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View Full Version : Computer slow, errors and often forced to sytem restore



grancher
2009-06-24, 17:25
For the past several weeks my laptop has been coming up with all sorts of errors. The most frequent ones are:

- unknown error written in the upper left hand courner of a black screen,
-KERNAL_DATA_INPAGE_ERROR on a blue screen telling me some recently installed software may be responsible, but this latter one doesn't seem to coincide with the installation of any particular software.

I thought maybe the computer was overheating, and pointed a table fan at it, but hasn't made much difference, and startup, when the computer is cool takes a really long time.

The computer has been wanting to run checkdisk at startup every time I turn it on, but it rarely gets past zero percent, no matter how long I wait. So I have been canceling the scan.

Eventually the computer simply refuses to start and I am forced to do a system restore. My last restore point has at least some malware detected by Malwarebytes, and 360.

Here's HJT log,
Thanks for your help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:00:07, on 2009-6-24
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Rising\Rav\CCenter.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRAM FILES\RISING\RAV\ravmond.exe
C:\PROGRAM FILES\RISING\RAV\RavStub.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\360safe\safemon\360tray.exe
C:\Program Files\Rising\Rav\RavTask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Rising\Rav\Ravmon.exe
C:\Program Files\360safe\360Safe.exe
C:\Program Files\360Safebox\safeboxtray.exe
D:\HijackThis.exe

O2 - BHO: PPVADownloader - {A986E409-30CC-4185-89BB-AB212C104524} - C:\Program Files\PPLiveVA\DownloaderManager.dll
O2 - BHO: SafeMon Class - {B69F34DD-F0F9-42DC-9EDD-957187DA688D} - C:\Program Files\360safe\safemon\safemon.dll
O4 - HKLM\..\Run: [360Safetray] C:\Program Files\360safe\safemon\360tray.exe /start
O4 - HKLM\..\Run: [RavTask] "C:\Program Files\Rising\Rav\RavTask.exe" -system
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O8 - Extra context menu item: 使用迅雷下载 - C:\Program Files\Thunder\Program\geturl.htm
O8 - Extra context menu item: 使用迅雷下载全部链接 - C:\Program Files\Thunder\Program\getallurl.htm
O8 - Extra context menu item: 导出到 Microsoft Office Excel(&X) - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: PPLive - {95B3F550-91C4-4627-BCC4-521288C52977} - d:\Program Files\PPLive\PPLive.exe (file missing)
O9 - Extra 'Tools' menuitem: PPLive - {95B3F550-91C4-4627-BCC4-521288C52977} - d:\Program Files\PPLive\PPLive.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O23 - Service: Rising Process Communication Center (RsCCenter) - Beijing Rising Information Technology Co., Ltd. - C:\Program Files\Rising\Rav\CCenter.exe
O23 - Service: Rising RealTime Monitor (RsRavMon) - Beijing Rising Information Technology Co., Ltd. - C:\PROGRAM FILES\RISING\RAV\Ravmond.exe

--
End of file - 2812 bytes

Blade81
2009-06-27, 12:19
Hi,

By looking at the explanation behind that KERNEL_DATA_INPAGE_ERROR message here (http://technet.microsoft.com/en-us/library/cc957628.aspx) it seems your hard drive is probably near its end. One thing that supports this is the thing you mentioned that "The computer has been wanting to run checkdisk at startup every time I turn it on, but it rarely gets past zero percent".

Blade81
2009-07-04, 16:02
Due to inactivity, this thread will now be closed.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.