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ajw1100
2009-06-19, 18:38
I have installed Spyware doctor on my PC as I was advised to use this to run alongside Spybot and so cover all possible means of protecting myself.

I am not a knowledgeable computer person so please go easy;)

When I update Spybot I see a host of warnings that come from Spyware Doctor and when I run a full scan with Spyware Doctor it reports a threat and infestation as "Spyware.possible_website_hijack" but cannot remove this threat. I contacted Spyware Doctor and they advised the problem could be as follows:

[Spybot appears to be detecting spywareinfo.com as malicious therefore it
is utilising the host file to prevent access to this site, however on
Spyware Doctor's side this site contains no malicious entries therefore
it is removing host file entries that are trying block access to
legitimate sites, in this case spywareinfo.com.]


I do not want to cause any annoyance to either company, both seem to do an excellent job and I have used Spybot for many years with very little problem.

To be sure of my security I would like to use both products but is this possible in view of the problems above? Any helpful comments appreciated.

tashi
2009-06-19, 18:47
Hello ajw1100

Please read this thread from post #2: http://forums.spybot.info/showthread.php?t=44116

Hope that helps. :)

ajw1100
2009-06-19, 21:20
Thanks for the reply, if I understood more I am sure the link would be helpful but as the writers obviously know a lot about the subject and I know nothing then I am sorry to say it did not help me at all, in truth I got more confused!

Anyone care to give me a layman's point of view on this?

I don't wish to 'appear' stupid but at least I am honest!!

md usa spybot fan
2009-06-19, 22:48
ajw1100:

Please see if my explanation in this post (http://forums.spybot.info/showpost.php?p=317846&postcount=2) within the following thread helps:
Hosts File Problem??
http://forums.spybot.info/showthread.php?t=49375

… The detection of spywareinfo.com in the Spybot's HOSTS file is most likely a Spyware Doctor false positive (detection). Spybot added spywareinfo.com to the HOSTS file intentionally because the site was sold by the original owner and started advertizing rouge software. …

tashi
2009-06-19, 22:51
Hello ajw1100,

It does get confusing. :)


I contacted Spyware Doctor and they advised the problem could be as follows:

[Spybot appears to be detecting spywareinfo.com as malicious therefore it
is utilising the host file to prevent access to this site, however on
Spyware Doctor's side this site contains no malicious entries therefore
it is removing host file entries that are trying block access to
legitimate sites, in this case spywareinfo.com.]



The original Spywareinfo domain was sold.


It appears that site is pushing rogue programs and is intended to make some quick money for the same people that Mike fought for many years... It is selling several rogue programs, including at least one that is considered to be an active infection... I strongly recommend that everyone avoid it unless your PC if quite well armored and I particularly recommend that no one buy anything through it...December 2008.
http://www.spywareinfoforum.com/index.php?showtopic=121410

WOT scorecard
http://www.mywot.com/en/scorecard/spywareinfo.com

The domain for the original good guys is now spywareinfoforum.com. That site is not blocked.


Thank you for reporting this issue.


spywareinfo.comwill be blocked in the future. It now does advertise a lot of "scareware"

http://forums.spybot.info/showthread.php?t=43973

Best regards. :)

ajw1100
2009-06-21, 18:52
Thanks tashi for enlightening me on this, it seems that Spybot treats Spywareinfo as a probable rogue site and so blocks this whereas Spyware Doctor treats it as a reputable site, you are correct, it is confusing:confused:

I have emailed back to SD to see what they have to say but in the mean time this is the route they advised me to take to remove the problem, although they agreed that doing this would leave SD with no control over some threats.

SD's reply to me:

I just checked this (My Hosts file)and the Spyware.possible_website_hijack detections
you are experiencing is caused by Spybot.

Spybot appears to be detecting spywareinfo.com as malicious therefore it
is utilising the host file to prevent access to this site, however on
Spyware Doctor's side this site contains no malicious entries therefore
it is removing host file entries that are trying block access to
legitimate sites, in this case spywareinfo.com.

I would suggest you contact Spybot for further information and to
prevent further spywareinfo.com detections add this detection into
Spyware Doctor's Global Action list.

1. Open Spyware Doctor and select the 'Settings' button >> 'History'

2. Locate the spywareinfo.com detection, you should be able to see
detailed description of the infection at the bottom of the screen.

3. Once you have located the false positive detection, right click on
the item and select 'Add to Global Action list'

The file is now added and will be ignored by all IntelliGuard Tools and
Spyware Doctor scans.


Not sure what to do now.....:sad:

I do not wish to start a conflict between two companies but I do not want infections either!!