Malware/Spyware...

[Tristanirons]

The saga continues...
I have a new problem. I have something stopping me from opening Spybot, and any other spyware app - nor can any of them update their definitions.

Don't know what to do here. I have tried various solutions. System restore is not restoring. I installed Defender, and this wont update to work properly. (cant download definitions either)

I am about to throw this PC out the window.

Thoughts/Help?

Thanks

[Matt]

Hi Tristanirons,

:welcome: to Safer Networking Forums.

I would like you to do that (http://forums.spybot.info/showpost.php?p=304562&postcount=2). :bigthumb:

Happy Safe Surfing for the future! :cool:

[Tristanirons]

Thanks for the heads up - I will try to learn how to get a HJT file/log. I will return in a few minutes.

[Matt]

I will try to learn how to get a HJT file/log.
That's not too difficult. It may take some time until an analyst will answer to you in the Malware Removal Forum. Please be patient and wait. :thanks:

Have a nice evening! ;)

[Tristanirons]

Bad - Remove almost always
OK Most of the time - don't need to touch
Probably not needed - Safe to remove
Generally harmless - third party applications
Bad if you don't know what it is
Unknown Item - Investigate further
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Critical Error! Could not open file.



Not sure if I am doing this correctly - is HJT an online application, or am I supposed to download something to check/compile log?

[Matt]

Not sure if I am doing this correctly - is HJT an online application, or am I supposed to download something to check/compile log?
Download the Installer from here (http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download).

If you can't open it, rename the file into Tristanirons.exe and try again.