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keystagegolf
2009-06-21, 12:03
After checking the following comes up marked with a RED cross.

Fraud.Virus Doctor access denied.
Microsoft Windows Redirected Hosts. ( There are 878 lines with this message.)
Mocrosoft Windows Redirected Hosts (There are another 424 lines)
Dummy cannot open file access denied
Virtumonde.sdn access denied.

Can anyone advise how to proceed. Thank you. :thanks:

Keystagegolf
Matt
2009-06-22, 10:44
Hi keystagegolf,

which operating system do you use?
Which version of Spybot do you use?
keystagegolf
2009-06-22, 11:39
Windows XP home. SpybotSD 1.6.0.31 latest detections 17/06/09

There are two users to this computer and a run on the other user's side does not bring up the error problem..!
Matt
2009-06-23, 10:10
Windows XP home. SpybotSD 1.6.0.31 latest detections 17/06/09

There are two users to this computer and a run on the other user's side does not bring up the error problem..!
Thank you for this update. :)

First of all, you should uninstall Spybot over the Add/Remove feature in the control center, then reboot your computer and delete all leavings manually (usually at C:\Program Files\Spybot...\).

After that, download and install the newest version, 1.6.2 from here (http://www.safer-networking.org/en/ownmirrors1/index.html).

Now scan your computer again. Can you fix these problems? If not, start your computer in safe mode (http://www.pchell.com/support/safemode.shtml) and try it again.

I'm waiting for your feedback. :thanks:
keystagegolf
2009-06-25, 16:24
Hi Matt,

I completed all the steps that you suggested, now have 1.6.2 installed and ran the safe mode check. The result is exactly the same.

As I mentioned before there are two user's with Administrator rights and the problem only occurs on one side.
Could that side have a virus or spyware? :confused:

Regards

Keystagegolf
Matt
2009-06-25, 19:02
Hi keystagegolf,

thank you for this update.

Just to make sure, I would like you to do that (http://forums.spybot.info/showpost.php?p=304562&postcount=2). :thanks:
keystagegolf
2009-06-25, 23:47
Hi Matt,

Thanks for your help. I've done as you advised and posted a Hijackthis log file.

Regards

Keystagegolf:thanks:
Matt
2009-06-26, 00:46
Hi Matt,

Thanks for your help. I've done as you advised and posted a Hijackthis log file.

Regards

Keystagegolf:thanks:
Thank you for this update. You're welcome.

Please be patient in the Malware Removal Forum and wait for your answer. An analyst will respond as soon as possible. :bigthumb:


Happy Safe Surfing! :cool: