
06/07/06 19:54:09 [Info]: OS: 5.1 build 2600 (Service Pack 1)
06/07/06 19:54:09 [Note]: 7019 4
06/07/06 19:54:09 [Note]: 7005 0
06/07/06 19:54:25 [Note]: 7006 0
06/07/06 19:54:25 [Note]: 7011 1548
06/07/06 19:54:26 [Note]: 7026 0
06/07/06 19:54:26 [Note]: 7026 0
06/07/06 19:54:26 [Note]: 7024 3
06/07/06 19:54:26 [Info]: Hidden process: C:\windows\system32\krlxudjws.exe
06/07/06 19:54:26 [Note]: FSRAW library version 1.7.1015
06/07/06 20:01:17 [Info]: Hidden file: C:\windows\system32\krlxudjws.exe
06/07/06 20:01:17 [Note]: 10002 1
06/07/06 20:01:21 [Info]: Hidden file: c:\WINDOWS\system32\krlxudjws_nav.dat
06/07/06 20:01:21 [Note]: 10002 1
06/07/06 20:01:22 [Info]: Hidden file: c:\WINDOWS\system32\krlxudjws.dat
06/07/06 20:01:22 [Note]: 10002 1
06/07/06 20:02:02 [Info]: Hidden file: c:\WINDOWS\Prefetch\KRLXUDJWS.EXE-04FF1664.pf
06/07/06 20:02:02 [Note]: 10002 1
06/07/06 20:07:19 [Note]: 7007 0
LonnyRJones
2006-06-09, 15:32
Scan with blacklite > next, have it rename all of those files
C:\windows\system32\krlxudjws.exe
C:\windows\system32\krlxudjws.exe
c:\WINDOWS\system32\krlxudjws_nav.dat
c:\WINDOWS\system32\krlxudjws.dat
click next and let blacklite restart your pc
After the restart
Manualy delete these files
C:\windows\system32\krlxudjws.exe.ren
C:\windows\system32\krlxudjws.exe.ren
c:\WINDOWS\system32\krlxudjws_nav.dat.ren
c:\WINDOWS\system32\krlxudjws.dat.ren
Check for and fix any problems found with SpyBot.
Make and post a fresh hijackthis log
herogame
2006-06-09, 17:09
hi lonny followed as stated but after using black light and renameing then reboot to manual remove the infected there was nothing to be found i done another scan with blacklight and all was clean spybot still found the magic control.agent i apply the 2 fresh logs from spybot and hi jack this ,appreciateing wot u doing thanks
Logfile of HijackThis v1.99.1
Scan saved at 15:04:14, on 09/06/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\FSI\F-Prot\fpavupdm.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Common Files\Microsoft Shared\Media Manager\airsvcu.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\Digital Asphyxia\Y!TunnelPro V1.3 Build 272\YTunnelPro.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Belkin\Belkin 802.11g Wireless Card Configuration Utility\utility.exe
C:\Program Files\Cable&Wireless\C&W_802.11g_Utility\C&WWLAN.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\gwyneth\My Documents\hijack this\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tesco.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Tesco internet access
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [krlxudjws] c:\windows\system32\krlxudjws.exe krlxudjws
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [ProPort StartUp] C:\Documents and Settings\gwyneth\My Documents\MAMS INSTALL PROGRAMS\ProPort.exe /StartUp
O4 - HKCU\..\Run: [Y!TunnelPro] C:\Program Files\Digital Asphyxia\Y!TunnelPro V1.3 Build 272\YTunnelPro.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Belkin 802.11g Wireless Card Utility.lnk = ?
O4 - Global Startup: Cable & Wireless 11g Wireless USB.lnk = C:\Program Files\Cable&Wireless\C&W_802.11g_Utility\C&WWLAN.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.tesco.net
O16 - DPF: NTLSignup - https://tesco.autoregister.net/tesco/NTLSignup.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay108.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: MsgPlusLoader.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: F-Prot Antivirus Update Monitor - FRISK Software - C:\Program Files\FSI\F-Prot\fpavupdm.exe
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
LonnyRJones
2006-06-09, 18:02
Fix this leftover with Hijackthis then restart your PC.
O4 - HKLM\..\Run: [krlxudjws] c:\windows\system32\krlxudjws.exe krlxudjws
Think Prevention: Put in place a good hosts file
http://www.mvps.org/winhelp2002/hosts.htm
How To Download and Extract the HOSTS file:
http://www.mvps.org/winhelp2002/hosts2.htm
Repeat that proccess about once or twice a month
To help avoid reinfection see "So how did I get infected in the first place?"
http://forums.spybot.info/showthread.php?t=279
Are there any current problems ?
herogame
2006-06-10, 17:10
hi lonny thanks for the help it has worked and running fine well apprecited
LonnyRJones
2006-06-10, 19:45
Im Glad we could help
Since the problems are solved Im going to close the topic now, this keeps others with similar problems from posting there logs/question here, they should start a new topic.
If you should need to post another log for the same PC let Me or Tashi know.