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charlaine
2009-06-18, 05:45
:confused: I really hope some one can help me with this. Yesterday evening I turned on my computer to let it do it's updates and scans and everything was chugging along as per usual and then all of a sudden I heard voices! A commercial for AirWick air freshener was coming out of my speakers, nothing was open. I was not on the internet or checking emails and then websites just started opening..all for advertising. I used to (until tonight) used Kaspersky I had that do a deep scan, I had Microsoft Spynet do a deep scan, I downloaded free AVG and Crap Cleaner and they all came back with nothing.

I'm getting a little freaked out about this and I'm hoping someone can give me advice on how to make this stop. Please be aware that I am not at all a computer person - I turn it on and it works.

tashi
2009-06-18, 07:06
Hello charlaine and :welcome:

Someone could take a look at the system for you. :)

Please follow the instructions in this link to produce a HJT log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where an analyst will advise you as soon as available.

Cheers